Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#759294March 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AFTER RESEARCHING A PROBLEM WITH MY 2000 GRAND CHEROKEE ON-LINE, A WEBSITE ENCOUAGED ME TO FILE A COMPLAINT ON THIS SITE. MY VEHICLE SHAKES (STEERING WHEEL AND WHOLE TRUCK) WHEN EVEN SLIGHTLY TOUCHING THE BRAKE PEDAL AT SPEEDS OF GREATER THAN 40 MPH. BASED ON WHAT I HAVE LOCATED ON THE INTERNET, AND WHAT THE DEALERSHIP TOLD ME, THIS IS A VERY VERY COMMON PROBLEM IN THE 2000 JEEP. I FEEL AS IF I COULD EASILY LOSE CONTROL OF THE VEHICLE DUE TO THE SEVERITY OF THE SHAKING. THE DEALERSHIP STATES CHRYSLER DOES NOT COVER THIS UNDER WARRANTY. I BELIEVE IT IS A SAFETY HAZARD AND THEY SHOULD FIND A WAY TO FIX THE PROBLEM, AS MOST PEOPLE ARE HAVING THE ROTORS BURN OUT AGAIN AFTER A FEW THOUSAND MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005313March 11, 2002
AIR BAGS:FRONTAL
WHILE TRAVELING 40 MPH AND MERGING ON HIGHWAY IT REAR ENDED ANOTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8005348March 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE ROTORS AND PADS HAVE EXCESSIVE WEAR AND TEAR. VEHICLE LOSES CONTROL AND VIBRATES WHEN BRAKES ARE APPLIED. ROTORS AND PADS WERE CHANGED 5,000 MILES AGO. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759229March 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE AUTOMATIC TRANSMISSION SHIFTS INTO 1-2 VERY ROUGHLY. TOOK TO THE DEALER AND WAS TOLD THAT THE TRANSMITION NEEDED TO BE REPLACED. BRAKE ROTORS ARE WORN VERY SEVERLY AND CAR SHAKES WHEN BRAKES ARE APPLIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759044March 7, 2002
ENGINE AND ENGINE COOLING:ENGINE
GEARS BREAK ON CAMSHAFT POSITION SENSOR WHILE DRIVING.CAR COMES TO A COMPLETE STOP WITH NO WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759050March 7, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004974March 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SECOND SET OF ROTORS ARE BEING REPLACED AT 6,000 MILES. EXCESSIVE WEAR OF ROTORS CAUSES VEHICLE TO BUCK WHEN TRYING TO BRAKE AT HIGH SPEEDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758919March 4, 2002
AIR BAGS:FRONTAL
ON 2/15/02 MY WIFE MICHELLE WITH SON JOSEPH, (8YRS OLD) SEATED IN THE REAR PASSENGER SIDE OF A 2000 JEEP, STRUCK THE PASSENGER SIDE OF A 1999 4DR OLDSMOBILE OPERATED BY FRANCES CLARK WHO HAD FAILED TO STOP AT A STOP SIGN. MICHELLE HIT THE SIDE OF THE CLARK CAR "HEAD-ON" WHILE TRAVELLING 52 MPH ON A DRY NIGHT AT 8PM. THE AIR BAGS FAILED TO DEPLOY ON OUR 2000 JEEP. CHRYSLER HAS INSPECTED THE VEHICLE AND STATED THAT THERE IS "...NO MANUFACTURE'S RESPONSIBILITY". THEY REFUSE TO DO ANYTHING FURTHER!*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#758883March 3, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING AT ABOUT 40-45MPH, AND SUDDENLY THE STEERING GOT INCREDIBLY STIFF. THE VEHICLE HAD STALLED. I MANAGED TO PULL OFF TO THE SIDE OF THE ROAD AND TRIED TO TURN IT BACK ON. IT CRANKED, BUT WOULDN'T TURN OVER. I CALLED JEEP, AND HAD IT TOWED BACK TO THE DEALERSHIP. THEY TOLD US IT WAS THE GEAR ON THE CAM SPEED SENSOR. THE MECHANIC SHOWED US WHAT HE SAID WAS THE CAM SENSOR. SEVERAL OF THE TEETH ON THE GEAR WERE SHORN OFF. WE ASKED TO KEEP THE BAD PART, AND THEY SAID THAT WAS NOT ALLOWED. I'M AFRAID THE SAME THING WILL HAPPEN WHILE I AM DRIVING ON THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758807March 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT END SHIMMIES WHEN BRAKES ARE APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758821March 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE ROTORS ON THIS VEHICLE HAVE WARPED 3 TIMES NOW ALMOST CAUSING THE CAR TO VEER OUT OF CONTROL. WHEN YOU APPLY THE BRAKES THE STEERING WHEEL SHIMMIES VERY BAD AND ITS HARD TO CONTROL THE CAR. THE DEALER HAS FIXED THIS PROBLEM TWICE AND NOW AGAIN AT 37,000 MILES THE BRAKE ROTORS ARE WARPED AGAIN.. THIS DEFECT WILL EVENTUALLY GET SOMEONE INJURED OR WORSE IF CHRYSLER WON'T FIX IT THE RIGHT WAY. A FEW OTHER PEOPLE I KNOW HAVE THIS VEHICLE AND HAVE EXPERIENCED THE SAME REOCCURRING PROLEM WITH BAD BRAKE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758773February 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THIS IS THE 3RD TIME THAT THE BRAKE ROTORS HAVE WARPED ON THIS VEHICLE IN 2 YEARS. WHEN YOU STEP ON THE BRAKE PEDAL THE STEERING WHEEL SHIMMIES SO BAD ITS HARD TO CONTROL THE CAR. IT HAS BEEN FIXED TWICE BEFORE AT THE DEALER AND NOW AGAIN THE BRAKE ROTORS ARE WARPED. THIS SEEMS TO HAPPEN EVERY 12 TO 14 THOUSAND MILES. I HAVE NEVER HAD A CAR DO THIS BEFORE IN SUCH A SHORT TIME. CHRSYLER TOLD ME TO BAD THAT THEY ARE NOT FIXING IT AGAIN. THERE IS POSITIVELY A DESIGN FLAW WITH THIS VEHICLE AND CHRYSLER MUST FIND THE FIX FOR IT AND RECALL ALL OF THESE CARS BEFORE MANY PEOPLE GET HURT. THE DEALER HAS BEEN HELPFUL BUT THET WILL NOT PAY TO FIX IT ANYMORE AND TOLD ME TO CALL CHRYSLER WHICH I DID TO NO AVAILE. THE SERVICE MANAGER EVEN TOLD ME THAT THE COMPANY KNOWS THERE IS A PROBLEM WITH THE ROTORS BUT CAN'T FIGURE OUT HOW TO FIX IT AND MAKE IT STAY FIXED. THERE NEEDS TO BE SOMETHING DONE ABOUT CHRYSLER. THEY SHOULD REPAIR THESE BRAKES ON EVERY CAR FOR AS LONG AS PEOPLE OWN THEM. THE PROBLEM IS THEIRS AND WE AS CONSUMERS ARE BEARING THE BRUNT OF IT. JEEPS ARE EXPENSIVE TO BUY AND THE BRAKES SHOULD LAST MORE THAN A FEW THOUSAND MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758705February 27, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758664February 26, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
SHUTTERING AND POOR VEHICLE CONTROL AT 70 MPH SLOW DOWN TO FULL BRAKING. THIS IS AN ONGOING PROBLEM. THE ROTORS HAVE BEEN TURNED, AND NOW NEED TO BE REPLACED AT 38,000 MILES. I THINK THAT AFTER READING ALL THE COMPLAINTS ON BRAKES FOR THIS VEHICLE, THAT THIS PROBLEM NEEDS SOME ATTENTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004418February 22, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED VEHICLE JUMPED INTO REVERSE AND ROLLED BACKWARDS, HITTING MAILBOXES. THIS WAS SECOND TIME THIS HAD HAPPENED. HAVE YET TO CONTACT DEALER. PLEASE ADD VIN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#758515February 22, 2002
ELECTRICAL SYSTEM:IGNITION:MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AFTER OWNING THIS VEHICLE FOR JUST OVER 19 MONTHS, WE HAVE HAD TO HAVE THE MAIN COMPUTER REPLACED AS WELL AS NEW FRONT BRAKE ROTORS 2 TIMES. THE FIRST TIME WE HAD TO REPLACE THE ROTORS WE HAD OWNED THE CAR FOR A LITTLE OVER A YEAR. NOW, THE SECOND TIME WE'RE REPLACING THE ROTORS AFTER ONLY 7 MONTHS. THE BRAKE ROTORS WARP AND CAUSE SEVER "SHIMMYING" WHILE BRAKING, THIS LEADS TO LESS CONTROL OF THE VEHICLE AND DELAYED STOPPING. THIS PROBLEM CAUSES A HAZARD TO BOTH THE PASSENGERS OF THE DEFECTIVE VEHICLE AND TO THOSE DRIVING AROUND IT. THESE VEHICLES NEED TO BE RECALLED AND THE DEFECT NEEDS TO BE CORRECTED RIGHT. THANK YOU FOR YOUR TIME AND YOUR HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004255February 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKES ARE APPLIED EXTREME VIBRATION OCCURS IN FRONT END. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758389February 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING THE BRAKES AT SPEEDS OF 35-55 MPH THE ENTIRE VEHICLE SHAKES VIOLENTLY. THE STEERING WHEEL ALSO VIBRATES TO A POINT WHERE I FEEL I WILL LOOSE CONTROL OF THE VEHICLE. I FIRST NOTICED THE PROBLEM AT 8,000 MILES AND I IMMEDIATELY NOTIFIED THE LES VOGEL DEALERSHIP WHO CHARGED ME $50.00 TO INSPECT THE BRAKE SYSTEM. AFTER THEIR INSPETION THEY TOLD ME THAT THE ROTORS WILL WARP WHEN THEY OVERHEAT AND CAUSE THE VEHICLE TO SHAKE AND THAT IT IS NOT A PROBLEM. NOW AT 21,000 MILES THE VIBRATING HAS INCREASED EVEN WHEN APPLYING THE BRAKES AT LOWER SPEEDS. IT FEELS AS IF THE VEHICLE WILL NOT STOP IN TIME AND THIS IS A MAJOR SAFETY ISSUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758400February 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AT APPROC 8000 MILES, PULATING OF BRAKES WAS NOTICED. WHEN COMING TO A GRADUAL STOP. AT APPROXIMATELY 10,000 CAR VIBRATED WHEN BRAKING AT VARIOUS SPEEDS. I SPOKE TO THE HUFFINES SERVICE REP ON MAY 15, 2001 WHILE THE CAR WAS IN FOR A WARRANTY REPAIR , AT 15000 MILES, AFTER IT HAD LOST ALL POWER. (DISTRIBUTER PROBLEM). HE EXPLAINED TO ME THAT THE ROTORS, THRU FAST COOLING, TENDED TO WARP WITH ALL THE WEIGHT OF THE VEHICLE AND IT WAS NOTHING TO WORRY ABOUT FROM A SAFETY STANDPOINT AND IT WAS TYPICAL OF MANY CARS (EVEN HIS FORD DID IT, HE SAID). AGAIN, IN JUNE , 2001, I TOOK IT INTO THE DEALER I BOUGHT IT FROM , ELDORADO, TO HAVE A WHINING NOISE ,. THE WHINING NOISE TOGETHER WITH THE WORSENING VIBRATION WHEN BRAKING CONCERNED ME AND TOOK IT INTO THE DEALER WHERE PURCHASED. THEY FOUND NOTHING AND ASSURED ME THAT THE VIBRATON WAS TYPIUCAL AND NOTHING TO WORRY ABOUT, .HE SUGGESTED THAT IT WAS PROBABLY RELATED TO THE WAY IN WHICH I MANAGE THE BRAKES WHEN STOPPING. SINCE , THE VIBRATION HAS GOTTEN SO BAD THAT IT IS DIFFICULT TO STAY IN MY LANE STOPING AND IT IS VERY SCARY. I NOW HAVE 26,000 MILES AND AFTER RESEARCHING AND GOING TO A N INDEPENDENT MECHANIC, I DISCOVER THAT IT IS APPARENTLY A MANUFACTUERS PROBLEM WITH THE EQUIPMENT AND IN ORDER TO FIX, I MUST BUY NEW ROTORS AND PADS, PROBASBLY FOR FRONT AND BACK. I HAVE ALSO LEARNED THAT TWO OTHER FRIENDS WHO HAVE A 1999'S HAVE HAD TO HAVE THEIRS REPLACED AT VERY LOW MILEAGE. ONE OF THEM IS ON THEIR THIRD SET, AS ARE MANY LISTED ON THE NT WEB SITE. BRAKES SHOULD LAST MUCH LONGER AND WITH SUCH A DANGEROUS PROBLEM, YOU SHOULD BE CONCERNED. WHILE THERE IS A SERVICE BULLETIN OUT ON THE PROBLEM I LEARNED FROM THE SALES CUSTOMER SEERVICE REP AT THE DEALER THERE IS NOT YET ANY RECALL AND ACCORDING TO THE REP IT IS A TYPICAL PROBLEM. SHE IN FACT HAD HER REPLACE AT 14,000 MILES THE FIRST TIME AND THREE TIMES SINCE.. THIS IS A MANUFACTURER PROBLEM AND IT WOULD SEEM FROM A LIABILITY PERSPECTIVE THE MANUFACTUER WOULD WANT TO FIX .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758414February 18, 2002
VEHICLE SPEED CONTROL
I WAS BRAKING AT A STOPLIGHT. AND HAD ALMOST COME TO A COMPLETE STOP, WHEN THE VEHICLE SUDDENLY ACCELERATED AND SHOT FORWARD. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME BUT IT MADE NO DIFFERENCE. WHAT STOPPED ME WAS THE CAR IN FRONT OF ME. I REAR-ENDED IT WITH ENOUGH IMPACT TO PUSH THAT CAR INTO THE CAR AHEAD OF IT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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