Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#8002184January 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES WERE PULSATING DUE TO WARPED ROTORS, WHICH DECREASED STOPPING DISTANCE. THIS CAUSED STEERING WHEEL TO JERK VIOLENTLY. THE HIGHER THE SPEED, THE MORE PRONOUNCED IT BECAME. DEALER'S REMEDY WAS TO SHAVE DOWN THE ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002029January 11, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE IS PREMATURE WEAR OF THE FRONT ROTORS. CONSUMER HAS HAD ROTORS REPLACED ONCE AND CUT TWICE. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001942January 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION
DURING NORMAL OPERATION OF THE VEHICLE AND DRIVING AT ANY SPEED, AND WHEN BRAKE SYSTEM IS ACTIVATED, A SEVERE VIBRATION STARTS TO OCCUR. DEALERSHIP HAS EXAMINED VEHICLE FOUR TIMES, AND HAS BEEN UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. CORRECTIVE ACTION TAKEN BY THE DEALERSHIP IS TO REPLACE THE BRAKE ROTORS AND BRAKE PADS AND WHEEL BEARINGS. *AK THE VEHICLE PULLS RIGHT WHILE DRIVING DUE TO HUB AND BEARING FAILURE. WHILE DRIVING, THE REAR END MAKES NOISE DUE TO BEARING AND PINION WORN OUT. GREASE LEAKING AROUND BOTH FRONT WHEELS BECAUSE OF DRIVE SHAFT FAILURE. LEFT AND RIGHT FRONT CV BOOT WERE LEAKING. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001951January 10, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ONSUMER'S FOOT WAS ON BRAKE WHEN VEHICLE LURCHED IN REVERSE. DEALER WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001621January 7, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE PARKED AND ENGINE WAS SHUT OFF, VEHICLE STARTED ROLLING BACKWARDS FOR A DISTANCE OF APPROXIMATELY 40 FEET BEFORE DRIVER WAS ABLE TO PULL THE EMERGENCY BRAKE, AND BRING VEHICLE TO A STOP, DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE THE CAUSE FOR THIS PROBLEM. *AK CONSUMER STATED THAT DEALER COULD NOT FIND ANYTHING WRONG.*YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001339January 2, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK, ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED. CONSUMER GOT OUT, AND AT THAT MOMENT VEHICLE SUDDENLY WENT BACKWARD. VEHICLE HIT GARAGE DOOR BEFORE CONSUMER WAS ABLE TO JUMP IN AND SHUT OFF ENGINE. NO INJURIES. DAMAGE TO VEHICLE ABOUT $ 4500.00. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#756220December 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
SUDDEN, VIOLENT JERKING AND TRANSMISSION SLIPPAGE WHILE SLOWING DOWN FOR STOP OR YIELD. RESULTING MOTION IS STRONG ENOUGH TO CAUSE SEAT BELT LOCKS TO ACTIVATE AND JOLT THE OCCUPANTS. PROBLEM IS HIGHLY SPORADIC AND NO "CAUSE AND EFFECT" HAS BEEN DISCERNABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001266December 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE DRIVING AND UPON PUTTING GEAR INTO PARK IT SLIPPED OUT OF PARK INTO REVERSE AND ROLLED BACKWARD INTO ANOTHER VEHICLE. PLEASE PROVIDE VEHICLE IDENTIFICATION NUMBER, AND ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001189December 28, 2001
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISON. CONSUMER HIT DRIVERS DOOR OF OTHER VEHICLE. AIR BAG DID NOT DEPLOY, CONSUMER SUSTAINED A FRACTUREED COLLAR BONE AND STERNUM DAMAGE. NO CONTACT WAS MADE WITH THE DEALER OR MANUFACTURER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001051December 26, 2001
AIR BAGS:FRONTAL
DURING A HEAD-ON COLLISION WHILE TRAVELING APPROXIMATELY 40 MPH, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER RECEIVED HEAD INJURIES DUE TO CONTACT WITH STEERING COLUMN, AND WAS EXPERIENCING NECK AND BACK PAIN. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE REASON FOR FAILURE OF THE AIR BAGS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001032December 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STATED VEHICLE WAS IN PARK WITH ENGINE RUNNING, AND EMERGENCY BRAKE NOT APPLIED, WHEN VEHICLE SUDDENLY WENT BACKWARD AND HIT A CEMENT POLE, AND THEN HIT VEHICLE. CONSUMER HAD NECK SURGERY PREVIOUSLY, AND SUFFERED NECK INJURIES DUE TO THIS OCCURRENCE. *AK.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#755520December 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
BRAKES VIBRATE AND DO NOT SLOW VEHICLE ADEQUATELY. WHEN SLOWING TRANSMISSION DOWNSHIFTS INTO LOW GEAR AND VEHICLE ACCELERATES AND LURCHES FORWARD. TO COMPENSATE FOR THIS SUDDEN ACCELERATION ADDITIONAL PRESSURE ON THE BRAKE PEDAL IS REQUIRED TO AVOID LOOSING CONTROL. THIS IS UNSAFE AND WILL CAUSE AN ACCIDENT IF NOT ADDRESSED PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900642December 10, 2001
SUSPENSION
WHEN CUTTING WHEELS SHARPLY WHILE DRIVING VEHICLE VIBRATES BADLY. VEHICLE TAKEN TO DEALER 3-4 TIMES, CANNOT FIX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899984December 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, AND EMERGENCY BRAKE NOT APPLIED. WHILE FUELING VEHICLE IT SHIFTED FROM PARK INTO REVERSE, AND CAUGHT CONSUMER'S LEG BETWEEN DRIVER'S DOOR AND PROTECTIVE BARRIER OF FUEL PUMP. PROPERTY DAMAGE WAS $ 1555.OO, CONSUMER SUFFERED INJURIES TO RIGHT LEG. VEHICLE WAS RENTED FROM ENTERPRISE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#899818December 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01-021/ROLL AWAY IN PARK: WHILE PARKED AND IDLING, VEHICLE INADVERTENTLY JUMPED OUT OF GEAR AND COMMENCED TO ROLL BACKWARD ONTO DRIVER'S FOOT WHILE HE WAS OPENING AN ENTRANCE GATE. VEHICLE CONTINUED ON INTO WOODED AREA BEFORE STOPPING. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#755129November 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ON THE ROAD IN FRONT OF MY HOUSE, I PUT MY JEEP INTO PARK WITH THE ENGINE IDLING. I GOT OUT OF THE JEEP, WALKED UP MY DRIVEWAY AND PICKED UP MY NEWSPAPER. WHEN I TURNED AROUND I SAW MY JEEP ROLL UP OVER THE CURB AND ACROSS MY FRONT LAWN. I RAN AFTER THE JEEP AND JUST AS I WAS JUMPING INTO THE DRIVER SEAT, I WAS KNOCKED OUT OF THE JEEP, WHEN THE DRIVER'S SIDE DOOR CRASHED INTO A STREET LAMP POST AND SMASHED INTO ME. MY JEEP ROLLED DOWN THE ROAD AND THROUGH NEIGHBOR'S YARDS FOR APPROXIMATELY .2 OF A MILE. MY JEEP CASHED INTO AND DAMAGED A CABLE AND TELEPHONE UTILITY BOX, TWO SECTIONS OF A WROUGHT IRON FENCE, 2 SECTIONS OF A WOODEN PRIVACY FENCE, BUSHES, ONE TREE, AN ELECTRIC OUTLET AND TWO CLAPBOARDS ON THE BOTTOM OF A HOUSE. WHEN I FINALLY CAUGHT UP TO MY JEEP IT WAS STILL IDLING AND THE GEAR SHIFT WAS IN PARK.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#755028November 28, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IDLING CAR DROPPED FROM PARK TO DRIVE, PINNING ME AGAINST REAR OF GARAGE AND CRUSHING SNOWBLOWER. CAR HAD TO BE IN PARK FOR ME TO GET OUT SINCE CAR ROLLS WHEN IN GEAR WITHOUT BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#754778November 21, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VIOLENT SHUTTERING OF VEHICLE ON ALL BRAKING MANUEVERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#754307November 9, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
JEEP WAS LEFT RUNNING IN PARK. AFTER APPROXIMATELY 2 MINUTES VEHICLE SHIFTED FROM PARK TO REVERSE AND PROCEED AT A RELATIVELY FAST SPEED IN A CIRCULAR DIRECTION FOR ABOUT 100 YARDS UNTIL IT STRUCK A PARKED 5TH WHEEL TRAILER. IT CAUSED SEVERE DAMAGE TO BOTH VEHICLES. IT NARROWLY MISSED SEVERAL PEOPLE IN THE AREA. WHEN I CONTACTED JEEP THEY STATED THAT THERE COULD NOT POSSIBLY BE A PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#754341November 9, 2001
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PURCHASED THE JEEP IN SEPTEMBER-1ST INCIDENT OCCURRED SEPT 30-ENGINE CUT OFF. TROUBLE LIGHT INDICATED NO OIL. TOOK JEEP INTO DEALER I WAS TOLD IT WAS A LOSE ELECTRICAL SWITCH. 2ND INCIDENT JEEP HAD A SIZZLING SOUND FROM ENGINE AREA LIKE AIR ESCAPING FROM VALVE OR MANIFEST. THE BRAKES HAD A CLICKING SOUND WHEN PRESSED. TOOK IN FOR REPAIR TO DEALER. THE DEALER-PREBUL JEEP REPLACES THE GEAR BOX WITHOUT INFORMING ME OF THE RECALL. I WAS NOT INFORMED OF A RECALL WHEN I PURCHASED THE JEEP. NOW THE ENGINE SOUNDS LIKE A RACE CAR, CAR SHAKES WHEN IDLE,WHEN CHANGING GEARS SOUND IS HARSH LIKE SOMETHING IS TEARING, AND THE BRAKES CLICK. I WAS TOLD BY PREBUL REPAIR THAT THERE WAS NO PROBLEMS NOW AND ALL THE JEEPS SOUND LIKE THAT. THE JEEP NOW DRIVES VERY ROUGH. I HAVE OWNED A JEEP PREVIOUSLY AND IT NEVER SOUND LIKE THIS ONE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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