Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10142589November 14, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DT: THE CONTACT STATED EVERY TIME IT RAINED THE TAIL LIGHTS AND BRAKE LIGHTS SHORTED OUT. THE BULBS HAVE BEEN REPLACED FOUR TIMES. THE DEALER REPLACED THE WIRING HARNESS. THE PROBLEM RECURRED. THE SPARE TIRE STORAGE AREA KEPT FILLING UP WITH WATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142501November 12, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I RECENTLY BECAME AWARE OF A SERIOUS DEFECT IN THE COOLING FAN OF MY JEEP GRAND CHEROKEE. ON 11/11/05, I WAS DRIVING APPROXIMATELY 30 MPH WHEN I UNEXPECTEDLY HEARD A LOUD EXPLOSION. I IMMEDIATELY PULLED OVER AND NOTICED A SIGNIFICANT AMOUNT OF FLUID DRAINING FROM MY CAR. UPON FURTHER INSPECTION UNDER THE HOOD, I DISCOVERED THE COOLING FAN HAD EXPLODED INTO MANY PIECES, WHICH SUBSEQUENTLY DAMAGED MY RADIATOR CAUSING THE LEAK OF COOLANT. THIS WAS A SUDDEN MALFUNCTION WITHOUT ANY SORT OF WARNING, WHICH COULD POTENTIALLY HAVE SERIOUS CONSEQUENCES SUCH AS SEVERE INJURY AND EVEN DEATH. FORTUNATELY, I WAS ABLE TO PULL OFF THE ROAD WITHOUT INCIDENCE. WHILE RESEARCHING ONLINE, I DISCOVERED THAT NOT ONLY IS THIS A COMMON PROBLEM, BUT THAT CHRYSLER IS FULLY AWARE OF THIS FLAW IN THEIR VEHICLE BUT HAS YET TO ISSUE A RECALL. I REQUEST A REIMBURSEMENT FROM CHRYSLER FOR ALL DAMAGE SUSTAINED TO MY VEHICLE DUE TO THIS MALFUNCTION. I ALSO BELIEVE IT IS IMPERATIVE THAT THIS DEFECT BE INVESTIGATED AND A RECALL TO BE ISSUED. SAFETY IS OF THE UTMOST IMPORTANCE AND THIS IS NEGLIGENCE ON THE PART OF CHRYSLER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140917October 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REPLACEMENT OF FRONT AND REAR DISCS ON BRAKE SYSTEM FOR THE 4TH TIME. BRAKES REPEATEDLY PULSE AND FADE. ALL MILES ARE HIGHWAY DRIVEN. VERY CONSERVATIVE DRIVER. PADS SEEM TO LAST, ACCORDING TO SERVICE TECHNICIAN HOWEVER DISCS ARE COMPLETELY PITTED INDICATING INFERIOR COMPONENTS AND EXTREMELY POOR BRAKE DESIGN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140854October 26, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
I AM ANOTHER FRUSTRATED 2000 JEEP GRAND CHEROKEE OWNER! MY REAR LIFT GATE LOCK STARTING MAKING A HORRIBLE GRINDING SOUND, AND WOULDN'T UNLOCK. AFTER TAKING IT TO A LOCAL DEALERSHIP, I LEARNED THAT THIS WAS A COMMON PROBLEM WITH GRAND CHEROKEES, AND WOULD COST ABOUT $400 TO FIX. ALSO, TO EXPECT THE SAME PROBLEM FROM THE OTHER DOOR LOCKS. NOW SEVERAL MONTHS LATER MY DRIVER SIDE BACK SEAT DOOR LOCK IS DOING THE SAME THING. I'M SURPRISED TO FIND SO MANY OTHER GRAND CHEROKEE OWNERS ON LINE WITH THE SAME PROBLEM(MYCARSTATS.COM), YET THE MANUFACTURER DOESN'T FEEL THIS IS WORTHY OF A RECALL, AND THE PROBLEM ISN'T COVERED UNDER WARRANTY. JEEP IS AWARE OF THIS PROBLEM AND SHOULD RECALL IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140091October 18, 2005
