Jeep Grand Cherokee Complaints (1999)

1,638 consumer complaints on file.

#10641191October 3, 2014
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE TURN SIGNAL INDICATORS MALFUNCTIONED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS REPAIRED SEVERAL TIMES, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641173October 3, 2014
SEAT BELTS, AIR BAGS
MANY TIMES IT IS ALMOST IMPOSSIBLE TO UNLATCH EITHER THE PASSENGER OR DRIVER SEAT BELT WITHOUT MUCH TUGGING AND PULLING. IN AN EMERGENCY SITUATION, THIS COULD BE CATASTROPHIC. MY DEALER HAS NO RECOMMENDATION. WHEN I TURN MY STEERING WHEEL, USUALLY TO THE RIGHT, THE AIR BAG NOTIFICATION SIGNAL WILL COME ON, INDICATING THE AIR BAG IS NOT INFLATED PROPERLY. THIS SEEMS TO ME TO BE A SAFETY ISSUE, BUT THE DEALER SAYS THERE IS NO RECALL AND HAS QUOTED ME ABOUT $1000 TO REPAIR THIS SITUATION. I AM THE ORIGINAL OWNER, AND THE CAR HAS NEVER BEEN IN AN ACCIDENT WHERE THE AIR BAG WAS DEPLOYED. I HAVE CHECKED ONLINE AND MANY OTHERS HAVE THIS SAME PROBLEM WITH THEIR 1999 JEEP GRAND CHEROKEES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637911September 29, 2014
STEERING
1999 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END SHAKE "DEATH WOBBLE" HE EXPERIENCED. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT, FOR THE REPLACEMENT OF THE STEERING DAMPER, TIE ROD END, AND THE UPPER AND LOWER BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638404September 23, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SKID PLATE, UNDER THE REAR OF THE VEHICLE THAT HOLDS THE FUEL TANK, WAS CORRODED AND RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637940September 22, 2014
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
FIRST INCIDENT ROUGH IDLING,SECOND INCIDENT TRYING TO QUIT ON MY WAY OUT OF TOWN, THIRD INCIDENT ON MY WAY TO WORK. HAD OXYGEN SENSOR REPLACED 2 OR 3 TIMES AND THAT HAS STILL NOT FIXED THE PROBLEM ! COME TO A STOP AT A RED LIGHT AND THE CAR FEELS LIKE IT'S SPUTTERING TO QUIT ,! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637627September 19, 2014
ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY AT 70 MPH AND THE CAR SHUT OFF BY ITSELF WITHOUT ANY WARNING, THEN WITHIN 10 SECONDS, IT RESTARTS ITSELF. VERY SCARY... THIS HAS HAPPENED TO ME MORE THAN 10 TIMES WHILE ON THE HIGHWAY..IT ALSO HAPPENS AT RANDOM TIMES, ANYDAY, ANYTIME, ANY SPEED. SOMETIMES WHEN IT DIES, I HAVE TO WAIT ABOUT 10 TO 15 MINUTES BEFORE IT WILL START UP AGAIN.... VERY FRUSTRATING!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632210September 10, 2014
ENGINE, VEHICLE SPEED CONTROL
I WAS DRIVING HOME FROM THE GYM, AND WHILE I WAS SITTING AT THE LIGHT TO TURN THE TRUCK SPUTTERED. UPON ACCELERATING THROUGH THE LIGHT THE TRUCK STALLS OUT AND RESTARTS ITSELF. THIS HAPPENS ON A DAILY BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631491September 8, 2014
ELECTRICAL SYSTEM
HELP! WE HAVE BEEN EXPERIENCING RANDOM ELECTRICAL MALFUNCTIONS FOR MORE THAN TWO (2) YEARS WITH NO END IN SIGHT. WE'VE GONE TO TWO (2) LOCAL JEEP DEALERSHIPS AND SPENT MORE THAN $2,000.00 TO FIND AND REPAIR THE PROBLEMS ONLY TO HAVE THE SAME PROBLEMS RETURN OVER AND OVER: 1.) ALL DASH / INSTRUMENTS AND LIGHTS SUCH AS THE CHECK ENGINE, CHECK GAUGES, SPEEDOMETER, TACHOMETER (INCLUDING THE AIR BAG) COME ON & STAY ON. 2.) THE FUEL & BATTERY GAUGES FLUCTUATE AND THEN THE GAUGES FAIL TO REGISTER.. 3.) THE WINDOWS, SUNROOF AND ALL DOORS OFTEN FAIL TO OPERATE... THE WINDOWS DO NOT OPERATE WHEN THE ENGINE IS RUNNING. WE BELIEVE OUR PROBLEMS MAY HAVE TO DO WITH THE TIPM MODULE. JUST SAW ON THE NEWS THAT SEVERAL JEEPS HAVE HAD THE SAME PROBLEMS, AND IT SHOWED EXACTLY THE SAME THING THAT IS HAPPENING TO MY 1999. IT IS NOW 2014, AND THEY HAVE NEVER BEEN ABLE TO FIX IT. AT FIRST, ONE DEALERSHIP SAID NO CHARGE FOR SERVICE BECAUSE THEY (THE DEALER) HAD CONTACTED CHRYSLER. CHRYSLER IT SEEMED HAD ASSUMED THE RESPONSIBILITY, BUT WHEN THESE PROBLEMS KEPT HAPPENING AND HAPPENING THEY GIVE UP, AND PUT THE BURDEN ON US. THIS IS AN ELECTRICAL PROBLEM WHICH WE BELIEVE CHRYSLER HAS ALL ASSUMED THE RESPONSIBILITY BY THEIR FIRST ACTIONS. WE NEED TO GET THIS FIXED. THESE PROBLEMS WERE NOT CAUSED BY US. WE ARE DEALING WITH ELECTRICAL PROBLEMS BEYOND OUR CONTROL? WE BELIEVE THESE ARE PROBLEMS KNOWN TO THE MANUFACTURER. THIS IS A DANGEROUS SITUATION, IF THE AIR BAG WON'T WORK, OR THE WINDOWS WON'T OPEN. PLEASE SEE THE LINK BELOW TO THE CBS NEWS VIDEO REPORT. HTTP://WWW.CBSNEWS.COM/NEWS/AUTO-GROUP-SAYS-NERVE-CENTER-DEFECT-BEHIND-CHRYSLER-PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631497September 8, 2014
ELECTRICAL SYSTEM
HELP! WE HAVE BEEN EXPERIENCING RANDOM ELECTRICAL MALFUNCTIONS FOR MORE THAN TWO (2) YEARS WITH NO END IN SIGHT. WE'VE GONE TO TWO (2) LOCAL JEEP DEALERSHIPS AND SPENT MORE THAN $2,000.00 TO FIND AND REPAIR THE PROBLEMS ONLY TO HAVE THE SAME PROBLEMS RETURN OVER AND OVER: 1.) ALL DASH / INSTRUMENTS AND LIGHTS SUCH AS THE CHECK ENGINE, CHECK GAUGES, SPEEDOMETER, TACHOMETER (INCLUDING THE AIR BAG) COME ON & STAY ON. 2.) THE FUEL & BATTERY GAUGES FLUCTUATE AND THEN THE GAUGES FAIL TO REGISTER.. 3.) THE WINDOWS, SUNROOF AND ALL DOORS OFTEN FAIL TO OPERATE... THE WINDOWS DO NOT OPERATE WHEN THE ENGINE IS RUNNING. WE BELIEVE OUR PROBLEMS MAY HAVE TO DO WITH THE TIPM MODULE. JUST SAW ON THE NEWS THAT SEVERAL JEEPS HAVE HAD THE SAME PROBLEMS, AND IT SHOWED EXACTLY THE SAME THING THAT IS HAPPENING TO MY 1999. IT IS NOW 2014, AND THEY HAVE NEVER BEEN ABLE TO FIX IT. AT FIRST, ONE DEALERSHIP SAID NO CHARGE FOR SERVICE BECAUSE THEY (THE DEALER) HAD CONTACTED CHRYSLER. CHRYSLER IT SEEMED HAD ASSUMED THE RESPONSIBILITY, BUT WHEN THESE PROBLEMS KEPT HAPPENING AND HAPPENING THEY GIVE UP, AND PUT THE BURDEN ON US. THIS IS AN ELECTRICAL PROBLEM WHICH WE BELIEVE CHRYSLER HAS ALL ASSUMED THE RESPONSIBILITY BY THEIR FIRST ACTIONS. WE NEED TO GET THIS FIXED. THESE PROBLEMS WERE NOT CAUSED BY US. WE ARE DEALING WITH ELECTRICAL PROBLEMS BEYOND OUR CONTROL? WE BELIEVE THESE ARE PROBLEMS KNOWN TO THE MANUFACTURER. THIS IS A DANGEROUS SITUATION, IF THE AIR BAG WON'T WORK, OR THE WINDOWS WON'T OPEN. PLEASE SEE THE LINK BELOW TO THE CBS NEWS VIDEO REPORT. HTTP://WWW.CBSNEWS.COM/NEWS/AUTO-GROUP-SAYS-NERVE-CENTER-DEFECT-BEHIND-CHRYSLER-PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631614September 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE DEALER REPLACED THE PCM BOARD, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628003August 25, 2014
FUEL SYSTEM, GASOLINE
FUEL TANK IS HELD IN PLACE BY A SKID PLATE (A.K.A. BRUSH PLATE). THE SKID PLATE HAS COMPLETELY RUSTED OUT AND THE FUEL TANK IS IN DANGER OF FALLING OFF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626650August 20, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FAN IN THE VENTILATION SYSTEM FAILED TO RUN AT A HIGH SPEED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT A BLOWER MOTOR RESISTER NEEDED TO BE REPLACED. HOWEVER, THE PART NEEDED WAS NO LONGER MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620825August 8, 2014
SEATS
I WAS DRIVING ALONG, AND MADE A LEFT TURN WHEN I HEARD A LOUD POP AND FELT MY DRIVER'S SEAT BECOME LOOSE. IT WOBBLES AROUND AND FEELS AS THOUGH IT WOULD GO FLYING AWAY IF I WERE TO BE STRUCK BY ANOTHER VEHICLE AT ANY TIME. IT MAKES THE CAR VERY HARD TO DRIVE AND FEELS VERY UNSAFE. I TOOK IT TO THE DEALERSHIP AS SOON AS I COULD GET IT THERE AND WAS TOLD THE PART TO FIX IT HAD BEEN DISCONTINUED. I WAS ADVISED TO GO AND TRY TO FIND A SEAT AT A PULL APART PLACE AND TAKE IT ALL TO AN UPHOLSTERER TO BE FIXED. I EXPLAINED THAT THE INTERNET WARNED AGAINST DOING THAT AS THE USED PART IS LIKELY TO BREAK AND THAT A FIX WAS AVAILABLE AT JEEP SEAT BRACKET DOT COM. I ASKED THE DEALERSHIP TO ORDER AND INSTALL THIS PART, AS I KNEW THAT CHRYSLER KNEW ABOUT THE PROBLEM AND HAD BEEN ASKED BY NHTSA FOR A RECALL AND HAS TO DATE REFUSED TO DO SO. I WAS ASKED TO LEAVE THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615450July 22, 2014
SEATS
DRIVING HOME FOLLOWING AND AS I WAS SLOWING FOR A CURVE IN A RESIDENTIAL AREA NEAR HOME THE SEAT GAVE WAY. I CHECKED AS BEST I COULD AND NOTICED SOME RUST AREAS ON THE CARPET, BOLTS, HOLDING THE SEAT FRAME & THE FRAME ITSELF (THERE WAS NO INTERIOR WATER LEAKS IN THE VEHICLE). THE SEAT HAS CONTINUED TO GIVE & BREAK. I CHECKED TO SEE IF A RECALL HAD BEEN MADE OR A SAFETY BULLETIN BEEN ISSUED AND FOUND IT HAD NOT, BUT THE NUMBER OF PEOPLE THAT HAD MADE INQUIRIES AND COMPLAINTS, MANY WITH MUCH SADDER CONSEQUENCES WHILE DRIVING AT SPEED ON INTERSTATES AND SUPERHIGHWAYS, WAS SIZABLE AND QUITE HONESTLY FRIGHTENING. AS I READ THESE AND SAW THAT AFTER THESE OTHER PERSONS SUFFERING THIS SAME OBVIOUSLY MANUFACTURING DEFECT HAD GONE TO THEIR DEALERSHIPS WITH THE DEALERS OFFERING TO REPAIR IT AT THE VEHICLE OWNERS EXPENSE ($700-$1200) AND FOR A TECHNICIAN TO CHECK THE SEAT AND BRACKET COULD COST A MINIMUM OF $60-$90/HR. I PERSONALLY DO NOT HAVE THAT KIND OF MONEY READILY AVAILABLE ESPECIALLY TO PAY FOR A MANUFACTURER'S ERROR THAT THEY HAVE BEEN AWARE OF FOR MORE THAN A DECADE! MY SOLUTION HAS BEEN TO LIMIT MY DRIVING TO GOING BACK AND FORTH TO WORK M-F (RUNNING BASIC ERRANDS DURING THESE DRIVES) WITH MY STAYING HOME ON WEEKENDS, AND ONLY MAKING TRIPS TO VISIT FAMILY THAT LIVE WITHIN 45 MILES EVERY TWO TO THREE MONTHS. LAST YEAR, I DROVE THIS, MY ONLY VEHICLE AT MY HOME, AROUND 3,300 MILES. THE QUALITY OF MY LIFE, I FEEL, HAS SUFFERED AS I HAVE BECOME RESTRICTED IN THE ABILITY TO SAFELY TRAVEL! I FEEL IT A TRAVESTY THAT THE CHRYSLER MOTOR COMPANY HAS KNOWN ABOUT AND HAS FAILED TO CARE ENOUGH ABOUT THE SAFETY OF THEIR VEHICLES TO DO THE RIGHT AND PROPER THING, RECALL AND REPLACE THESE MATERIALS. I GUESS IF IT DOESN'T EXPLODE IT DOESN'T MATTER! PLEASE DON'T GET ME WRONG, I DO LOVE MY JEEP, BUT NOT CORPORATE NEGLIGENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598928June 17, 2014
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE GEAR SHIFT BOX WAS BUMPED AND THE VEHICLE SHIFTED OUT OF GEAR. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TO BE INSPECTED, DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593874May 24, 2014
FUEL SYSTEM, GASOLINE
RUSTED FUEL TANK SHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593380May 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588164May 13, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLOWER TO THE HEATER AND AIR CONDITIONING WENT OUT. I HAVE HAD IT REPLACED 2 TIMES IN LESS THAN 3 YEARS. NOW ITS OUT AGAIN. IT'S DIFFICULT TO DRIVE IN WINTER WITH NO BLOWER TO A HEATER AND DIFFICULT IN SUMMER WITH NO BLOWER TO THE AIR CONDITIONING. A MECHANIC I WENT TO SAID HE HAS SEEN MULTIPLE JEEPS WITH THIS SAME ISSUE. HE BELIEVES IT MAY BE THE CABLE WIRES DUE TO THE NEARNESS TO THE ENGINE AND THEY WERE NOT BIG ENOUGH TO HANDLE THE HEAT. IS THIS TRUE? HE ALSO THOUGHT JEEP WAS AWARE OF THIS ISSUE. IF SO, HOW DO I GET THIS FIXED SO IT WORKS PROPERLY AND NOT GO OUT EVERY YEAR? EVERY ONCE IN A "BLUE MOON" THE BLOWER WILL COME ON FOR A COUPLE SECONDS BUT WILL NOT STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586238May 2, 2014
SEATS
TL* THE CONTACT OWNS 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE GETTING IN AND OUT OF THE VEHICLE, THE DRIVER'S SEAT BECAME LOOSE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585375April 28, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
WAS REMOVING REAR HITCH SO I COULD REPAINT IT AND NOTICED THAT MY GAS TANK SHIELD WAS ROTTED AND GAS WAS LEAKING ABOVE SHIELD SO I REMOVED THE ROTTED SHIELD AND FOUND LEAK.IT WAS CAUSED BY DIRT AND ROAD GRIME GETTING IN ABOVE WHERE SHIELD WAS ROTTED.THANK GOD I CAUGHT IT BEFORE SHIELD STARTED TO FALL AND SPARK AGAINST ROAD.COME TO FIND OUT THAT SHIELD IS THE ONLY THING HOLDING GAS TANK IN VEHICLE WHICH I BELIEVE IS TOTALLY A HAZARD FOR ALL GRAND CHEROKEE OWNERS FROM 1999-2004 AT LEAST.I WENT ONLINE AND FOUND OUT THIS WAS A MAJOR DEFECT IN ALL FROM 1993-2004 AND YET NO RECALLS.THERE HAVE BEEN MANY FIRES FROM THIS AND I BELIEVE IT SHOULD BE LOOKED AT.MINE AT PRESENT JUST SITS IN YARD AS THEY WANT 400 HUNDRED FOR SHIELD AND 400 HUNDRED OR MORE FOR TANK.ALL JUNKYARDS TELL ME THAT THEY ARE ALL ROTTED AND SO THEY HAVE NONE TO SELL.ALL JUNKYARDS TELL ME THE SAME SO I HAVE NO IDEA WHAT TO DO YET.I COULD SEE THIS IF MY JEEP WAS NOT ROAD WORTHY BUT THERE IS NO RUST ON IT AND IT RUNS GREAT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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