Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10170420October 10, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON DRY ASPHALT ROAD CONDITIONS, THE WHEELS LOCKED UP. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THAT CALIPER LOCKED. THE SERVICE DEALER RECOMMENDED THAT THE CONTACT CALL NHTSA FOR POTENTIAL RECALL INFORMATION BEFORE PROVIDING REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT AGREED TO KEEP THE OLD PARTS AFTER THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169795October 2, 2006
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS
DT*: THE CONTACT STATED THE VEHICLE'S HEADLIGHTS AND TAILLIGHTS BURNED OUT AND HAD TO BE REPLACED. THE TAILLIGHTS WERE CHANGED THREE TIMES. THE HEADLIGHTS ALSO FOGGED UP AND THE CONTACT ESTIMATED ONLY 50 PERCENT OF THE LIGHT WAS VISIBLE TO THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169669October 1, 2006
ELECTRICAL SYSTEM:WIRING
MAIN ENGINE WIRING HARNESS INSULATION MELTED AT THE CONNECTORS TO THE FUEL INJECTORS CAUSING MULTIPLE FUEL INJECTOR MISFIRES. THE PROBLEM CAN BE CORRECTED WITH NEW CONNECTORS TO THE INJECTORS HOWEVER CHRYSLER CORP. ONLY SELLS THE ENTIRE HARNESS AT A COST OF $1800.00.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169407September 27, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
MY FAN MODULE IS BAD IN MY 2000 JEEP GRAND CHEROKEE LIMITED 4 X 4, BUT I HAVE NOT RECEIVED A RECALL NOTICE, EVEN THOUGH IT FALLS IN THE RIGHT TIME PERIOD OF THE SAFETY RECALL NOTICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169161September 24, 2006
ELECTRICAL SYSTEM
OVER THE PAST 6 MONTHS AT RANDOM THE BRAKE LIGHTS SEEM TO BURN OUT. IT MIGHT BE THE LEFT SIDE ONE WEEK AND THE RIGHT THE NEXT. NEW BULBS OFTEN LAST BETWEEN 1 HOUR AND 3 WEEKS. THE LOCAL DEALERSHIP TELLS ME THAT ELECTRICAL WIRING PROBLEMS ARE OFTEN VERY HARD TO FIX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168619September 19, 2006
AIR BAGS
ON SEPTEMBER 14, 2006, MY WIFE WAS INVOLVED IN A SERIOUS ACCIDENT IN OUR JEEP GRAND CHEROKEE RESULTING IN COMPLETE LOSS OF THE VEHICLE AND NON-LIFE-THREATENING INJURIES TO HER. MY TWO CHILDREN, AGES 3 AND 4, WERE IN THE VEHICLE, PROPERLY RESTRAINED IN CARS EATS AND INCURRED NO INJURIES. SHE WAS TRAVELING AT APPROXIMATELY 40 MPH, ACCELERATING FROM A STOP, AND HIT THE REAR END OF A TRUCK PARKED IN THE MIDDLE LANE OF A THREE LANE MAJOR ROAD. THE IMPACT TOTALED THE VEHICLE; HOWEVER, THE AIRBAGS FAILED TO DEPLOY. THE FAILURE OF AIRBAGS IN A HEAD-ON IMPACT AT 40 MPH WOULD SEEM TO BE A SERIOUS SAFETY CONCERN FOR THE MANUFACTURE AND PERHAPS SHOULD BE INVESTIGATED TO DETERMINE IF THERE IS A DEFECT IN THE MODEL OR IF THIS WAS AN ISOLATED INCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10168572September 18, 2006
WHEELS:MULTI PIECE, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, STEERING:LINKAGES:TIE ROD ASSEMBLY, ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, SUSPENSION
