Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#767530September 21, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH, VEHICLE SPEED CONTROL
VEHICLE WENT INTO FULL THROTTLE REVERSE AS IT WAS SHIFTED OUT OF "PARK". VEHICLE IS EQUIPPED WITH A BRAKE INTERLOCK THAT PREVENTS SHIFTING OUT OF PARK WITHOUT BRAKE BEING APPLIED. VEHICLE LEFT RUBBER MARKS FROM ALL FOUR WHEELS FOR SEVERAL FEET BEFORE I WAS ABLE TO BEING IT UNDER CONTROL. APPLICATION OF BOTH FEET TO BRAKE PEDAL DIDN'T STOP THE ACCELERATION AND PROBLEM VANISHED AS QUICKLY AS IT APPEARED. ALL INDICATIONS NOMINAL AFTER THE EVENT, BUT AM NOW VERY CONCERNED OF PERSONAL LIABILITY IN THE EVENT OF AN INJURY. THIS IS A VERY DANGEROUS SITUATION AND I CAN SAY WITH ABSOLUTE CERTAINTY THAT THE ACCELERATOR WAS NOT TOUCHED. ONE OTHER DETAIL I MIGHT MENTION IS THAT AS I WAS ENGAGING THE BRAKE PEDAL TO SHIFT INTO REVERSE, SOMETHING REGISTERED THAT THE PEDAL "FELT FUNNY". I'VE ATTEMPTED TO RECREATE THE PROBLEM... USING THE BRAKE WITH THE ENGINE OFF TO REMOVE ANY VACUUM ASSIST, THEN STARTING... NORMAL SHIFTS FROM PARK TO REVERSE... NOTHING. MY PROFESSION AND TRAINING ALLOWS ME TO BE SOMEWHAT OBJECTIVE IN THIS MATTER. I HAVE TO ASSUME THAT SOMEHOW THE PEDAL "FEELING" FOR THE BRAKES AND THE INSTANT THROTTLE INCREASE ARE RELATED. SINCE THERE IS NO MECHANICAL CONNECTION, IT WOULD LEAD ME DOWN THE PATH OF AN ELECTRONICS MALFUNCTION. I WILL INFORM CHRYSLER AND THE DEALER AS SOON AS BUSINESS HOURS START ON MONDAY, BUT I WRITE THIS IN CASE I AM THE "VICTIM" OF A SIMILAR EVENT BEFORE THE VEHICLE IS REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018953September 18, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKES WERE APPLIED TO SLOW DOWN/STOP VEHICLE SUDDENLY JERKED FORWARD. THIS PROBLEM WOULD SOMETIMES HAPPEN WHEN BACKING UP. OWNER HAS TAKEN VEHICLE TO DEALERSHIP, BUT PROBLEM HAS NOT BEEN RESOLVED. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018770September 16, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LOCKING MECHANISM IS WEARING INTERNALLY. LOCKS WILL ENGAGE INTERMITTENTLY. DEALERSHIP IS AWARE OF T PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767076September 12, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VENTILATION SYSTEM STOPPED WORKING. I WAS TOLD RESISTOR OVERHEATS CAUSING HARNESS AND MOTOR TO MELT. REPAIR IS $500.00+ SERVICE TECHNICIAN SAID IT "HAPPENS ALOT". SEEMS TO ME RESISTOR NEEDS TO BE UPGRADED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767022September 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE RUSTED THRU,RESULTING IN COMPLETE LOSS OF BRAKES. LINE IS RUSTED WHEREVER A CLIP HOLDS IT TO THE CHASSIS. OTHER SPOTS READY TO RUST THROUGH. MFG. REFUSES TO PAY FOR REPAIR OR CONSIDER THE CATASTROPHIC SAFETY ISSUE THIS INVOLVES. CLAIM IT IS DUE TO ELEMENTS.....WHOLE LINE IS NOT RUSTED THROUGH, ONLY WHERE CLIP HOLDS IT. CAR WAS DRIVEN NORMALLY, UNDER SAME CONDITIONS OTHERS FACE, THIS COULD BE A CATASTROPHIC FAILURE CAUSING DEATH. CERTAINLY YOUR BRAKE LINE SHOULD NOT FAIL AFTER 2.5 YEARS WITH NORMAL USE. IF THE ELEMENTS CAUSED IT, ARE THE CARS NOT SUPPOSED TO BE DRIVEN OUTSIDE. COULD BE A REACTION BETWEEN THE CLIP AND THE LINE CAUSED BY SALT, BUT THERE ARE A LOT OF PEOPLE DRIVING THROUGH SALT IN THE WINTER. THEY MAY DIE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017253August 27, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE TRAVELING NOTICED A FUEL SMELL. CONSUMER PULLED VEHICLE OVER AND LOOKED UNDER HOOD, AND NOTICE ENGINE WAS ON FIRE. FIRE DEPARTMENT WAS CALLED, AND PUT FIRE OUT. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#766309August 27, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS VEHICLE HAS BEEN TO THE DEALER 3 TIMES FOR FUEL LEAKING FROM THE TOP OF THE TANK AFTER FILLING IT UP AT THE GAS STATION. FUEL PUMP WAS REPLACED AS WELL AS TANK. CONDITION GOES AWAY AND THEN RETURNS AGAIN 9-12 MONTHS AFTER REPAIR. OBDVIOUSLY PARTS ARE FAILING FOR THE SAME REASON. CAR WILL LOSE APPROX.3 GALLONS AFTER LEAVING GAS STATION DRIVING DOWN THE ROAD. SOMEONE IS GOING TO END UP DEAD IF THEY DONT CORRECT THIS. VEHICLE IS OUT OF WARRANTY, BUT PROBLEM IS RELATED TO THE SAME RECALL. I CANT AFFORD THE PARTS AND LABOR TO REPAIR IT, LEAVING ME NO CHOICE BUT TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766257August 26, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS FAIL WITHOUT WARNING, HAVE BEEN REPLACED FOUR TIMES SINCE PURCHASE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017101August 23, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING ANDWHEN BRAKES ARE APPLIED FRONT OF VEHICLE VIBRATES.CONTACTED DEALER.THIS WAS A RESULT OF ROTORS OVERHEATING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017102August 23, 2002
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE WILL JUST STALL OUT WITHOUT ANY WARNING.CONTACTED DEALER. THIS IS A RESULT OF THE FUEL PUMP BEING DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766041August 22, 2002
VEHICLE SPEED CONTROL
INADVERTENT ROLL AWAY IN REVERSE IN PARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765778August 17, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT WHEELS SHAKE WHEN BRAKES APPLIED AT SPEEDS OVER 50 MPH. DEALER DESCRIBED CAUSE AS WARPED ROTORS. THE FRONT ROTORS WERE REPLACED AT APPROX. 12000 MILES, 24000 MILES AND AGAIN AT APPROX. 36000 MILES. DEALER STATES THAT THIS HAS BEEN A PROBLEM IN OTHER LIKE VEHICLES. ALL REPAIRS WERE COVERED UNDER WARRANTY SO FAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016399August 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING DOWN THE ROAD AT 40-50 MPH, THE VEHICLE STARTED TO SHIMMY AND SHAKE. WHEN TAKING THE VEHICLE TO DEALER, THE DEALER STATED THAT ALL FOUR ROTORS WHERE WARPED. CONTACTED DEALER. *AK *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016295August 14, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING APPLIED BRAKES AND THEY DIDN'T HOLD, PEDAL WENT ALL THE WAY TO THE FLOOR, RESULTING IN VEHICLE RUNNING INTO A TREE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015956August 9, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
AFTER MAKING SEVERAL APPOINTMENTS WITH DEALERSHIP TO HAVE RECALL 02V104000 REPAIRS DONE, DEALERSHIP WILL EITHER CANCEL OR SAY PARTS WERE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015567August 6, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TAIL LIGHTS WENT OUT WHILE DRIVING. WIRES WERE BURNED. . DEALER REPLACED TAIL LIGHT ON REAR/RIGHT SIDE. CURRENTLY, TAIL LIGHT ON LEFT SIDE WENT OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015569August 6, 2002
INTERIOR LIGHTING
DASHBOARD LIGHTS DO NOT LIGHT UP. CAUSE IS UNKNOWN. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015570August 6, 2002
EQUIPMENT, ELECTRICAL SYSTEM
KEYLESS ENTRY ON DRIVERS SIDE DOES NOT UNLOCK DOOR. CAUSE IS UNKNOWN.*AK CONSUMER IS ALSO EXPERIENCING ELECTRICAL PROBLEMS.*JB *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765201August 5, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROUGH VIBRATION AT ALL SPEEDS WHEN BRAKING; ROTORS TURNED; 4000 MILES LATER PROBLEM RETURNED/RECOM. REPLACE ROTORS & PADS; MANU.FACTURER WILL NOT REPAIR AFTER 1ST YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765033August 1, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES - ROTORS WARP ABOUT EVERY 9 TO 12,000 MILES. THE ROTORS HAVE BEEN TURNED 3 TIMES AND ARE NOW IN NEED AGAIN. TRANSMISSION - THE OVERDRIVE SLIPS AS IT ENGAGES. TACHOMETER SHOWS THE ENGINE SPEED INCREASING AS THE OD ENGAGES, THAN DROPS AS IT FINALLY FULLY ENGAGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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