Jeep Grand Cherokee Complaints (2007)

1,109 consumer complaints on file.

#11085176April 15, 2018
UNKNOWN OR OTHER
I HAD A RECALL ON MY VEHICLES IGNITION SWITCH AND MY CAR STOP WHILE I WAS DRIVING NEARLY CAUSING AN ACCIDENT. I WAS TOLD THAT IT WAS FIXED WHEN I TOOK IT TO US AUTO WHERE I PURCHASED IT. IT WAS TAKEN TO JEEP (2016) BUT MY IGNITION SWITCH IS STILL THE ISSUE. I HAD A MECHANIC TAKE A LOOK AND MY IGNITION SWITCH IS STILL THE PROBLEM. HOW COULD THIS HAPPEN WHAT IF I WAS INJURED BECAUSE OF THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084335April 10, 2018
ELECTRICAL SYSTEM
ALL DASHBOARD WARNING LIGHTS COME ON. LOSS OF ELECTRICAL POWER. NO HEADLIGHTS, NO BRAKE LIGHTS. SPEEDOMETER DOESN'T WORK, TACHOMETER DOESN'T WORK, RADIO DOESN'T WORK. NO POWER LOCKS OR WINDOWS. ANYTHING ELECTRICAL DOESN'T WORK. THE BATTERY IS GOOD. THE VEHICLE RUNS. BUT IT IS UNSAFE. THE VEHICLE IS CRAP. NEVER BUY A JEEP! THEY ARE TOTAL CRAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084337April 10, 2018
ENGINE
THIS VEHICLE HAS A 5.7 LITER HEMI V-8. IT CURRENTLY HAS AN EXHAUST MANIFOLD LEAK BECAUSE JEEP USES CHEAP SCREWS TO MOUNT THE MANIFOLD TO THE ENGINE BLOCK. AS SUCH, THE SCREWS SNAP CAUSING A LEAK. THIS IS A WELL KNOW PROBLEM FOR THIS ENGINE BUT CHRYSLER REFUSES TO ACKNOWLEDGE IT AND THE REPAIRS WILL BE A MINIMUM OF $500. NEVER BUY A JEEP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082351April 1, 2018
ELECTRICAL SYSTEM, ENGINE
WHEN DRIVING THE VEHICLES ENGINE WILL SHUT OFF WITHOUT WARNING OR REASON. IT HAPPENS VERY RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081799March 28, 2018
AIR BAGS, ENGINE, STEERING
THE VEHICLE HAS A SAFETY ISSUED AT THIS POINT IT IS UNSAFE TO DRIVE. THE CLOCKSPRING IS BAD DUE TO MANUFACTURERS ERRORS. WHEN THE VEHICLE IS DRIVEN, THE VEHICLE IS LOSING POWER DUE TO ENGINE MECHANICAL PROBLEMS. THE CLOCKSPRING HAS A CODE STATED AS C2205 ON THE COMPUTER MODULE. THE STEERING WHEEL SHAKES GOING OVER 60MPH AT THIS POINT I DO NOT KNOW WHY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081007March 23, 2018
ELECTRICAL SYSTEM, POWER TRAIN, SUSPENSION
TRANSFER CASE, SUSPENSION AND IGNITION SWITCH SEEMS TO BE CAUSING MAJOR ISSUES AFTER 105,000 MILES AND THE "WARRANTY" JUST ENDED JUST BEFORE ALL THESE ISSUES STARTED HAPPENING. WHEN TRIED TO START ONCE THE ENGINE SHUTTERED THEN TURNED OFF. STARTED UP AFTER THAT, BUT THEN IT HAS ISSUES WANTING TO ACCELERATE AND CAN FEEL THE JEEP STRUGGLING AT TIMES TO SWITCH GEARS OR WHATEVER THE TRANSFER CASE MAY ASSIST IN. ALSO HAVE NOTICED THE SUSPENSION HAS START TO ROCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074554February 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) MONTHS AGO. THE DEALER (BROWN'S JEEP CHRYSLER DODGE RAM, 483 NY-112, EAST PATCHOGUE, NY 11772, (631) 289-8500) WAS UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THEY PLACED THE CONTACT ON A WAITING LIST FOR THE PART, BUT DID NOT SPECIFY WHAT NUMBER THE CONTACT WAS PLACED ON THE LIST. WHILE WAITING FOR THE PART, A FAILURE PROGRESSED THAT CAUSED THE KEY NOT TO TURN OVER TO START THE VEHICLE. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER HAD SEVEN TSBS ON THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072754February 13, 2018