SUSPENSION:REAR
DT: THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO TWO WHEEL DRIVE THAT EXPERIENCED VIBRATION. THE VEHICLE WAS TAKEN TO A TRANSMISSION REPAIR SHOP BECAUSE THE CONTACT SUSPECTED IT WAS AN ISSUE WITH THE TRANSMISSION. WHEN THE VEHICLE WAS PLACED ON RACKS THE MECHANIC NOTED IT WAS THE CARRIER BEARINGS IN THE REAR END. ALSO, THE MECHANIC NOTED THIS WAS A COMMON ISSUE THAT HE WAS QUITE FAMILIAR WITH. IT WAS DANGEROUS BECAUSE THERE WAS A RISK FOR THE WHEEL LOCKING WHILE DRIVING. THE MECHANIC WOULD NOT PERFORM THE REPAIRS BECAUSE THE WOULD SOON DUE TO THE PART BEING DEFECTIVE. THE CONTACTED CONTACTED A CHRYSLER DEALER AND THE MANUFACTURER, AND THEY WOULD NOT OFFER ANY ASSISTANCE BECAUSE VEHICLE WAS OUT OF WARRANTY. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE AT THIS TIME. THEY SUGGESTED A FRICTION MODIFIER TO REMEDY THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138938October 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE STEEL BRAKE LINE RUNNING UNDER THE PASSENGER COMPARTMENT OF THE AUTO CORRODED CAUSING A COMPLETE AND SUDDEN LOSS OF BRAKE FLUID FOR THE REAR BRAKES. THE BRAKE LINE CORRODED WHERE IT CAME IN CONTACT WITH A WHITE PLASTIC CLIP INTENDED TO SECURE AND LOCATE THE BRAKE LINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139908October 6, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WHILE DRIVING CONSUMERS 2000 JEEP GRAND CHEROKEE LAREDO MADE A LOUD POPPING SOUND. CONSUMER PULLED OVER AND NOTICED ANTIFREEZE LEAKING . *TS DURING CLOSER EXAMINATION THE CONSUMER REALIZED THAT THE COOLING FAN HAD BROKEN IN SEVERAL PIECES AND HAD DAMAGED THE RADIATOR. THE CONSUMER DIDN'T NOTICE OR HEAD ANYTHING OUT OF THE ORDINARY PRIOR TO THE FAILURE. THE CONSUMER CONTACTED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132096September 2, 2005
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT: CONSUMER HAD TO REPLACE FIVE INDIVIDUAL BRAKES IN FIVE YEARS. FIRST WAS THE FRONT BRAKES AND ROTORS, THEN IT WAS THE FRONT BRAKES AND ROTORS AGAIN ABOUT SEVEN MONTHS LATER. THEN ALMOST A YEAR LATER, HAD THEM REPLACED AGAIN. A YEAR AFTER THAT HAD THE REAR BRAKES AND ROTORS DONE. FINALLY HAD THE FRONT BRAKES AND ROTORS AGAIN. THE MECHANIC TOLD CONSUMER THAT THE ROTORS WERE WARPED, AND THAT THEY COULD BARELY GET THEM OFF OF THE CAR.*AK WHEN I FIRST NOTICED THIS, THE BRAKES STARTED TO SEEM LIKE THEY WERE NOT AS EFFECTIVE AS THEY SHOULD BE. THEN, ABOUT A WEEK LATER, THE CAR WILL START TO VIBRATE AS I PRESS THE BRAKE PEDAL, AND THE VIBRATION STARTS IN THE BRAKE PEDAL, AND CONTINUE TO VIBRATE UNTIL THE WHOLE CAR IS SHAKING. IT TOOK A LONG TIME FOR THE VEHICLE TO CRANK. THE DEALER REPLACED THE FUEL PUMP O-RING AND SHIMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133798August 22, 2005
SEATS:FRONT ASSEMBLY:POWER ADJUST
