Jeep Grand Cherokee Complaints (2004)

1,295 consumer complaints on file.

#11130358September 20, 2018
ELECTRICAL SYSTEM
SYSTEM WILL READ "DRIVERS DOOR AJAR" WHEN DOOR IS CLOSED CAUSING THE LOSS OF CONTROL TO WINDOWS, INTERIOR LIGHTS AND RADIO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123566August 30, 2018
ENGINE
WHILE DRIVING DOWN THE HIGHWAY ALL OF A SUDDEN I HEARD A LOUD HISSING SOUND. NOTICED IT WAS A MANIFOLD LEAK AFTER FURTHER INSPECTION NOTICED TWO BOLTS WERE BROKE ON THE DRIVERS SIDE, LEFT SIDE OF THE MOTOR BY THE FIREWALL. THERE IS NO POSSIBLE WAY TO REMOVE THESE BROKEN BOLTS OTHER THAN PULLING THE MOTOR. NO MECHANIC WILL TOUCH IT. THEREFORE LEAVING THE COST ON THE CONSUMER. THE GRADE OF THE BOLTS ARE VERY POOR. THEY KNEW THE 4.7 V8 MOTOR WOULD NOT HAVE ENOUGH SPACE FOR THE CONSUMER TO FIX THESE ISSUES. LEAVING THE CONSUMER TO PAY THOUSANDS OF DOLLARS TO FIX THEIR MISTAKE IT IS NOT SAFE IT IS NOT FAIR. NOW THE CONSUMER HAS TO WORRY THAT'S EXCESSIVE HEAT THAT ESCAPED OUT THE MANIFOLD DUE TO THE BROKEN BOLTS DOESN'T CATCH ANYTHING ON FIRE UNDER THE HOOD WHILE DRIVING POSSIBLY INJURING OR FATALLY INJURING THE PEOPLE IN THE VEHICLE AS WELL AS OTHERS DRIVING ON THE ROAD. I FEEL THEY SHOULD BE RESPONSIBLE FOR THERE MISTAKE. THESE BOLTS SHOULD NOT BREAK OFF WITHIN 100,000 MILES IT IS A HAZARD TO THE DRIVER THERE OCCUPANTS I FEEL THEY SHOULD HAVE A RECALL. IT'S ONE THING IF YOU JUST DON'T HAVE THE MONEY TO FIX IT IT'S ANOTHER THING IF YOU DO AND THERE'S NO POSSIBLE SOLUTION THAT'S NOT WHAT I PAID FOR NOW I HAVE TO DRIVE A VEHICLE THAT I DON'T FEEL SAFE I CAN'T TRADE IT IN OR SELL IT BECAUSE YOU CAN HEAR IT NOW I'M STUCK WITH DRIVING IT FOR ANOTHER COUPLE THOUSAND MILES AND BE OUT OF THE VEHICLE ON THEIR BEHALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122818August 27, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, SEAT BELTS
TAKATA RECALL - HAD MY 2004 JEEP GRAND CHEROKEE IN FOR THE RECALL IN JANUARY 2018. THEY FIXED AIRBAG RECALL AND PROBLEM SEATBELT LIGHT CONSTANTLY BEING ON EVEN WHEN DRIVER IS CORRECTLY SEATBELTED IN- THE LIGHT STAYS ON. NOW, IT IS AUGUST 27, 2018 AND BOTH AIR BAG LIGHT AND SEAT BELT LIGHT ARE BACK ON. ALSO, THE FUEL TANK SKID PLATE IS COMPLETELY RUSTED THROUGH. THIS LEAVES THE GAS TANK FULLY EXPOSED, LEAVING YOU SUSCEPTIBLE TO ANY NUMBER OF POSSIBLE SCENARIOS WHERE THE FUEL TANK COULD IGNITE, ESPECIALLY IF ONE WAS TO BE REAR ENDED BY ANOTHER VEHICLE. IT IS NOT PROTECTED BY "SOLUTION" TO REPLACE THE TOW BAR PACKAGE. I KNOW SERVERAL OTHER PEOPLE WITH THE SAME VEHICLE AND FUEL TANK SKID PLATE RUSTING THROUGH COMPLETELY. THIS COMBINATION OF THE TAKATA AIRBAGS DEPLOYING UNEXPECTEDLY ALONG WITH THE EXPOSED FUEL TANK, & TRULY ENDANGERS THE LIVES OF THE DRIVER, ALL OCCUPANTS AND POTENTIALLY ANYONE ELSE IN THE VICINITY, IF ONE OR BOTH WE'RE TO EXPLODE. POTENTIALLY CAUSED ME LOSE OF LIFE TO THOSE INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119820August 14, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAKESHORE CHRYSLER JEEP DODGE RAM FIAT (330 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 641-9595) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115143August 1, 2018
ELECTRICAL SYSTEM
THE DRIVER'S SIDE CONTROL FOR THE WINDOWS AND DOORS DOES NOT WORK MAKING IT IMPOSSIBLE TO PUT THE WINDOWS DOWN OR LOCK THE CAR. THIS OCCURS WHEN IN MOTION OR WHILE STATIONARY. IT IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113676July 25, 2018
ENGINE
