Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10503458March 18, 2013
SERVICE BRAKES
SUBSTANDARD TEVES CALIPERS ON THE FRONT BRAKES CAUSE BRAKE PEDAL VIBRATION WITHIN 5000 MILES. RESOLUTION IS TO REPLACE THE TEVES CALIPER WITH AN AKEBONO CALIPER. THIS WAS COVERED IN A TSB, BUT SHOULD HAVE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503462March 18, 2013
ENGINE
COMPLETE ENGINE FAILURE CAUSED THE VEHICLE TO SUDDENLY LOOSE ALL POWER. UPON FURTHER INVESTIGATION, THE PISTON SKIRT HAD CRACKED AND EVENTUALLY BROKE AWAY CAUSING A COMPLETE FAILURE OF THE ENGINE. RESOLUTION WAS TO REPLACE THE ENGINE. THIS IS A FAIRLY COMMON PROBLEM WITH THE JEEP 4.0 ENGINE AFTER THE PISTON WAS REDESIGNED AROUND 2000-2001. JEEP SHOULD HAVE RECALLED THE VEHICLES AND REPLACED THE PISTONS BEFORE THEY STARTED CRACKING AND CAUSING ENGINE FAILURES. *TR UPDATED 05/29/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496786February 7, 2013
VISIBILITY/WIPER, SUSPENSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1-I BOUGHT THE JEEP 4/2008. A COUPLE OF MONTHS AFTER, A WINDOW STOPPED WORKING. I GOT THE REGULATOR FIXED. SOON AFTER THAT, ANOTHER WINDOW STOPPED. I GOT THAT ONE FIXED. EVERY TIME I GET ONE FIXED ANOTHER BREAKS. NOW I HAVE 2 WINDOWS NOT WORKING. 2-WHENEVER I TURN A CORNER, IT SOUNDS LIKE THE WHEELS ARE SCRAPING AGAINST SOMETHING. 3-SOON AFTER I BOUGHT THE JEEP, WHENEVER IT GETS WET AND I TURN CORNERS, THERE IS A SOUND COMING THE FRONT LIKE ITS THE AXLE OR SOMETHING. I HAVE TAKEN IT TO SEVERAL PEOPLE/DEALERS AND NO ONE CAN FIND OUT WHY. THEY TEST DRIVE IT AND HEAR IT, LOOK UNDERNEATH AND STILL CANT FIND OUT WHY OR WHERE THE SOUND IS COMING FROM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496645February 6, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
PASSENGER SIDE WARM AIR FLOW FROM HEATER STOPPED. ONLY COLD AIR BLOWS OUT. DRIVER SIDE IS OPERATING FINE. EVIDENTLY THE AIR BLEND DOOR HAS FAILED. THIS APPEARS TO BE A CHRONIC PROBLEM WITH THIS JEEP VINTAGE. I DO NOT UNDERSTAND WHY A RECALL HAS NEVER BEEN ISSUED FOR THIS COMMON DESIGN FAILURE. THE FIX IS VERY EXPENSIVE AND INVOLVES REMOVING THE WHOLE DASH. HOWEVER, MOPAR EVEN MAKES A REPAIR KIT FOR THIS ISSUE KIT #K6855685AB, THAT DOES NOT INVOLVE REMOVING THE DASH. JEEP SHOULD BE FORCED TO RECALL THESE VEHICLES AND CORRECT THEIR DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495134January 29, 2013
STRUCTURE:BODY, ENGINE, POWER TRAIN
I WAS DRIVING IN THE RAIN GOING THE SPEED LIMIT. MY JEEP HIT A POOL OF WATER ON THE SURFACE OF THE HIGHWAY AND STARTED TO SKID AND HYDROPLOANE. THE NEXT THING I KNEW IT WAS FLIPPING OVER AND LANDED ON THE SHOULDER OF THE HIGHWAY. I WAS LUCKY TO BE WEARING MY SEAT BELT. I WAS SUSPENDED UPSIDE DOWN BY MY SEATBELT. I WAS ABLE TO UNBUCKLE IT AND CRAWL OUT THE DRIVERS SIDE WINDOW WHICH WAS COMPLETELY BLOWN OUT. SECONDS AFTER I GOT OUT OF THE CAR IT BURST INTO FLAMES AND THE ENTIRE VEHICLE WAS ENGULFED AND BURNED COMPLETELY INSIDE AND OUT. THERE WAS NOTHING LEFT OF IT BUT BURNT FRAME. AS SOON AS THE CAR CAME TO A STOP UPSIDE DOWN, I SMELLED GAS AND JUST A MINUTE OR TWO LATER THE CAR WAS TOTALLY BURNED UP. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10487313December 4, 2012
SEATS, ELECTRICAL SYSTEM
WHILE ATTEMPTING TO REPAIR BOTH DRIVER'S AND PASSENGER'S SEAT WARMER SYSTEM THAT WAS NO LONGER WORKING, I DISCOVERED THAT THE FACTORY INSTALLED HEATED SEATS HAD APPARENTLY SHORTED OUT AND CAUSED THE FOAM CUSHION IN EACH OF THE SEATS TO CATCH FIRE. THE WIRING HAD BURNED A HOLE APPROXIMATELY 4 INCHES LONG AND 1-2 INCHES DEEP. FORTUNATELY, THE FIRE DID NOT SPREAD FAR WITHIN THE SEAT. UPON DOING AN ONLINE SEARCH, IT APPEARS THAT THIS IS A VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10487154December 3, 2012
VISIBILITY/WIPER
DUE TO THE BLEND DOOR BREAKAGE/FAILURE, VISABILITY IS AFFECTED BECAUSE THIS CAUSES THE DEFOGGER/DEFROSTER SYSTEM TO NOT WORK PROPERLY. THIS CREATES POOR VISABILITY AND A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485101November 19, 2012
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE PARKED, THE CONTACT ACTIVATED THE FRONT DRIVER'S SIDE HEATED SEAT MECHANISM BUT THE HEATING ELEMENT FAILED TO FUNCTION. THERE WAS A RECALL ASSOCIATED WITH THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) HOWEVER, THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT ON 9/3/03, THE DEALER REPLACED THE FRONT DRIVER'S SEAT HEATING ELEMENT. THE MANUFACTURER WAS NOTIFIED OF THE RECENT PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 1/2/13 *CN THE CONSUMER STATED ON FEB 4, 2010 AT MILEAGE OF 64,692 THE HEATING ELEMENT IN THE FRONT LEFT SEAT WAS NOT OPERATING AGAIN. UPDATED 1/15/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481135October 19, 2012
SEATS
THE DRIVER'S SIDE SEAT BRACKET BROKE ON THE RIGHT SIDE WHILE DRIVING WITH NO APPARENT REASON. THE SEAT ON THE RIGHT SIDE NOW SLUMPS DOWN TO THE RIGHT WITH A TERRIBLE ANGLE. DRIVING THE JEEP NOW MEANS ONE HAS TO SIT @ VERY UNCOMFORTABLE MANNER AND CONSTANTLY BE ON GUARD TO NOT MOVE OR THE SEAT WILL ROCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478058October 1, 2012
ENGINE
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE STOPPED AT A STOP LIGHT, THE CONTACT NOTICED A LARGE AMOUNT OF WHITE SMOKE EMITTING FROM THE TAIL PIPE. THE TEMPERATURE GAUGE READING INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHO STATED THAT THE HYDRAULIC FAN MODULE WOULD HAVE TO BE REPLACED. ADDITIONALLY, THE HEAT WOULD NOT ACTIVATE. THE TECHNICIAN STATED THAT THE BLEND DOOR WOULD HAVE TO BE REPLACED. THE BLEND DOOR WAS REPLACED BUT FAILED A SECOND TIME. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. UPDATED 11/13/12 *CN UPDATED 11/28/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471728August 21, 2012
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING THE COOLING FAN FAILED. THE FAN EXPLODED AND BLEW OUT TWO HOLES THROUGH THE RADIATOR AND SHROUD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE FAILURE MILEAGE WAS 70,000. UPDATED 10/12/12 *CN UPDATED 10/17/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467970July 27, 2012
SEATS
DRIVER'S SEAT WAS WOBBLING. MY HUSBAND TOOK IT OUT AND FOUND ONE METAL FITTING THAT BOLTS SEAT TO FRAME TOTALLY BROKE AND ANOTHER ONE CRACKED. THIS IS OUR SON'S VEHICLE AND WE ARE CONCERNED ABOUT HIS SAFETY IN THIS VEHICLE. IN MUCH RESEARCH, THERE ARE MANY, MANY MORE WITH THE SAME PROBLEM. WE LIVE IN A CITY WHERE REAR END COLLISIONS ARE NOT UNCOMMON. THIS IS A SEVERE SAFETY PROBLEM. DOES SOMEONE HAVE TO DIE BEFORE A RECALL OF THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464566July 7, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE BRAKE LIGHTS, TURN SIGNAL LIGHTS, RUNNINNG LIGHTS KEEP BLOWING. AT THE SAME TIME USUALLY THE INSTRUMENT GUAGES ALSO STOP WORKING. THIS IS THE 5TH TIME WE HAVE HAD TO TAKE TO BE FIXED. THIS IS DANGEROUS FOR US AND OTHER VEHICLES AND IS GOING TO CAUSE AN ACCIDENT. THEY COULD BE WORKING FINE AND GO OUT BETWEEN 1 PLACE AND ANOTHER. WE HAVE BEEN PULLED OVER BY POLICE, HAD PEOPLE IN OTHER VEHICLES YELL AT US AND ALMOST BEEN HIT WHILE TURNING LEFT DUE TO LACK OF WORKING SIGNALS AND BRAKE LIGHTS. THIS RE-OCURRING PROBLEM NEEDS TO BE ADDRESSED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463606June 29, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD WOBBLE VIOLENTLY WHEN DRIVING AT LEAST 60 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE TRACK BAR WAS REPLACED. THE FAILURE RECURRED LATER WHILE THE CONTACT WAS DRIVING 50 MPH. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE FAILURE FURTHER REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462786June 22, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY TIME HE REFUELED, FUEL WOULD SPEW BACK OUT FROM THE TOP OF THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,000 AND THE CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459883May 29, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 30 MPH WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO SLOW THE VEHICLE DOWN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND THE MECHANIC WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459389May 23, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS A VERY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER SIDE FRONT AXLE BROKE DUE TO CORROSION. AS A RESULT, THE FRONT AXLE AND THE TIE ROD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452193March 19, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DUAL SIDE HEATING AND AIR IS NOT WORKING PROPERLY ON MY 2001 JEEP GRAND CHEROKEE. PASSENGER SIDE IS ICE COLD CONSTANTLY, WHILE MY DRIVER'S SIDE IS WORKING PROPERLY FOR NOW, BUT FOR HOW MUCH LONGER? AFTER A LOT OF READING OF OTHER ARTICLES, THERE SHOULD MOST ABSOLUTELY BE A RECALL, ESPECIALLY IF I HAVE TO PAY THAT KIND OF MONEY TO GET IT FIXED, THEN I SHOULD BE REIMBURSED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451507March 13, 2012
STEERING
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING COLUMN SEIZED WITHOUT WARNING. THE CONTACT EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL AND EXCESSIVE FORCE WAS APPLIED IN ORDER TO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V007000 (STEERING: GEAR BOX (OTHER THAN RACK AND PINION). THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE STEERING MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444543January 19, 2012
SEATS
THE DRIVER SEAT METAL BASE HAS BROKEN IN 2 PARTS ON BOTH SIDES. THE DRIVERS SEAT IS LOOSE AND I CANT FIND ANY REPLACEMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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