UNKNOWN OR OTHER
WATER LEAKS FROM WHAT SEEMS TO BE THE MOON ROOF INTO THE CAR FROM THE TOP OF THE INTERIOR WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071901February 9, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY DECREASED SPEED WITHOUT WARNING. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071685February 8, 2018
POWER TRAIN
TL *THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SHIFT MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062857January 15, 2018
POWER TRAIN
JEEP SHIFTS OUT OFF PARK WHEN KEY IS NOT IN THE IGNITION. I DO NOT NEED TO PRESS THE BRAKE PEDDLE TO SHIFT OUT OFF PARK. JEEP HAS HAD THE 14V-438 RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058505January 4, 2018
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE AND AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO LARRY H MILLER CHRYSLER JEEP DODGE RAM (1800 W. 104TH AVENUE, DENVER CO, 80234), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. PRIOR TO HAVING THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), THE FAILURE HAD NOT EXISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047497November 20, 2017
ENGINE
CATASTROPHIC ENGINE FAILURE AT ABOUT 124,000 MILES. LUCKILY IN THE DRIVEWAY WHERE I HAD PARKED THE CAR AFTER RUNNING NORMAL ERRANDS. THE CAR WOULD NOT START UP AGAIN AND HAD TO BE TOWED SINCE THE BATTERY WAS NEW AND THE STARTER SEEMED FROZEN. I TOOK EXCELLENT CARE OF THIS CAR AT THE DEALERSHIP AND AT A TOP LOCAL GARAGE SINCE WE BOUGHT IT. I WAS STUNNED THAT THE ENGINE FAILED WITHOUT ANY NOTICE, NO WARNING LIGHTS, NO NOISE, NOTHING. THE LOCAL MECHANIC SAW "CHUNKS OF METAL" IN THE PAN. I NOW NEED A COMPLETELY NEW ENGINE 5 WEEKS AFTER AN OIL CHANGE DUE TO A DESIGN FLAW IN MY JEEP HEMI ENGINE. I NEVER RECEIVED ANY LETTER OR NOTIFICATION ABOUT THIS APPARENTLY WELL KNOWN AND RELATIVELY COMMON PROBLEM. I HAD EVERY RECALL PERFORMED ON THIS CAR. THERE WAS NEVER A RECALL FOR THIS PROBLEM WHICH APPARENTLY INCLUDES THE INTAKE MANIFOLD. THE RESPONSE FROM THE DEALERSHIP WAS THAT THE HEMI IS A GOOD ENGINE. REALLY??? NO APOLOGIES, NO CALL FROM THE MANUFACTURER. OUT OF WARRANTY, SO IT IS JUST TOO BAD FOR ME AS A CUSTOMER. THEY KNOW THE DESIGN FLAW EXISTS BUT DON'T CARE ABOUT THE CUSTOMER. JUST THEIR BOTTOM LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041447October 30, 2017
UNKNOWN OR OTHER
THE ISSUE IS WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE).DURING THE FIRST INSTANCE THE CAR WAS BEING DRIVEN IN A PARKING LOT THE CAR SUDDENLY BECAME COMPLETELY UNRESPONSIVE AND LOCKED UP WHILE IN MOTION. IT WAS TOWED TO A LOCAL JEEP DEALERSHIP AND EVENTUALLY IT WAS DISCOVERED THE PROBLEM WAS DUE TO A BAD PCM AND THE TIPM. AFTER WAITING A MONTH FOR THE TIPM TO COME IN, THE VEHICLE WAS SUPPOSEDLY FIXED. PICKED UP THE CAR ON A FRIDAY AND AGAIN, WHILE DRIVING THE CAR ON SATURDAY MORNING THE CAR LOCKED UP AND BECAME COMPLETELY UNRESPONSIVE. THIS TIME I WAS GETTING ONTO THE FREEWAY. THANKFULLY MY CHILDREN WERE NOT IN THE CAR ON EITHER ONE OF THESE OCCASIONS. AFTER RESEARCHING I FOUND THAT JEEP TIPM'S WERE RECALLED FROM 2011 TO 2015. IT ALSO APPEARS THAT TIPM'S FROM 2007 LEADING UP TO 2011 WERE ALSO HAVING A LOT OF ISSUES AND A RECALL WAS IN ORDER THEN, BUT NEVER OFFICIALLY CAME TO BE. THIS PART HAS A LONG AND DOCUMENTED HISTORY AS HAVING MAJOR PROBLEMS AND I WANT TO OFFICIALLY REQUEST AN INVESTIGATION AS TO WHY THESE PARTS HAVE ARE BEING PUT INTO CARS IN THIS CONDITION. THE RAMIFICATIONS OF THIS PARTS FAILURE ARE HUGE. TO HAVE A CAR THAT IS IN MOTION LOCK UP AND BECOME TOTALLY UNRESPONSIVE PRESENTS A HUGE SAFETY CONCERN TO THE DRIVER, THEIR PASSENGERS AND THE OTHER VEHICLES ON THE ROAD AROUND THEM. THE LOCAL JEEP DEALERSHIP AS WELL AS CHRYSLER CUSTOMER SERVICE ARE NOT TREATING THIS ISSUE WITH THE SEVERITY IT DESERVES. THEY SIMPLY WANT ME TO JUST PAY FOR FAULTY PARTS AND HAVE ME GO AWAY. THIS IS NOT HOW AN AUTOMAKER SHOULD BE HANDLING A SAFETY ISSUE OF THIS MAGNITUDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040100October 26, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. WHILE AT A COMPLETE STOP, THE RPMS DROPPED AND THE VEHICLE ABRUPTLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE DRIVER WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CHRYSLER JEEP DODGE RAM 24 LOCATED AT 97 MANLEY ST. BROCKTON, MA 02301 FOR DIAGNOSTIC TESTING, BUT THERE WERE NO FAILURE CODES. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035955October 23, 2017
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE IS UNABLE TO START AFTER HIGHWAY DRIVING OR THE ENGINE IS AT A CERTAIN TEMPERATURE. CAR CAN NOT BE TURNED OFF AND BACK ON AGAIN AFTER ENGINE REACHES CERTAIN TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032657October 10, 2017
UNKNOWN OR OTHER
WHEN ATTEMPTING TO START THE (PARKED) CAR, WHEN THE KEY IS TURNED EVERYTHING TURNS ON (RADIO, DASHBOARD LIGHTS, SEATS ECT) LIKE IT NORMALLY WOULD START BUT THE ENGINE DOESN'T TURN OVER OR CRANK AT ALL... WHEN ALL THE OTHER LIGHTS GO OFF THE ENGINE AND OIL LIGHT REMAIN ON. NO CLICKING SOUND WHATSOEVER, BUT I BELIEVE YOU CAN HEAR THE FUEL PUMP KICK IN. WHEN THE KEY IS TURNED TO THE OFF POSITION AFTER IT WON'T START, THE ACCESSORIES WILL OCCASIONALLY STAY ON (SUCH AS THE THE SEAT WHEN IT HAS THE EASY ENTRY OPTION SELECTED WILL STAY IN THE DRIVING POSITION). NOTHING SEEMS TO MAKE IT START. JUMPING THE BATTERY DOES NOTHING. PUTTING IT IN NEUTRAL TO START DOESN'T DO ANYTHING. IT'S USUALLY JUST A MATTER OF TIME BEFORE IT DECIDES TO START