Jeep Grand Cherokee Complaints (2007)

1,109 consumer complaints on file.

#11164881January 7, 2019
UNKNOWN OR OTHER
SUNROOF EXPLOSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164085December 30, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
SHORTLY AFTER MY HUSBAND GOT HOME WE HEARD SOMEONE HONKING THEIR HORN OUTSIDE OF OUR APARTMENT, SO WE LOOKED AND OUR VEHICLE WAS ON FIRE. IT WAS PARKED AND NOT RUNNING WHEN IT HAPPENED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11162060December 17, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
TAKATA RECALL MY CAR LEAKS WATER INSIDE , WHEN IT RAIN, WHN I GO TO LOCK OR UNLOCK MY CAR WITH THE REMOTE STARTED IT STARTS THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160755December 11, 2018
WHEELS
THE TIRE RUBBER IS COMING AWAY FROM THE REAM. AND THE TIRES ARE GOODYEAR (DA8T-JJ1R-4415 DOUGNT IN 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155771December 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (253-475-7300, LOCATED AT 4101 S TACOMA WAY, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE EGR VALVE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT CONSUMER REPLACED MY IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153009November 21, 2018
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY 2007 JEEP G.CHEROKEE CAN BE ON THE HIGHWAY TRAVELING 55 MPH AND THEN DECIDED TO DIE. IT WILL SHUT OFF AND CANNOT INCREASE SPEED. I HAVE A ONE YEAR OLD IN THE BACK SEAT AND THIS HAS HAPPENED TO MANY TIMES WHILE HAVING MY SON THE BACK SEAT AND TRYING TO GET OVER TO THE BREAK DOWN LANE BEFORE IT COMPLETELY DIES. ALSO DOESN'T START SOME DAYS SOME WILL. DEFIANTLY HAVE ELECTRICAL PROVEN LIKE IN THE RECALL. THEIR IS A FUEL RELAY RECALL THERE IS A MANY RECALLS FOR THE SAME THINGS HAPPENING TO MY JEEP AND IT'S BECOMING A HAZARD AND SCARY FOR ME TRAVELING WITH MY SON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151132November 13, 2018
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
RECALL HAS BEEN OPEN FOR YEARS REGARDING THE IGNITION SWITCH BUT CHRYSLER NEVER HAS THE PART. FURTHER, THIS CAR HAS NUMEROUS REPORTS OF BRAKING ISSUES THAT ARE SPORADIC AND IT CAUSED ME TO REAR-END A VEHICLE ON NOV. 2, LUCKILY AT A VERY LOW RATE OF SPEED. I LET MY FOOT OFF THE BRAKE TO INCH FORWARD AND IT WOULD NOT ENGAGE AGAIN WHEN I PRESSED IT AGAIN MOMENTS LATER. MECHANIC COULDN'T REPLICATE THE ISSUE BUT THAT IS TYPICAL FOR CHRYSLER IT SEEMS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11145204November 4, 2018
ENGINE
ENGINE SHUTS OFF RANDOMLY WHILE DRIVING. HAS BEEN HAPPENING SINCE 2005
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143877October 29, 2018
AIR BAGS, SERVICE BRAKES
UNCERTAIN BUT THE VEHICLE WAS IN MOTION THE BRAKES FAILED TO STOP THE VEHICLE MAKING CONTACT WITH ANOTHER VECHICLE AT APPROXIMATELY 50 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143883. *DSY *DT *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11143883October 29, 2018
AIR BAGS, SERVICE BRAKES
VECHICLE WAS IN MOTION BRAKES FAILED, CAUSING FRONT END OF JEEP TO MAKE CONTACT WITH ANOTHER VECHICLE APPOX. SPEED AT TIME OF IMPACT 60 MPH AIRBAGS FAILED TO DEPLOY. SEE ALSO 11143877. *DSY
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11141536October 20, 2018
SUSPENSION, EXTERIOR LIGHTING
THERE WAS A RED LIGHTNING BULB THAT CAME OUT ON MY DASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129668September 15, 2018
AIR BAGS, ELECTRICAL SYSTEM
THE FUSE BOX UNDER HOOD IS LABELED INCORRECTLY AND ON THE COVER STATES SPARE FUSES IN CAVITY 29 AND 30. HOWEVER, IT IS ACCTUALLY THE AIRBAGS WHICH IS WHY IT IS IN A YELLOW SAFETY HOLDER AND ALSO THE ORIGINAL MANUAL THAT COMES WITH THE JEEP STATES THAT IT IS THE AIRBAG. HOWEVER DIRECTLY ON THE BOX UNDER THE HOOD IT SAYS CAVITY 29 AND 30 ARE SPARES WHICH ARE CAUSING PEOPLE TO PULL THEM OUT AND USE THEM AS SPARES ELSEWHERE UNAWARE THAT THEY ARE IN DANGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124094September 3, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