TIE RODS, WHEEL BEARINGS, BALL JOINTS, FAN CLUTCH, SHORTED ENGINE COMPARTMENT WIRING HARNESS, FUEL PUMP ASSEMBLY ALL GONE WRONG FROM TIME OF PURCHASE; JANUARY 2000/BRAND NEW TO SEPT. 2006...SOME PD. UNDER WARRANTY OTHERS AFTER 2004 NOT; EVEN THOUGH THE DEFECTS USUALLY DO NOT HAPPEN TO A JEEP GRAND CHEROKEE/FULLY LOADED. THE LAST STRAW WAS THE BALL JOINTS; WE ASKED IF SOME FORM OF RECALL SHOULD OF BEEN DONE AND THEN ASKED FOR A REIMBURSEMENT BECAUSE MY WIFE'S' 2004 JEEP LIBERTY LIMITED HAD A RECALL ON IT'S BALL JOINTS/LOWER ONES SO AFTER HAVING MINE REPLACED LAST FRIDAY 9/15/2006 WE ASKED ABOUT THE GRAND CHEROKEE AND IT'S BALL JOINTS; WE ALSO UPDATED ON ALL THE DEFECTS WE'VE HAD TO CORRECT AND WONDERED IF IT WASN'T A EXPENSIVE LEMON...$35,000.00 IS WHAT I PAID. WE CALLED CHRYSLER MAIN CUSTOMER SERVICE AND WAS ONLY TOLD WERE SORRY, THE AGE OF THE JEEP AND PAST WARRANTY...WHAT DOES THAT HAVE TO DO WITH ALL THE PAST DEFECTS SINCE 2000 AND THE FACT WE TRIED THEIR CUSTOMER SERVICE IN 2002 AND GOT NO WHERE AGAIN. NO MATTER THE AGE OF THE VEHICLE...SAFETY IS SAFETY. AND IF BALL JOINTS GO BAD FOR NO REASON AND HAVE TO BE REPLACED THEN, IT SHOULD GO AS A SAFETY CONCERN FOR ALL THEIR VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168317September 14, 2006
EXTERIOR LIGHTING:TAIL LIGHTS
THERE HASN'T BEEN A ACCIDENT IN MY VEHICLE BUT THERE IS A KNOWN ISSUE WITH THE DRIVER'S SIDE TAIL LIGHT ON MY 2000 JEEP GRAND CHEROKEE. I HAVE NOTICED ALL THE ONES AROUND THE SAME MODEL THE SAME PROBLEM EXISTS. THIS IS A PROBLEM THAT HAS GOTTEN ME PULLED OVER ONCE RECENTLY WITH NO TICKET ISSUED. I HAD IT LOOKED AT BEFORE IT IS NOT THE BULB THIS SEEMS TO BE A VEHICLE DEFECT SINCE AS I SAID BEFORE IT ISN'T JUST HAPPENING TO MINE. THIS COULD END UP CAUSING SOMEONE A BAD WRECK AT NIGHT IF THE OTHER LIGHT WERE TO BLOW WITHOUT YOU KNOWING. I HAVE ALREADY CONTACTED JEEP THEY BLEW ME OFF WITH NO HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166879August 29, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THE PLASTIC FAN BLADE SHATTERED AND BROKE INTO PIECES, WHICH CAUSED THE VEHICLE TO OVERHEAT. THERE WAS A NHTSA RECALL, # 06V199000, REGARDING THE ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166597August 26, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CAR WAS PARKED. WHEN STARTED THERE WAS A CRASHING SOUND UNDER THE HOOD. THE ELECTRIC FAN BLADE BROKE LOOSE AND BROKE THE FAN SHROUD AND PUNCTURED THE RADIATOR. THE CAR WAS TOWED TO THE DEALER FOR REPAIRS. THIS FITS THE PENDING RECALL NUMBER F25. I REPORTED THIS TO CHRYSLER AND HAVE HAD NO REPLY. THE REPAIR COST $1300.00.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165533August 15, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE FAN ON MY 2000 JEEP GRAND CHEROKEE LAREDO BUSTED WHILE IN ROUTE. IT JUST SHATTERED. IT PIERCED SEVERAL PLACES ON THE SHROUD, A HOSE, AND PUT A HOLE IN THE RADIATOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165540August 15, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ON JUNE 10, 2006 MY JEEP GRAND CHEROKEE LAREDO 2000 WAS BEING DRIVEN WHEN THERE WAS A LOUD POP UNDER THE HOOD. UPON INSPECTION THE FAN AND SHATTERED AND PUT HOLES IN THE RADIATOR, HOSES, SHROUD, AND OTHER PLACES ON THE CAR. MY HUSBAND DID ALL THE REPAIRS AND I STILL HAVE ALL THE OLD PARTS. AFTER WE HAD REPLACED THE FAN, RADIATOR AND HOSES WE FOUND OUT ABOUT THE RECALL IN THE LOCAL PAPER. UPON CALLING DAIMLER CHRYSLER I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL AND THAT BECAUSE I HAD NOT TAKEN MY JEEP TO A DEALER FOR REPAIR I WOULD NOT BE ABLE TO GET REIMBURSED FOR THESE EXPENSES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165410August 14, 2006
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:SHOCK ABSORBER, SUSPENSION:REAR:SHOCK ABSORBER, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
REPLACEMENT OF BRAKE ROTORS/PADS & SHOCK PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165212August 11, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I AM THE OWNER OF A 2000 JEEP GRAND CHEROKEE. ON THURSDAY AUGUST 10, 2006, MY ELECTRIC MOTOR DRIVEN COOLING FAN EXPLODED, CAUSING DAMAGE TO MY SHROUD AND PUNCTURING TWO HOLES IN MY RADIATOR. THIS HAS DONE SIGNIFICANT DAMAGE TO MY CAR. IT IS UNDRIVEABLE UNTIL ALL OF THESE COMPONENTS ARE REPLACED. I CONTACTED DAIMLER CHRYSLER'S 800 NUMBER AND WAS TOLD THAT THERE WAS NOT A RECALL ON THIS PART. I CALLED MY LOCAL JEEP DEALER AND WAS TOLD THE SAME. I HAVE PULLED UP LETTERS FROM THE DIRECTOR OF VEHICLE COMPLIANCE AND SAFETY AFFAIRS FROM DAIMLER CHRYSLER STATING THERE WILL BE A RECALL TO REPLACE ALL COOLING FANS, AND EQUIPMENT. I AM VERY UPSET OVER HOW I WAS TREATED AT DCE OVER THIS MATTER. THERE WAS NO ASSISTANCE GIVEN OTHER THAN, TO CALL BACK LATER ON IF I RECEIVED A LETTER. THESE PARTS ARE VERY EXPENSIVE, AND I FEEL THAT IF THERE IS A RECALL,....... THEN THIS MATTER SHOULD BE TAKEN CARE OF, AND NOT DONE SO OUT OF MY POCKET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165273August 11, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY 2000 GRAND JEEP CHEROKEE LARADO HAS A PROBLEM WITH THE ELECTRIAL SYSTEM. ALL THE DASH LITES ARE ON AND THE SPEEDOMETER DOSNT WORK. IT HAS BEEN AT A JEEP DEALERSHJP FOR ALMOST A MONTH. THEY CANT FIGURE OUT WHATS WRONG WITH IT. THEY FIRST REPLACED A COMPUTER MODULAR AND I PICKED IT UP AND THE NEXT DAY I STILL HAD THE SAME PROBLEMS. I TOOK IT BACK AND THEY REPLACED THE SAMETHING AND TOLD ME IT WAS FIXED AND IT HAPPENED AGAIN AFTER PAYING OUT 980.00. I TOOK IT BACK A THIRD TIME AND THE COMPANY TOLD THEM TO CHANGE THE GROUND WIRES AND THAT DIDNT FIX THE PROBLEM. THEY ARE OUT OF IDEAS. THE RIGHT TALE LITE KEEPS GOING OUT ALSO. SO THEY JUST PUT A NEW ONE IN. THIS WILL NOT FIX THE PROBLEM AS WE HAVE CHANGED LITE BULB SEVERAL TIMES. THE REAR WINDOWS WILL NO LONGER WORK ALSO. THEY SAID THEY CHANGED THE FUSE AND FIXED THE PROBLEM BUT IT WASNT FIXED. THIS COULD LEAD TO A TICKET FOR NOT GOING THE SPEED LIMIT OR ACCIDENT FROM SPEEDING, ALSO A REAR END CRASH AS THE TAIL LITE GOES OFF WHEN YOU APPLY THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165077August 9, 2006
VEHICLE SPEED CONTROL
MY 2000 JEEP GRAND CHEROKEE ALSO HAS THE ACCELERATION PROBLEM (WITHOUT NOTICE) WHEN SHIFTING FROM OR TO PARK. I'VE HAD A DOZEN INSTANCES INCLUDING SOME WHILE STOPPED BEHIND OTHER VEHICLES AT A RED LIGHT AND WHEN I TAKE MY FOOT OFF THE BRAKE THE CAR WANTS TO SURGE FORWARD. I'VE TAKEN TO STAYING BACK A BIT FURTHER IN THOSE INSTANCES. I INSTRUCT MY WIFE AND SON TO DO THE SAME WHEN DRIVING MY VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164894August 8, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
COOLING FAN RELAY MODULE FAILURE IN 2000 JEEP GRAND CHEROKEE THIS RELAY IS A PERSISTENT SOURCE OF FAILURE IN THIS VEHICLE. IN 90K MILES I AM ON MY 3RD AND THE DEALER PARTS AND SERVICE KNOW THIS PROBLEM WITH GREAT FAMILIARITY. IT APPEARS THIS COMPONENT HAS INADEQUATE COOLING PROPERTIES. EITHER IT IS UNDERSIZED FOR THE LOADER REQUIRES A LARGER HEAT SINK TO BETTER DISSIPATE HEAT. WHAT MAKE ITS A BIGGER PROBLEM IS THE LOCATION UNDER THE BATTERY TRAY REQUIRES SIGNIFICANT DISASSEMBLY TO ACCESS REPLACEMENT. DO I HAVE ANY RECOURSE WITH THE MANUFACTURER? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164940August 8, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
JEEP GRAND CHEROKEE LARDEO 2000 ELECTRIC COOLING FAN SEPARATED & MADE A LOUD NOISE AS VEHICLE WAS BEING DRIVEN. 130,000 MILES COOLING FAN PART # 52079528AB CALLED CHRYSLER CORP. AT 800-853-1403 REFERENCED BULLETIN F25 RECALL BUT REP. WOULD NOT SUPPORT MY CLAIM FOR REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164674August 7, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ENGINE COOLING SYSTEM FAN BEGAN CAUSING VIBRATION TO THE FRONT OF THE VEHICLE. THE FAN ONLY ENGAGES WHEN THE AIR CONDITIONER IS ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164637August 6, 2006
EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
OUR 2000 JEEP GRAND CHEROKEE'S HEADLIGHTS LENS HAVE DISCOLORED TO THE POINT WHERE THE LIGHT EMITTED HAS BEEN SERIOUSLY REDUCED. WE HAVE COMPLAINED TO THE DEALERSHIP FOR THE PAST SEVERAL YEARS AS THE LENS CONTINUE TO DISCOLOR, AND THE DEALERSHIPS RESPONSE HAS BEEN "WE CAN REPLACED THE HEADLIGHT ASSEMBLY" AT MY EXPENSE. THE HEADLIGHTS STARTED DISCOLORING WHILE THE CAR WAS UNDER WARRANTY, BUT THE DEALERSHIP SAYS THE HEADLIGHTS ARE "TRIM" THEREFORE NOT COVERED UNDER THE WARRANTY. THE PLASTIC DISCOLORATION IS A SAFETY ISSUE. AS THE DISCOLORATION PROGRESSES THE LENS RESTRICTS THE LIGHT EMISSIONS AND THEREFORE THE EFFECTIVENESS. WHAT CAN YOU DO TO HELP? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee