Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#717704January 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED AT 50K. REBUILT. STILL SLIPS. SERVICED 2ND TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717681January 21, 2000
ELECTRICAL SYSTEM
ELECTRICAL DISCHARGE RECEIVED WHEN STEP DOWN THE VEHICLE, WHEN TOUCH DOOR OR CHASSIS (SE RECIBE UNA DESCARGA ELECTRICA AL BAJAR DEL VEHICULO Y TOCAR ALGUNA PARTE METALICA GENERALMENTE LA PUERTA). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716201December 18, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, POWER TRAIN:AUTOMATIC TRANSMISSION
EXHAUST MANIFOLD HAS A LEAK IN IT, TRANSMISSION WAS REPLACED LAST MONTH AND IS SLIPPING ALL OVER AGAIN. DEALERSHIP HAD MY TRUCK FOR THREE DAYS AND DID NOT FIX I'M IN THE PROCESS OF BRING IT TO ANOTHER DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550000December 16, 1999
VEHICLE SPEED CONTROL
IRREGULAR ACCELERATION CAUSES VEHICLE TO STALL OR MOVE VERY SLOWLY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784356December 13, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VEHICLE SPEED CONTROL:CRUISE CONTROL, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE DOOR LOCKS INSIDE THE DOOR FELL APART. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715882December 10, 1999
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
PARKED AND LOCKED VEHICLE CAUGHT ON FIRE. ORIGIN OF FIRE FRONT PASSENGER SEAT. PROBABLE SEAT HEATER DEFECT. ENTIRE INTERIOR DESTROYED. INVESTIGATION BY CHRYSLER COMPLETE. CHRYSLER SAID THEY COULD FIND NO REASON THE SEAT CAUGHT ON FIRE BY ITSELF IN AN UNOCCUPIED OFF VEHICLE. THERE WAS NO VANDALISM AS THE VEHICLE WAS OPENED BY THE FIRE DEPARTMENT. SEAT HEATER WAS USED FOR THE FIRST TIME THIS YEAR THE PRIOR WEEKEND AND ON THE DAY OF THE FIRE SMELT A BURNING ODOR WHILE DRIVING BUT ASSUMED IT COMING FROM OUTSIDE THE VEHICLE. AFTER PARKING THE VEHICLE WAS NOTIFIED OF THE FIRE AFTER 3 HOURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549787December 2, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST SYSTEM PROBLEMS, CAUSING FUMES TO ENTER INTO VEHICLE, DEALERSHIP HAS INSPECTED VEHICLE ON FOUR OCCASIONS AND CAN NOT DETERMINE FAILURE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715336November 28, 1999
VEHICLE SPEED CONTROL, POWER TRAIN:DRIVELINE:DRIVESHAFT
AT 67MPH(65-70) JEEP VIBRATES - NOT CORRECTED BY TIRES, DRIVE SHAFT, REAR DIFFERENTIAL, OR 2 TRANSFER CASES. DEALER DOESN'T KNOW HOW TO FIX. ALSO CRUISE CONTROL NOT WORKING PROPERLY. TACH JUMPS WHILE CRUISING EVEN ON FLAT LAND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549560November 17, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS EXPERIENCED CONTINUED ENGINE/ELECTRICAL/TRANSMISSION FAILURE ON SEVERAL OCCASIONS, REPAIRS ON FOUR OCCASIONS DID NOT RECTIFIED FAILURE. (ATTORNEY FOR CONSUMER) MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853045November 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE IN THE PARK POSITION, WITH THE MOTOR RUNNING, VEHICLE SUDDENLY AND UNEXPECTEDLY JUMPED INTO REVERSE TWICE. DEALER AND MANUFACTURER WILL BE NOTIFIED.AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853068November 17, 1999
AIR BAGS:FRONTAL
WAS DRIVING VEHICLE 50-60MPH ON A BACK ROAD WHEN A DEER JUMPED IN FRONT OF VEHICLE. DEER WAS HIT BY CENTER OF VEHICLE & NEITHER AIR BAGS DEPLOYED UPON IMPACT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#852107October 28, 1999