AFTER DOING WUITE ALOT OF RESEARCH I HAVE FOUND THAT THE 2004 JEEP GRAND CHEEROKEES HAVE A KNOWN STALLING PROBLEM THAT CANNOT BE EXPLAINED. THESE VEHICLES STALL WITHOUT WARNING CAUSING THE POWER STEERING AND POWER BRAKES TO FAIL. CREATING A HUGE SAFETY ISSUE FOR ANYONE IN THE IMMEDIATE AREA. EVERY COMPLAINT I HAVE SEEN STATES THAT THE OWNERS HAVE SUNK LOTS OF MONEY AND REPLACED SEVERAL PARTS ONLY TO HAVE THE PROBLEM RETURN TIME AND TIME AGAIN. WHY HAS THIS STALLING ISSUE NEVER BEEN ADDRESSED, AND JEEP HELD ACCOUNTABLE FOR THE REPAIRS? I HAVE FOUND HUNDREDS OF COMPLAINS ALL OVER THE INTERNET DESCRIBING THIS SAME STALLING HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110927July 12, 2018
UNKNOWN OR OTHER
THE FUEL TANK SKID PLATE IS RUSTED AND ONE OF THE STRAPS ARE BROKE. DONT DARE TO DRIVE FOR FEAR OF TANK FALLING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111039July 12, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V673000 (AIR BAGS); WHICH INDICATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102133June 15, 2018
ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE WIRING HARNESS FRACTURED AND CAUSED ALL THE ELECTRICAL COMPONENTS IN THE VEHICLE NOT TO WORK. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO PARK CHRYSLER JEEP (1408 HIGHWAY 13 WEST, BURNSVILLE, MN 55537) WHERE THE DRIVER'S SIDE WIRING HARNESS WAS REPLACED; HOWEVER, THE SAME FAILURE OCCURRED SEVERAL YEARS LATER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS ALSO TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097929May 25, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE INADVERTENTLY ACCELERATED WHILE DRIVING UP A HILL. THE CONTACT HAD TO EITHER APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE OR PLACE THE VEHICLE IN NEUTRAL TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC WAS NOTIFIED AND THE CONTACT WAS AWAITING A CALL BACK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093668May 14, 2018
ELECTRICAL SYSTEM
BACK SEAT ON DRIVER SIDE WINDOW IS STUCK IN THE DOWN POSITION, THE WINDOW BUTTON WAS PRESSED WHILE DRIVING ON A LOCAL STATE ROAD AND WOULD NOT GO BACK UP. BAD WIRING SHOULD BE THE CULPRIT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090448April 27, 2018
ELECTRICAL SYSTEM
WIRING BETWEEN THE DRIVER'S DOOR AND THE VEHICLE BREAK, WHICH CAUSES THE ELECTRIC LOCKS AND WINDOWS NOT TO WORK. EITHER MOVING OR STATIONARY. THIS HAS HAPPENED SEVERAL TIMES SINCE 2008
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089851April 24, 2018
FUEL/PROPULSION SYSTEM, SEATS, VEHICLE SPEED CONTROL
"TAKATA RECALL" MY DRIVER'S SEAT HAS BEEN REPLACE ONCE, AT MY OWN EXPENSE, DUE THE SEAT BECOMING EXTREMELY "WOBBLY" AND BEING BROKEN FROM THE BEASE FRAME AND FRAME UNDER SEAT. I WAS ON HIGHWAY DRIVING WHEN THE SEAT FIRST BECAME SLIGHTLY UNSTABLE, HAD I UNFORNATUNATELY BEEN STRUCK FROM THE REAR, I WOULD'VE BEEN VIOLENTLY THROWN FORWARD. I HAVE RESEARCHED THIS MATTER AND FOUND THAT THERE HAD BEEN A RECALL FOR THE 2004 JEEP GRAND CHEROKEE LAREDO WJ, YET I FOUND NOTHING ON THIS SITE. IT COSTS ME $600, WHICH IS A LOT FOR A DISABLED VETERAN. BUT MY SAFETY COMES FIRST. PLEASE LOOK INTO THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089767April 23, 2018
SEATS
I HAVE A 2004 JEEP GRAND CHEROKEE. I CAME TO A STOP YESTERDAY AND THE SEAT SHIFTED FORWARD AND NOW ROCKS. I LOOKED UNDER IT AND THE SEAT BRACKET BROKE. I LOOKED INTO IT ON INTERNET AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. I CONTACTED CHRYSLER BUT THEY WERE VERY UNHELPFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084451April 10, 2018