INTERMITTENT STALLING ISSUE. INITIALLY THE VEHICLE STARTS AND RUNS FINE. AFTER STOPPING OR EXTENDED DRIVING DURATION THE VEHICLE WILL RANDOM START STALLING AND CHECK ENGINE LIGHT FLASHES AND DINGS. THIS WILL LAST FOR A FEW MINUTES SOMETIMES AND OTHER TIMES THE ENTIRE TRIP. THE LAST FEW TIMES THIS HAS HAPPENED WE WERE NEARLY REAR ENDED AND PULLED OVER UNTIL IT WAS SOMEWHAT DRIVE ABLE. I AM TERRIFIED TO DRIVE IT AT THIS TIME FOR FEAR IT WILL CAUSE AN ACCIDENT. THIS HAS BEEN AN ONGOING ISSUE FOR A FEW YEARS AND HAS RECENTLY GOTTEN WORSE. WE'VE TAKEN THE VEHICLE TO THE JEEP DEALERSHIP SEVERAL TIMES AND HAVE HAD NUMEROUS PARTS REPLACED BUT NOTHING HAS RESOLVED THE PROBLEM. THE LAST TRIP TO THE DEALER THEY SAID THEY COULD NOT REPLICATE THE DESCRIBED ISSUE. WITH THE USE OF A SCOPE AND CODE REVIEW, MY HUSBAND HAS TAKEN TO REPLACING SMALLER, SIMPLE PARTS IN HOPES OF A SIMPLE SOLUTION....SPARK PLUGS, 02 SENSORS AND CATALYTIC CONVERTERS. NOTHING HAS HELPED. PLEASE HELP RESOLVE THIS ISSUE. SEEING ALL THE OTHER SIMILAR COMPLAINTS, HOW MANY DOES IT TAKE TO START AN INVESTIGATION OR RECALL? IT'S A SHAME AN ACCIDENT IT WHAT IT MAY TAKE TO ATTRACT ATTENTION TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098407May 29, 2018
FUEL SYSTEM, GASOLINE:STORAGE
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE REFUELING THE VEHICLE, THE VAPORS FROM THE FUEL TANK WOULD NOT ALLOW FUEL TO FLOW EVENLY INTO THE FUEL TANK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WHITTEN BROTHERS OF ASHLAND (11409 WASHINGTON HWY, ASHLAND, VA 23005, (804) 798-6071) WHERE IT WAS DIAGNOSED THAT THE VENT VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097228May 22, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE SHOOK AND THE ENGINE SPUTTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND, SHORTLY AFTER, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. POLICE AND FIRE REPORTS WERE NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED THE FAILURE ONLINE, BUT FOUND NO INFORMATION OR RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11096747May 18, 2018
SERVICE BRAKES
ABS ESB INDICATOR LIGHT ON. WHILE DRIVING THROUGH BUSY INTERSECTION, !!BRAKE!! RED INDICATOR CAME ON AND STOPPED MY VEHICLE FROM MOVING. WAS ABLE TO PULL TO THE SIDE OF THE INTERSECTION TO NOT BE HIT AND RESTART THE JEEP. ONCE RESTARTED NO LIGHTS ON AT ALL. TRACTION CONTROL KEEPS SETTING OFF ON ITS OWN FOR NO REASON CAUSING THE ABS/ESB LIGHTS TO APPEAR. TURN TRACTION CONTROL OFF AND PROBLEM STILL EXIST. BECOMING UNSAFE AND NO WAY TO FIGURE OUT WHAT IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093943May 15, 2018
ENGINE
AFTER DRIVING APPROXIMATELY 30 MILES ON THE INTERSTATE I STOPPED AND WENT INTO A STORE. WHEN I CAME BACK OUT IN 5-10 MINUTES AND ATTEMPTED TO STARTED IT, THE ENGINE FELT AS THOUGH IT WERE "JUMPING". HAD IT TOWED TO THE DEALER. THEY SAID IT HAD DROPPED A VALVE SEAT. CHRYSLER DETERMINED THAT IT HAPPENED BECAUSE IT HAD BEEN OVERHEATED. HOWEVER THERE WERE ABSOLUTELY NO OVERHEAT CODES IN THE COMPUTER. THE GAUGES HAVE NEVER READ HOT. IT WAS NOT LOW ON COOLANT. THEY STATED THAT THERE WERE NO LEAKS. IT WAS NEVER HOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093217May 10, 2018
UNKNOWN OR OTHER
THERE IS A TICKING SOUND COMING FROM EITHER THE ENGINE OR THE FRONT PASSENGER SIDE. IT ONLY MAKES THE NOISE WHEN GOING EXTREMELY SLOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092218May 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN VEHICLE GOES OVER A SMALL OR LARGE BUMP, A DASHBOARD LIGHT CLUSTER INDICATES TO SERVICE 4WD SYSTEM AND IS ACCOMPANIED BY ABS, TRACTION CONTROL, AND ESP BAS WARNING LIGHTS. ABS IS NOTICEABLY DISABLED WHEN THIS LIGHT CLUSTER APPEARS. THE INDICATIONS USUALLY LAST A FEW MINUTES BEFORE GOING AWAY. THIS HAS BEEN OCCURRING FOR APPROXIMATELY THE LAST 18,000 MILES. WHEN BROUGHT UP AT THE DEALERSHIP DURING ROUTINE MAINTENANCE, I AM TOLD THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. ON THIS LAST OCCASION, I LOST FULL BRAKING AUTHORITY AND WAS LUCKILY ABLE TO GRADUALLY SLOW DOWN AND PULL OVER TO THE FREEWAY SHOULDER WHILE APPLYING THE EMERGENCY BRAKE. WHEN THE VEHICLE WAS SHUT OFF AND TURNED BACK ON THE INDICATIONS WENT AWAY AND BRAKING WAS RESTORED. OBVIOUSLY, THIS CREATES A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091507May 3, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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