Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10083165August 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WE HAVE A 2003 JEEP GRAND CHEROKEE LARADO. THE BRAKES HAD TO BE REPLACED AT 21,000 MILES DUE TO WARPED ROTORS. THE ROTORS WERE TURNED. BY 22,500 MILES THEY AGAIN STARTED VIBRATING THE FRONT END. WE WERE ON A LONG TRIP AND BY 26,000 MILES THE FRONT END WAS SHAKING VIOLENTLY EACH TIME THE BRAKES WERE APPLIED. THE DEALER DID REPLACE THE BRAKES AT NO COST AND INSTALLED NEW ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082277July 20, 2004
SEAT BELTS:REAR/OTHER
WAS INFORMED OF THE POTENTIAL FAILURE OF GEN 3 SEAT BELTS THROUGH A WEBSITE. I PERFORMED MY OWN "ELBOW" TEST ON THE SEAT BELTS IN THE REAR SEAT OF MY 2003 JEEP GRAND CHEROKEE AND DISCOVERED THEY UNLATCHED DURING MY SIMULATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081711July 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKES STEERING WHEEL STARTED SHAKING UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. CONSUMER CONTACTED THE DEALER, AND INFORMED HIM THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND STILL HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079024June 29, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE SHAKES WHEN BREAKING OVER 45 MPH. DEALER HAS STATED WARPED ROTORS AS THE CAUSE. VEHICLE HAS 26,000 MILES AND ROTORS WERE OUT OF WARRANT AT 12,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079277June 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING 45 MPH, CONSUMER NOTICED AFTER DEPRESSING THE BRAKES VEHICLE STEERING WHEEL BEGAN TO SHAKE HARD. VEHICLE WAS SENT TO A SERVICE TECHNICIAN AND SAID THAT THE BRAKE ROTORS NEEDED TO BE REPLACED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075992June 9, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE PEDAL PULSATED AND THE STEERING WHEEL VIBRATED WHEN THE PEDAL WAS DEPRESSED. THE PULSATION AND VIBRATION WAS WORSE WHEN THE PEDAL WAS DEPRESSED AT HIGHWAY SPEEDS. VEHICLE WAS UNCONTROLLABLE. THIS PROBLEM OCCURRED BECAUSE THE BRAKE ROTORS WARPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075660June 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS ABLE TO START. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073146May 25, 2004
ELECTRICAL SYSTEM, STEERING
MAIN PROBLEM IS THE STEERING. EVER SINCE I'VE HAD THE VEHICLE THERE HAVE BEEN FOUR ALIGNMENTS CONDUCTED AND EACH TIME THE TOE WAS OUT OF SPECS. THE FIRST ALIGNMENT WAS DONE AT 1200 MILES AND RECENTLY JUST HAD ANOTHER AT 26000. VEHICLE CONTINUES TO PULL RIGHT EVEN THOUGH THERE HAVE BEEN FOUR ALIGNMENTS. IT IS NOT A 4X4 AND I DO NOT DRIVE OFF ROAD WITH IT. DEALERSHIP SAID THEY TOOK APART ALL COMPONENTS OF THE STEERING AND FOUND NO PROBLEMS. NO PARTS WERE REPLACED, ONLY CONTINUOUS ALIGNMENTS HAVE BEEN DONE. THE BATTERY ALL OF A SUDDEN WENT BAD AND HAD TO BE REPLACED. HAVE HAD ELECTRICAL PROBLEMS WITH THE STEREO. PROBLEMS WITH RPMS ALMOST GOING DOWN TO ZERO AFTER FILLING THE FUEL TANK, AND PROBLEMS WITH A DELAY OF ACCELERATING. RECENTLY WENT TO START VEHICLE AND HEARD A POP AND SMELLED SMOKE, I THINK IT WAS THE STARTER AND I'M GOING TO HAVE THAT CHECKED SOON AT THE DEALERSHIP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073951May 20, 2004
ENGINE AND ENGINE COOLING
WHEN DRIVING AT ANY SPEED CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD, THEN, VEHICLE JERKED AND LOST POWER. THE CONSUMER HAD THE VEHICLE WAS TOWED TO THE DEALERSHIP ON TWO OCCASIONS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067519May 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT 5000 MILES, VEHICLE SHIMMIED WHEN BRAKES WERE APPLIED AT 50 MPH. AFTER REPAIRS WERE DONE THE PROBLEM RECURRED 11,000 MILES LATER. DEALERSHIP HAS REPLACED THE ROTORS ON NUMEROUS OCCASIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068514May 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAD TO RESURFACE THE 2 FRONT ROTORS AFTER ONLY 13000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068105April 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:ELECTRICAL
THE DATE BELOW REFLECTS THE THIRD TIME THIS HAS OCCURRED. MY VEHICLE HAS STILL NOT REPAIRED TO DATE(4-30-04). THE VEHICLE TRANSMISSION FAILS AND THE VEHICLE SIMPLY FAILS. AFTER A TRANSMISSION CHANGE IT FAILED AGAIN FORTUNATELY NOBODY WAS HARMED. HOWEVER THE COMPANY WILL NOT REPLACE THE VEHICLE BUT INSTEAD IS INSTALLING ARE BUILT TRANSMISSION. IT MUST BE NOTED THAT THE FIRST INCIDENT OCCURRED (APPROXIMATE MILEAGE) 4,700, SECOND OCCURRENCE 5,000, THIRD 5,600. I PURCHASED THE VEHICLE NEW I AM THE ONLY OWNER AND DRIVER. THIS VEHICLE/ AND THE COMPANY IMPOSES A DANGEROUS, AND DEFECTIVE VEHICLE ON BOTH MYSELF AND FELLOW MOTORIST. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063271April 20, 2004
SUSPENSION:FRONT
WHILE BACKING OUT FRONT END COLLAPSED WITHOUT WARNING. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066422April 18, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
OVER A ONE (1) MONTH PERIOD, MY CAR HAS BEEN SERVICED BY THE DEALER FOUR (4) TIMES DUE TO A HESITATION WHEN ACCELERATING ESPECIALLY AT SPEEDS OVER 60 MPH. WHEN ATTEMPTING TO ACCELERATE THE CAR BEGINS TO STUTTER AND THE MALFUNCTION INDICATOR LIGHT APPEARS AND CONTINUALLY FLASHES. THIS PROBLEM HAS NEARLY CAUSED ME TO BE IN TWO ACCIDENTS! WHEN THIS FIRST BEGAN, THE PROBLEM OCCURRED ONLY AT HIGHER SPEEDS. HOWEVER, BY THE THIRD AND FOURTH OCCURRENCE IT WAS HAPPENING AT ONLY 20 MPH AND WHEN AT A STOP LIGHT THE CAR WOULD SHAKE AND BEGIN TO DIE. THERE ARE ONLY 12,000 MILES ON THE VEHICLE AND IT IS LESS THAN ONE (1) YEAR OLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067261April 16, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WHILE DRIVING VEHICLE I EXPERIENCED A SUDDEN LOSS OF POWER STEERING. THIS LASTED FOR APPROXIMATELY 10 SECONDS BEFORE THE POWER STEERING WORKED AGAIN. VEHICLE WAS TOWED TO A MECHANIC, WHO REFERRED VEHICLE TO A DEALERSHIP THAT REPLACED A LOT OF STEERING GEAR BOXES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062740March 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE MADE 4 TRIPS TO THE SERVICE DEPARTMENT FOR A PROBLEM WITH MY BRAKES. THE CAR SHAKES WHEN PRESSURE IS GENTLY APPLIED TO THE BRAKES. THE DEALER HAS DONE NOTHING EXCEPT REPLACING THE ROTORS AND THE GEAR BOX. THE PROBLEM HAS NOT BEEN SOLVED. ALSO, THE CAR MAKES A LOUD KLUNKING NOISE WHEN THE CAR IS PUT INTO REVERSE OR TAKEN OUT OF REVERSE. ONCE AGAIN, THE DEALER SAYS IT IS NORMALLY, DEPSITE THE FACT ANY NORMAL PERSON COULD TELL SOMETHING IS DEFINETLY WRONG WITH THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062149March 14, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
PURCHASED A 2003 JEEP GRAND CHEROKEE LIMITED FROM CARMAX ON SEPT 30TH 2002. IMMEDIATELY AFTER PURCHASING THE VEHICLE, A HIGH PITCH SOUND STARTED TO BE HEARD WHILE THE CAR IS IDLING. I'VE TAKEN THE CAR TO TWO DIFFERENT DEALERS APPROXIMATELY A TOTAL OF FIVE TIMES OR MORE AND NO ONE AT THE DEALERSHIP WAS ABLE TO PIN POINT THE PROBLEM. INITIALLY, THE DEALER THOUGHT THE NOISE MIGHT BE RELATED TO THE BELT, BUT ONCE THE BELT WAS CHANGED THE NOISE PERSISTED. THE ENGINE WAS ALSO CHECKED AND UNFORTUNATELY THE NOISE IS STILL BEING HEARD AND IT IS MORE PRONOUNCED. THEN ON TOP OF EVERYTHING ELSE, THE HEATING VENT ON THE PASSENGER SIDE HAS MALFUNCTIONED CONVIENTLY AFTER THE WARRANTY JUST RECENTLY EXPIRED. IN ADDITION ON MARCH 12TH 2004, UPON BRINGING MY TRUCK INTO THE DEALERSHIP FOR SERVICING, THE MACHANIC SCRAPS THE SIDE OF THE TRUCK REMOVING THE PAINT OFF OF THE REAR PASSENGER DOOR AND ANTWERPEN JEEP DOESN'T WANT TO COMPENSATE ME. PLEASE ADVISE. ANY INFO THAT YOU WOULD BE ABLE TO PROVIDE WOULD BE GREATLY APPRECIATED. THIS HAS NOT BEEN A GOOD EXPERIENCE FOR ME. I PURCHASED A NEW FORD MUSTANG IN 1997 AND WAS COMPLETELY SATISFIED, HAD NO PROBLEMS WITH THE CAR AND THE SERVICE WAS EXCEPTIONAL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062023March 12, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CAR LUNGED FORWARD WHILE DRIVING LESS THAN 5 MPH IN PARKING LOT. ENGINE RACED AT FULL SPEED WITH NO FOOT ON THE ACCELERATION PEDAL. BOTH FEET ON THE BRAKE COULD NOT STOP CAR. PUT THE TRANSMISSION IN NEUTRAL AND TURNED IGNITION OFF TO STOP CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063104March 12, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING VEHICLE AND THE STEERING WHEEL PULSATED. VEHICLE WAS TAKEN TO THE DEALER, WHERE THE MECHANIC DETERMINED THAT THE FRONT ROTORS WERE WARPED. THE MECHANIC SHAVED THE ROTORS TO REMEDY THE PROBLEM. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060637March 7, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY 2003 JEEP GRAND CHEROKEE HAS WARPED BRAKE ROTORS AT 27,000 MILES, AND FROM EVERY THING I HAVE READ ON THIS CAR I SUSPECT IT IS NOT THE FIRST TIME SINCE I BOUGHT THE CAR AT 16,000 MILES. THESE BRAKE ROTORS ARE DEFECTIVE, AND VERY DANGEROUS IN MY OPINION. WHAT DO YOU THINK? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee