Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10022513June 4, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING, SUSPENSION
POWER STEERING PUMP BROKE ON VEHICLE. *MR WHILE DRIVING THE CONSUMER COMPLETELY LOST THE POWER STEERING ON THE HIGHWAY. THE POWER STEERING HAD A KINK IN THE COLUMN AND COULD BE HEARD WHEN MAKING A TURN. THE POWER STEERING HOSE WAS REPLACED ALONG WITH THE STEERING PUMP. THE CONSUMER WAS INFORMED THAT THE FRONT LEFT TIRE WAS BALD DUE TO IMPROPER ALIGNMENT. THERE WAS A WHISTLING SOUND UNDER THE HOOD WHEN THE VEHICLE WAS IDLED. THE WATER PUMP AND THE CLUTCH WAS REPLACED DUE TO BAD BEARING. *SCC ALSO THE ROTORS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021008June 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STEERING WHEEL SHAKES WHEN BRAKING FROM 50-60 MPH SPEED. ROTORS ARE WARPED FOR THE SECOND TIME IN 2 YEARS. ADVISED TO REPLACE FRONT BRAKES AND REPAIR ROTORS. ADVISED BY TECHNICIAN AT JEEP DEALERSHIP THAT NUMEROUS PROBLEMS WITH THIS EXACT ISSUE FROM 1999 TO 2002 JEEPS. DEFINITE SAFETY ISSUE AS STEERING WHEEL WILL BEGIN TO SHAKE UNCONTROLLABLY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020996June 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 JEEP GRAND CHEROKEE LIMITED 4.7L 4X4. INTERMITTENT DELAYED ENGAGEMENT OF GEARS WHEN ACCELERATING. MAKES ROARING NOISE AS ENGINE INCREASES RPM WITHOUT GENERATING TORQUE. HAPPENS MOST BETWEEN 20 AND 50 MPH. ALSO, QUADRA-TRAK II 4 WD NO LONGER PROVIDES NOTICEABLE POWER TO THE FRONT WHEELS. REAR WHEELS KEEP SPINNING. DEALERS SAY EVERYTHING (PUMPS, FLUIDS, ETC.) CHECKS OUT, BUT FORMERLY OUTSTANDING 4WD PERFORMANCE IS EMBARRASSING AT BEST. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021933May 30, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN ROLLING UP THE POWER REAR WINDOWS THERE WILL BE A GAP ON THE SIDE CAUSING THE CHILD FINGER TO GET CAUGHT. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020644May 28, 2003
SERVICE BRAKES, AIR:DISC:CALIPER
I STARTED HAVING HAD BRAKE PROBLEMS WITH THE VECHICLE AFTER ABOUT 5000 MILES. THE DEALER CORRECTED THE PROBLEM BUT IT HAS RETURNED - ONLY MORE EXTREME. I WAS RECENTLY DRIVING AT HIGHWAY SPEEDS AND ATTEMPTED TO STOP AND ALMOST LOST CONTOL BECAUSE OF THE FRONT END SHIMMY DUE TO ROTOR WARPAGE. THE FRONT END SHIMMY IS NOT AS EXTREME AT LOWER SPEEDS. I CONTACTED THE DEALER AND WAS TOLD THAT THE WARRANTY HAS EXPIRED.I HAVE ONLY 20,000 MILES ON THE VECHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021608May 27, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED AND CAUSED EXTENDED STOPPING DISTANCE. *NLM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019293May 26, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT SPEED ABOVE 50 MILES PER HOUR SEVERE SHAKING OF STEERING WHEEL ALMOST LOSE CONTROL. BRAKE ROTORS WARPED AT APPROXIMATELY. 9000 MILES AND WERE TURNED BY LOCAL DEALER ROTORS WARPED AGAIN AT APPROXIMATELY. 20,000. I HAD ROTORS AND PADS REPLACED BY LOCAL MECHANIC. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018936May 19, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VERY HARD TO START. HAVE TO GIVE IT A LITTLE GAS TO START. RARELY STARTS ON FIRST TRY. DEALER IS REPLACING FUEL PUMP/FUEL TANK O-RING. FUEL TANK HAS TO BE DRAINED TO REPLACE O-RING. O-RING IS A $15 DOLLAR PART. TOTAL BILL TO REPLACE IS $188.90 INCLUDING TAX AND LABOR...OUCH!! OBVIOUSLY FUEL SYSTEM IS SUCKING AIR AS A RESULT OF FAULTY O-RING. VEHICLE ONLY HAS 38,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019450May 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE ROTORS FAILED WITHIN EIGHT MONTHS OF PURCHASE. THE DEALER REFUSED TO REPLACE THEM, BECAUSE THE PREMATURE FAILURE WAS DUE TO WEAR AND TEAR. MR *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018542May 12, 2003
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
2000 JEEP GRAND CHEROKEE STALLS AT STOP LIGHTS AND IN STOP AND GO TRAFFIC. ALSO ACCELERATES ON ITS OWN AT STOPS..VERY DANGEROUS. WHEN IT HAPPENS IT ALSO LUNGES FORWARD WHILE DRIVING, AND STEERING WILL LOCK UP. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018568May 12, 2003
SERVICE BRAKES, HYDRAULIC
FRONT BRAKES DEVELOP A TREMENDOUS SHUDDER WITHIN APPROX 7,500 TO 10,000 MILES OF ROTOR AND PAD CHANGE, ROTORS ARE ALWAYS WARPED BEYOND REPAIR IN WHAT HAS BEEN CHARACTERIZED AS ROTOR RUN OUT. EVEN WITH PROPER PIN LUBRICATION AND MAINTENANCE BRAKES BECOME SEVERELY DANGEROUS IN SHORT PERIOD OF TIME. MY JEEP HAS 85,000 MILES ON IT AND I HAVE CHANGED ROTORS AND PADS SEVEN TIMES!!! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016745April 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT APPROX. 30,000 MILES THE CAR BEGAN VIBRATING WHEN BRAKES WERE APPLIED; THE DEALER TURNED THE ROTORS. AT 58,500 MILES, THE CAR BEGAN SHAKING VIOLENTLY WHEN THE BRAKES WERE APPLIED; NOW THE DEALER WANTS APPROX. $541 TO REPAIR. I HAVE SPENT MORE ON THIS JEEP IN 2 YEARS THAN I HAVE SPENT ON MY 93 CHEROKEE IN 11 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016761April 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
VEHICLE HAS 43000 MILES. WHEN APPLYING THE BRAKES AT SPEEDS OVER 50MPH FRONT END SHAKES MAKING THE STEERING WHEEL SHAKE ALMOST UNCONTROLABLY. BROUGHT VEHICLE TO THE DEALER WHO STATED THAT THEY AND THE MANUFACTORER WERE WELL AWARE OF THE PROBLEM AND THERE WAS CURRENTLY NO RECALL. THEY STATED THAT THE FRONT CALIPERS WERE "CATCHING TOO LONG AND NOT RELEASING AT THE RIGHT TIME." DEALER STATED THAT THERE WAS NO SAFETY ISSUE BUT THAT THE CALIPERS WOULD NEED TO BE REPLACED AS WELL AS THE ROTARS. THEY WERE UNAWARE OF WHETER THE EXTENDED WARRANTY WOULD COVER THE CHARGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017744April 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE CONSUMER NOTICED SMOKE BEGAN EMITTING FROM UNDER THE HOOD. THE CONSUMER PULLED OVER AND VEHICLE WAS COMPLETELY ENGULFED IN FLAMES IN APPROXIMATELY 15 MINUTES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016726April 29, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD THE ROTORS RESURFACED TWICE, AND THE ROTORS AND CALIPERS REPLACED ONCE IN 19000 MILES. NO THAT THE WARRANTY HAS RUN OUT, THE DEALER IS VERY NASTY ABOUT CORRECTING THE PROBLEM. IF YOU ASK ME, ANY PROBLEMS WITH BRAKES, STEERING, OR FUEL LEAKS ARE BOUND TO END IN CASUALTIES, IF THEY HAVEN'T ALREADY. NOW WONDER AMERICAN CAR COMPANIES HAVE TO OFFER 0% APR, IT'S THE ONLY WAY YOU CAN SALE A LEMON. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016638April 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ALWAYS WARPING. HAD TO REPLACE WITH AFTER MARKET ONES. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017702April 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING, THE AUTOMATIC TRANSMISSION FAILED TO SHIFT PROPERLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015861April 23, 2003
STRUCTURE:BODY:DOOR, VISIBILITY:REAR WINDOW WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, STEERING: STEERING WHEEL/HANDLE BAR
THE REAR WINDSHIELD WIPERS WERE DEFECTIVE. THE ROTORS WERE REPLACED, THERE WAS A GAP IN THE BACK DOOR WHICH CAUSED THE DOOR LOCKS NOT TO WORK, THE DOOR HAD TO BE REPAINTED AND THE STEERING WHEEL COVER PEELED. MR *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016100April 17, 2003
SERVICE BRAKES, HYDRAULIC
THE VEHICLE SHOOK WHEN LIGHT TO MODERATE PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT CALIPERS AND ROTORS NEEDED TO BE REPLACED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014447April 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONTINUED FAILURE OF FRONT DISC BRAKES APPROX. EVERY 8 OR 9,000 MILES. THIS IS THE THIRD OR FOURTH TIME THE BRAKES HAVE BEEN LOOKED AT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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