Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10164614August 5, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
THE ENGINE SIMPLY STOPS WITHOUT WARNING. I HAD TAKEN IT TO DEALER AND THEY COULDN'T FIND ANYTHING WRONG. FOUR DAYS LATER WHILE DRIVING TO THE DEALER IT DIED ON A 6 LANE STREET. I WAS IN OUR OTHER VEHICLE AND TOWED IT TO THE DEALER MYSELF. IT HAS BEEN 6 DAYS AND I HAVE NOT HEARD FROM THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164409August 3, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DUE TO FAULTY ROTORS, CALIPERS, AND BRAKES WHICH RESULTED IN THE WELL DOCUMENTED SHIMMY IN 2000 JEEP GRAND CHEROKEE LAREDOS, I HAD THE DEALERSHIP REPLACE ALL COMPONENTS AT 70K MILES. NOW AT 121,000; THE SHIMMY IS SO BAD AT 40 MPH THAT I NEARLY LOSE CONTROL OF THE VEHICLE. LOOKS LIKE ANOTHER EXPENSIVE BRAKE JOB TO CORRECT AN INHERENT JEEP DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163979July 31, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I HAD JUST TURNED RIGHT AT A TRAFFIC LIGHT, DRIVING SLOWLY FORWARD IN A CONSTRUCTION AREA, WHEN MY ACCELERATOR SUDDENLY STUCK. WITHIN A FEW SECONDS MY CAR HIT THE VEHICLE IN FRONT OF ME AT AN ACCELERATED SPEED, CAUSING A CHAIN REACTION WITH 2 ADDITIONAL CARS. MY CAR WAS TOTALED AND I BELIEVE THE ONE I HIT DIRECTLY WAS TOO...I WAS TICKETED FOR CARELESS DRIVING EVEN THOUGH I TOLD THE POLICE WHAT HAD HAPPENED...A YEAR LATER I HAVE HEARD SEVERAL REPORTS ABOUT MY VEHICLE, A 2000 JEEP GRAND CHEROKEE, HAVING THIS PROBLEM. MY INSURANCE COMPANY HAS BEEN DEALING WITH THE SUBSEQUENT LAWSUITS FILED BY 3 OF THE 4 VEHICLES HIT RESULTING FROM THIS ACCIDENT... *JB
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#10162901July 19, 2006
ENGINE AND ENGINE COOLING:ENGINE
200 JEEP GRAND CHEROKEE. 98000 MILES ENGINE SURGES ON START AND WHEN IDLING. SURGE RISES TO 2500 RPM FALLS TO 1500, RISES TO 2000 ETC UNTIL IT REACHES 700 RPM NORMAL IDLE. WHEN IN OPERATION THE SURGE OCCURS AND WOULD MOVE THE CAR FORWARD IF BRAKES ARE NOT APPLIED. SURGE CAN ALSO BE FELT WHEN DECELERATING AND BRAKING. INTERMITTENT BUT PERSISTENT PROBLEM FOR START UP AND OPERATION. DOES NOT OCCUR OFTEN ENOUGH OR FOR LONG ENOUGH PERIODS TO CATCH ON DIAGNOSTICS. IF GEARS ENGAGED WHEN IN HIGH IDLE IT SQUEALS RUBBER EVEN WITH BRAKES APPLIED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162453July 15, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DRIVING DOWN THE FREEWAY AND IT FELT LIKE I RAN OVER SOMETHING. MY WIFE NOTICED BLACK PIECES HITTING THE PAVEMENT BEHIND US. DROVE THE REST OF THE WAY HOME AND WHEN I PULLED IN THE DRIVEWAY I SAW STEAM COMING FROM UNDER MY HOOD. I LET IT COOL AND FOUND OUT THAT THE COOLING FAN WAS IN MULTIPLE PIECES. ONE PIECE WAS JAMMED BETWEEN THE RADIATOR SHROUD AND THE RADIATOR. I ALSO NOTICED THAT MY RADIATOR WAS LEAKING FROM TWO SPOTS WHERE IT LOOKED LIKE THE FAN PARTS HIT THE RADIATOR. LOOKED ON THE INTERNET AND FOUND NHTSA CAMPAIGN ID NUMBER : 06V199000. CALLED JEEP CORP OFFICE AND THEY DIDN'T KNOW OF THE RECALL AND WOULD NOT OFFER TO FIX SINCE I HAD 86K MILES. SAID I COULD BE REIMBURSED IF MY JEEP S/N WAS INCLUDED IN THE RECALL AND THAT I WOULD RECEIVE A POST CARD. THE JEEP DEALER WAS OUT OF MY BUDGET TO REPAIR SO I BOUGHT A NEW FAN ASSEMBLY AND A NEW RADIATOR AND REPLACED IT MY SELF. I WAS JUST LUCKY BECAUSE I WAS ON VACATION AND PLANNED TO DO A TUNE UP ON THE JEEP THE NEXT DAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162401July 14, 2006
VEHICLE SPEED CONTROL
I A SAW A STORY ON THE NEWS REGARDING SUDDEN "UNEXPLAINED ACCELERATION" IN 2000 JEEP GRAND CHEROKEES WHICH HAS BEEN RESULTING IN ACCIDENTS, AND ONE FATALITY. LINK TO STORY: HTTP://WWW.WCPO.COM/WCPO/LOCALSHOWS/DONTWASTEYOURMONEY/14765976.HTML I TOO OWN A 2000 JEEP GRAND CHEROKEE AND EXPERIENCED THE UNEXPLAINED SUDDEN ACCELERATION ISSUES. I HAVE HAD TOO MANY CLOSE CALLS TO MENTION, ESPECIALLY AT STOP LIGHTS, STOP SIGNS AND WHEN PULLING INTO PARKING SPACES. SITUATIONS THAT REQUIRE THE CAR TO PROGRESS SLOWLY, SUCH AS THE SITUATIONS ABOVE OR IN TRAFFIC. I THOUGHT IT WAS JUST MINE, AS MY JEEP HAS BEEN NOTHING LESS THAN HIGH MAINTENANCE, BUT AFTER SEEING THIS STORY, IT APPEARS THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. I SAW ON THE NEWS/READ IN THE ARTICLE THAT THE KY ATTORNEY GENERAL WAS PARTICIPATING IN THE INVESTIGATION. I HAVE ALSO CONTACTED THE OH ATTORNEY GENERAL AND FILED A FORMAL COMPLAINT, TO BRING THIS TO HIS ATTENTION AND IN HOPES THAT HE TOO WILL JOIN IN THIS EFFORT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162129July 11, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THAT THE DOOR ACTUATORS ON THE VEHICLE WOULD NOT MOVE THE LOCKING MECHANISM TO LOCK OR UNLOCK ALL FOUR DOORS. THIS DEFECT CAUSED THE DOOR LOCKS NOT TO UNLOCK WHEN LOCKED AND VICE VERSA. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR INSPECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161203July 1, 2006
SERVICE BRAKES, HYDRAULIC
MY LOCAL JEEP DEALER ADVISES THAT MY 2000 JEEP GRAND CHEROKEE LAREDO WITH 19,000 MILES HAS BAD BRAKES, BAD ROTORS, BAD CALIPERS, LOOSE BELTS (GOODYEAR TIRES) AND IS UNSAFE TO DRIVE. HE SAYS THAT IS WHY WHEN I ATTEMPT TO BRAKE IF I AM GOING OVER 40 MPH THAT THE FRONT VIBRATES OR IF I ATTEMPT TO DRIVE AT 55 MPH THE ENTIRE CAR VIBRATES TO THE POINT THAT I FEEL A LOSS OF CONTROL. I HAVE BEEN SURFING THE INTERNET AND IT APPEARS THESE PROBLEMS ARE NOTORIOUS WITH OTHER 2000 JEEP GRAND CHEROKEE OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161008June 28, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THE VEHICLE WAS PICKED UP FROM THE DEALERSHIP AFTER A SCHEDULED TUNE UP ON 6-15-06 AND DRIVEN LESS THAN 10 MILES WHEN A NOISE WAS HEARD COMING FROM THE VEHICLE. UPON INSPECTION, THE ENGINE FAN WERE OBSERVED TO BE FRACTURED. AS A RESULT, HALF OF THE PLASTIC BLADE STRUCK THE CONTACT'S COLLAR BONE AND THE OTHER HALF WENT THROUGH THE RADIATOR. WHILE DRIVING AWAY FROM THE SCENE OF THE INCIDENT THE HEAT TEMPERATURE ELEVATED OVER 260 DEGREES AND THE RADIATOR WAS DRY. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHO DETERMINED THE FAN ASSEMBLY UNIT HAD DETACHED, PENETRATING THE RADIATOR AND WOULD NEED TO BE REPLACED. THE REPAIR SHOP ALSO DETERMINED THE SAME FAN ASSEMBLY WAS USED FOR THE 4.0L AND THE 4.7L. THE CONTACT EXPRESSED THE VEHICLE WAS ONLY DRIVEN 3-5 MILES AFTER THE FAN FRACTURE WHEN THE ENGINE FAILED. THERE IS A NHTSA RECALL, #06V1999000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE MANUFACTURER WAS ALERTED AND EXPLAINED THE VIN AND THE SIZE OF THE ENGINE WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10160800June 26, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THERE WAS A LOUD BANG. THE AIR CONDITIONER HEATED UP QUICKLY, WHICH WAS ACCOMPANIED BY A SMELL OF SOMETHING ELECTRICAL BURNING. SOME PLASTIC WAS ALSO NOTICED ON THE GROUND WHERE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC SHOP, WHERE IT WAS DETERMINED THAT THE COOLING FAN HOUSING HAD DISINTEGRATED AND STRUCK THE RADIATOR. THIS CAUSED CREASES IN THE RADIATOR. THE FAN HOUSING WAS REPAIRED BY THE MECHANIC. THERE IS A NHTSA RECALL # 06V199000 WHICH RELATES TO THE COOLING SYSTEM FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160763June 26, 2006
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
2000 JEEP GRAND CHEROKEE LAREDO - PLASTIC HEADLIGHT COVERS DETERIORATE AND BECOME CLOUDY CAUSING A SEVERE REDUCTION IN NIGHT TIME VISIBILITY. I TOOK THE CAR TO A LOCAL CHRYSLER DEALER WHO SAID THEY HAD A SPECIAL SERVICE @ $ 89.95 TO RESTORE HEADLIGHTS. SERVICE WAS NOT SUCCESSFUL. I CALLED CHRYSLER FOR ASSISTANCE AND THEY SAID IT WAS "NOT A KNOWN SERVICE ISSUE." THE SENIOR STAFF AGENT @ CHRYSLER STATED HE COULD NOT HELP ME. HE STATED THAT ONLY RECALLS ARE KNOWN SERVICE ISSUE AND CHRYSLER HAD NO KNOWLEDGE OF THIS PROBLEM. I ASKED WHY WOULD THE DEALER OFFER A SPECIALIZED SERVICE TO CORRECT AN UNKNOWN PROBLEM ? HE INDICATED THAT THERE NO SPECIAL HEAD LAMP RESTORATION SERVICES BEING OFFERED BY CHRYSLER AND IT MUST BE LIMITED TO MY LOCAL DEALER. HE STATED THAT UNLESS THERE WAS A RECALL BY NHTSA THERE WAS NOTHING HE COULD DO. I CALLED LOCAL CHRYSLER DEALER AND SPOKE WITH SERVICE MANAGER AND HE ADVISED ME THAT THIS WAS A LONG STANDING PROBLEM AND CHRYSLER, PLUS EVERYBODY SOUTH OF THE MASON DIXON LINE WAS AWARE OF HEADLIGHT COVER FAILURE ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160701June 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
COOLING FAN BLADE SEPARATED ON MY 2000 JEEP GRAND CHEROKEE SUV WHILE I WAS STOPPED AT A TRAFFIC LIGHT. THE BLADES ALSO MADE A HOLE IN THE SHROUD SURROUNDING THE FAN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160465June 22, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THE VEHICLE VIN# WAS NOT INCLUDED IN THE COOLING FAN SYSTEM RECALL, # 06V199000. THE COOLING SYSTEM ON THE VEHICLE WAS NON OPERATIONAL. THE FAN WAS NOT REPAIRED. THE TURNING FAN WAS NOT TURNING WHICH CAUSED ANTIFREEZE TO LEAK. AN INDEPENDENT REPAIR SHOP DETERMINED THAT THE COOLING SYSTEM WAS DEFECTIVE CAUSING THE ANTIFREEZE LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160390June 21, 2006
ENGINE AND ENGINE COOLING, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), EXTERIOR LIGHTING:FOG LIGHTS:SWITCH, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVING WITH MY DAUGHTERS TO THE BEACH WHEN SUDDENLY MY STEERING WHEEL FROZE AS I WAS ALONG A WINDING ROAD. TOWED TRUCK TO A MECHANIC WHO DIAGNOSED THAT THE GEAR BOX WAS BROKEN AT THAT POINT HE REPAIRED THE GEAR BOX. APPROXIMATELY 1 WEEK LATER THE SAME EXACT THING EXCEPT THAT THE TRUCK CAUGHT FIRE, AGAIN TOWED THE TRUCK BACK TO MECHANIC WHO REPLACED THE GEAR BOX. I THOUGHT I WAS GOING TO DIE WHEN I EXPERIENCED MY STEERING WHEEL FREEZE AND THE FIRE WAS EXTINGUISHED QUICKLY SO MINIMAL DAMAGE WAS SUFFERED. IN 1 YEAR THAT I OWN THIS VEHICLE THE RADIATOR HAS ALSO NEEDED TO BE REPAIRED, THE LOCKS ON MY DRIVER DOOR STOPPED WORKING, THE FAN IN THE COOLING SYSTEM HAS STOPPED WORKING, I HAVE BEEN TOLD THAT THE MUFFLER WAS IMPROPERLY INSTALLED. I NEVER EXPECTED SO MANY FAULTS OR SO MUCH MONEY SPENT IN REPAIRS ON A SO CALLED CERTIFIED USED VEHICLE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10160266June 20, 2006
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
DT*: THE CONTACT STATED THAT WHILE LOOKING INTO THE VEHICLE ENGINE ON TWO DIFFERENT OCCASIONS, THE HOOD CAME DOWN AND STRUCK THE CONTACT ON THE BACK OF THE NECK. THERE WERE NO WARNING SOUNDS PRIOR TO THE HOOD FALLING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO EXPRESSED THAT THERE HAVE BEEN ISSUES WITH THE HOOD PROP RODS ON SEVERAL DIFFERENT MODEL YEARS OF THE CHEROKEES. THE DEALER WAS ABLE TO REPLACE THE HOOD PROP RODS.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10160146June 19, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED UPON STARTING THE VEHICLE A SNAPPING SOUND CAME FROM UNDER THE HOOD. AFTER TURNING THE VEHICLE OFF AND LIFTING THE HOOD THE CONTACT DISCOVERED THE FAN BLADES WERE FRACTURED. THE FAN BLADES DETACHED FROM THE FAN BASE AND WERE LODGED IN VARIOUS AREAS UNDER THE HOOD. THERE IS A NHTSA RECALL, # 06V199000, REGARDING THE COOLING SYSTEM FAN. THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160153June 19, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR WAS PARKED. WHEN STARTED THERE WAS A BANG. OPENED HOOD AND FOUND COOLANT LEAKING AND PLASTIC PIECES FROM THE FAN ALL OVER AND THE RADIATOR SHROUD CRACKED AND BROKEN IN SEVERAL PLACES. THE CAR NEEDED TO BE TOWED TO THE DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159900June 15, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED WHILE DRIVING, AN UNDETERMINED SPEED, A LOUD NOISE FROM UNDER THE HOOD WAS HEARD AND THE HEATER GAUGE INDICATED THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS MANEUVERED OFF THE ROAD AND LATER TOWED TO THE CONTACTS RESIDENCE WHERE IT WAS DETERMINED THE FAN FRACTURED AND HIT THE RADIATOR CAUSING DAMAGE. THE PARTS HAVE BEEN ORDERED AND REPAIRS WILL BE MADE BY THE CONTACT. THE DEALER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159816June 14, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY, THERE WAS A LOUD NOISE THAT SOUNDED LIKE GLASS BREAKING. PIECES OF PLASTIC SHOT OUT FROM UNDER THE VEHICLE AND COOLANT BEGIN TO LEAK RAPIDLY. A FEW DAYS PRIOR TO THE INCIDENT, THERE WAS A VIBRATION FELT IN THE STEERING AND FLOOR BOARD OF THE VEHICLE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE FAN EXPLODED, THE RADIATOR WAS PUNCTURED AND THE FAN SHROUD WAS ALSO DAMAGED. THERE IS AN NHTSA RECALL, 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 08/25/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159517June 10, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE BRAKE ROTORS ON MY 2000 JEEP CHEROKEE KEEP WARPING. I HAVE HEARD MULTIPLE COMPLAINTS ABOUT THIS SAME PROBLEM FROM OTHER JEEP OWNERS. I ALSO HAVE A PROBLEM WITH MY ELECTRIC WINDOWS FAILING. ONCE AGAIN I HAVE HAD OTHERS TELL ME THE REGULATORS ON THE WINDOWS FAIL OFTEN WITH THE JEEPS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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