Jeep Grand Cherokee Complaints (1998)

1,028 consumer complaints on file.

#879069January 26, 2001
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THERE WERE LOUD NOISES AND EXCESSIVE VIBRATION COMING FROM DIFFERENTIAL. DEALER HAS SEEN VEHICLE 3 TIMES AND STILL NO SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878610January 19, 2001
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
DIMMER SWITCH WOULD FAIL TO WORK PROPERLY WHEN IN USE TO DIM FROM BRIGHT TO LOW. ENTIRE PANEL WOULD GO OUT COMPLETELY. THEN, A FEW SECONDS LATER WOULD COME BACK AS BRIGHT AS EVER. BEEN TO DEALER TO GET A DIMMER SWITCH PART AND TO HAVE AN INDEPENDENT MECHANIC REPLACE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878477January 18, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL GUAGE MISREAD AMOUNT OF FUEL IN VEHICLE. A RECALL HAS BEEN ISSUED ON EARLIER MAKES AND MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877877January 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION JUMPED FROM PARK INTO REVERSE, CAUSING A COLLISION. DEALER HAS INSPECTED VEHICLE, AND MANUFACTURER HAS BEEN NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#739067January 9, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY CAR STARTED PULSING UPON BRAKING AT ABOUT 10,000 MILES. I TOOK ITS TO POTAMKIN JEEP AND THEY FIXED IT UNDER WARRANTY. THE PROBLEM STARTED AGAIN AT 18,971 MILES. I TOOK IT BACK TO POTAMKIN JEEP AND THEY REPLACED THE ROTORS. THE PROBLEM WAS BACK AT 26,789 MILES AND I TOOK IT TO DADE JEEP. THEY REPLACED THE ROTORS AGAIN WITH THE SAME DEFECTIVE PARTS. THE PROBLEM STARTED AGAIN AT 37,000 MILES. NOW THAT THE CAR IS OUT OF WARRANTY, THEY WILL NOT FIX IT NOW. I FILED ARBITRATION WITH CHRYSLER AND THEY REFUSE TO ADMIT THIS CAR HAS A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877763January 9, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE EXPERIENCES SIMILAR AFFECTS AS MENTIONED IN RECALL # 98V023000/SUDDEN IDLE SPEED INCREASES AUTOMATICALLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876957December 26, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER REPLACED FIRST SET OF FRONT ROTORS UNDER WARRANTY. BOTH SETS AFTERWARDS THAT WERE REPLACED CONSUMER HAD TO PAY FOR REPAIRS. DEALER SAID THIS WAS A KNOWN PROBLEM WITH JEEP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737983December 19, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING APPROXIMATELY 20 MPH, AND WITHOUT ANY PRIOR WARNING, STEERING WHEEL INSTANTLY LOCKED UP WHEN A LEFT TURN WAS INITIATED. TURN COULD NOT BE COMPLETED AND THE VEHICLE WENT OFF ROAD AND INTO A YARD BEFORE COMING TO STOP. NO INJURIES, BUT HAD SPEED BEEN HIGHER, OR AN OPEN YARD NOT AVAILABLE, THIS WOULD HAVE IN MY MIND BEEN A POTENTIALLY CATASTROPHIC AND LIFE THREATENING EVENT. ENGINE WAS RUNNING, AND SERPENTINE BELT HAD NOT BROKEN. VEHICLE WAS TOWED TO DEALER AND REPORTEDLY HAD STEERING GEAR BOX REPLACED. THERE HAVE BEEN OTHER SIMILAR COMPLAINTS AND THIS SHOULD BE INVESTIGATED GIVEN THE POTENTIAL TO CAUSE A SERIOUS COLLISION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#558515December 18, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558485December 12, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER WAS CHARGED FOR RESURFACED FRONT AND REAR ROTORS, SOON AFTER HE LEARNED OF RECALL 00V-136 AND REQUEST REIMBURSEMENT BUT HAS NOT RECIEVED IT YET. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736954November 27, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
MY 1998 JEEP GRAND CHEROKEE RAN OUT OF GAS ALTHOUGH THE GAUGE CLEARLY SHOWED NEARLY A HALF TANK OF FUEL. THE CAR STALLED GOING APPROX. 40MPH BUT I WAS ABLE TO WRESTLE IT SAFELY OFF THE ROAD. AFTER MANY HOURS THE POLICE CAME AND ORDERED A FLAT BED TOW TRUCK. I TOWED THE VEHICLE TO THE NEAREST CHRYSLER DEALERSHIP WHICH WAS FULLERTON FORD/JEEP IN BRIDGEWATER N.J. ON RT 22. WHAT TROUBLED ME SO MUCH WAS NOT THAT A PART WAS BAD BUT THAT THE SERVICE MGR. KNEW WHAT THE PROBLEM WAS WITHOUT TAKING THE CAR OFF THE FLAT-BED OR LOOKING AT IT! HE TOLD ME TO HAVE THE TOW-TRUCK DRIVER TO TOW IT TO THE GAS STATION AND IT WOULD START , FOR ME TO MAKE AN APPOINTMENT AND THEY WOULD REPLACE THE FUEL SENDING UNIT. WHICH THEY DID. ( THE CAR DID START WHEN I PUT GAS IN IT ) CHRYSLER CLAIMS THAT THEIR IS NO RECALL ON MY YEAR AND THAT THE "TECHNICIAN" IS JUST VERY GOOD AT WHAT HE DOES. NO ONE CAN TELL WHAT CAUSES A MOVING CAR TO STALL AND NOT RE-START FROM 100 FT AWAY UNLESS THERE IS A PROBLEM SPECIFIC TO THAT VEHICLE. I UNDERSTAND THE '97 DID HAVE A RECALL. DID THEY EVER STOP USING THE SAME PART OR DID THEY USE UP WHAT THEY HAD LEFT? AND THEN CHANGE. CHRYSLER WON'T EVEN PAY MY TOWING CHARGE FOR WHICH I AM SUING.PLEASE CHECK INTO THIS. THEY ARE ARROGANT AND RUDE AT CHRYSLER AND THIS IS A POTENTIALLY DEADLY PROBLEM. THEY KNOW THIS IS WRONG AND ARE DOING NOTHING. THANK YOU FOR YOUR ANTICIPATED HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736690November 21, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON THREE SEPARATE OCCASIONS THE FUEL GAUGE READ THAT THERE WAS 1/4 TANK GAS LEFT, YET THE VEHICLE SPUTTERED TO A STOP BECAUSE IT WAS COMPLETELY OUT OF GAS. THE LAST TIME THIS HAPPENED, I WAS ON A MAJOR INTERSTATE, 5 MILES FROM THE NEXT GAS STATION. THE WARNING SIGNAL ON THE DASH WAS NEVER ACTIVATED AND I WAS GIVEN NO REASON TO BELIEVE THAT I WAS RUNNING DANGEROUSLY LOW ON FUEL. AS WELL, THE TRIP COMPUTER READ THAT I HAD AT LEAST 80 MILES TO GO BEFORE I WOULD BE OUT OF FUEL. I CONTACTED MY LOCAL JEEP DEALERSHIP(GALLOWAY MOTORS) TO INQUIRE IF THERE WERE ANY RECALLS REGARDING FUEL GAUGE FAILURES, BUT WAS TOLD THAT THERE WERE NONE AND I WOULD BE EXPECTED TO PAY FOR ANY REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736708November 21, 2000
TIRES
BLOWOUTS OCCURRED RESULTING IN TIRE SHREADING AND FALLING APART MAKING IT IMPOSSIBLE TO REPAIR TIRES. THIS SITUATION OCCURED EACH TIME. ON THE SECOND OCCASION THE BLOWOUT CAUSED DRIVER TO HIT HEAD ON STEERING WHEEL. ALL 5 TIMES THAT THE TIRE OR TIRES BLEW OUT THEY WERE IN PIECES. *AK (DOT NUMBER: M6HH TIRESIZE: P22575R15)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#557733November 20, 2000
VISIBILITY:WINDSHIELD, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SUSPENSION:FRONT, TIRES:TREAD/BELT
THE DRIVER'S WINDOW REFUSED TO CLOSE AND THE PASSENGER WINDOW SLIDES DOWN THE DOOR PANEL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557806November 20, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136 CAUSING STEERING WHEEL TO PULSATE WHILE BRAKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874995November 15, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ONGOING PROBLEM, WHEN BRAKING STEERING WHEEL VIBRATED. DEALER HAD TURNED BOTH FRONT ROTORS ON TWO OCCASIONS, AND REPLACED PADS ON ONE OCCASION. CURRENTLY,DEALER INFORMED CONSUMER THAT BOTH FRONT ROTORS AND PADS NEEDED TO BE REPLACED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736075November 9, 2000
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DRIVER SIDE DOOR HINGE BOLTS ARE BRITTLE AND BROKE RESULTING IN THE HINGE SEPARATING FROM THE BODY FRAME. OWNER TOOK PHOTOS OF BROKEN BOLT IN HINGLE ASSEMBLY AND HAS BROKEN PART TO SHOW A POOR CAST OF THE BOLT. OWNER DRILLED OUT AND REPLACED ONE BOLT UNTIL TAKEN TO DEALER. DEALER DOES NOT BELIEVE THIS IS A SERIOUS ISSUE AND WISHES TO CHARGE FOR REPLACEMENT. HOWEVER, THE FAILURE OF BOTH BOLTS OF ONE HINGE ALLOWED THE DOOR TO BE UNSAFE FOR VEHICLE OPERATION. WHAT WOULD HAVE HAPPENED IF THIS OCCURED DURING MOVEMENT OF THE VEHICLE? MY QUESTION IS COULD THIS BE A RESULT OF A BAD BATCH OF BOLTS AND HAS THIS OCCURED TO ANOTHER VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#874647November 8, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
NHTSA RECALL 00V136000 AND MANUFACTURER'S RECALL#879 CONCERNING FRONT BRAKE ROTORS. THIS VEHICLE IS NOT INCLUDED IN RECALL. WHEN BRAKING BRAKES PULSATE, CAUSING POOR BRAKE PERFORMANCE. PROBLEM GETS WORSE AS CONSUMER GAINS SPEED, AND TRIES MAKE A SUDDEN STOP. CONSUMER CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735811November 6, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
MEMBER IN MILITARY STATIONED IN REPUBLIC OF KOREA. PHONE PREFIX: "011" NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735789November 5, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, VISIBILITY:WINDSHIELD WIPER/WASHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
DEALERSHIP SAID THESE DEFECTS WERE NOT COVERED FUEL SENDING UNIT SENDS WRONG LEVEL OF GAS IN TANK, BRAKES FAILED PULSATED FULL BRAKE JOB WAS DONE , REAR WINDSHEILD WIPER DOESN'T WORK AT TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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