Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10001100December 17, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ABOUT 65MPH ON THE HIGHWAY WITHOUT PRIOR WARNING . THE TRANSMISSION FROZE UP AND THE VEHICLE SHUT DOWN PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001425December 16, 2002
STEERING
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A VIBRATION ON THE STEERING WHEEL. ALSO STATED THAT WHILE DRIVING THE VEHICLE EVERY TIME HE STEPS ON THE BRAKE PEDAL THE STEERING WHEEL WILL VIBRATE. DEALER WAS CONTACTED AND STATED THAT THE ROTORS WERE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770725December 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE TALKED WITH SEVERAL PEOPLE WHO HAVE HAD THE SAME PROBLEM. THEY HAVE HAD TO GET THE FRONT ROTORS GROUND BECAUSE THE ROTORS CAUSE A TERRIBLE VIBRATION WHEN WE PUSH DOWN ON THE BRAKES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022983November 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATE WHILE DEPRESSING THE BRAKE PEDAL AT HIGH SPEED STEERING WHEEL WOULD SLIP OUT OF CONSUMER HAND AND THE BRAKE PEDAL VIBRATE. VEHICLE WAS SERVICE BY DEALER TECHNICIAN NOTICE PROBLEM WITH BRAKE SYSTEM. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007129November 5, 2002
SERVICE BRAKES, HYDRAULIC
SOMETIMES THE BRAKES IN MY VEHICLE DOES NOT RESPOND WHEN THE PEDAL IS DEPRESSED. *JB ****DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769322
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568139November 4, 2002
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE CONSUMER IS EXPERIENCED A RECURRING PROBLEM WITH THE BRAKES. THE PROBLEMS ARE AS FOLLOWED: SHIMMYING, SQUEAKING/SQUEALING IN THE BRAKE SYSTEM, SHIMMY/SHAKE IN THE STEERING WHEEL, AND WARPED ROTORS. THE VEHICLE IS WAS STILL UNDER WARRANTY, BUT THE CONSUMER WAS TOLD THAT THERE WAS NO WAY POSSIBLE THAT THIS PROBLEM COULD BE COVERED BY WARRANTY, AND LEARNED FROM THE DEALER THAT THEY ARE AWARE OF THE PROBLEM, WHICH IS A CALIPER PROBLEM. (WHICH INDICATES THAT THE PROBLEM WILL OCCUR AGAIN) THE ROTORS WERE REFACED AND RESURFACED, AND THE PADS WERE RESURFACED. REFER TO ODI#768226 *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021970October 31, 2002
STRUCTURE:FRAME AND MEMBERS
CONSUMER STATED THAT THE DRIVER SEAT BECAME LOOSE WHICH IT WILL ALLOWED IT TO ROCK BACK AND FORWARD. DEALER WAS CONTACTED AND STATED THAT THE FRAME ON THE SEAT HAD BROKEN AND IT WAS REPLACED . TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#568069October 30, 2002
VEHICLE SPEED CONTROL
CONSUMER PUT THE VEHICLE IN PARK, SET THE EMERGENCY BRAKE AND KEPT THE ENGINE RUNNING WHILE GETTING THE MAIL. CONSUMER RETURNED WITH FOOT ON THE BRAKE PEDAL, RELEASED THE PARKING BRAKE, PUT THE VEHICLE IN REVERSE GEAR. WIHTOUT TOUCHING THE ACCELERATOR, THE VEHICLE MOVED BACKWARDS TWO CAR LENGTHS. SUDDENLY WITH OUT CONSUMERS ASSISTANCE, THE VEHICLE REVVED AND ACCELERATED WITH FULL POWER. CONSUMER HAD HIS FOOT PRESSED HARD ON THE BRAKE PEDAL, BUT THE VEHICLE KEPT MOVING. THIS PROBLEM IS INTERMITTENT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769102October 30, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ROTORS HAVE BEEN RESURFACED TWICE AT MY EXPENSE. THEY ARE WARPED AGAIN. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769025October 29, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO FAILURE YET SEVERE RUSTING OF BRAKE LINE GOING TO THE REAR AXLE. THE RUST IS AT THE MOUNTING CLIPS IS THERE ANY ON GOING INVESTIGATION ON THIS ISSUE? HAVE PHOTOS AVAILABLE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021776October 29, 2002
STRUCTURE:BODY:DOOR
CONSUMER STATES VEHICLE DOOR IS STUCK IN THE LOCK POSITION. CONSUMER STATES THAT PASSENGER DOOR WILL NOT UNLOCK, WITH OR WITHOUT KEY. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768883October 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR DIFFERENTIAL: COMPLETE LOCKUP AT 55 MPH !!! AS I TRAVELED DOWN A COUNTY HWY TO JUST OUTSIDE OF TOWN AFTER WORK. ALMOST KILLED 2 PEDESTRIANS AS THE BACK END SKIDDED 100 FT IN COMPLETE LOCKUP, DEALER REPLACING THE REAR AXLE AND LOOKING AT THE FRONT DIFFERENTIAL SINCE IT SEEMS TO HAVE PROBLEMS CAUSED BY THIS SUDDEN FAILURE OF THE BACK. BRAKES: I HAVE HAD ROTORS TURNED 3 TIMES (TWICE BY DEALER UNDER WARRANTY AND ONCE BY INDEPENDENT SHOP) AND SINCE PURCHASED COMPLETE NEW ROTORS AND PADS ON ALL 4 TIRES WORK BY MIDAS DUE TO SEVERE PULSATION WHEN BRAKING. I HAVE NOTICED LOTS OF COMPLAINTS FOR EXACTLY THE SAME THING ON INTERNET. JAY LASZEWSKI DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021549October 24, 2002
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CONSUMER STATES THE REAR DIFERENTIAL, REAR AXLE AND INNER SHAFT HAS TO BE REPLACED. DALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021491October 23, 2002
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
CONSUMER STATES THAT HAS AN OVER RING GASKET AND IT DOES NOT GIVE THE VEHICLE ENOUGH POWER TO START. DEALER WAS CONTACTED. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021383October 22, 2002
STRUCTURE:BODY:DOOR
CONSUMER STATES THAT THE FRONT DRIVERS SIDE DOOR AND REAR LOCKING DEVICES ARE JAMMING. CONSUMER STATES ONCE WAS TRAPPED IN VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021059October 17, 2002
PARKING BRAKE, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED THE THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED AND ENGINE RUNNING. THE CONSUMER EXITED THE VEHICLE THEN IT BEGAN TO ROLL BACKWARDS AND HIT A BRICK WALL. UPON INSPECTION THE CONSUMER NOTICED THAT THE GEAR LEVER HAD SHIFTED FROM PARK TO REVERSE. THE CONSUMER CONTACTED THE DEALER ABOUT GEAR SHIFT PROBLEM PRIOR TO THIS ACCIDENT. *TS *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#768226October 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
RECURRING WARPING OF BRAKE ROTORS UNDER NORMAL USE CAUSING EXCESSIVE VIBRATION IN STEERING UNDER BRAKING AT ALL SPEEDS. ROTORS HAVE BEEN RESURFACED TWICE (AT 7986 AND 29489 MILES), ROTORS REPLACED (AT 45176 MILES), PROBLEM STILL RECURRING. DEALER INDICATES CALIPER PROBLEM THAT CHRYSLER IS AWARE OF AND DEVELOPING FIX, BUT NO NOTIFICATION OR FOLLOW UP FROM DEALER. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768186October 7, 2002
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT
TRANSFER CASE BAD ON DELIVERY. SNAP RING NOT INSTALLED UNIT REPLACED. BRAKE ROTORS WARP EVERY 20K MILES. REPLACED WITH AFTERMARKET AT 40K.. STEERING COLUMN CLUNK AND FEELS LOOSE. DEALER REPLACED WITH NEW, SAME PROBLEM EXISTS. EXCESSIVE CLUNKING AND LOOSENESS IN DRIVELINE. LOUD CLUNK PARK TO REVERSE DEALER SAYS NORMAL BUT LOTS OF COMPLAINTS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767948October 1, 2002
SEATS
MY VEHICLE HYDROPLANED AND DURING THE ACCIDENT, THE DRIVER'S SEAT BROKE OFF OF THE TRACKS AND I SUSTAINED A LACERATION TO THE BOTTOM OF MY RIGHT FOOT. I CONTACTED CHRYSLER ABOUT 2 WEEKS AFTER THE ACCIDENT TO REPORT WHAT HAPPENED. I WAS THEN CONTACTED BY AN INSPECTOR FROM CHRYSLER AND AFTER THAT I ONLY KNOW THAT THE FILE HAS BEEN SENT TO A LAW FIRM IN WASHINGTON D.C. APPARENTLY THE COMPANY THOUGHT I WAS MAKING A CLAIM AGAINST THEM, WHICH WAS NEVER MY INTENT. I WOULD JUST LIKE TO KNOW THE RESULTS OF THE INSPECTION. I SAW A LOCAL LAWYER YESTERDAY 9/30/02 AND HE FEELS THAT I WILL NEVER BE ABLE TO OBTAIN THE INSPECTION RESULTS BECAUSE CHRYSLER WOULD BE DOING AN INJUSTICE TO THEMSELVES. COULD YOU PLEASE ASSIST ME WITH THIS MATTER OR GIVE ME ANOTHER CONTACT WHO COULD DO SO. THANK YOU FOR YOUR TIME, SUSAN HOAGLAND MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#767714September 25, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE FRONT END OF THE VEHICLE SHAKES VIOLENTLY AT SPEEDS ABOVE 40 MPH WHEN BRAKES ARE APPLIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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