Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#861418May 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS ARE WARPING ABOUT EVERY 10,000 MILES DUE TO OVERHEATING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861347May 3, 2000
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
WHEN DRIVING AND UPON ACCELERATION CONSUMER NOTICED A NOISE COMING FROM THE REAR OF VEHICLE. CONSUMER HAS CONTACTED THE DEALER, DEALER WAS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722195May 2, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED AT 24,000/30,000/33,000 WITH SQUEALING. CAUSES BRAKES TO VIBRATE SEVERLY WHEN BRAKING. DEALER SAYS NORMAL WEAR AND TEAR. PUTTING 3RD SET OF ROTORS ON 5/4/00 AT 33000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721996April 27, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721233April 9, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES PULSATE, DEALER SAID WARPED ROTORS. PAID APPROX. $300. TO RECUT FRONT ROTORS. NOW HAVE PULSATION AGAIN @ 22000 MI. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859482March 30, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES, DURING NORMAL BRAKING PEDAL PULSTATED. THIS HAPPENED ON ANY TYPE OF ROAD SURFACE. JEEP WAS TAKEN TO THE DEALERSHIP A COUPLE OF TIMES FOR THIS PROBLEM. ROTORS WERE RESURFACED IN JUNE OF 99. PADS HAVE BEEN REPLACED. PROBLEM WITH THE BRAKES CONTINUED. THE ROTORS ARE VERY THIN WHICH CAUSE WARPING. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720603March 26, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:DRIVELINE:DRIVESHAFT, SUSPENSION:REAR
VIBRATION, ROARING & REAR END NOISE FIVE WEEKS AFTER PURCHASING VEHICLE. DRIVE SHAFT WAS REPLACED AT 4941 MILES. THE PROBLEM REAPPEARED AND THE AXLE ASSEMBLY WAS REPLACED AT 13947 MILES. REAR ASSEMBLY REPLACED AGAIN TWO MONTHS LATER AT 16387 MILES. REAR END / SCRAPING NOISE AND ROARING REAPPEARED. METAL FOUND INSIDE REAR DIFFERENTIAL PAN AND SIDE BERRING RACE DAMAGED. THE ENTIRE REAR END UNIT WAS REPLACED AT 28844 MILES. PRIOR TO THE JEEP BEING REPAIRED ON THE PREVIOUS DATES INDICATED, IT WAS ALSO BROUGHT IN FOR SIMILAR TYPE PROBLEMS ON 11/12/99 AT 25775 MILES AND 1/24/00 AT 28323 MILES BUT WAS NOT REPAIRED. THE LAST TIME IT WAS REPAIRED ON 2/9/00, THE JEEP WAS AT THE DEALERSHIP FOR THREE DAYS AND THEY SAID THERE WAS NOTHING WRONG. HOWEVER, AFTER DEMANDING THAT THE REAR END BE CHECKED, THEY FOUND METAL INSIDE THE REAR DIFFERENTIAL PAN AND THAT THE SIDE BERRING RACE WAS DAMAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859186March 24, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON TWO OCCASIONS VEHICLE LOST POWER DUE TO RUNNING OUT OF FUEL. FUEL GAUGE MISREAD, ONLY 1/4 TANK FULL. DEALER NOTIFIED AND INFORMED THAT REPAIRS WOULD BE MADE AT CONSUMER COST. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859119March 23, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED INTERMITTENTLY IN WET ROAD CONDITIONS, CAUSING EXTENDED STOPPING DISTANCE. VEHICLE BEEN TO REPAIR SHOP ON FIVE OCCASIONS, AND NOTHING COULD BE FOUND. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551514March 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES CONTINUALLY REQUIRE REPLACEMENT DUE TO WEAR. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720212March 16, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CARRIER BEARINGS IN REAR DIFF. HAD PEICES MISSING WHEN REMOVED AND WERE REPLACED WITH NEW AT OWNERS EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719886March 9, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES REPEATEDLY FIXED AND REPEATEDLY FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857895March 3, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN CONSUMER APPLIES BRAKES IT IS NOT SMOOTH BRAKING. THE BRAKES GRAB. ROTOR AND BRAKE PADS IN GOOD CONDITION, BUT PROBLEM REMAINS. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719383February 28, 2000
AIR BAGS:FRONTAL
AIRBAGS DIDN'T DEPLOY IN FRONT END COLLISION, THEN JEEP FLIPPED ON ITS SIDE THEN OVER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#719289February 26, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GAUGE READ 1/4 TANK BUT RAN OUT OF GAS, DRIVING ON HIGHWAY, THE PUMP SHORTED OUT BECAUSE IT WAS SUCKING AIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719260February 25, 2000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, FUEL SYSTEM, OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, SEATS:FRONT ASSEMBLY:POWER ADJUST, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
DEALER SOLD VEHICLE WITH LEAKING REAR SEALS, DEFECTIVE DIFFERENTIAL. NOTICED BUMPING AND WHINING NOISE LESS THAN 8 HOURS AFTER PURCHASE. SUN ROOF LEAKED CAUSING THE HEADLINER TO DETACH FROM ROOF OF VEHICLE. REPAIRED ONCE-SAID DRAIN TUBES WERE ROUTED PROPERLY. SECOND TIME REPLACED ROOF-SAID SEALS DID NOT MATCH. REAR DIFFERENTIAL REPLACED. BUT DID NOT ADDRESS LEAKAGE AROUND TRANSFER CASE, SEALS ETC IN DEC 98. NOW IT'S IN THE SHOP AGAIN! GAS GAUGE FLUCTUATES TO EMPTY WHEN IDLING. TRANSMISSION SLIPS. DRIVER SEAT AUTOMATIICALLY RECLINES AND HEATER DOES NOT WORK CONSISTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857442February 23, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:REAR
VEHICLE BEEN EXPERIENCING UNNECESSARY NOISE COMING FROM THE REAR; REAR END DIFFERENTIAL WAS REPLACED TWICE BY DEALER, AND PROBLEM STILL OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857454February 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCES EXCESSIVE PROBLEM WITH FRONT BRAKE ROTORS WARPING. DEALER NOTIFIED, AND INFORMED CONSUMER THAT PART WAS NOT COVER UNDER WARRANTY, AND REPLACEMENT/REPAIRS WOULD BE AT CONSUMER'S COST. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718197February 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, OTHER
I WAS DRIVING NORTH ON RT. 684 WITH MY GAS GAUGE READING WAS 1/4 FULL. VEHICLE STALLED IN THE THIRD LANE OF THE HIGHWAY. I MANAGED TO PULL OVER AND AVOID ONCOMING TRAFFIC. ONE HOUR LATER, A STATE TROOPER PICKED ME UP AND DROVE ME TO A SERVICE STATION. HE TOLD ME THAT MY VEHICLE MAY HAVE A FAULTY GAS GUAGE AS HE HAS PICKED UP OTHER DRIVERS OF JEEP GRAND CHEROKEES THAT HAVE HAD THE SAME THING HAPPEN TO THEM. HE SAID HE THOUGHT THAT CERTAIN YEARS OF THE VEHICLE HAD BEEN RECALLED. HE TURNED OUT TO BE RIGHT. ONCE THE VEHICLE WAS REFUELED, I HAD NO PROBLEMS STARTING UP AND DRIVING HOME. THE NEXT WEEK I TOOK THE JEEP INTO PAMBY MOTORS IN RIDGEFIELD CT AND THEY REPLACED UNDER WARRANTY THE DEFECTIVE PART. I WAS FORTUNATE THAT THE INCIDENT OCCURRED WHEN I WAS ALONE AND NOT WITH MY FAMILY OR AT A TIME WHEN THE TRAFFIC VOLUME WOULD HAVE MADE IT MORE DIFFICULT TO AVOID TRAFFIC. I WOULD LIKE TO HEAR BACK FROM CHRYSLER AND THE NHTSA ABOUT THIS PROBLEM, WHETHER IT IS WIDESPREAD AND WHAT CHRYSLER INTENDS TO DO ABOUT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717990January 28, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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