Jeep Grand Cherokee Complaints (2012)
1,644 consumer complaints on file.
- #10897110August 19, 2016STEERING
MY STEERING WILL AT VARIOUS TIMES, SHAKE WILL DRIVING, SOMETIMES VIOLENTLY. THE SHAKING GETS WORSE IF I APPLY THE BRAKES. THIS IS AN OFF AND ON PROBLEM AND DOES NOT OCCUR EVERYDAY. IT MOSTLY OCCURS AT HIGHWAY SPEEDS (55 MPH+) I HAVE VIDEO OF THIS OCCURRING AVAILABLE FOR VIEWING.(MP4 FORMAT) I HAVE BEEN TO THE JEEP DEALER (THOMPSON CHRYSLER DODGE JEEP IN EDGEWOOD MARYLAND) 3 TIMES (HAVE SHOWN THEM THE VIDEO) IN THE LAST YEAR TRYING TO GET THIS CORRECTED, BUT THEY CAN'T FIGURE OUT WHAT'S WRONG. I'M AFRAID THAT THIS PROBLEM WILL ONE DAY CAUSE ME TO HAVE AN ACCIDENT WHERE I WILL NOT BE ABLE TO CONTROL THE STEERING WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10897161August 19, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ALTERNATOR FAILED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED OTHER PARTS TO ALSO FAIL. THE ALTERNATOR, ELECTRONIC CONTROL MODULE, AND BATTERY NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA IN ORDER TO HAVE THE VIN INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10896870August 18, 2016ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V279000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10896580August 17, 2016ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10896198August 16, 2016ELECTRICAL SYSTEM
CAR LOST COMPLETE POWER IN PARKING LOT. ALTERNATOR FAILED AND SHORTED AND DRAINED THE BATTERY. ALTERNATOR WAS STILL HOT AFTER SEVERAL HOURS AND A BURNT ODOR COULD BE DETECTED. LUCKILY IT DID NOT CATCH FIRE AS OTHERS HAVE WHEN THIS FAILURE OCCURRED. WHEN THE ALTERNATOR FAILED IT SHORTED THE BATTERY AND ALSO THE PCM. JEEP HAS A CURRENT RECALL OUT ON THE 160 AMP ALTERNATOR FOR THIS EXACT PROBLEM, BUT SINCE THIS IS THE 180 AMP THEY ARE WASHING THEIR HANDS OF THE SITUATION. PCM'S ARE ON A HUGE BACK ORDER AND TOOK SEVERAL DAYS AND A MULTIPLE PHONE CALLS TO FIND SOMEONE WILLING TO SELL ME ONE. AFTER THE FIRST ROUND OF REPAIRS BEFORE THE PCM WAS REPLACED THE CAR DIED WHILE BEING DRIVEN BY THE MECHANIC. HAVING A CAR THAT COULD RANDOMLY DIE WHILE BEING DRIVEN NEEDS TO BE TAKEN MORE SERIOUSLY BY JEEP/CHRYSLER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10896368August 16, 2016ELECTRICAL SYSTEM
TWO ISSUES SUDDEN ENGINE STALL START BUTTON FAILS TO START JEEP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10895909August 15, 2016INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART FOR THE RECALL WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10895923August 15, 2016ELECTRICAL SYSTEM
THE ALTERNATOR SUDDENLY FAILED ON MY 2012 JEEP GRAND CHEROKEE OVERLAND, JUST AS DESCRIBED IN RECALL NOTICE P60 / NHTSA 14V-634. BUT FCA CLAIMS THAT MY VIN IS NOT INCLUDED UNDER THE RECALL. I HAD BEEN DRIVING FOR TWO HOURS AT SPEEDS OF 45-65 MPH WHEN THE BATTERY ICON CAME ON IN THE DASH. THE PASSENGER LOOKED UP WHAT THIS MEANT AND IT SAID TO STOP DRIVING IMMEDIATELY, WITHIN A COUPLE OF MINUTES WE PULLED INTO A SERVICE STATION AND THERE WAS ALREADY SMOKE COMING OUT FROM UNDERNEAT THE HOOD. LIFTED THE HOOD AND IT WAS ORIGINATING FROM THE ALTERNATOR AND IT WAS SPARKING. COULDN'T TELL IF IT WAS ALREADY BURNING OR JUST SMOKING. CONTACTED JEEP AND THEY SAID TO HAVE IT TOWED TO THE NEAREST DEALER FOR EVALUATION. AS OF TODAY THEIR ADVICE IS TO SAVE PAPERWORK "IN CASE" THE RECALL IS EXPANDED.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10895063August 11, 2016ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) 15V115000 (ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10895184August 11, 2016ELECTRICAL SYSTEM
I WAS WALKING OUT TO MY CAR AFTER LEAVING A STORE. THE CAR HAD BEEN PARKED IN THE PARKING LOT FOR NO MORE THAN 20MIN. I GOT TO MY CAR AND BEFORE I STARTED THE VEHICLE I NOTICED SMOKE COMING FROM UNDER THE HOOD. I OPENED THE HOOD AND FOUND THAT THERE WAS SMOKE COMING FROM THE ALTERNATOR AS WELL AS THE DISTINCT SMELL ASSOCIATED WITH AN ELECTRICAL FIRE. I RUSHED BACK INTO THE STORE ASKING IF THEY HAD A HOSE OR A BUCKET. THEY HAD A PARTIALLY FILLED WATER JUG THAT THEY LET ME USE. I WENT BACK OUT TO THE CAR AND NOTICED THAT THE SMOKE WAS BEGINNING TO INTENSIFY. I ALSO NOTICED THAT SPARKS WERE BEGINNING TO FLY OUT OF THE AREA. I DOUSED THE AREA IN WATER TO QUELL ANY FIRE THAT MAY HAVE BEEN PRESENT (AT THIS POINT THERE WERE NO VISIBLE FLAMES BUT PLENTY OF SMOKE). I THEN QUICKLY ACCESSED THE BATTERY LOCATED IN THE VEHICLE UNDER THE FRONT PASSENGER SEAT AND, USING A MULTI-TOOL, WAS ABLE TO DISCONNECT THE BATTERY. THE SMOKE HAD ONCE AGAIN INTENSIFIED AND I USED THE REMAINING WATER LEFT IN THE JUG. HOWEVER, THE SMOKE CONTINUED. I QUICKLY WENT BACK INTO THE STORE AND FILLED THE WATER JUG WITH MORE WATER (I NEEDED TO BE QUICK SO I ONLY PARTIALLY FILLED THE JUG, ABOUT 1/8 OF TOTAL CAPACITY). WHEN I GOT BACK TO MY CAR THE SMOKE WAS STILL INCREASING BUT AT A LESSER RATE FROM WHEN THE BATTERY WAS CONNECTED. I DOUSED THE ALTERNATOR AND AREA AROUND IT WITH ALL OF THE WATER IN THE JUG. AT THIS POINT THE SMOKE HAD STOPPED BUT THE AREA WAS STILL VERY HOT. I REFILLED THE JUG AND DOUSED THE AREA AGAIN. AFTER THE LAST WATER JUG, THE AREA WAS WARM BUT YOU COULD TOUCH IT. AT THIS POINT I CALLED AAA TO SEND A TOW TRUCK. I CONTINUED TO MONITOR THE VEHICLE UNTIL THE TOW TRUCK ARRIVED. THE SMOKE WAS GONE AND THE AREA HAD CONTINUED TO COOL. PRIOR TO THE FIRE, THERE WERE NO WARNING LIGHTS NOR ANY INDICATION WHATSOEVER THAT THERE WAS A PROBLEM WITH THE CAR.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10895200August 11, 2016SERVICE BRAKES
ON 8-4-16 I WAS OPERATING MY 2012 JEEP GRAND CHEROKEE IN A PARING LOT DROPPING OFF SOME PEOPLE. AFTER PUTTING THE VEHICLE BACK INTO DRIVE AND MOVING FORWARD, I WAS UNABLE TO STOP THE VEHICLE. WHEN I STEPPED ON THE BRAKE PETAL, I COULD HEAR A SOUND OF "AIR" WHICH SEEMED TO BE ESCAPING FROM SOMEWHERE. FORTUNATELY THE PARKING LOT WAS EMPTY AND I COASTED TO A STOP. I HAD ZERO BRAKE FUNCTION! THERE WAS ABSOLUTELY NO WARNING THAT THIS ISSUE WAS ABOUT TO OCCUR, AND NO TYPE OF "SERVICE ENGINE OR BRAKE" LIGHT WENT ON. MY FAMILY AND I ARE VERY FORTUNATE THAT WE WERE NOT ON THE HIGHWAY AT HIGH SPEEDS WHEN THIS BRAKE SYSTEM FAILED FOR NO APPARENT REASON. NOTE THAT A YEAR OR SO AGO I HAD THIS VEHICLE SERVICED AT MY LOCAL JEEP DEALER FOR A GOVERNMENT RECALL ON THE BRAKE SYSTEM. IT IS MY UNDERSTANDING THAT IT WAS A HYDRAULIC BOOSTER UNDER NHTSA # 14V154000. I HAD MY VEHICLE TOWED INTO A DIFFERENT JEEP DEALER FOR THIS ISSUE. THEY REPAIRED IT UNDER THE "BOOSTER" RECALL. MY INVOICE MENTIONS THAT THEY TESTED AND REPLACED THE BRAKE BOOSTER DUE TO CORROSION. I AM EXTREMELY CONCERNED FOR THE SAFETY OF ANYONE DRIVING A 2012 JEEP GRAND CHEROKEE! THE PROBLEM WAS ALLEGEDLY FIXED ONCE, BUT HAD TO BE FIXED A SECOND TIME. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT MUST BE CORRECTED IMMEDIATELY ON ALL LIKE VEHICLES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10894133August 8, 2016ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10893636August 5, 2016POWER TRAIN
TO WHOM IT MAY CONCERN: I WOULD LIKE TO FORMALLY REPORT WHAT I CONSIDER A CRITICAL FLAW WITH MY 2012 9JEEP GRAND CHEROKEE EQUIPPED WITH THE PENTASTAR V6 ENGINE. I HAVE HAD MULTIPLE INSTANCES OF UNINTENDED ACCELERATION BY THE ENGINE IN THE PAST 45 DAYS. THE MOST RECENT EVENT RESULTED IN MY DAMAGING VEHICLE'S WHEEL AS WELL AS NEARLY HITTING A PARKED VEHICLE. I HAVE 85533 MILES ON MY CAR AND THIS FLAW HAS ONLY MANIFESTED ITSELF IN THE PAST 3 DAYS (85533MILES). I HAVE CONTACTED MY LOCAL DEALER CONCERNING THIS ISSUE, BUT HAVE BEEN TOLD THAT IN ORDER TO LOOK INTO THIS OBVIOUS SAFETY DEFECT, I AM REQUIRED TO PAY FOR THEIR DIAGNOSTIC TIME. I FEEL THAT THE MANUFACTURER OF A PRODUCT THAT HAS SUCH A BLATANT SAFETY RISK SHOULD BE APPRECIATIVE OF BEING INFORMED OF SUCH A DEFECT, AND CERTAINLY TAKE RESPONSIBILITY FOR IT. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10893463August 5, 2016ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10893543August 5, 2016ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10893050August 4, 2016INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 15V879000 (ELECTRICAL SYSTEM , INTERIOR LIGHTING) HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10893129August 4, 2016ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10892864August 3, 2016AIR BAGS, UNKNOWN OR OTHER
LEATHER ON DASH STARTED WRINKLING/BUBBLING THEN JUST PEELED BACK (LEATHER DASH HAS DELAMINATED). I AM BEING TOLD THE WRINKLES IN THE LEATHER DASH COULD CAUSE AN IRREGULAR PASSENGER AIRBAG DEPLOYMENT. DEALERSHIP RICK HENDRICK OF CHARLESTON AND HOOVER OF SUMMERVILLE ONLY CONCERNED WITH PROPER DEPLOYMENT OF PASSENGER AIRBAG. LEATHER DASH COMING LOOSE WITH SIGNIFICANT WRINKLES AND DISTORTION. WILL AFFECT PASSENGER AIRBAG DEPLOYMENT PER DESIGN INTENT DUE TO DEVIATION IN TEAR SEAM GEOMETRY. RESEARCH STATES THE DASH PROBLEM IS A RESULT OF A SUPPLIER NOT PERFORMING THE CORRECT APPLICATION OF ADHESIVE AND CURE PROCEDURES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10892984August 3, 2016POWER TRAIN
THERE IS A LEAK AT THE TRANSMISSION COOLER. LOOKING ON LINE, THIS APPEARS TO BE A COMMON PROBLEM. I NOTICES THE PROBLEM WHEN I TRIED TO ACCELERATE UP A HILL AND THE TRANSMISSION WOULD NOT SHIFT TO THE PROPER GEAR, AND THE CAR SLOWED AND I PULLED OFF TO THE SIDE OF THE ROAD TO NOT BLOCK TRAFFIC. THIS WAS DANGEROUS AND I WAS NOT HAPPY. I TURNED THE CAR OFF AND ON, AND IT SEEMED TO WORK FINE. THE DEALER SERVICE DEPARTMENT LOCATED THE PROBLEM TO BE THE TRANSMISSION OIL COOLER LEAK CAUSING LOW TRANSMISSION FLUID/OIL AND MAKING THE CAR NOT SHIFT PROPERLY. I WAS DRIVING/ACCELERATING UP HILL AT THE TIME. THE JEEP DEALER AT FOLSOM CALIFORNIA HAS THE CAR NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10891513July 29, 2016SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I CURRENTLY HAVE THE 2012 JEEP GRAND CHEROKEE AND OVER THE YEARS, MY VEHICLE HAS HAD A TOTAL OF (7) RECALLS. RECALLS: BRAKES, ELECTRICAL, ETC. THE MOST RECENT RECALL STATED THAT THE VEHICLE COULD STALL WITH THE RISK OF A CRASH! UPON RECEIVING MY NOTIFICATION LETTER, I MADE AN APPOINTMENT WITH THE ANTICIPATION THAT THE REPAIRS WOULD ONLY TAKE 1 ' 2 BUSINESS DAYS. UNFORTUNATELY, THE REPAIR TIME WAS APPROXIMATELY 1 WEEK THROUGH THE WEEKEND. I WOULD LIKE TO EXPRESS MY UN-SATISFACTION WITH THE SERVICE AT THE CHRYSLER GROUP LLC (CHRYSLER) AND AT THIS TIME WOULD LIKE TO ESCALATE MY CONCERN AS A COMPLAINT. I WOULD LIKE SOMEONE FROM THE CORPORATE OFFICE SUCH A MANAGER AND/OR DIRECTOR TO CONTACT ME AND EXPLAIN WHY MY ISSUE CAN'T BE RESOLVED. I WOULD ALSO LIKE TO REGISTER MY COMPLAINT WITH BBB. I HAVE ATTEMPTED TO CONTACT CHRYSLER GROUP LLC (CHRYSLER) ON MANY OCCASIONS TO RESOLVE MY ISSUE. I HAVE PURCHASED AND LEASED SEVERAL VEHICLES FROM CHRYSLER OVER THE YEARS, AND NOW I AM VERY DISAPPOINTED WITH THE RESPONSE I RECEIVED TO SETTLE MY CLAIM FOR RENTAL CAR REIMBURSEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0