DT: THE CONSUMER STATED THAT 2000 JEEP GRAND CHEROKEE WAS HAVING AN PROBLEM WITH THE FRONT SEA SLIDER THAT ADJUSTED THE SEAT ON DRIVER'S SIDE. THE BOLT WAS GOING THROUGH THE BRACKET. THE SEAT WAS ROCKING BACK AND FORTH. THE CONSUMER NOTICED THIS ABOUT 2 MONTHS AGO WHEN THE BOLT WAS DISLODGING AND MAKING A CLINGING SOUND. THE CONSUMER INVESTIGATED THE NOISE FURTHER AND FOUND THAT THE BOLT WAS COMING THROUGH THE BRACKET. THE CONSUMER WAS ON THE NHTSA WEBSITE AND FOUND THAT THERE WERE OTHER COMPLAINTS ON THIS ISSUE. THE CONSUMER WAS TAKING THE JEEP IN FOR REPAIRS TOMORROW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132846August 15, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE HAS BEEN TO THE REPAIR SHOP SEVERAL TIMES FOR REAR END REPAIRS, THE REAR END WAS REPLACED WITH ANOTHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130740July 31, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I RECENTLY READ ABOUT THE 2002 JEEP GRAND CHEROKEE INVESTIGATION REGARDING THE COOLING FAN BREAKING APART AND COMING THROUGH PLASTIC OUTER PROTECTIVE SHELL. I OWN A 2000 JEEP GRAND CHEROKEE LAREDO 4.0L AND THIS HAPPENED TO ME LAST MONTH. IT BEGAN AS A RUMBLING NOISE WHEN MY AIR CONDITIONER WAS ON AND PROGRESSIVELY GOT LOUDER OVER ABOUT TWO MONTHS. I FAILED TO HAVE THE NOISE CHECKED OUT. IN JUNE, WHILE I WAS TRAVELING ON THE INTERSTATE, THE COOLING FAN COMPLETELY FELL APART AND IMPALED ITSELF INTO MY RADIATOR AND BROKE THROUGH THE OUTER PLASTIC SHROUD ON THE TOP SIDE AND ON THE UNDER SIDE. I HAD TO COMPLETELY REPLACE THE FAN AND RADIATOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129864July 25, 2005
TIRES:SIDEWALL
DT: WITHOUT WARNING, THE FRONT PASSENGER SIDE TIRE BLEW WHILE DRIVING. THE CONSUMER STATED TWO OTHER TIRES WERE LEAKING AIR BECAUSE THE SIDEWALLS WERE DEFECTIVE. THE CONSUMER WAS CONSTANTLY PUTTING AIR IN THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129838July 24, 2005
PARKING BRAKE
AS I WAS IN PARK WITH MY VEHICLE RUNNING, MY VEHICLE JUMPED OUT OF PARK INTO REVERSE AND ROLLED AWAY EVENTUALLY HITTING A WOMAN PUTTING HER INTO THE HOSPITAL. IT ALSO HAD DONE DAMAGE TO THE FUNERAL HOME WE WERE AT. I WAS NOT IN THE VEHICLE AT THE TIME. SEVERAL TIMES BEFORE THE INCIDENT THE CAR SHIFTER WOULD LOCK UP AND NOT EVEN MOVE OUT OF PARK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10126637July 22, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
DT: CONTACT STATES: THE TIRE ROD AND BALL JOINTS ON THE DRIVER'S SIDE FELL APART. HE SAW ON THE WEBSITE THERE WAS 318,000 RECALLS ON THE DURANGO FOR THAT YEAR. THERE WAS NO WARNING THAT THE FAILURE WAS ABOUT TO OCCUR. HE HAS CALLED CHRYSLER AND THEY SAID THEY DID NOT HAVE ANY OTHER REPORTS OF THIS ISSUE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128339July 11, 2005
SERVICE BRAKES, AIR:DISC:ROTOR
