Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10173682November 16, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THE ENGINE WOULD OVER HEAT WHILE THE VEHICLE WAS IN THE STAND STILL POSITION ON A FREQUENT BASIS. ON ONE OCCASION, THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE RADIATOR FAN RELAY SWITCH HAD TO BE REPLACED. THE CONTACT HAD THE PART REPLACED. ALSO, WHILE TRAVELING 40 MPH, THE VEHICLE HAD AN EXTENDED STOPPING DISTANCE ON NORMAL ROAD CONDITIONS WHEN THE BRAKES WERE APPLIED NORMALLY. THE BRAKE LIGHTS DID NOT SIGNAL ANY WARNING PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THE ROTORS NEEDED TO BE REPLACED. THE CONTACT REPLACED THE PART, WHICH CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174321November 16, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CONSUMER COMPLAINT CONCERNING THE 2000 GRAND CHEROKEE SAFETY RECALL F25 ELECTRIC RADIATOR FAN. *TS THE CONSUMER IS SEEKING REIMBURSEMENT, BECAUSE SHE ALREADY HAD THE PART REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173613November 15, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
FAN BLADE CAME APART BREAKING THROUGH SHROUD AND DAMAGING RADIATOR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173490November 14, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED RECALL # F25 FOR ELECTRIC RADIATOR FAN WAS RECEIVED AFTER THE FAN HAD FRACTURED AND BEEN REPLACED. THE PAPERWORK HAD BEEN SUBMITTED TO THE MANUFACTURER FOR REIMBURSEMENT. AFTER 4 WEEKS THE MANUFACTURER WAS CONTACTED AGAIN AND ASKED WHEN THE REFUND WOULD BE SENT OUT. THE CONTACT WAS INFORMED THE PAPERWORK HAD BEEN RECEIVED, BUT HAD NOT BEEN REVIEWED AND WOULD TAKE UP TO 8 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173524November 14, 2006
AIR BAGS:FRONTAL
I WAS IN A CAR WRECK INVOLVING MYSELF AND ANOTHER VEHICLE, WHEN A THIRD VEHICLE CHOSE TO STOP FOR NO APPARENT REASON IN AN INTERSECTION WITH A GREEN LIGHT. WE WERE TRAVELING AT MAYBE 40 MILES PER HOUR. I DIDN'T HAVE ENOUGH TIME TO REACT AND RAN SQUARELY INTO THE BACK OF THE TRUCK IN FRONT OF ME. MY AIRBAG FAILED TO DEPLOY. I WAS WEARING MY SEAT BELT, BUT NOT PROPERLY, AS THE SHOULDER BELT WASN'T ACROSS MY CHEST. HOWEVER, WHEN THE AIRBAG FAILED TO DEPLOY, MY HEAD SLAMMED INTO THE STEERING WHEEL, CAUSING INJURY. I HAVE CONTUSIONS TO MY UPPER JAW, THE LOWER HALF OF MY NOSE, MY UPPER LIP, AND CHIN. MY FRONT TEETH WERE KNOCKED LOOSE, AND IT IS UNKNOWN YET IF THEY WILL BE ABLE TO RECOVER, A ROOT CANAL MIGHT HAVE TO BE DONE. I BROKE A FINGER ON MY LEFT HAND,, WHEN IT WAS ALSO SLAMMED INTO THE STEERING WHEEL. THE POLICE, EMT'S, AND FIREMEN ON THE SCENE WERE ALL DISCUSSING WHY MY AIRBAG FAILED TO DEPLOY. I FEEL LIKE IF IT WOULD HAVE INFLATED I WOULD NOT HAVE ANY FACIAL INJURIES AT ALL. THE ACCIDENT JUST OCCURRED YESTERDAY, SO I HAVE YET TO FIND OUT IF THERE WAS ANY MECHANICAL PROBLEMS CAUSING THIS FAILURE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10173411November 13, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DT*: THE CONTACT STATED THE VENTILATION WOULD NOT OPERATE ON THE DRIVER'S SIDE DISALLOWING THE DEFROSTER, HEATER AND AIR CONDITIONING TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO DETERMINED THE HEATER BOX NEEDED TO BE REPLACED TO CORRECT THE VENTILATION ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172315October 31, 2006
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE REAR WINDOW AND TAILGATE REMAIN LOCKED EVEN AFTER UNLOCKING THE VEHICLE. IF YOU LOCK AND UNLOCK THE VEHICLE ENOUGH, THE REAR WINDOW AND TAILGATE WILL UNLOCK. THE LOCK SOUNDS AS IF IT IS "SPINNING". *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173268October 30, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CONSUMER COMPLAINT CONCERNING THE ELECTRIC RADIATOR FAN FAILURE. *TS THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE ACCORDING TO THE MANUFACTURER, NO FAN BLADES WERE PHYSICALLY BROKEN. THE CONSUMER STATED EVEN THOUGH NO FANS WERE BROKEN, HE STILL EXPERIENCED EXTREME ENGINE OVERHEATING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171958October 27, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE STOPPED AND THE PEDAL WENT TO THE FLOOR, AND THE BRAKES BECAME INOPERABLE. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPLACED THE BRAKE LINE. UPDATED 12/01/06.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171905October 26, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH DOWN AN INCLINE ON SLICK WET ROADS, THE BRAKES SHUDDERED WHEN APPLIED LIGHTLY. PRIOR WARNING OF BRAKE PROBLEMS WAS GRADUAL. THE DEALER WAS NOTIFIED AND MENTIONED SIMILAR OCCURRENCES WITH OTHER CONSUMERS. THE CONTACT WAS DIRECTED TO THE TSB #0500302B AFTER THE DEALER CHECKED THE VIN # FOR RECALLS. NO RECALLS WERE FOUND BY THE DEALER. NO EXAMINATIONS OR REPAIRS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171830October 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
GOT RECALL NOTICE FROM LOCAL DEALERSHIP OVER A MONTH AGO. HAVE TRIED VARIOUS TIMES TO GET VEHICLE REPAIRED BUT ALWAYS TOLD BY DEALERSHIP THAT THEY WERE UNABLE TO GET PARTS. VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173293October 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CONSUMER COMPLAINT CONCERNING THE FAN CLUTCH FAILURE. *TS THE CONSUMER THEN RECEIVED A RECALL NOTICE IN THE MAIL RELATING TO THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171792October 25, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED THE NHTSA LETTER FOR RECALL #06V199000 PERTAINING TO THE COOLING SYSTEM FAN WAS RECEIVED. A SERVICE DEALER WAS CONTACTED, WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE DUE TO A SHORTAGE, AND THE CONTACT WOULD BE PLACED ON A WAITING LIST WHILE THE PARTS WERE ORDERED. THE MANUFACTURER WAS THEN CONTACTED, WHO INFORMED THE CONTACT THAT THERE WERE STEPS BEING TAKEN TO CORRECT THE PROBLEM, HOWEVER THE CONTACT WOULD HAVE TO KEEP CHECKING WITH THE SERVICE DEALER FOR INFORMATION ON THE AVAILABILITY OF THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171647October 23, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE FRONT END SHOOK. AN INDEPENDENT REPAIR SHOP REPLACED THE ROTORS FOUR TIMES, BUT THE PROBLEM RETURNED AFTER FOUR MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171510October 21, 2006
ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:COOLING SYSTEM, STRUCTURE:BODY:HOOD, ELECTRICAL SYSTEM:STARTER ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY
JUST DISGUSTED WITH THE NUMBER OF REPAIRS I HAVE NEEDED TO MAKE TO THIS VEHICLE. IN THE LAST SIX YEARS THE FOLLOWING REPAIRS HAVE BEEN DONE: BRAKES REPLACED 3 TIMES AND NEED TO BE DONE AGAIN DOOR WINDOW MOTOR COOLING FAN, RADIATOR EVAPORATOR COILS HOOD LIFTERS-HOOD WILL NOT STAY UP DRIVERS DOOR CLUNKS STARTER COMPRESSOR LEAKING AXLE SEALS AND NOW I HAVE A CRACKED HEAD ON THE ENGINE. THE JEEP JUST FAILED OUT OF THE BLUE. GLAD I WAS CLOSE TO HOME. THIS VEHICLE IS A LEMON. BUY AMERICAN AGAIN--MOST LIKELY NOT. ARE OUR "AMERICAN" VEHICLES BEING BUILT WITH INFERIOR PARTS? OR ARE THEY PROGRAMMED TO BE OBSOLETE WITHIN A FEW YEARS? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171400October 20, 2006
EXTERIOR LIGHTING:TAIL LIGHTS
BOTH TAIL LIGHT ASSEMBLIES FAILED (BRAKE LIGHTS DO NOT WORK WHEN THE HEADLIGHTS ARE ON). THE FAILURE WAS DUE TO THE GROUND CONNECTION OF THE BRAKE LAMPS, WHICH IS PART OF THE TAIL LIGHT ASSY. THE ASSY IS NOT STRONG ENOUGH TO WITHSTAND THE BRAKE LIGHT BULBS WHEN SECURED AND CRACKS. THIS COMPROMISES THE GROUND CONNECTION AND THE LIGHTS DO NOT FUNCTION CORRECTLY. MUST REPLACE TAIL LIGHT ASSY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171056October 17, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT*: THE CONTACT STATED THERE WAS FUEL LEAKING FROM UNDERNEATH THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THE LEAK ORIGINATED AT THE ROLLOVER VALVE. THE FUEL TANK WAS REPLACED, WHICH CORRECTED THE PROBLEM. THERE WAS A NHTSA RECALL# 00V195000, WHICH PERTAINED TO THE FUEL TANK ASSEMBLY. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 12/01/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170908October 16, 2006
SEATS
DT*: THE CONTACT STATED THE LOCKING MECHANISM FOR THE FRONT LEFT SEAT FAILED CAUSING THE SEAT TO SLIDE BACKWARDS WHILE DRIVING 40 MPH. THE SERVICE DEALER WAS NOTIFIED BUT NOT THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170828October 14, 2006
SEATS
THE LEFT SIDE OF THE DRIVER'S SEAT BECAME DISENGAGED FROM THE FLOOR MOUNT BECAUSE A 2 1/2 " SECTION OF THE METAL SEAT FRAME INCLUDING THE MOUNTING BOLT FRACTURED AND BROKE AWAY FROM THE FRAME SO THAT THE 2 1/2" SECTION AND THE BOLT ARE STILL ATTACHED TO THE FLOOR MOUNT, BUT THE SEAT IS NOT. I REQUESTED THAT THE MANUFACTURER REPLACE OR REPAIR AS A SAFETY ISSUE, BUT BOTH THE DEALER AND THE MANUFACTURER SAID IT WAS BEYOND THE WARRANTY PERIOD AND THEY COULD NOT. THEY FAILURE APPEARS TO BE FROM METAL FATIGUE. THE SEAT HAS NEVER BEEN SUBJECTED TO UNUSUAL STRESS OR WEIGHT. I AM THE ONLY DRIVER AND WEIGH ~180 LBS. THE CAR HAS NEVER BEEN IN AN ACCIDENT THAT WOULD HAVE PUT ADDITIONAL FORCE AGAINST THE SEAT. THE SEAT JUST STUCK ONE DAY SO YOU COULD NOT MOVE THE SEAT FORWARD OR BACK, AND THE SEAT BEGAN TO SQUEAK WHICH APPARENTLY WAS DUE TO THE FRAME CONTAINING THE MOUNTING BOLT BREAKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170519October 11, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
FAILURE OF BRAKES LIGHTS, TAIL LIGHTS WHEN CHECKED WERE DUE TO OVER HEATED POWER STRIPS IN MY 2000 JEEP GRAND CHEROKEE. COULD CAUSE FIRE AND NOW HAVE TO REPLACE BOTH STRIPS AT 200$ EACH PLUS 150$ LABOR-THIS IS ALL FROM POOR DESIGN THE LIGHT BULBS PLUG INTO A BLACK POWER STRIP THAT ACTUALLY HEATS UP FROM THE BULBS MELTING THE POWER STRIP-CAUSING LIGHTS TO NOT WORK-BULBS STILL WORK WHEN TESTED,BUT DUE TO MELTING OF THE BLACK STRIP THE CONNECTION DOESN'T WORK. DEALER DOES NOTHING BUT CHARGE US TO FIX. CONSUMER PAYING FOR BAD DESIGN, NOT OVER USAGE OR ANY OTHER PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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