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN CONSUMER HITS THE BRAKES THE WHOLE FRONT END STARTS SHAKING. THIS CAUSES THE CONSUMER TO LOSE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713413October 17, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS CONTINUALLY WARP. FRONT REPLACED AT 8700 AND 18755 MILES. FRONT AND REAR RESURFACED AT 25000 MILES. PROBLEM HAS JUST RETURNED AT 30350 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850897October 15, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
SHIFTING THE TRANSMISSION FROM DRIVE TO REVERSE IT JERKS THE VEHICLE. CONTACTED DEALER AND MANUFACTURER, BUT THEY WERE NOT ABLE TO HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713076October 10, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
REPEATED ROTOR FAILURE. I HAVE HAD THREE SETS REPLACED IN 17000 MILES. DEALER ACKNOWLEDGES THAT THERE IS A REAL PROBLEM, AND THAT IN SOME CASES THEY ARE INSTALLING AFTERMARKET ROTORS. THIS IS A WIDESPREAD PROBLEM. IT RESULTS IN VIOLENT SHAKING OF STEERING WHEEL AND PULSATION OF BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713079October 10, 1999
SERVICE BRAKES, AIR:ANTILOCK, VEHICLE SPEED CONTROL
SUDDEN ACCELERATION,UNABLE TO STOP USING BRAKES HAD TO FORCE CAR INTO PARK, RESULTING IN VEHICLE TO HIT BUILDING AND CAUSING CONSIDERABLE DAMAGE TO VEHICLE AND BUILDING. ONE INJURY RESULTED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#712754October 4, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NOTICED A GRINDING NOISE AT 11K MILES, BROUGHT JEEP IN FOR 12K MILE SERVICE. I WAS INFORMED THAT I NEEDED NEW BRAKES. I PAID FOR THE NEW BREAKE AND THE GRINDING NOISE STILL IS THERE. I WAS TOLD THAT THIS IS NORMAL FOR JEEP? 12000 MILES IS TOO SHORT OF A TIME TO CHANGE THE BREAKS ON A CAR THAT WAS EXPRESSWAY DRIVEN ONLY ON THE WEEKENDS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712755October 4, 1999
SEAT BELTS:FRONT:ANCHORAGE
AFTER BRAKING, THE SEAT BELTS LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#712785October 4, 1999
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
FRONT DIFFERENTIAL INITIALLY REBUILT BY DEALER, AT SAME TIME REAR DIFFERENTIAL WAS REPLACED.. SUBSEQUENTLY FRONT DIFFERENTIAL FAILED AND WAS REPLACED IN TOTAL, INCLUDING AXLE HOUSING. WHILE TRAVELING 200 MILES FROM HOME AT 65 MPH IN PASSING ZONE CAR "DIED" LOSING ALL POWER. ABLE TO MAKE BREAKDOWN LANE THROUGH TRAFFIC, WAITED 1.5 HRS. FOR CHRYLSER PROVIDED TOW TO NEAREST DEALER. CLOSED AT 8:45 P.M. ON FRIDAY. TOW TRUCK TOOK US TO HOTEL AND RETURNED OUR DISABLED CAR TO DEALERSHIP. THEY WERE ONLY OPEN FOR SALES ON SATURDAY, SO WE NEEDED TO RENT A CAR TO GET TO RELATIVES HOUSE FOR SAT. NIGHT TILL SOMEONE FROM HOME COULD COME UP AND TOW OUR DISABLED CAR BACK TO NY ON SUNDAY, WHERE IT WAS LEFT AT LOCAL DEALER. DEALER SAID COIL WIRE WAS ROUTED TO CLOSE TO EXHAUST MANIFOLD CAUSING IT TO OVERHEAT AND SHORT TO MANIFOLD, CAUSING LOSS OF POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#848421September 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
FRONT BRAKE PADS AND THE ROTORS ARE PREMATURELY WEARING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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