Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#8015296August 1, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH FRONT AND REAR SIDE DOORS ARE UNABLE TO OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015297August 1, 2002
STRUCTURE:BODY:TAILGATE
TAILGATE WOULD NOT OPEN FROM OUTSIDE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015227July 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED VEHICLE WILL SHUT OFF. CONTACTED DEALER SEVERAL TIMES, BUT THE DEALER COULD NOT SOLVE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566984July 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THERE IS VIBRATION OF THE STEERING WHEEL WHEN BRAKES ARE APPLIED AT 15 - 50 MPH. AS SPEED IS INCREASED, VIBRATION IS VIOLENT AND STEERING UNCONTROLLABLE. VEHICLE TAKEN TO AUTHORIZED DEALERSHIP, HOWEVER, HAD SCHEDULING PROBLEMS. LOCAL LUBE SERVICE INSPECTED FRONT BRAKES AND DETERMINED AN UNEVEN WEAR OF THE ROTORS CASUED THE VIBRATION. THERE IS A SERVICE BULLETIN RELATING TO THIS FAILURE, HOWEVER, MANUFACTURER DENIES CLAIM, STATING THAT REPAIRS WERE NOT MADE AT AUTHORIZED DEALERSHIP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764873July 29, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED AT 27,000 - DEALERSHIP ADMITTED THIS IS A SERIOUS PROBLEM . VEHICLE SHUDDRERS UNCONTROLLABLY WHEN BRAKING HARD. IF THE DRIVER RARELY BRAKES HARD, HE MAY NOT REALIZE THE EXTENT OF THE PROBLEM UNTIL HE FORCEFULLY APPLIES THE BRAKES. AT THAT POINT, IT IS VERY EASY TO GET INTO AN ACCIDENT. , . THERE ARE HUNDREDS OF POSTINGS WITH THIS PROBLEM - CHRYSLER NEEDS TO DO SOMETHING TO MAKE JEEP RECALL AND FIX THE PROBLEMS BEFORE SOMEONE IS KILLED. THIS IS A CAR THAT FAMILIES BUY BECAUSE IT HAS A GOOD "SAFETY RECORD, BUT IT HAS A SERIOUS DEFECT.PAC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014706July 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ELECTRICAL SYSTEM:IGNITION
CONSUMER STATES THAT INTERMITTENTLY WHEN DRIVING THE VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING.THE DEALER HAS BEEN NOTIFIED.*JB DEALER REPLACED IGNITION COIL AND REPAIRED DISTRIBUTOR SHAFT. THERE IS A LOUD NOISE WHEN APPLYING BRAKES, DEALER COULD NOT FIND PROBLEM. WHEN FIRST STARTING VEHICLE, IT TAKES A COUPLE OF TIMES TO START. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014749July 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE IS VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKE, DEALER TURNED BOTH FRONT ROTORS TWICE, THEN REPLACED ROTORS TWICE. FIRST TURNED AT 19000 MILES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764220July 14, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, VEHICLE SPEED CONTROL
DEALER FAILS / RESISTS FIX SAFETY PROBS DUE TO WARRANTY WORK: WHEELS SHIMMY, BRAKES PULSATE,= DANGEROUS HANDLING, UNRELIABLE SPEEDO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764157July 12, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:DRIVELINE:DRIVESHAFT
REPAIRS ON BRAKES 4TIMES, DRIVETRAIN 4 TIMES, MANY OTHER ITEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566586July 10, 2002
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING
CONSUMER STATED THERE WAS NO INDICATION OF TRANSMISSION FLUID SHOWING ON THE DIPSTICK, THE VEHICLE WOULD DOWNSHIFT FROM DRIVE TO A LOWER GEAR, AFTER 4 VISITS TO THE DEALER IT WAS DISCOVERED THAT THE TRANSMISSION VENT TUBE WAS MISSING, WHICH THE FACTORY FAILED TO INSTALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566626July 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:WINDSHIELD WIPER/WASHER, POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED, THE VEHICLE BECAME EXTREMELY DANGEROUS WHEN BRAKING, AND THE VEHICLE BEGAN SHAKING VIOLENTLY, THE ROTORS HAVE BEEN REPLACED 4 TIMES DUE TO WARPAGE AND THE BRAKE PADS HAVE BEEN REPLACED ONCE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764060July 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
LEASED VEHICLE ON 7/10/02. BRAKES BEGAN TO PULSE AND PULL TO RIGHT ON APPLICATION AT ABOUT 6000 MILES. DEALER MACHINED FRONT ROTORS AND REPLACED PADS UNDER WARRANTY AT 7897 MILES. SAME SITUATION AT 20000 MILES. DEALER TURNED FRONT ROTORS AT 24767 MILES AND CALLED IT "COURTESY". SAID WARRANTY ON BRAKES, ROTORS ONLY 12000MI. SERVICE MANAGER ADVISED THIS IS COMMON PROBLEM ON 99-00 JEEPS AND HE SPENDS MUCH TIME TURNING ROTORS ON JEEP VEHICLES. EVEN HAD TO BUY SPECIAL MACHINE TO TURN ROTORS IN PLACE ON VEHICLE. SAYS SOME GET SO BAD THEY CAN'T BE CONTROLLED ON BRAKE APPLICATION. HE SAYS PROBLEM IS BAD ROTORS FROM SUPPLIER TO DAIMLER-CHRYSLER. NOW AT 33000 MILES, THIS VEHICLE AGAIN HAS FAILED BRAKE ROTORS AND IS RAPIDLY BECOMING UNSAFE FOR MY FAMILY'S TRANSPORTATION. JUDGING FROM THE NUMBER OF COMPLAINTS ON YOUR WEBSITE AND ON THE NUMBER OF WEBSITES DEVOTED TO THIS DEFECT, I WOULD THINK YOU HAVE ENOUGH INFORMATION TO FORCE A RECALL. OR ARE INJURIES NECESSARY TO INITIATE ACTION? I EXPECT YOUR AGENCY TO GET AND KEEP THIS TYPE OF JUNK OFF THE ROAD. IT MIGHT BE ACCEPTABLE FOR DAIMLER IN GERMANY BUT NOT HERE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013239July 3, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER STATES THE FRONT AND BACK BRAKES WEAR EXCESSIVELY, WITHOUT EXCESSIVE USE. DEALER CONTACTED.*JB CONSUMER ADDS BRAKES HAD TO BE CHANGED THREE TIMES WITHIN THE LAST THREE YEARS. OWNER OF DEALERSHIP IS NOT WILLING TO DO ANYTHING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013062July 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE IS VIBRATION WHEN BRAKING. DEALER TURNED, THEN GROUNDED FRONT ROTORS AT 10000 MILES. THERE WAS VIBRATION WHEN BRAKING AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012831June 27, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AT HIGH WAY SPEED APPLIED BRAKES AND WITHOUT WARNING VEHICLE WILL VIBRATE VIOLENTLY. DEALER HAD BEEN NOTIFIED, AND MECHANIC REPLACED BRAKE ROTORS 3 DIFFERENT TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763367June 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER TURNING INTO DRIVEWAY, STOPPED ABOUT 3 FEET FROM STREET, PLACED THE GEAR SHIFT IN PARK WITH THE ENGINE RUNNING, OPENED THE DRIVER SIDE DOOR, LEAVING IT OPEN AS I WENT TO THE MAIL BOX TO RETREIVE THE DAY'S MAIL. (THIS HAS BEEN DONE ROUTINELY SINCE PURCHASE OF THE VEHICLE) I RETREIVED THE MAIL, LOOKING AT SEVERAL PIECES AS USUAL AND EVEN DROPPED A FEW PIECES DUE TO THE COLD WEATHER, THEN WALKED AROUND THE REAR OF THE VEHICLE; ALL OF THIS CONSUMED 2 TO 3 MINUTES AND WHILE WALKING PAST THE REAR OF THE VEHICLE I HEARD A SOUND TYPICALLY HEARD IN SHIFTING GEARS. WHEN I REACHED A POSITION AT THE REAR LEFT SIDE DOOR, THE VEHICLE STARTED MOVING BACKWARDS; I TRIED TO GET INTO THE CAR BUT IMMEDIATELY SAW THE DAANGER AND BACKED AWAY. THE VEHICLE ROLLED OUT INTO THE STREET, CROSSSING THE STREET, AND STOPPED UPON HITTING A MAILBOX POSITIONED DIRECTLY ACROSS THE STREET. THIS IS A SLIGHT DOWNWARD SLOPE TO OUR DRIVEWAY CLOSE TO THE STREET WHILE THE MAILBOX IS ON AN UPWARD SLOPE, ABOUT TWO OR THREE FEET ABOVE STREET LEVEL. THE ENTIRE LEFT SIDE OF THE VEHICLE WAS DAMAGED SEVERELY DUE TO ITS COLLISION WITH MAIL BOX. WHEN I GOT BACK INTO THE VEHICLE AFTER THE COLLISION, I SAW THAT THE GEAR SHIFT WAS IN THE REVERSE POSTION. TWO WEEKS EARLIER THE SAME UNEPECTED GEAR SHIFT MOVEMENT FROM PARK TO REVERSE OCCURRED IN MY GARAGE AND THE CAR BEGAN TO MOVE BACKWARD. BEING IN THE VEHICLE I WAS ABLE TO APPLY THE BRAKES AND REPOSITION THE GEAR SHIFT IN THE PARK. I WAS ALARMED BY THE INCIDENT BUT DISMISSED IT AS AN EXCEPTION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#763344June 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES BEGAN TO SHAKE VEHICLE'S FRONT END VIOLENTLY WHEN APPLIED AT SPEEDS ABOVE 50 MPH. I ORIGINALLY NOTICED PROBLEM AT ABOUT 15,000 MILES, BUT PROBLEM CONTINUED TO WORSEN. BRAKES HAD TO BE REPLACED AND ROTORS RESURFACED AT 19,000 MILES ON ODOMETER. I HAVE NEVER REPLACED BRAKES ON A CAR AT 19,000 MILES. DEALERSHIP TOLD ME THERE WAS NOTHING THEY COULD DO. AFTER $190.00 DOLLAR REPAIR THE CAR IS BACK ON THE ROAD TILL I GUESS THE NEXT BRAKE REPAIR AT 35,000 MILES. THIS DEFECT IN THE BRAKING SYSTEM NEEDS TO BE ADDRESSED BY DAIMLER/CHRYSLER. SOMEONE WILL LOSE CONTROL OF THE VEHICLE AND DIE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012337June 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS INTERMITTENTLY, WON'T SHIFT PROPERLY AND VEHICLE BUCKS. VEHICLE HAS BEEN TAKEN TO DEALER 7 TIMES, CANNOT REMEDY THE PROBLEM. PROBLEM STARTED AT 9000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763320June 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS BECOME SEVERLY WARPED TO THE POINT OF MAJOR SHUTTERING WHEN VEHICLE BRAKES. REPLACED ROTORS AT ABOUT 20,000 MILES. ROTORS ARE WARPED AGAIN AND NEED REPLACEMENT AT 43,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012291June 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
IT'S HARD TO STOP, AND WHEN PRESSING ON BRAKES STEERING WHEEL WILL VIBRATE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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