Jeep Grand Cherokee Complaints (2013)

805 consumer complaints on file.

• #10496471February 5, 2013
  SERVICE BRAKES, HYDRAULIC

  TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED DECELERATE AND THE BRAKE PEDAL SEIZED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF FOUR TIMES. THE MASTER CYLINDER AND THE VACUUM ASSEMBLY HOSE WERE BOTH REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DIFFERENT DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 8,000. UPDATED 2/5/14 *CN

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10491883January 8, 2013
  WHEELS

  TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT DRIVER'S SIDE WHEEL DISCONNECTED FROM THE VEHICLE, CAUSING THE CONTACT TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER WHERE THE MANUFACTURER INVESTIGATED THE VEHICLE FOR IMPACT. THE CONTACT STATED THAT THE VEHICLE WAS NOT INVOLVED IN A CRASH HOWEVER, THE MANUFACTURER WAS INSISTENT THAT THE DAMAGE TO THE VEHICLE WAS CAUSED BY AN IMPACT. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10482867November 1, 2012
  TIRES, TIRES:TREAD/BELT

  TL* THE CONTACT OWNS 2013 JEEP GRAND CHEROKEE WITH GOODYEAR FORTERA P245 70/ R17 TIRES. . THE CONTACT WAS TRAVELING 55 MPH WHEN THE TIRE PRESSURE MONITORING LIGHT ILLUMINATED ON THE VEHICLE AND SHORTLY THERE AFTER THE REAR PASSENGER TIRE BLEW OUT. THE CONTACT STATED THAT THE TREAD SPLIT ON THE TIRE. THE CONTACT STATED THE DEALER REPLACED THE TIRE. THE FAILURE MILEAGE WAS 1,351 AND THE CURRENT MILEAGE WAS 1,391.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10477942September 29, 2012
  STEERING

  RECEIVED EMAIL FROM SON ABOUT POWER STEERING HOSE LEAKING WHICH COULD CAUSE A FIRE AFTER WE PURCHASED 2013 JEEP GRAND (PURCHASED ON MAY 31). WENT TO CHECK FOR LEAKAGE... FOUND LEAKAGE. WENT TO DEALER, THEY COULDN'T DETERMINE LEAKAGE EVENTHOUGH INFORMED THEM WHERE TO LOOK. I WENT BACK TO THE SHOP AREA AND INSTRUCTED THEM WHERE TO LOOK; FINALLY THE TECHNICIAN DID FIND THE LEAK ... DUE TO A POWER STEERING PUMP CRACK. SO IN YOUR INVESTIGATION FOR POWER STEERING HOSE CAUSING FIRES, INVESTIGATE FOR THE PUMP ALSO. WE ARE STILL CHECKING DAILY FOR LEAKAGE, EVENTHOUGH THE PUMP WAS REPLACED. POWER STEERING FLUID HAS BEEN ADDED, AND FLUID IS STILL DISAPPEARING !! *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10474349September 8, 2012
  ELECTRICAL SYSTEM, EXTERIOR LIGHTING

  2013 JEEP CHEROKEE LAREDO. THE SPEEDOMETER AND TACHOMETER NEEDLES ARE DARK RED AGAINST A DARK SLATE/BLACK BACKGROUND. VERY DIFFICULT TO SEE UNDER NIGHTTIME CONDITIONS AND WHEN SUN SHINES INTO CAR FROM THE REAR. THIS IS ADDED TO THE FACT THAT THE INSTRUMENTS ARE ON THE SIDES OF THE INSTRUMENT CLUSTER AND THAT THE STEERING WHEEL IS SMALL. CAN'T GET A FULL LOOK AT THESE INSTRUMENTS WITH BOTH EYES AT THE SAME TIME .... I. E. SERIOUSLY IMPACTED BINOCULAR VISION MEANS THAT IT IS EVEN MORE IMPORTANT THE NEEDLES BE OF A CONTRASTING COLOR TO THE BACKGROUND. ESPECIALLY SINCE MANY MALES ARE AT LEAST PARTIALLY RED-GREEN COLOR BLIND. THE SAFETY CONSIDERATIONS INCLUDE THAT IT TAKES LONGER TO READ THE SPEEDOMETER UNDER MAN Y DIFFERENT LIGHT CONDITIONS [EVEN WITHOUT COLOR VISION DEFICIENCIES] , WHICH MEANS THAT THE EYES ARE OFF THE ROAD LONGER AND THAT SPEEDING MAY BE A MORE COMMON AND INADVERTENT RESULT OF IT BEING HARDER TO READ THE GAUGES. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0