UNKNOWN OR OTHER
I HAVE CALLED THE CHRYSLER RECALL HOTLINE AND A DEALERSHIP NEARBY TO SEE IF MY CAR HAS A RECALL ON THE CRANKSHAFT POSITIONING SENSOR BECAUSE MY CAR KEEPS DYING WHILE I'M DRIVING DOWN THE ROAD AND IDLES ROUGH. I DID SOME RESEARCH ONLINE AND SEVERAL WEBSITES SHOWED A PROBLEM WITH MY MAKE AND YEAR MODEL YET I CANNOT REDEEM A RECALL WHICH I'M GUESSING IS BECAUSE IT'S VIN SPECIFIC. I WOULD JUST LIKE MY CRANKSHAFT POSITIONING SENSOR REPLACED. MY CAR HAS BEEN KNOW TO DIE SEVERAL TIMES THROUGH THE DAY WITH NO WARNING. IT HAS DIED MULTIPLE TIME GOING DOWN GEORGE BUSH HIGHWAY TOWARDS LEWISVILLE BEFORE YOU EXIT FOR MAIN STREET AND HAS EVEN DIED IN MY WAY TO SCHOOL IN THE MORNINGS WHICH IS ONLY ABOUT 1/2 A MILE. THE CALENDAR AT THE BOTTOM OF THE PAGE DOES NOT LET ME SELECT MORE THAN ONE DATE WHICH IS TROUBLING BECAUSE I COULD PUT A CHECK MARK IN A MAJORITY OF DAYS WHERE IT HAS DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081204March 26, 2018
STEERING
STEERING GEAR BOX SUDDENLY LOCKS UP ON SLOW TURNS IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079652March 15, 2018
SEATS
THE JEEP WAS STATIONARY WHEN THERE WAS A SOUND, WHEN I STARTED DRIVING THE SEAT BEGAN TO WOBBLE FROM SIDE TO SIDE (LEFT TO RIGHT) AND IT FELT LIKE THE SEAT COULD COME OFF, I HAD TO BRACE MY LEG AGAINST THE DOOR TOO KEEP THE SEAT SEMI-STABLE. LOOKING INTO THIS ISSUE I FOUND A WHOLE WEBSITE DEDICATED TO COMPLAINTS, AS WELL AS A WHOLE WEBSITE DEDICATED TO SELLING NEW BRACKETS TO COUNTERACT THIS PROBLEM. IF A THIRD PARTY HAVING TO SELL PARTS FOR A SPECIFIC ISSUE ISNT TELLING ON HOW COMMON IT IS, I DON'T KNOW WHAT IS. I HAVE YET TO BRING IT IN TO THE SHOP, HOWEVER ACCORDING TO THE COMPLAINTS ITS AN ISSUE WITH THEM MAKING WEAK BRACKETS THAN CAN FAIL DURING A CRASH. HERE IS THE WEBSITE DOCUMENTING COMPLAINTS, AS WELL AS THE WEBSITE FOR PARTS. HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ HTTPS://WWW.JEEPSEATBRACKET.COM/PAGES/THE-PROBLEM WE WILL BE GETTING IT DIAGNOSED, HOWEVER IT SEEMS THIS SHOULD BE AN ISSUE THAT IS ADDRESSED, ESPECIALLY CONSIDERING HOW DANGEROUS THIS COULD BE BOTH WITH IF IT BROKE WHILE DRIVING, AND IN A CRASH! I BELIEVE IT SHOULD BE A RECALL, OR HAVE ALL THE OWNERS OF CARS WITH THIS PROBLEM FIXED AT THEIR COST WITH HOW COMMON IT SEEMS, AND IM UPSET THEY HAVENT ADDRESSED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079713March 15, 2018
ENGINE, POWER TRAIN, VISIBILITY/WIPER
TRANSMISSION COOLANT LINE IS LEAKING IT'S BEEN WORKED ON SEVERAL TIMES. THE MOTOR HAS AIR IN THE COOLANT SYSTEM AFTER REPLACEMENT OF RADIATOR. THE POWER STEERING LINE WAS REPLACED. THE BACK WIPER MOTOR DOES NOT WORK. SOMETHING INEW THE DASH MAKES A MOVING SOUND AFTER THE ENGINE IS SHUT OFF ON PASSENGER SIDE. I HAD BRAKE LINES FIXED. THE VEHICLE LOOSES OIL ON THE ROAD DUE TO THE LINE LEAKING. THE BACK WIPER NOT WORKING MAKES IT HARD TO SEE OUT THE BACK WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004492January 30, 2018
AIR BAGS, SEAT BELTS
2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE ACCIDENT - AIRBAG AND SEAT BELT DEFECT. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057342December 29, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE BRAKE PEDAL FAILED TO WORK WITHOUT WARNING. THE CONTACT APPLIED THE FRONT BRAKE TO STOP THE VEHICLE. THE CONTACT WAS AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE REAR BRAKE LINE WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee