Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10053688February 19, 2004
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THE STEERING WHEEL MALFUNCTIONED UPON MAKING A LEFT TURN. AS A RESULT, STEERING BECAME DIFFICULT. STEERING GEAR ASSEMBLY RECALL 01V007000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056312February 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS ON VEHICLE HAVE WARPED ON THREE DIFFERENT OCCASIONS. THE FIRST TIME WAS AT ABOUT 20K MILES AT WHICH POINT THE ROTORS WERE TURNED. THE SECOND WAS AT ABOUT 40K MILES AT WHICH POINT THE DEALER PERFORMED A TSB AND REPLACED THE CALIPERS WITH A NEW DESIGN TO SUPPOSEDLY FIX THE PROBLEM AND TURNED THE ROTORS AND PUT NEW PADS ON. THE ROTORS ARE NOW WARPED AGAIN DESPITE HAVING THE NEW CALIPERS THAT WERE SUPPOSED TO REMEDY THE PROBLEM. I HAVE BEEN DRIVING WITH WARPED ROTORS FOR OVER 20K MILES NOW DUE TO THE FACT THAT THE DEALER HAS NO CURE AND NEW ROTORS WILL JUST WARP AGAIN AFTER A FEW MONTHS OF DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054699January 22, 2004
AIR BAGS, SEAT BELTS
I WAS INVOLVED IN A COLLISION IN WHICH I REAR ENDED ANOTHER VEHICLE. I WAS TRAVELLING AT APPROXIMATELY 40-45 MPH. UPON IMPACT WITH THE OTHER VEHICLE NEITHER MY SEATBELT FUNCTIONED NOR THE DRIVERS SIDE AIRBAG DEPLOYED. THIS CAUSED INJURY TO MY CHEST WHEN IT HIT THE STEARING WHEEL.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10055406January 20, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CONSUMER NOTICED WHILE TRAVELING HEAT WAS BLOWING WITHOUT ANY INDICATION THAT HEAT CHANGED INTO COLD AIR. DEALERSHIP WAS CONTACTED, AND STATED PART WAS ON TWO WEEK BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054333January 17, 2004
SEAT BELTS
OUR VEHICLE IS EQUIPPED WITH THE GEN 3 SEAT BELTS. IT HAS BEEN BROUGHT TO MY ATTENTION THAT THESE SAFETY BELTS ARE FAULTY AND ARE UNSAFE. PLEASE CONTACT CHRYSLER TO HAVE THESE SEAT BELTS RECALLED AND REPLACED. IT IS A MATTER OF LIFE AND DEATH. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053163January 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2001 JEEP GRAND CH. LAREDO, WHICH I AM THE ORIGINAL OWNER. THE BRAKES ACTED DIFFERENT THAT MY PREVIOUS VEHICAL, BUT I ASSUMED IT WAS THE 4 WHEEL ABS. IT KEPT GETTING WORSE TO THE POINT OF ALMOST LOSING CONTROL ON HARD BRAKING. I WENT TO YORK MOTORS IN PRESCOTT TO SEE IF THERE WAS A BRAKE RECALL. I WAS TOLD NO AND MY PROBLEM WAS WARPED FRONT ROTORS WITH OUT THEM EVEN LOOKING AT THE VEHICAL. I WENT TO BRAKE MASTERS AND WAS TOLD THAT THE ROTORS HAD TO BE TURN ON THE VEHICAL BECAUSE THE BACKING PLATE IT SELF WAS WARPED. $149.00 LATER THE BRAKING IS GREAT. I TALK TO OTHER JEEP OWNERS SAME PROBLEM. I BELIEVE THIS IS WIDE SPREAD AND SHOULD BE INVESTIGATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052360January 4, 2004
SERVICE BRAKES, HYDRAULIC
CAR SHAKING WHEN APPLYING BRAKES TO THE POINT YOU CANT CONTROL IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051297December 30, 2003
SERVICE BRAKES, AIR:DISC:ROTOR
WE HAVE HAD OUR GRAND CHEROKEE SINCE DECEMBER, 2000 AND HAVE HAD TO HAVE THE FRONT BRAKE ROTORS SERVICED FIVE TIMES IN THE FIRST 29,000 MILES OF USE. DAIMLER CHRYSLER CONTENDS THAT MY WIFE'S DRIVING HABITS ARE THE CAUSE OF THE PROBLEMS YET THERE ARE SEVERAL SERVICE BULLETINS LOGGED AT THE NHTSA SITE FOR THIS PROBLEM. JEEP'S ATTEMPT TO BLAME AN OBVIOUS PRODUCT DEFECT ON THE DRIVING HABITS OF THEIR CUSTOMER IS UNETHICAL AND SHOULD BE REPORTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051190December 28, 2003
POWER TRAIN
WHEN STOPPED, WITH THE TRANSMISSION IN DRIVE, THE CAR WOULD JUMP FORWARD WITHOUT EVER TOUCHING THE ACCELERATOR. THE ONLY WAY TO PREVENT THE CAR FROM LURCHING FORWARD WAS TO INCREASE PRESSURE ON THE BRAKE PEDAL, BUT THE LURCH WAS STILL FELT. I HAVE HEARD THIS TERMED A "BUMP STOP" BY OTHERS THAT HAVE HAD IT HAPPEN TO THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050784December 19, 2003
SERVICE BRAKES, HYDRAULIC
BRAKE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050636December 17, 2003
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
SHIFT INTERLOCK CABLE BECAME DISCONNECTED, ENABILING THE SHFIT LEVER TO BE MOVED FROM THE PARK POSITION WITHOUT DEPRESSING BRAKE PEDAL. ALSO THE KEY CAN BE REMOVED FROM VEHICLE WITHOUT SELECTING PARK WITH THE SHIFT LEVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049603December 11, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE WINDOW FEEL AND WOULD NOT GO UP. 23208 MILES ON TRUCK AND THE DEALER REPLACED REGULATOR, IN ACCORDANCE WITH SERVICE ORDER. ONE YEAR LATER SAME THING HAPPEN TO THE OTHER SIDE WITH 32240 MILES ON THE TRUCK. OF COURSE THIS ONE IS OUT OF POCKET EXPENCE. THIS IS WITHOUT A DOUBT MANUFACTURE DEFECT AND NEEDS TO BE CORRECTED BY THE MANUFACTURE OF THE TRUCK AND NOT THE CONSUMER. I HAVE ALSO HAD FRONT BRAKE ROTORS CHANGED BY THE DEALER TWICE UNTIL I PURCHASED AFTER MARKET PADS AND ROTORS TO FIX THE BRAKES MYSELF. NO PROBLEM WITH BRAKES FOR TWO YEARS NOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048014December 10, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST:PUMP, SUSPENSION, TIRES, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), POWER TRAIN
THE CONSUMER HAD THE VEHICLE IN THE SHOP ALMOST 10 TIMES FOR REPAIRS. THE CONSUMER ARGUED THAT THE POWER STEERING WAS OUT OF ORDER AND SHE WAS UNABLE TO STEER THE VEHICLE IN REVERSE. THE VEHICLE HAD EXPERIENCED OTHER PROBLEMS SUCH AS THE DRIVE PINION, HEATING PADS, BRAKE ROTORS, CALIPERS, PADS, POWER STEERING PUMP, THE REAR SHOCK ABSORBERS AND REAR SWAY BAR LINKS. THE DEALER WAS CONTACTED ABOUT THE PROBLEMS NO HELP WAS OFFERED. IT HAD APPEARED THAT THERE HAD BEEN A RECALL ISSUED FOR THE GRAND CHEROKEES BUILT ONLY FROM NOV 22- DEC 5 2000 FOR THE POWER STEERING AND THE CONSUMER MISSED IT BY A MONTH, BUT THE VEHICLE EXPERIENCED THE SAME PROBLEM AS THE RECALL THAT WAS ISSUED. THE CONSUMER WAS VERY DISSATISFIED WITH THE DEALERSHIP. *AK *CB THE VEHICLE ALSO EXPERIENCED THREE TIRE BLOWOUTS. THE CONSUMER WAS TOLD THE PROBLEM WAS CAUSED BY THE GEAR BOX, THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FRONT PINION SEAL LEAKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049125December 3, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HABITUALLY WARPING BRAKE ROTORS. I HAVE NOW HAD THE ROTORS/PADS/CALIPERS REPLACED AT 8000 MILES AND, MOST RECENTLY, AT 35,000 MILES. ON WHAT OTHER CAR WOULD YOU EXPECT TO BE OUT OF POCKET THE COST OF REPLACING PADS AND ROTORS EVERY 8,000-17,000 MILES? I WILL NOT BE BUYING ANOTHER JEEP AND I ONLY HOPE THAT THIS SERVES AS A CAUTIONARY TALE TO POTENTIAL PURCHASERS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049060December 2, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS WARPED AT 12,000 MILES AND 22,000 MILES WITH THE DEALER TELLING ME I DRIVE THE CAR TOO HARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049831December 1, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
CONSUMER COMPLAINED ABOUT ELECTRICAL PROBLEMS. AIR CONDITIONER REGULATOR AND FAN STOPPED WORKING. ALSO, CONSUMER HAD TO REPLACE BOTH DRIVER'S SIDE AND PASSENGER'S SIDE WINDOW SWITCH REGULATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047723November 28, 2003
POWER TRAIN:AXLE ASSEMBLY
LOUD GRINDING SOUND COMMING FROM THE FRONT AXLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048589November 24, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN THE BRAKE PEDAL WAS APPLIED, THE STEERING WHEEL VIBRATED AND THE BRAKE PEDAL PULSATED. THIS WAS CAUSED BY PREMATURE BRAKE WEAR. THIS OCCURRED AT 7000 MILES. THE DEALERSHIP REPLACED THE BRAKE PAD AND TURNED THE ROTORS. THE BRAKES WORE AGAIN AT 12,400 MILES. THE DEALERSHIP REPLACED THE PADS WITH A SPECIAL TYPE OF PAD AND TURNED THE ROTORS. THE PROBLEM RECURRED AT 26,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047317November 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE VIBRATED AND STEERING WHEEL SHIMMIED WHEN STOPPING. FRONT BRAKE ROTORS WARPED WITH ABOUT 18,000 MILES. REPLACED AND STOPPED. AT 27,000 MILES IT'S BACK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046942November 14, 2003
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE DRIVERS SIDE SEAT HEATER STOPPED WORKING 6 MONTHS AFTER I PURCHASED THE NEW VEHICLE. IT TOOK 7 MONTHS TO GET IT REPLACED. WRONG PARTS WERE ORDERED, THEN PARTS WERE BACK ORDERED, PHONE CALLS WERE NOT RETURNED OR IGNORED, AND I HAD TO BRING MY CAR IN NUMEROUS TIME, MISSING WORK FREQUENTLY. AFTER CHANGING DEALERSHIPS FOR MY WARRANTY WORK, I FINALLY GOT IT REPLACED. HOWEVER, I WAS CONCERNED ABOUT THE PASSENGER SEAT HEATER FAILING IN THE FUTURE. I WAS TOLD BY THE FIRST DEALER (I PURCHASED THE VEHICLE THROUGH) THAT THEY WOULD REPLACE BOTH. HOWEVER, WHEN I WENT TO THE SECOND DEALER, THEY TOLD ME THAT "IT IS UNLIKELY THAT THE PASSENGER HEATER WOULD FAIL BECAUSE YOU DO NOT USE IT AS OFTEN". WELL, HERE IT IS 2 YEARS LATER AND MY PASSENGER HEATER IS NOW NOT WORKING...4000 MILES AFTER MY WARRANTY EXPIRED. QUITE CONVENIENT, I MIGHT ADD. THIS TIME IT TOOK TWO VISITS TO THE DEALER AND A UN-RETURNED PHONE CALL OVER 2 WEEKS TO EVEN FIND OUT A PRICE FOR ME. AND OF COURSE, THE DATE OF DELIVERY OF THE PART IS UNKNOWN. 2/3 WINTER SEASONS WITHOUT A SEAT HEATER IN MY CAR IS UNACCEPTABLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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