Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10806321November 23, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE WAS INVOLVED IN A CRASH, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED TWO CRACKED RIBS AND INJURIES TO THE HEAD. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000. UPDATED 04/08/16*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10794730November 18, 2015
FUEL/PROPULSION SYSTEM
WE COULD IT TO THE DEALER FOR THE N47 RECALL AND IT WAS THERE FOR 24 HOURS AND THEY SAID IT DOESN'T NEED A HITCH IT DOESN'T NEED ANY PROTECTION FOR THE FUEL TANK. I DON'T UNDERSTAND WHY AND THIS RECALL IS A WASTE OF MY TIME AND THE CAR CAN STILL BLOW UP IN A REAR END CRASH,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789719November 11, 2015
VISIBILITY/WIPER
BLEND DOORS BREAKING...WON'T ALLOW ME TO DEFROST...IMPOSSIBLE TO SEE OUT OF WINDSHIELD. ..VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787833November 2, 2015
VISIBILITY/WIPER
BLOWS COLD AIR ON PASSENGER SIDE WHEN HEAT IS ON AND MY WINDOWS CONTINUOUSLY FOG UP IN THE COLD. VEHICLE WAS LIKE THIS WHEN I PURCHASED IT WAS USED. FINDING IT THERE ARE THOUSAND AND THOUSANDS OF PEOPLE WITH THIS ISSUE OUR FORUMS ARE EVERYWHERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786520October 27, 2015
UNKNOWN OR OTHER
THE CAR WILL STALL WITH NO WARNING WHILE DRIVING AT LOW AND HIGH SPEEDS. I PURCHASED THE VEHICLE 2 MONTHS AGO. IT HAS 123000 MILES ON IT. IT HAS STALLED WHILE DRIVING 45 MPH AS WELL AS 15 MPH. IT USUALLY RESTARTS AFTER IT HAS BEEN TURNED OFF AND PUT IN PARK. I REPLACED THE FUEL FILTER WITH NO CHANGE IN IT'S STALLING PROBLEM. HAS BEEN SEEN BY MECHANICS, NO ONE HAS AN ANSWER. MANY FORUMS ONLINE ARE FILLED WITH SIMILAR STORIES ABOUT JEEP CHEROKEES STALLING WHILE DRIVING. IT IS VERY DANGEROUS. THERE IS NO RECALL FOR THIS MODEL, I BELIEVE THERE SHOULD BE BEFORE SOMEONE GETS REAR ENDED ON A FREEWAY OR OTHER FAST MOVING ROAD. I AM UNABLE TO DRIVE MY VEHICLE BECAUSE OF THIS PROBLEM. THIS HAS HAPPENED AT LEAST 10 TIMES. TWICE I HAVE REQUIRED A TOW BECAUSE THE CAR WOULD NOT START BACK UP WITHIN A HALF HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783483October 19, 2015
SERVICE BRAKES, SEATS, EXTERIOR LIGHTING
I HAVE READ THAT !ANY PEOPLE HAVE THE SAME DRIVER'S SEAT ISSUE. THE HOLES FOR THE BOLTS HAS BEEN SHREDDED COMPLETELY AND THE DEALERSHIP TRIED TO CHARGE $3,500 TO REPAIR IT. IT'S A DEFECT THAT SHOULD BE FIXED FOR FREE. IT UNDER THE SEAT, HOW CAN THE OWNER DESTROY THAT. 2) THE HEAD LIGHT COVERS GETS THIS DISCOLORATION OR GRIME ON THE INSIDE DECREASING THE BRIGHTNESS BY 45% AT NIGHT, THIS DIDN'T HAPPEN IN MY BRONCO. I CALLED CHRYSLER AND THEY SAID THE RECALL # LISTED ONLINE DIDN'T MATCH THE FORMAT OF THE NUMBERS IN THEIR SYSTEM TO DO RESEARCH. WHAT? THIS IS RIDICULOUS, FIX YOUR RECALLS CHRYSLER!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775328September 23, 2015
POWER TRAIN, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK AND INTO REVERSE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. IN ADDITION, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT IT WAS UNKNOWN IF THE TRANSMISSION OR THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10763304September 12, 2015
UNKNOWN OR OTHER
CHRYSLER JEEP WAS SUPPOSE TO FIX MY 2000 JEEP GRAND CHEROKEE THEY ARE REFUSING TO FIX THE JEEP THAT IS ALREADY ON THE RECALL LIST I CALL AND THEY SAID IF I PUT A AFTER MARKET HITCH ON MY VEHICAL THAT I WOULD BE PUTTING MYSELF UP TO GET KILLED IN A LOW SPEED CAR CRASH. THEY TOLD ME NOT TO PUT A HITCH ON IT THAT THEY PUT A FACTORY HITCH ON MY VEHICAL I TOOK JEEP IN THEY REFUSED TO DO WHAT THEY SAID THEY WAS GOING TO DO AND THERE NEEDS TO BE SOME FEDERAL LIABILITY AS JEEP ALREADY SAID THEY WERE GOING TO DO THIS AND THE FEDERAL GOVERNMENT ALL READY DEEMED IT A DEATH THREAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763023September 10, 2015
STEERING
WHEN THIS VEHICLE GETS UP TO 60 IT SHAKES VERY BAD UNTIL I PRESS THE BREAK. I HAVE REPLACED ALL THE FRONT END SUSPENSION PARTS AND IT STOPPED FOR A FEW MONTHS AND HAS NOW STARTED AGAIN. THIS IS VERY SCARY AND I AM WORRIED ABOUT A POSSIBLE CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759593August 26, 2015
AIR BAGS
MY AIRBAG LIGHT HAS BEEN LIT UP ON THE DASH FOR WELL OVER A YEAR NOW AND STILL BEEPING LOUDLY AT ME EVERY FEW MINUTES. I WANT TO KNOW WHY IT'S MY RESPONSIBILITY TO PAY FOR THIS TO BE FIXED AT THE THE PRICE OF 450.00 (DEALERSHIP QUOTE)? THERE IS NO REASON FOR WHY THE CLOCK SPRING SHOULD BE BROKEN AND HAVE TO BE FIXED. I AM NOT THE ONLY PERSON COMPLAINING OF THIS PROBLEM AND I WANT TO KNOW WHY THERE HASN'T BEEN A RECALL ON IT? WHY IS THE 2000 YEAR BEING SKIPPED OVER FOR THIS JEEP AND THE RECALLS OF IT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758504August 22, 2015
STEERING, WHEELS, STRUCTURE:BODY
WHILE DRIVING AT SPEEDS AROUND 48 TO 51 MPH, YOU CAN FEEL THE STEERING WHEEL START SHAKING SOMETIMES IF YOU TAKE YOUR FOOT OFF THE GAS PETAL IT WILL STOP BUT MORE THAN NOT IT WILL GO INTO A VIOLENT SHAKE TO WHERE ONE CAN HARDLY HANG ONTO THE STEERING WHEEL. YOU HAVE TO TRY AND GET SAFELY TO SHOULDER AND STOP. THEN YOU CAN DRIVE AWAY BUT WHEN SPEEDING UP TO MERGE BACK INTO TRAFFIC IT DOES IT AGAIN. WHEN YOU JUST CANT TAKE IT ANYMORE YOU EXIT THE FREEWAY JUST TO DRIVE THE CITY STREETS TO WHERE YOU GET THE SMALL LIKE SHAKING IN THE STEERING WHEEL. THESE PAST 2 WEEKS IT SEEMS TO BE HAPPEING MORE OFTEN. I HAVE HAD SOME WORK DONE AS TO WHAT MY GUY THOUGHT IT COULD BE FOR IT TO NOT BE FIXED. I ALSO NOW HAVE THE ANNOYING AIR BAG LIGHT COMING ON AND BEEPING WHILE TURNING ANY DIRECTION CORNER. I REALLY LIKE THE JEEP BUT I ONLY WORK PART TIME AND MY FIANCE PASSED AWAY 2 YEARS AGO BEFORE HIS PASSING HE BOUGHT THE JEEP SO I WOULD HAVE A SAFE VEHICLE TO DRIVE. I DO NOT FEEL SAFE DRIVING THE JEEP BUT IT IS THE ONLY ONE I DO HAVE NOW..PARTS AND WORK DONE AS OF FEBRUARY OF 2015.....3 TIE ROD ENDS REPLACED 2 LOWER ONE UPPER ON PASSENGER SIDE, 2 NEW TIRES BECAUSE I WAS TOLD THAT IS WHAT WAS CAUSING IT., A REAR DRIVER SIDE WHEEL SEAL, A VALVE COVER GASKET, 2 SETS OF FRONT BRAKE PADS AND ROTORS COSING WELL OVER 1300.00. AND STILL HAVE THIS VIOLENT SHAKE. I CAN NOT AFFORD TO BUY A DIFFERENT VEHICLE SO PLEASE TELL ME WHAT TO STOP THE SHAKING FOREVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748930August 15, 2015
UNKNOWN OR OTHER, ENGINE
THE ENGINE IS NOT COOLING CORRECTLY WHEN SITTING STILL. THE ELECTRIC FAN THAT KEEPS THE ENGINE FROM OVERHEATING DOES NOT COME ON, WHETHER SITTING OR RUNNING. GOT STUCK ON THE SIDE OF THE ROAD TRYING TO GET THE VEHICLE COOL AND HAD TO DRIVE 20 MILES PER HOUR IN A 45 MILE ZONE AND THE ENGINE SHUT DOWN IN THE MIDDLE OF THE ROAD. THE THERMOSTAT WAS CHANGED, BUT THE VEHICLE CONTINUES TO OVERHEAT, AND AS PREVIOUSLY STATED, THE ELECTRIC FAN DOES NOT COME ON AT ALL, SITTING STILL OR DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746150August 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE NEEDED TO BE INSPECTED AND DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 99V343000 (AIR BAGS) AND 14V643000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 09/10/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744949July 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS WOULD SUDDENLY TURN ON AND THE VEHICLE WOULD SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE SENSORS WERE REPLACED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744839July 29, 2015
ELECTRICAL SYSTEM
TWO OR THREE TIMES A YEAR THE LEFT REAR BLINKER WILL HAVE TO BE REPLACED DUE TO THE HOUSING MELTING THE CONTACTS AND BURNING SO IT STOPS WORKING. THE TWO BACK DOORS WILL INTERMITTENTLY NOT UNLOCK WITH THE KEY REMOTE (VERY FRUSTRATING!) THE LEFT BACK DOOR WINDOW WILL STOP GOING UP AND DOWN AND WE ARE TOLD BY THE ONE THAT REPAIRED IT THAT THE WIRES FOR ALL OF THAT IS RUNNING THROUGH THE DRIVERS SIDE DOOR HINGE FROM THE DASH AND GETS PINCHED OFF FROM BEING BENT! THE FRONT END WILL GROWL WHEN I MAKE A LEFT TURN, I HEAR A HOWLING FROM THE REAR END AT SPEEDS OF 35 MPH AND UP. WHEN I COME TO A QUICK STOP AND MAKE A SHARP TURN IT SOUNDS AND FEELS LIKE THE REAR END SHIFTS FORWARD AN INCH OR TWO. THE BRAKES HAVE ALWAYS GRABBED AND JERKED LIKE THEY WERE WARPED WHILE COMING TO A STOP. I HAVE OWNED IT FOR THREE YEARS AND HAVE HAD TO PUT TWO WATER PUMPS IN IT. THE WIPER WASHERS HAVE NEVER WORKED. THE SPARE TIRE WELL USE TO FILL UP WITH WATER WHEN IT RAINED AND ONE DAY MY HUSBAND PUT A SCREW IN THE BOTTOM OF THE BACK LICENSE PLATE AND IT STOPPED FILLING UP WITH WATER! MY BRAND NEW CD MAGAZINE HAS STOPPED WORKING AND I'M GUESSING ITS BECAUSE OF THE LOCATION OF THE DECK ITSELF. BEING RIGHT OVER THE REAR TIRE WELL THE VIBRATIONS HAVE PROBABLY WRECKED HAVOC ON THE PLAYERS EYE. IT SEEMS AS THOUGH OVER HALF OF THE REPAIRS ON THIS JEEP HAVE COST US AT LEAST $1000.00 EACH. I COULD GO ON FOR HOURS AND I HAVE RECEIPTS FOR EVERY ONE OF THEM! NOW I THINK I AM SEEING WHAT LOOKS TO BE A LEAK FROM THE PLASTIC GAS TANK. I WANT TO KNOW WHY MY YEAR OF THIS JEEP, 2000, WAS SKIPPED OVER FROM THE RECALLS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744830July 29, 2015
ELECTRICAL SYSTEM, AIR BAGS
THIS IS JUST THE BEGINNING OF MY COMPLAINTS, IT WILL TAKE ANOTHER 3 OR 4 OF THESE FORMS TO TOUCH ALL OF THEM. WHILE RUNNING THE HEATER WITH THE FAN GOING IT STARTED SMELLING LIKE IT WAS BURNING AND THEN THE BLOWER QUIT RUNNING. IT TURNED OUT TO BE THE BLOWER MOTOR RESISTOR. IT HAD MELTED TO THE POINT OF FUSING THE WIRES INTO THE PLASTIC WHICH THE RESISTOR WAS MADE OF. IT WAS A FIRE HAZARD! THE PART COST US $270.00 NOT INCLUDING LABOR. IN THE MIDDLE OF A HUGE RAINSTORM THE DRIVER SIDE WINDOW QUIT WORKING AND WOULDN'T GO UP, UPON LEAVING THE DEALERSHIP AND HAVING THE WINDOW MECHANISM REPLACED, THE AIRBAG LIGHT ON THE DASH STARTED INTERMITTENTLY CHIMING AND HAS NEVER STOPPED. THE DEALERSHIP SAID THE CLOCK SPRING NEEDS TO BE REPLACED AT $395.00. SINCE I HAD JUST HAD TO HAVE THE HEATER CORE FIXED TO KEEP IT FROM DUMPING ALL OVER THE CARPET, I COULDN'T AFFORD TO FIX IT OR HAVE THE A/C COMPRESSOR CLUTCH WHICH WAS FROZEN, REPLACED EITHER, ANOTHER $702.00. I HAVE OWNED THIS JEEP SINCE JAN OF 2012. BEGINNING WITH A NEW MOTOR I HAVE PAID FOR THIS VEHICLE 3 TIMES OVER DUE TO REPAIRS AND PROBLEMS STEMMING FROM THE FACTORY AND THE CHEAP WAY IT WAS BUILT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734474July 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED MULTIPLE TIMES OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN HE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733717July 13, 2015
FUEL/PROPULSION SYSTEM
VEHICLE HAS GAS TANK KNOWN TO EXPLODE IN REAR END COLLISIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726675June 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WOULD ONLY RESTART IF IT HAD BEEN PARKED FOR A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723844June 7, 2015
ELECTRICAL SYSTEM
INITIAL HAPPENING DRIVING A SAFE SPEED AND CAR COMPLETELY SHUTS DOWN. WAS ABLE TO RESTART AND DROVE TO NEAREST STATION...WHICH STARTED A SERIES OF PCM REPLACEMENTS. I NOW UNDERSTAND THAT THERE ARE NOT NEW PCM'S THAT CAN BE INSTALLED. NOTHING BUT REFURBISHED ONES, SO EACH TIME I'M GETTING SOMEONE ELSE'S PROBLEMS. MAYBE NOT THE ORIGINAL ONE I HAD BUT EVENTUALLY ANOTHER ONE COMES UP...WHERE THE CAR COMPLETELY SHUTS OFF. MY UNDERSTANDING IS THAT IT IS A PROBLEM WITH THE 2000 MODELS. MY REAL ISSUE IS THAT WHY DOESN'T THE CAR MANUFACTURE OFFER A NEW PCM TO INSTALL. NOW WAITING FOR THE NEXT CUTOFF...HAVE POURED TOO MUCH MONEY INTO THE CAR TO SELL. THIS THE 3RD REPLACEMENT AND INSTALLED FEB. 2015, FIRST ONE MAY 2012 , THE SECOND ONE FEB. 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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