Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#709576August 3, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VALVE BODY REPLACED 4 TIMES STILL NOT FIXED CAUSING FATIGUE IN U-JOINTS COULD CAUSE ROLLOVER FROM FRONT OF DRIVESHAFT TO HIT GROUND PROBLEM WELL KNOWN BY CHRISTLER AFFECTS SEVERAL MODELS INCLUDING 1999 THERE ONLY REMEDY IS TO REPLACE VALVE BODY OVER AND OVER AGAIN UNTILL THEY GET A GOOD ONE DEFECTIVE VALVE BODY CAN ALSO CAUSE OTHER PROBLEMS WITH TRANSFER CASE AND DIFFERENTIALS IN MY OPINION THEY ARE JUST TRYING TO GET THESE VEHICLES THROUGH WARRENTY INSTEAD OF FIXING FIXING THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843736July 29, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE DOES NOT REGISTER THE CORRECT LEVELS OF FUEL WHICH CAUSES THE VEHICLE TO RUN OUT OF GAS. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709004July 22, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN THE GEAR SHIFT IS PLACED IN PARK, THE TRUCK CONTINUES TO ROLL. I HAVE HAD THE TRUCK INTO THE DEALER SEVERAL TIMES WITHOUT FIXING THE PROBLEM. I CONTACTED CHRYSLER IN APRIL 1999 AND THEY SENT A MANUFACTURES REP. TO CENTER JEEP TO FIX THE PROBLEM. THEY ASSURED ME IT WAS CORRECTED. APPROXIMATELY 2 MONTHS LATER, THE TRUCK STARTED INTERMITTENTLY ROLLING IN PARK. I HAVE LEFT SEVERAL MESSAGES WITH MY CONTACT AT CHRYSLER ON HIS VOICE MAIL (JOHN BAUMGARTNER). NONE OF THE MESSAGES WERE RETURNED, AND THERE IS NOW ANOTHER NAME ON THE VOICE MAIL. RECENTLY, THE TRUCK ROLLED WHILE AT A CAR WASH, HITTING ANOTHER CAR. THIS IS A VERY SEVERE SAFETY PROBLEM,AND I NEED SOME ASSISTANCE IN GETTING CHRYSLER TO FIX THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842376July 14, 1999
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 50 MPH HAD A COLLISION, BUT THE AIR BAG DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#708016June 29, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER
I WAS OPERATING MY JEEP GRAND CHEROKEE ON THE HIGHWAY AT ABOUT 50 MPH WHEN THE VEHICLE STALLED OUT. THE GAS GUAGE METER SHOWED THAT THERE WAS 1/4 TANK OF GAS IN VEHICLE. THE GAS TANK WAS IN FACT EMPTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841038June 24, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ONGOING PROBLEM WITH BRAKE PULSATION AND DEFECTIVE ROTORS. ROTORS HAVE BEEN REPLACED TWICE. DEALER NOTIFIED, AND INFOMED CONSUMER THAT IT WAS NORMAL WEAR & TEAR . CAN NHTSA HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546348June 23, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE JUMPS OUT OF GEAR, HITTING A TREE, CAUSING DAMAGE TO THE REAR OF THE VEHICLE. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546367June 23, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED RESULTING IN AN ACCIDENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707834June 23, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840589June 21, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE FUEL LEVEL GAUGE INACCURATELY READS THE AMOUNT OF FUEL IN THE VEHICLE. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#840539June 18, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING ABOUT 30MPH FELT THE BRAKES CHATTERING. TOOK VEHICLE TO DEALER, AND WAS INFORMED THAT THE ROTORS WERE WARPED, BUT THE PADS WERE FINE. ROTORS WERE REPLACED BY THE MANUFACTURER & OWNER PAID FOR LABOR & PADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#831589June 12, 1999
AIR BAGS:FRONTAL
THE VEHICLE HIT A TREE HEAD-ON AT 40MPH AND THE AIRBAGS, BOTH DRIVER'S AND PASSENGER'S SIDE, DID NOT DEPLOY. CURRENTLY, VEHICLE IS IN BODYSHOP. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#707427June 10, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
HOWLING NOISE WHEN TRAVELING BETWEEN 50 TO 70 MPH. HAVE HAD VEHICLE INTO THE DEALERSHIP 9 TIMES FOR SAME PROBLEM. THE GRAND CHEROKEE IS A QUADRA-TRAC. THE DEALERSHIP AND THE CHRYSLER REP. (BOB HORNE) HAVE TOLD US THAT CHRYLSER IS AWARE OF THIS PROBLEM AND CANNOT REPAIR THE PROBLEM, THAT WE HAVE TO "LIVE WITH IT" OR PURCHASE A SELECT-TRAC OR 2-WHEEL DRIVE THE NEXT TIME. THAT WAS THEIR SOLUTION FOR FIXING OUR VEHICLE. IF CHRYSLER IS AWARE THAT THE PROBLEM EXISTS, WHY ARE THEY NOT LETTING THE CONSUMER KNOW AT THE TIME OF PURCHASE AND INVESTIGATING THE PROBLEM TO FIND A SOLUTION. WE DIDN'T PAY ALMOST 30,000.00 TO LISTEN TO A HOWLING NOISE IN THE REAR-END FOR 4 YEARS, AND TO BE TOLD TO TURN THE RADIO UP LOUDER.....PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#707071June 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706923May 27, 1999
UNKNOWN OR OTHER
MECHANIC CONTACTED JEEP DEALER AND WAS TOLD THAT ALTHOUGH 250,000 JEEPS HAD THIS PROBLEM, THIS PARTICULAR MODEL WAS NOT AFFECTED. NO SAFETY DEFEC TMENTIONED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545732May 25, 1999
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
REAR AXLE ASSEMBLY FAILED. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706721May 21, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
LOUD WHINE APPEARING TO ORIGINATE FROM REAR DIFFERENTIAL. DEALER REMOVED DIFFERENTIAL AND OBSERVED OBVIOUS WEAR TO GEARS. REPLACED WITH NEW DIFFERENTIAL. WHINE IS LOUDER AND HIGHER PITCHED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#838258May 20, 1999
VEHICLE SPEED CONTROL
CRUISE CONTROL ON & OFF SWITCH MALFUNCTIONED WHEN IN USE. HAS HAPPENED SEVERAL TIMES. HAD TAKEN VEHICLE TO DEALER TO CHECK & WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS BUILT THAT WAY & THERE WAS NOTHING WRONG WITH THE CRUISE CONTROL. WENT TO ANOTHER DEALERSHIP & WAS INFORMED OF THE SAMETHING. ALL THE JEEPS WERE BUILT LIKE THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#706550May 16, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FRONT ROTORS WARPED UNDER NORMAL DRIVING CONDITIONS AT 10000 MILES, CAUSING NEAR UNCONTROLABLE BRAKING CONDITIONS, EXTREME VIBRATION IN STEERING WHEEL, BRAKE PEDAL AND DASHBOARD. DEALER'S SERVICE MANAGER STATED OTHER JEEP OWNERS WERE HAVING THE SAME PROBLEM AT 10000-15000 MILES, REOCCURRING AT EACH ADDITIONAL 10000-15000 MILES. ROTORS APPEAR TO BE OF INFERIOR DESIGN. I WANT CHRYSLER TO REDESIGN, MANUFACTURE, AND INSTALL ADEQUATE ROTORS ON MY VEHICLE AT FACTORY EXPENSE. FOR $30,000, I COULD HAVE BOUGHT A MERCEDES! PLEASE RESPOND!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837810May 12, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING AND DRIVING OVER BUMPS BRAKES WILL BECOME TOTALLY INOPERATIVE , VEHICLE KEEPS GOING . CONSUMER MUST PUMP BRAKES OR GET TO FLAT SURFACE IN ORDER TO STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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