Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10088283August 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED, ESPEICALLY AT HIGH SPEED. MECHANIC RECOMMENDS ALL NEW BRAKING SYSTEM, AS THIS IS CHRONIC PROBLEM FOR THIS CAR. UPON MY OWN PERSONAL RESEARCH OF THIS, I CAN SEE HE IS CORRECT. IT SEEMS EVERYONE WITH A 2000 GRAND CHEROKEE IN THE NATION HAS THIS EXACT ISSUE. A RECALL TO CORRECT THE PROBLEM BEFORE SOMEONE DIES WOULD BE APPRECIATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086876August 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO.I HAD THE ROTORS RESURFACED TWICE AND THE ROTORS AND CALIPERS REPLACED ONCE IN 20,000 MILES.THE JEEP HAS 27,000 MILES NOW AND IS STARTING TO SHAKE WHEN YOU APPLY THE BRAKES.WHY HASN'T THERE BEEN A RECALL. *AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087888August 13, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 60 MPHN VEHICLE VIBRATED WHEN BRAKES WERE APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083176August 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
PULLED VEHICLE TO THE SIDE OF THE ROAD TO CHECK RIGHT FRONT TIRE. LEFT GEAR IN PARK WITH ENGINE RUNNING, EXITED VEHICLE AND WAS WALKING AROUND THE FRONT OF THE VEHICLE WHEN I HEARD A "THUNK". VEHICLE HAD SHIFTED INTO REVERSE AND WAS TRAVELING DOWN A SLIGHT INCLINE. ATTEMPTED TO ENTER VEHICLE AND WAS KNOCKED TO THE GROUND. MADE A SECOND ATTEMPT AND AGAIN WAS KNOCKED TO THE GROUND. VEHICLE CONTINUED IN REVERSE, STRIKING A FIRE HYDRANT. I SUSTAINED VARIOUS INJURIES AND WAS TRANSPORTED TO HOSPITAL BY AMBULANCE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10083909July 30, 2004
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
PROBLEMS WITH THE DIFFERENTIAL ON VEHICLE.*MR THE VEHICLE WOULD VIBRATE WHILE DRIVING 50-65 MPH. THE DIFFERENTIAL UNIT WAS REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083470July 22, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKE PEDAL PULSATED WHEN IT WAS APPLIED. IN ADDITION, THE STEERING WHEEL JERKED WHEN THE BRAKE PEDAL WAS APPLIED. THE BRAKE ROTORS WERE CUT AT 7,000 MILES, REPLACED AT 13,0000 MILES AND CUT AGAIN AT 19,000 MILES. THE FAILURE HAS RECURRED AT 28,000 MILES. THE DEALERSHIP INDICATED THIS FAILURE HAPPENED BECAUSE OF THE QUALITY OF STEEL USED COMBINED WITH HEAT CAUSED THE ROTOR TO WRAP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082372July 21, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, STEERING, SUSPENSION:FRONT
1. TRANSMISSION: HAVING PROBLEMS SHIFTING FROM 2ND GEAR TO 3RD GEAR UNTIL CAR IS FULLY WARMED; OCCASIONALLY, THE CAR STALLED DUE TO THE GEAR NOT SHIFTING PROPERLY; 2. BRAKE ROTORS: ROTORS WARP WITHIN 12,000 MILES; CHANGED NEW ROTORS AND PADS THREE TIMES; 3. ALIGNMENT: PULLS TO THE RIGHT SUMMARY: TRANSMISSION & BRAKE ROTORS ARE KNOWN PROBLEMS BY DAILERCHRYSLER---UNSAFE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082088July 15, 2004
SERVICE BRAKES, HYDRAULIC
BRAKE ROTORS AND PADS REPLACED EVERY 10,000 MILES. THE LAST TIME VEHICLE WAS REPAIRED, THE ROTORS, PADS AND CALIPERS WERE REPLACED. CONSUMER STATED BRAKES WERE REPLACED THREE TIMES. DEALER CLAIMED IT WAS NOTHING WRONG WITH THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082005July 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED CONSUMER EXPERIENCED TRANSMISSION PROBLEMS, ESPECIALLY SHIFTING FROM SECOND GEAR TO THIRD GEAR. ON ONE OCCASION VEHICLE STALLED DUE TO THE GEARS NOT SHIFTING PROPERLY. THIS PROBLEM HAPPENED EVERY DAY SINCE OWNERSHIP OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080660July 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN COMING TO A STOP, AT ABOUT 7-10 MPH, THE TRANSMISSION SHIFTS DOWN HARD, CAUSING A BUMP STOP AND THE CAR TO QUICKLY DECREASE IN SPEED. THIS IS AN INTERMITTANT PROBLEM. DEALER FOUND NOTHING AND RECOMMENDED TRANSMISSION SERVICE WHICH DID NOT HELP. DATE LISTED IS LAST TIME EVENT OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080555July 7, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:MECHANICAL
PROBLEM PERTAINS TO ROTORS, DISCS & CALIPERS ON A 2000 JEEP GRAND CHEROKEE.PROBLEMS CAUSE SEVERE VIBRATION & SHIMMYING WHEN BRAKES ARE APPLIED FROM 15 TO 55 MPH.WAS UNAWARE THE DEALERSHIP RESURFACED ROTORS BETWEEN 7,000 & 8,000 MILES WHEN TAKED IN FOR AN OIL CHANGE IN 2001.PROBLEMS OCCURED AGAIN IN 2002 AT 14,500 MILES-ROTORS WERE RESURFACED AGAIN & THEY INFORMED US THEN THAT THE ROTORS WERE ALREADY RESURFACE ONCE IN 2001.PROBLEMS OCCURED AGAIN IN 2003 AT 23,600 MILES-ROTORS,BRAKE PADS & CALIPERS WERE ALL REPLACED.HAVING MORE PROBLEMS NOW JULY 7,2004-ROTORS ARE WARPED AGAIN AT 29,500 MILES. THIS IS A VERY DANGEROUS VEHICLE TO OPERATE IN THE MOUNTAINS OF PENNSYVLANIA.I WOULD LIKE TO HAVE THE NHTSA RECALL THIS VEHICLE AND HAVE IT REPAIRED PROPERLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079242July 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAD A 2000 JEEP GRAND CHEROKEE WITH ABOUT 35,000 MILES ON IT. IN THE COURSE OF MY OWNERSHIP (ABOUT 3 YEARS) I HAD THE BRAKES WORKED ON AT LEAST 3 TIMES. THE FIRST TIME THEY REPLACED THE ROTORS, THE SECOND TIME THEY REPLACED THE ROTORS AND THE CALIPERS. THE 3RD TIME (AFTER THE WARRANTY PERIOD) THEY REPLACED SOMETHING ELSE AND THEN HAD THE GALL TO CHARGE ME FOR IT.*AK FIXING BRAKES AT A RATE OF ABOUT EVERY 12,000 MILES IS ABSOLUTELY OUTRAGEOUS. I CAN'T BELIEVE THIS VEHICLE HAS NOT BEEN RECALLED TO ACTUALLY CORRECT THE PROBLEM. IT IS A SERIOUS PROBLEM THAT CAN CAUSE LOSS OF CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079164July 2, 2004
VEHICLE SPEED CONTROL:CABLES
(1) WHILE TRAVELING 70 MPH WHILE IN CRUISE CONTROL ACCELERATOR PEDAL WOULD NOT DISENGAGE WHEN I A)TAPPED THE BRAKE, B)MANUALLY TURNED OFF THE CRUISE CONTROL, AND C)WHEN I PHYSICALLY ATTEMPTED TO PULL UP ON THE ACCELERATOR PEDAL. THE SPEED OF THE CAR INCREASED STEADILY, NEARING 90 MPH, BEFORE I PUT THE CAR IN NEUTRAL, PRESSING BOTH FEET (FULL BODY WEIGHT) ON THE BRAKES AND HAD THE GOOD FORTUNE OF MANY STEEP HILLS, WAS ABLE TO SLOW THE CAR TO 25 MPH, ALLOWING ME TO MOVE TO AN OFF RAMP AND TURNING OFF THE ENGINE. THE CAR WAS TOWED APPROXIMATELY 20 MILES TO THE JEEP DEALER WHO INFORMED ME THAT ALL THAT WAS WRONG WITH MY CAR WAS THAT THERE WAS A LOT OF CARBON BUILD-UP AROUND THE ACCELERATOR CABLE, AND THAT IS WHY IT STUCK. THEY SAID THAT "WE SEE THIS ALOT IN JEEPS THAT ARE DRIVEN ALOT IN THE CITY". UNFORTUNATELY, THIS WAS NOT THE CASE WITH MY JEEP, WHICH WAS REGULARLY DRIVEN ON THE HIGHWAY (~100 MILES EACH WEEKEND), AS WELL AS THE FACT THAT I HAD JUST DRIVEN FROM PITTSBURGH TO INDIANAPOLIS AND WAS RETURNING HOME WHEN THIS OCCURRED. ANY CARBON IN MY ENGINE SHOULD HAVE BEEN REMOVED THROUGH THIS MUCH DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080326July 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING AT ANY SPEED CONSUMER FELT PULSATION IN THE BRAKE PEDAL. DEALER EXAMINED THE VEHICLE AND FOUND THAT THE ROTORS WERE WARPED. THE ROTORS WERE REPLACED. HOWEVER, THE ROTORS NEEDED TO BE REPLACED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074244June 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 20 MPH THE VEHICLE VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE BRAKE PADS NEEDED TO BE REPLACED BECAUSE THEY WERE WORN. AFTER THE PARTS WERE REPLACED THE PROBLEM RECURRED. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080058June 28, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE CONSUMER WAS DEPRESSING THE BRAKE PEDAL AT ANY SPEED IT PULSATED. VEHICLE WAS SERVICED SIX TIMES FOR BRAKES AND ROTORS, BUT PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074082June 25, 2004
VEHICLE SPEED CONTROL
WHILE IDLING THE VEHICLE WOULD SURGE OR SUDDENLY ACCELERATE. THIS PROBLEM OCCURS WHILE DRIVING AND IS BECOMING MORE FREQUENT. THE VEHICLE WILL BE INSPECTED BY A DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078584June 22, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:REARVIEW MIRRORS/DEVICES
I AM WRITING TO EXPRESS MY FRUSTRATION AND ANGER REGARDING MY 2000 GRAND CHEROKEE. SINCE THIS PAST OCTOBER, I HAVE EXPERIENCED A MYRIAD OF PROBLEMS WHICH INCLUDE THE FOLLOWING: 1. A BROKEN VENTILATION DEFLECTOR WHICH PREVENTS ANY AIR FROM COMING THROUGH THE VENTILATION. I SPENT NEARLY $100.00 TO FIND OUT THAT IT IS A $37.00 PART WITH $500.00 IN LABOR JUST TO INSTALL IT. I HAVE CHILDREN IN THE CAR, AND THE SUMMER HEAT OF 100+ DEGREES IS IN MY MIND, DANGEROUS. 2. ALL OF THE PASSENGER DOORS CANNOT BE OPENED EITHER MANUALLY OR REMOTELY FROM THE OUTSIDE OR INSIDE. I RECEIVED AN ESTIMATE TO REPLACE THE LOCK ACTUATORS AT A STAGGERING COST OF $500.00 PER LOCK! THE DOORS CANT BE OPENED FROM THE OUTSIDE OR FROM THE INSIDE WITHOUT SYSTEMATICALLY UNLOCKING THE DOORS WITH THE REMOTE, THEN REACHING IN FROM THE DRIVERS SEAT TO MANUALLY UNLOCK THEM FROM THE INSIDE. IT DOESNT TAKE A GENIUS TO SEE THAT THIS IS A HUGE SAFETY ISSUE IF I HAPPEN TO GET IN AN ACCIDENT AND THE PASSENGERS (CHILDREN) ARE UNABLE TO GET OUT OF THE VEHICLE. THE JEEP MECHANIC SAID THIS IS A COMMON OCCURRENCE WITH JEEPS FOR QUITE A WHILE. 3. THE DRIVER SIDE MIRROR BROKE WHEN MY WIFE WAS ADJUSTING THE ANGLE OF THE MIRROR. THERE IS NOW NO TENSION TO HOLD THE MIRROR IN PLACE. ALL OF THESE PROBLEMS BEGAN 8 MONTHS AGO AND I AM MORE THAN A LITTLE ANGRY ABOUT IT, ESPECIALLY WHEN NONE OF THESE ITEMS ARE COVERED PAST THE 3 YEAR WARRANTY. ALL TOLLED, I AM LOOKING AT SPENDING SOMEWHERE IN THE RANGE OF $3000.00 TO FIX THESE PROBLEMS. RIGHT NOW I AM EXTREMELY UNSATISFIED CUSTOMER, AND EXPECT SOME HEALTHY MEASURE OF COOPERATION FROM JEEP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079540June 17, 2004
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, ELECTRICAL SYSTEM
COMPLAINT REGARDING PROBLEMS WITH 2000 JEEP GRAND CHEROKEE.*MR THE VEHICLE LEFT TURN SIGNAL WOULD NOT WORK. IT WAS LATER DETERMINED THAT THE MULTI-FUNCTION SWITCH SHORTED. THE VEHICLE WAS REPAIRED BUT THE NEXT DAY THE PROBLEM RECURRED. THE DEALER THEN DETERMINED THAT THERE WAS AN OPEN CIRCUIT IN THE JUNCTION BOX WHICH WOULD COST $760,01 TO REPAIR. THE CONSUMER REFUSED SERVICE HOPING TO FIND INFORMATION ON SECRET WARRANTIES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073648June 14, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AUTOMATIC DOOR LOCKS FAILED. CONSUMER WAS CONCERNED THAT THE OCCUPANTS WOULD BECOME TRAPPED INSIDE THE VEHICLE IN AN EMERGENCY. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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