Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#609973November 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER REPLACED THE ROTOR UNDER RECALL 00V-136 SOON AFTER THE VEHICLE BEGAN TO EXPERIENCE STEERING WHEEL VIBRATION AGAIN BECAUSE THE PADS HAD WORN, DEALER REFUSED TO REPLACE THE PADS AT THEIR EXPENSE CLAIMING THEY WERE NOT COVERED UNDER RECALL. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557051November 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE VEHICLE BEGAN TO EXPERIENCE STEERING WHEEL VIBRATION DURING BRAKING, DEALER REFUSED TO REPLACED THE ROTOR OR PADS UNDER RECALL 00V-136 CLAIMING IT IS NOT COVERED UNDER RECALL, DEALER REPLACED THE ROTOR ON CONSUMER OTHER JEEP BUT REFUSED TO REPLACED ROTORS ON THIS VEHICLE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735491October 31, 2000
TIRES
REAR RIGHT TIRE BLEW TWO HOLES IN IT AND SHREDDED THE TREAD FOR NO APPARENT REASON.*AK (DOT NUMBER: 102S TIRESIZE: P225/75R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874105October 30, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKE PADS CONSTANTLY WEAR OUT DUE TO THE DEFECTIVE (ABS) SYSTEM THAT DOES NOT WORK, CAUSING FRONT BRAKES TO DO ALL THE WORK. DEALER HAS BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556687October 19, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER REPLACED RECALL (00V-136) COMPONENT PRIOR TO RECALL NOTIFICATION AND IS REQUESTING REIMBURSEMENT. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#556053October 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734024October 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I OWN 2 JEEP GRAND CHEROKEES. BOTH OF WHICH HAVE PREMATURE FRONT ROTOR AND PAD FAILURE AT 20,000 MILES. BOTH THE DEALER AND THE MANUFACTURER ARE NOT WILLING TO TELL ME WHY THESE COMPONENTS ARE PREMATURELY WEARING OUT. EVEN THOUGH WE LIVE IN THE "SALT BELT" THE DEALER REPLACED THE ROTORS ON MY GREEN 98 JEEP BUT NOT ON MY BLACK 98 JEEP. THEY CLAIM THAT NONE OF MY JEEPS FALL UNDER THE RECALL DUE TO THE VINNUMBERS AND THAT THEY ARE REGISTERED IN VA AND NOT DC. EVEN THOUGH WE COMMUTE INTO DC EVERYDAY INTO THE RECALL AREA THEY ARE NOT WILLING TO REPLACE THE ROTORS ON THE BLACK JEEP. THE WARPED ROTORS ARE ALSO WEARING OUT THE PADS. SOME OWNER COMPLAINTS OFF THE WEB HAVE STATED THAT DAIMLERCHRYLSER INSTALLED BRAKE PADS THAT WERE TO HARD. THE HEAT BUILDUP FROM THE FRICTION OF THE HARD PADS IS WHAT IS WARPING THE ROTORS. I DON'T KNOW IF THAT IS TRUE OR NOT. WE NEED HELP. ROTORS AND PADS SHOULD LAST AROUND 40,000 MILES IF NOT MORE. COULD YOU PLEASE SEE IF YOU CAN GET DAIMLER TO RECALL ALL ROTORS FOR THOSE OF US WHO LIVE IN THE VIRGINIA SUBURBS OF WASHINGTON? THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734028October 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I OWN 2 JEEP GRAND CHEROKEES. BOTH OF WHICH HAVE PREMATURE FRONT ROTOR AND PAD FAILURE AT 20,000 MILES. BOTH THE DEALER AND THE MANUFACTURER ARE NOT WILLING TO TELL ME WHY THESE COMPONENTS ARE PREMATURELY WEARING OUT. EVEN THOUGH WE LIVE IN THE "SALT BELT" THE DEALER REPLACED THE ROTORS ON MY GREEN 98 JEEP BUT NOT ON MY BLACK 98 JEEP. THEY CLAIM THAT NONE OF MY JEEPS FALL UNDER THE RECALL DUE TO THE VINNUMBERS AND THAT THEY ARE REGISTERED IN VA AND NOT DC. EVEN THOUGH WE COMMUTE INTO DC EVERYDAY INTO THE RECALL AREA THEY ARE NOT WILLING TO REPLACE THE ROTORS ON THE BLACK JEEP. THE WARPED ROTORS ARE ALSO WEARING OUT THE PADS. SOME OWNER COMPLAINTS OFF THE WEB HAVE STATED THAT DAIMLERCHRYLSER INSTALLED BRAKE PADS THAT WERE TO HARD. THE HEAT BUILDUP FROM THE FRICTION OF THE HARD PADS IS WHAT IS WARPING THE ROTORS. I DON'T KNOW IF THAT IS TRUE OR NOT. WE NEED HELP. ROTORS AND PADS SHOULD LAST AROUND 40,000 MILES IF NOT MORE. COULD YOU PLEASE SEE IF YOU CAN GET DAIMLER TO RECALL ALL ROTORS FOR THOSE OF US WHO LIVE IN THE VIRGINIA SUBURBS OF WASHINGTON? THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555784October 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER BRAKES WORKED FINE BEFORE RECALL REPAIR, AFTER THE RECALL 00V-136 WORK WAS PERFORMED THE BRAKES BEGAN TO PULSATE WHEN APPLIED, CONSUMER TOOK THE VEHICLE BACK TO DEALER, DEALER FOUND THEAT THE CALIPERS WERE STICKING CAUSING THE ROTORS TO OVERHEAT AND WARP AND IN TURN CAUSED THE PADS TO WEAR PREMATURELY. NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555415September 28, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE SHUDDERS, BRAKE ROTORS, AND BRAKE PADS FAILED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871572September 27, 2000
AIR BAGS:FRONTAL
WHEN VEHICLE CRASHED INTO A COW WHILE TRAVELING ABOUT 45 MPH THERE WAS NO DEPLOYMENT OF DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. ENTIRE FRONT END OF THE CHEROKEE WAS SMASHED BACK TO THE ENGINE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#871683September 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ONGOING PROBLEM WITH EXCESSIVE WEAR OF ROTORS. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND UNABLE TO CORRECT THE PROBLEM. *AK THE ROTORS WERE REPLACED FIVE TIMES IN TWO YEARS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554713September 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL COMPONENT FAILED BEFORE RECALL LETTER 00V136 WAS RECEIVED, CONSUMER REPLACED FAILED PARTS AND IS REQUESTING REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#731828September 18, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870314September 12, 2000
POWER TRAIN:AXLE ASSEMBLY
CONSUMER WAS TRAVELING ON HIGHWAYAND AND REAR AXLE BROKE, AND SHE LOST STEERING. VEHICLE HAD TO BE TOWED TH THE DEALERSHIP. MECHANIC HAD TO HAVE THE AXLE WELDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#870087September 9, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
00V136000/FRONT BRAKE ROTORS: VEHICLE EXPERIENCED EXCESSIVE WEAR OF FRONT BRAKE ROTORS. DEALER NOTIFIED, AND REPLACED ROTORS UNDER MANUFACTURER'S RECALL. CONDITION APPEARED NORMAL. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730597September 7, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WIRE MODULE TO HVAC BLOWER FAILED. IT WAS EXTREMELY HOT, MADE A BURNING SMELL, AND MELTED PART OF THE BLOWER MOTOR HOUSING. THE WIRE MODULE AND BLOWER MOTOR WERE REPLACED. AFTER 1 MONTH, THE WIRE MODULE FAILED AGAIN. (SAME AS THE FIRST OCCURRENCE: BURNING SMELL AND VERY HOT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869925September 7, 2000
ELECTRICAL SYSTEM:HORN
WHENEVER HORN IS HIT, IT FAILS TO BLOW OR MAKE ANY NOISE. TOOK VEHICLE TO DEALERSHIP & MECHANIC REPLACED THE HORN. CUTTENTLY HORN HAS SHORTED OUT & ONLY MAKES FAINT NOISES, IS VERY WEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554353September 5, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER NOT SATISFIED WITH DEALERSHIP REPAIR PROCEDURES DURING RECALL 00V136 OF THE BRAKE ROTORS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#554168August 29, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT
THE FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE, DEALER HAS FAILED TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE AMOUNT OF TIME. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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