2000 GRAND CHEROKEE FRONT BRAKE ROTORS WARPING/FAILING DUE TO MANUFACTURE DEFECT. JUST DAILY USAGE - BRAKES HAVE BEEN SERVICED ONCE BEFORE, AND ARE NOW GOING IN FOR REPAIR AGAIN. JEEP INTERNAL TSB'S TSB 05-003-02B - FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION DESCRIBES THIS ONOING ISSUE- THE VIBRATION IS SO BAD RIGHT NOW THAT LOSS OF VEHICLE CONTROL IS POSSIBILITY. NEXT SERVICE TO REMEDY PROBLEM IS JULY 14,2005
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128330July 11, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
I'VE HAD TWO DOOR LOCKS MALFUNCTION TO THE POINT WHERE THEY WILL NO LONGER OPEN THE DOOR. THIS HAS HAPPENED TO THE RIGHT REAR PASSENGER DOOR AND THE DRIVER DOOR. THE FIRST OCCURRED ABOUT 5 MONTHS AGO (RIGHT REAR PASSENGER DOOR) AND ON 7-08-05 THE DRIVER SIDE DOOR STOPPED WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126385June 23, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THERE IS A SHIMMY WHEN BRAKING AND IT IS WORSE WHEN GOING OVER 40 MPH. THIS CAUSES THE ROTORS TO WARP AND THE BAKE PADS TO WEAR OUT FASTER. THE MANUFACTURER RECOMENDES THAT THE BRAKE CALIPERS BE REPLACED WITH AFTER MARKET CALIPERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124817June 9, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES
DT: SINCE THE PURCHASE OF THE VEHICLE, ESPECIALLY ON THE HIGHWAY, THERE WA S VIBRATION AND SHIMMYING WHEN BRAKING,. HAD THE ROTORS TURNED, REPLACED, AND TURNED AGAIN. IN MAY 2004 FOUND THAT ALL OF THE ROTORS WERE WARPED. IN NOVEMBER 2004, THEY DID FIND A VERY SLIGHT VIBRATION, BUT THEY DID NOTHING ABOUT IT. TOOK VEHICLE TO DEALERSHIP 5 TIMES, AND IS TAKING WAS BACK IN NEXT WEEK. THIS RESULTED IN REPLACING THE TIRES EARLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124595June 8, 2005
SERVICE BRAKES, AIR:ANTILOCK
I HAVE A 2000 JEEP GRAND CHEROKEE LAREDO THAT HAS PROBLEMS WITH THE FRONT BRAKES SINCE I BOUGHT IT. THE VEHICLE HAS 30,725 MILES ON IT AND I HAVE HAD THE BRAKES REPLACED 3 TIMES. AT AROUND 12,000 MILES, THE CAR BEGAN TO VIBRATE, SHAKE AND PULL TO THE LEFT WHENEVER I DECELERATED. I BROUGHT IT BACK TO THE DEALER AND THEY RESURFACED THE BRAKE ROTORS. AT 30,000 MILES THE SAME THINGS BEGAN TO OCURR, EXCEPT THAT THE PULLING EFFECT WAS MORE PRONOUNCED, WHERE I ACTUALY HAD TO TURN THE WHEEL TO THE RIGHT AS I CAME TO A STOP. AFTER READING COMPLAINTS FROM FELLOW JEEP OWNERS (MODEL YEAR 1999-2004) WHO HAVE HAD THE SAME OR WORSE EXPERIENCE, I HAD AFTERMARKET ROTORS PUT ON MY VEHICLE BY A NON-JEEP MECHANIC. I BELIEVE THAT THE MANUFACTURER IS USING OEM ROTORS THAT ARE MADE OUT OF INFERIOR MATERIALS. IN ADDITION, I AM REASONABLY SURE THAT A CLASS ACTION SUIT HAS ALREADY BEEN BROUGHT AGAINST JEEP BY THE MASON LAW FIRM REGARDING THIS EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124511June 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LOCKS ON BOTH THE PASSENGER SIDE FRONT DOOR AND THE DRIVERS SIDE REAR DOOR HAVE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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