Jeep Grand Cherokee Complaints (2004)

1,295 consumer complaints on file.

#10231619June 19, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN I TURN ON THE A/C IT ONLY COMES OUT 1 SIDE WHILE HEAT COMES OUT THE OTHER SIDE. DEALER WILL NOT FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231652June 19, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, EQUIPMENT
HEATER AND AIR CONDITIONER DOES NOT FUNCTION PROPERLY. MAY BLOW HEAT ON ONE SIDE AND COOL AIR ON THE OTHER SIDE WHEN THE A/C IS ON. MAY NEED TO TURN ALL THE UP TO 86 BEFORE HEAT WILL COME OUT IN THE WINTER. WILL SOMETIMES CORRECT ITSELF IF CAR IS TURNED OFF AND LET SIT FOR A PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231338June 17, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2004 JEEP GRAND CHEROKEE AUTOMATIC ZONE CONTROL CLIMATE CONTROL SYSTEM. BLEND DOOR FAILURE CAUSING OBSTRUCTION IN AIRFLOW RESULTING IN COSTLY REPAIR. A RELATED ISSUE OF THE BLOWER MOTOR CONNECTOR SHORTING OUT CAUSING FAILURE OF THE FAN MOTOR TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230361June 9, 2008
VISIBILITY
NO HEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230127June 6, 2008
STEERING
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHEN THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT AT 10 MPH, SHE WOULD HEAR A DRAGGING NOISE AND THE STEERING WHEEL WOULD BECOME DIFFICULT TO MANEUVER. THE FAILURE DID NOT OCCUR WHEN THE WHEEL WAS TURNED TO THE RIGHT. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 03V079000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229882June 4, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WITHIN THE PAST TWO YEARS, ALL FOUR WINDOW REGULATORS WERE REPLACED. DURING THE FIRST INSTANCES, THE FRONT PASSENGER SIDE WINDOW CONTINUED TO ROLL DOWN ON ITS OWN. WHEN THE REAR DRIVER'S SIDE WINDOW BEGAN EXHIBITING THE SAME FAILURE, THE CONTACT HAD THE WINDOW SEALED TO PREVENT IT FROM OPENING. ON EACH OCCASION, THE WINDOW GRADUALLY LOWERED AND WOULD NOT STOP. THE CURRENT MILEAGE WAS 79,253 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229101May 28, 2008
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER 2004 JEEP GLAND CHEROKEE LIMITED THE AUTOMATIC TEMPERATURE CONTROL HAS FAILED. ONE SIDE OF THE VEHICLE BLOWS HOT AIR THE OTHER BLOWS COLD AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228581May 21, 2008
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ONE MONTH AFTER SHE PURCHASED THE VEHICLE, SHE NOTICED THAT THE DRIVER SIDE EXTERIOR MIRROR WOULD BECOME CLOUDY. SHE ACTIVATED THE HEATED MIRROR TO CLEAR IT UP, WHICH WORKED TEMPORARILY. HOWEVER, OVER THE LAST FEW MONTHS, THE FRAME AROUND THE INSIDE OF THE MIRROR FRACTURED AND CAUSED THE MIRROR TO CLOUD COMPLETELY OVER TO THE POINT OF ZERO VISIBILITY. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED. THE VEHICLE IS NOT UNDER WARRANTY; THEREFORE, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE. THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228137May 18, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2004 JEEP CHEROKEE - A/C BLOWS COLD ONLY ON DRIVER SIDE. PROBLEM WITH "BLENDER DOORS" VERY COSTLY TO REPAIR/REPLACE (OVER $1000). THIS IS A VERY COMMON PROBLEM IN THIS MODEL. CHRYSLER IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING ABOUT IT. IT SHOULD BE RECALLED AND REPAIRED FOR FREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228044May 16, 2008
VISIBILITY
2004 JEEP GRAND CHEROKEE LIMITED. DEFECTIVE BLEND DOORS, NO DEFROST, AC IFFY, HEAT ONLY AT TIMES. EXPENSIVE REPAIR, FOR NOW LIVING WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227728May 14, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE PASSENGER SIDE HEAT SELECTOR NEVER WORKS AND BLOWS COLD AIR OUT IN SUBZERO WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227562May 13, 2008
SERVICE BRAKES, HYDRAULIC
MY JEEP GRAND CHEROKEE HAS 60K MILES. BRAKE DISCS HAVE BEEN REPLACED 4 TIMES AND RESURFACED 2 TIMES SINCE THE CAR HAD 14K MILES. NEW BRAKE DISCS LAST ONLY 6-10K MILES BEFORE THEY BECOME WARPED. WHEN I BRAKE, THERE IS STRONG PULSATION. CONTACTED JEEP SEVERAL TIMES BUT COMPANY DENIED RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227215May 10, 2008
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
WHILE ON THE WEBSITE OF CONSUMER AFFAIRS I NOTICED THAT THERE WAS AN ISSUE WITH AUTOMATIC ACCELERATION ON THE 2004 JEEP GRAND CHEROKEE LAREDO WHICH I OWN AND HAVE EXPERIENCE THIS HAPPENING LUCKILY I HAVE ALWAYS BEEN IN CONTROL OF THE SITUATION, AND FREQUENT STALLING. EITHER IT JUMPS AT A RED LIGHT OR IT STALLS, STALLING IS BETTER, NOT BEING ABLE TO BRING IT TO A SHOP DUE TO FINANCING, I TRY TO STAY ON TOP OF IT, THIS ALREADY HAS CAUSED SOME DEATHS I SEE ON THE SITE, WHEN ARE THEY GOING TO RECALL THIS VEHICLE DUE TO THIS SITUATION, OR ARE THEY WAITING TO GET A HEIGHT BODY COUNT? THIS HAPPENING ONCE TO ANYONE IS TOO MUCH! WHAT IS THIS COUNTRY COMING TO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226934May 7, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. ON MAY 7, 2008, WHILE DRIVING BETWEEN 70-75 MPH, THE VEHICLE STALLED FOR THE THIRD TIME. THE FAILURE ALSO OCCURRED AT LOWER SPEEDS. THE VEHICLE RESTARTED AFTER THE FIRST TWO FAILURES, BUT NOT AFTER THE MOST RECENT. THE DEALER STATED THAT THE CRANKSHAFT SENSOR FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V112000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,412.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226960May 7, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CLIMATE CONTROL STARTED BLOWING NOTHING BUT COLD AIR OUT THE PASSENGER SIDE VENTS. NOT WARNING PRECEDED THE FAILURE. I JUST GOT A COMPLAINT FROM A PASSENGER THAT THEY WERE FREEZING ONE DAY. RESEARCH LEAD ME TO FIND IT IS A POORLY DESIGNED BLEND DOOR IN THE HVAC SYSTEM OF WJ GRAND CHEROKEES. A QUOTE OF OVER $1000 TO FIX A CARDBOARD PART! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226552May 3, 2008
SERVICE BRAKES, HYDRAULIC
WARPED FRONT BRAKE ROTORS. I RECEIVED CHRYSLER NOTICE TO TAKE MY JEEP TO DEALER FOR INSPECTION. DEALER GAVE IT A QUICK DRIVE AROUND THE BLOCK AND SAID THE ROTORS WERE NOT BAD ENOUGH TO REQUIRE REPLACEMENT. FEW THOUSAND MILES LATER THE WARPING BECAME VERY BAD AND I RETURNED TO DEALER. DEALER SAID IT WAS TOO LATE AS I ALREADY HAD THE INSPECTION. CHRYSLER CUSTOMER SERVICE WOULD NOT HELP EITHER. I REPLACED THE BRAKE ROTORS AND PADS AT MY OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226447May 2, 2008
VISIBILITY
2004 JEEP GRAND CHEROKEE LIMITED. BLEND DOORS ARE BROKEN AND DEALER WANTS OVER 2200USD TO REPAIR. THIS SHOULD BE A FACTORY RECALL. THE ORDINARY WORKING CLASS PERSON CANNOT AFFORD THIS REPAIR. BECAUSE THE BLEND DOORS DO NOT OPEN, YOU CANNOT GET HEAT OR AC. CONSEQUENTLY, THERE IS NO DEFROST, MAKING DRIVING EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225940April 28, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE HEATING/COOLING SYSTEM IS DYSFUNCTIONAL AND HAS NOT WORKED CORRECTLY SINCE PURCHASE IN 2004, BUT IS WORSE NOW THAN PREVIOUSLY. UNABLE TO SET AT ONE TEMPERATURE AND HAVE UNIFORM HEAT/COOLING (DEPENDING ON SEASON). IT WILL BLOW REALLY HOT, THEN COOL, THEN NOT AT ALL ON ONE SIDE AND THE OTHER SIDE IS TOTALLY NOT INSYNC WITH THE DRIVER'S SIDE (THERE ARE DUAL CONTROLS). TODAY, DRIVING IN 50F WEATHER, CONTROL SET TO 71F AND THE AIR CONDITIONER CAME ON DRIVER'S SIDE, NOTHING ON THE PASSENGER SIDE. THE BLEND DOORS HAVE BEEN REPLACED IN JANUARY AND THE WATER PUMP WITH THERMOSTAT HAVE BEEN REPLACED IN MARCH, AND IT STILL DOES NOT WORK PROPERLY. AT TIMES IT BECOMES VERY HOT AND SMELLS HOT. AT OTHER TIMES IT IS FREEZING COLD--THERE DOESN'T SEEM TO BE ANY IN BETWEEN.. AT THE TIME OF THE INITIAL SERVICE THE MILEAGE WAS 52000, THE SECOND TIME IT WAS 55000 AND NOW AM AT 59000+. HAVE CONTACTED CHRYSLER CUSTOMER SERVICE CENTER WITH LITTLE SATISFACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224831April 17, 2008
STEERING, SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I AM HAVING A PROBLEM WITH THE STEERING, BRAKES, AND THE HEAT VENT. WHEN TURNING LEFT OR RIGHT, IT MAKES THIS AWFUL NOISE. WHEN APPLYING THE BRAKES, THE STEERING WHEEL AND THE FRONT END BEGINS TO SHAKE. I TOOK THE VEHICLE TO GET THE BRAKES CHANGED AND THEY SAID THE PADS LOOK FINE. WHEN I HAD THE HEATER ON, IT WAS BLOWING COLD AIR ON THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223771April 9, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, THE STEERING WHEEL AND FRONT END SHAKE AND THE BRAKE PEDAL VIBRATES. THE CONTACT HAS CHANGED THE BRAKES AND ROTORS FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY STATED THAT THE BRAKES AND ROTORS WERE DEFECTIVE. THE CURRENT MILEAGE WAS 160,000 AND FAILURE MILEAGE WAS 6,000. UPDATED 5/19/08 *CN UPDATED 05/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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