Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10014465April 16, 2003
SERVICE BRAKES, HYDRAULIC
WE HAVE A 2000 JEEP GRAND CHEROKEE. THE BRAKES ARE PULSATING WHEN USED TO SLOW AT HIGHWAY SPEEDS. THIS ISSUE IS WELL KNOW & RECOGNIZED BY THE MANUFACTURER AS A DESIGN PROBLEM. THIS IS CREATING HAZARDOUS DRIVING BY MY WIFE & OTHERS WITH THIS VEHICLE. THERE SHOULD BE A SAFETY RECALL BY THE MANUFACTURER. THE ONLY WAY TO AVOID PROBLEMS IS TO REPLACE THE BRAKE COMPONENTS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014427April 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARPED AT LESS THAN 12,000 MILES. LOCAL DEALER TURNED ROTORS AT A LITTLE OVER 12,000 MILES. THE SEVERE VIBRATION STARTED AGAIN AT APPROXIMATELY 24,000 MILES . AT 38000 MILES I HAD FRONT BRAKE ROTORS AND PADS REPLACED BY LOCAL INDEPENDENT GARAGE. AT HIGHWAY SPEEDS THIS IS A BAD PROBLEM YOU CAN BARLEY HOLD STEERING WHEEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014378April 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2000 JEEP GRAND CHEROKEE THAT REQUIRES NEW ROTORS EVERY 18,000 MILES OR LESS. WHEN THE ROTORS START DETERIORATING THE WHOLE CAR SHAKES, SHIMMIES AND IS DIFFICULT TO CONTROL WHEN THE BRAKES ARE APPLIED. THIS IS DANGEROUS AND SEEMS AN UNNECESSARY EXPENSE FOR THE PRICE OF THE VEHICLE. ALL JEEP DEALERS WILL TELL YOU THEIR ROTORS ARE BAD, BUT I DON'T SEE ANY CONSUMER HELP OR IMPROVEMENT PROVIDED BY THE DEALERS. THEY AND CHRYSLER CORP. REFUSE TO PAY FOR THIS RECURRENT PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015439April 8, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE' ABS MADE A LOUD GRINDING SOUND, THE BRAKE PEDAL ALSO BECAME HARD WHEN THE BRAKES WERE APPLIED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015361April 7, 2003
SEAT BELTS:FRONT
THE PASSENGER SIDE SEAT BELT DID NOT UNLATCH. THE DEALER WAS NOTIFIED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015035April 2, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE WERE APPLIED, THE VEHICLE VIBRATED EXCESSIVELY. THE MANUFACTURER ADVISED CONSUMER A KIT WAS AVAILABLE TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013761April 1, 2003
SERVICE BRAKES, HYDRAULIC
THE BRAKES ON MY GRAND CHEROKEE CONTINUE TO PULSATE AFTER BEING REPLACED AND RESURFACED FOUR TIMES IN LESS THAN TWO YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011624March 31, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE STALLED, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THE ENGINE HAD BLOWN. THE CONSUMER RECEIVED A RECALL RELATED TO THIS PROBLEM AND REQUESTED THAT CHRYSLER PROVIDE ASSISTANCE FOR THE COST OF REPAIRS. PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014780March 31, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT ROTORS WERE WARPED, WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011065March 26, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN A 2000 JEEP GRAND CHEROKEE LAREDO. AT ~20000 MILES, WHEN APPLYING THE BRAKES AT SPEEDS > 40 MPH, THE STEERING WHEEL VIOLENTLY SHAKES AND SHUDDERS. CAR HAS OCCASIONALLY DRIFTED LEFT, ALMOST CAUSING ACCIDENTS DUE TO PROBLEM. CHRYSLER RELEASED AN INTERNAL BULLETIN ON THIS - NO 05-003-02 REV B ISSUED ON DEC 16,2002. WELL WITHIN THE 3 YR, 36,000 MILE WARRANTY, THE SERVICE DEPARTMENT I USED REFUSED TO HONOR ANY OF THE WARRANTY PROVISIONS. UPON FURTHER RESEARCH, I FOUND THAT THIS IS A KNOWN DEFECT, YET, NEITHER NHTSA HAS INITIATED AN INVESTIGATION INTO IT AND CHRYSLER HAS NOT SENT NOTICES OUT TO CUSTOMERS. THE PROBLEM IS QUITE CLEAR - THE CALIPERS ARE EATING INTO THE ROTOR AND CAUSING EXCESSIVE WEAR AND TEAR (CONVENIENTLY CALLED "WARPING" BY CHRYSLER). I SUPPOSE IT WILL TAKE A "DEATH OR TWO" BEFORE SOMETHING HAPPENS ON EITHER END.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011324March 19, 2003
AIR BAGS:FRONTAL
WHILE ATTEMPTING TO MAKE A SLOW RIGHT TURN FRONT AIR BAG SUUDENLY DEPLOYED THROWING DRIVE BACK INTO THE SEAT, AND CAUSING HIM TO REMOVE FOOT FROM BRAKE PEDAL, JAMMING ACCELERATOR TO THE FLOOR. VEHICLE LOST CONTROL AND SLAMMED INTO THE BLOCK BUILDING. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10010742March 19, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2000 JEEP GRAND CHEROKEE VIN [XXX] AT APPROXIMATELY. 15,000 MILES: FRONT BRAKE ROTORS WARPED RESULTING IN A SEVERE SHIMMY/JERKING OF THE FRONT TIRES WHICH RESULTED IN PULLING THE CAR OFF THE ROAD. DEALER SAID TOUGH LUCK, EXPENSE INCLUDED ROTOR REPAIR AND DAMAGED FRONT TIRES. NOW AT 40,000 MILES PROBLEM APPEARS TO BE RETURNING. BASED ON PREVIOUS RECALLS, TALKING TO DEALERS, BRAKE REPAIR SHOPS AND READING MANY SIMILAR COMPLAINTS ON THE INTERNET AS WELL AS OUR LOCAL SCHOOL VAN TRAVELING WITH STUDENTS HAVING A WRECK BECAUSE OF ROTOR FAILURE, IT IS MORE THAN OBVIOUS THAT THERE IS A KNOWN SERIOUS PROBLEM WITH INFERIOR/UNSAFE BRAKE ROTORS. LIKE MOST AMERICANS, I HAVE BEEN EXPOSED TO STORIES OF HOW THE AUTO MANUFACTURES ARE KNOWINGLY WILLING TO TRADE A FEW HUNDRED LIVES TO AVOID THE EXPENSE OF RECALLS AND BUILDING CARS WITH SAFE COMPONENTS. IT DOESN'T TAKE A REAL BRIGHT PERSON TO KNOW THAT WHEN THE STEERING AND BRAKING SYSTEM ON A CAR FAILS WHILE TRAVELING AT NORMAL SPEEDS AND IN MY CASE ON TREACHEROUS MOUNTAIN ROADS THAT SERIOUS ACCIDENTS MAY AND WILL RESULT. MY GOAL IS TO HAVE THIS PROBLEM ADDRESSED BY DAIMLER CHRYSLER AND INDUSTRY-WIDE BEFORE, NOT AFTER, THE BODY COUNTS START ADDING UP. I HAVE BEEN IN CONTACT WITH DAIMLER CHRYSLER AND WAS BASICALLY TOLD WHERE TO STICK MY CONCERNS AND COMPLAINT. ANY ASSISTANCE WILL BE APPRECIATED BY ME AND I SUSPECT BY OTHER POTENTIAL VICTIMS. SINCERELY, [XXX] . *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010744March 19, 2003
EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD PROBLEMS WITH THE ROTORS ON MY 2000 JEEP GRAND CHEROKEE. AT 20,000 MILES THEY WARPED AND THE SERVICE DEPARTMENT RESURFACED THEM. AT 30,000 MILES, I HAD TO HAVE THEM REPLACED. AT 47,000 MILES, AGAIN RESURFACED AND AT AROUND 60,000 MILES, AGAIN I HAD TO REPLACE THEM. THIS IS NOT NEW TO ME. THIS IS MY FOURTH JEEP , AND HAVE HAD SIMILAR RESULTS ON ALL OF THE JEEPS THAT I HAVE OWNED. THIS IS NOT JUST MY EXPERIENCE, I KNOW OF MANY PEOPLE, WHOM I WORK WITH AND FRIENDS, THAT HAVE THE SAME PROBLEMS THAT I HAVE HAD. I BELIEVE THIS IS CAUSE BY A FEW DIFFERENT REASONS FOR THIS AND UNFORTUNATELY, IT ALL COMES BACK TO COST FOR THE CAR MANUFACTURES. THEY ARE MAKING THEIR ROTORS THINNER, AND OF POORER QUALITY MATERIALS. THIS MEANS THAT THEY CAN NOT GET RID OF HEAT PROPERLY AND THEREFORE FOR WARP. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564547March 14, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
ON TWO OCCASIONS THE VEHICLE HAD PLACED ITSELF IN NEUTRAL WHILE DRIVING AND EXPERIENCED SUDDEN ACCELERATION. ALSO THE SERVICE DEALER ADDED A CO-PILOT TO THE VEHICLE. IMMEDIATELY AFTER THE CO-PILOT WAS INSTALLED, THE CONSUMER PARKED THE VEHICLE ON A FLAT SURFACE WITH THE EMERGENCY BRAKE UP, WHILE STILL RUNNING, AND THE VEHICLE STARTED TO ROLL BACKWARDS. SCC 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010076March 6, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS HAD BEEN SERVICED FOUR TIMES FOR VIBRATION IN THE STEERING WHEEL WHEN COMING TO A STOP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009934March 5, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER HAD TO USE EXCESSIVE FORCE WHEN PUTTING THE GEAR SHIFTER INTO PARK, THERE WAS AN OWNERS NOTIFICATION REFERENCE #11022208 FOR THE PROBLEM. *JB THE CONSUMER WAS UNABLE TO REMOVE THE KEY. SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008448March 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
2000 JEEP GRAND CHEROKEE - DEFECTIVE, LEAKING TIMING CHAIN COVER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008366March 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FRONT BRAKE ROTORS/PADS FAILED AND REPLACED AT 24,000 MILES; ORIGINAL SET REPLACED AT 17,000 MILES. CLEARLY PRODUCT/SYSTEM DEFECT EXISTS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009668March 3, 2003
SERVICE BRAKES, HYDRAULIC
THE ROTORS AND BRAKE PADS WERE REPLACED, DUE TO EXCESSIVE VIBRATION IN THE STEERING.*JB *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008309March 1, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKES ARE APPLIED, THE VEHICLE AND STEERING WHEEL VIBRATED. VIBRATIONS INCREASED WHEN ATTEMPTING TO STOP QUICKLY OR FROM HIGHER SPEEDS. STEERING WHEEL SHAKES SO HARD NOW THAT IT IS DIFFICULT TO CONTROL CAR. FIRST STARTED TO NOTICE PROBLEM JUST OVER 12,000 MILES WHEN WARRANTY HAD EXPIRED. JUDGING FROM OTHER COMPLAINTS AS WELL AS TSB BULLETINS, THIS IS A COMMON PROBLEM WITH JEEPS. WHY ISN'T THERE A RECALL, OR WHY DOESN'T CHRYSLER REPLACE ROTORS FOR FREE AS THIS SEEMS TO BE A DESIGN FLAW? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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