AGAIN... SOMETIMES HOURS, SOMETIMES DAYS. WHEN TAKEN TO THE DEALERSHIP THEY CAN NEVER DIAGNOSE THE ISSUE BECAUSE THEY ARE UNABLE TO DUPLICATE THE ISSUE. FOR WHATEVER REASON, POSSIBLY JUST A COINCIDENCE, REPLACING THE BATTERY IN THE KEY FOB SEEMS TO DELAY THE ISSUE FROM HAPPENING AGAIN FOR A FEW MONTHS. ALTHOUGH THIS MAY NOT SEEM LIKE A STRAIGHT FORWARD SAFETY ISSUE, THE PROBLEM HAS LEFT ME STRANDED AT A GAS STATION IN THE MIDDLE OF WINTER WHILE BEING 8-1/2 MONTHS PREGNANT AND MOST RECENTLY LEFT ME STRANDED WITH MY 8 MONTH OLD BABY. I SHOULD ALSO NOTE THAT THIS PROBLEM NEVER OCCURRED UNTIL SOME TIME AFTER THE LAST RECALL WAS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032775October 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS PLACED IN THE NEUTRAL POSITION IN MOST CASES TO KEEP THE VEHICLE FROM LOSING POWER COMPLETELY. ON OTHER OCCASIONS, THE CONTACT PULLED TO THE RIGHT SIDE OF THE ROAD AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO SHERMAN DODGE CHRYSLER JEEP RAM IN SKOKIE, ILLINOIS WHERE THE FOLLOWING SERIES OF REPAIRS WERE PERFORMED ON THE VEHICLE: THE OXYGEN SENSOR WAS REPLACED ALONG WITH THE SPARK PLUGS, THE FAN CLUTCH, COIL #6, A DRIVE CONTROL MODULE, THROTTLE CONTROL MODULE, FUEL INJECTION SERVICE, DECARBONIZATION SERVICE TO COMBUSTION CHAMBER, AND UPPER INTAKE TO THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022171September 7, 2017
AIR BAGS
WHILE DRIVING 40 MPH ON A 2 LANE ROAD THE PASSENGER SIDEWALL AIRBAG DEPLOYED SECONDS AFTER THE AIRBAG WARNING LIGHT CAME ON. THERE WAS NO IMPACT. CAR WAS DRIVEN ABOUT 2 MILES TO THE JEEP DEALER WHERE IT WAS PURCHASED. THEY SUGGESTED I CALL CHRYSLER. CHRYSLER SENT AN ENGINEER TO INVESTIGATE. CHRYSLER SENT ME A LETTER STATING THAT THERE WAS NOTHING THAT WOULD LEAVE THEM TO BELIEVE IT WAS THE MANUFACTURER'S RESPONSIBILITY. I AM TRYING TO FIND OUT WHY IT DEPLOYED. CHRYSLER WILL NOT PROVIDE ME WITH THIS INFORMATION. IF THEY CAN MAKE A DETERMINATION THAT IT WAS NOT A MANUFACTURER DEFECT, THEN THEY SHOULD KNOW WHAT CAUSED IT IN ORDER TO MAKE THAT DETERMINATION. I SPOKE TO AN AUTO BODY SHOP AS SUGGESTED BY THE DEALER TO GET A ROUGH ESTIMATE OF THE REPAIR COST BUT THEY SAID THEY WERE NOT INTERESTED IN REPAIRING IT WITHOUT KNOWING WHAT CAUSED IT DO TO LIABILITY ISSUES, WHICH I UNDERSTAND. I DO NOT KNOW WHAT CAUSED THE DEPLOYMENT BUT CHRYSLER MUST KNOW OR ELSE THEY COULDN'T DETERMINE IT WAS NOT A MANUFACTURE PROBLEM.....UPDATED 11/21/17 *BF *TT
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11020439August 29, 2017
AIR BAGS, ELECTRICAL SYSTEM
RIDING DOWN RODE. SPEEDOMETER AND LIGHTS FAILED. TOOK TO DEALERSHIP WHILE THE VEHICLE WAS AT THE SHOP THE WALKED AWAY TO FILE PAPERWORK AND AIRBAGS DEPLOYED ON THE VEHICLE. IT WAS THE RIGHT SIDE AIR CURTAIN. THE ENTIRE LENGTH OF THE UNIT. ACCORDING TO THE DEALERSHIP THE CAR WAS SITTING MOTIONLESS ON THE GARAGE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee