Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10176604December 19, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE DRIVER AND PASSENGER SEAT WARMERS DO NOT WORK. THE DEALER TOLD HER THERE WAS NOT A RECALL ON SEAT WARMERS. SHE TOOK HER JEEP TO A DIFFERENT REPAIR SHOP AND THEY WERE ABLE TO PULL UP A RECALL (S17) ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176323December 17, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
FAULTY FUEL PUMP AND FAULTY A/C. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176233December 15, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT*: THE CONTACT STATED ALTHOUGH THERE WERE NO ONGOING PROBLEMS WITH THE SEAT WARMERS, THERE WAS A NHTSA RECALL, #06V197000 ON THE VEHICLE REGARDING THE SEATS. THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER WAS NOT ALERTED. ADDITIONALLY, WHILE ATTEMPTING TO OPEN THE FRONT PASSENGER POWER SIDE WINDOW, THERE WAS A POPPING NOISE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE POWER WINDOW CONTROL NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176188December 14, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
IN MY 2003 JEEP GRAND CHEROKEE THE HEAT ON PASSENGER SIDE WOULD NOT WORK. DRIVER SIDE WOULD BLOW HOT AIR BUT PASSENGER SIDE WOULD BLOW COLD. I JUST GOT IT FIXED TODAY AND THE PROBLEM WAS BLEND AIR AND RECIRCULATION DOORS BROKEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175557December 8, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING ON 12/05/2006 I EXPERIENCED A SYSTEM FAILURE WHEN MY PASSENGER WINDOW FELL FOR NO REASON. I TOOK IT TO THE DEALER AND THEY REPORTED THAT THE POWER WINDOW REGULATOR WHICH FAILED. I THEN CHECKED YOUR SITE AND NOTICED NUMEROUS COMPLAINTS FOR THE SAME PROBLEM. THIS IS A COSTLY REPAIR AND I JUST WONDERED HOW MANY TIMES SOMEONE HAD TO SUFFER A FINANCIAL LOSS ON A PART THAT IS SO COMMON AND OF WHICH I NEVER HAD A PROBLEM WITH ON OTHER VEHICLES OWNED THAT HAD MUCH MORE ACTIVITY THAN THIS WINDOW. PLEASE LET ME KNOW BECAUSE AS A CONSUMER I WOULD HOPE THAT MANUFACTURERS ARE HELD TO SOME STANDARDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175339December 6, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BROKEN HEATER AND DEFROST ON PASSENGERS SIDE. BAD BLEND DOORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175254December 5, 2006
UNKNOWN OR OTHER
BLEND DOOR BREAKAGE/FAILURE ON ELECTRONIC DUAL CLIMATE CONTROL SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175039December 4, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER FAILS TO WORK ON ONE SIDE OF THE DASH CAUSING GREAT DISCOMFORT FOR THE PASSENGERS AND DRIVER OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174767November 30, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I RECEIVED A NOTICE OF A RECALL FOR MY 2003 JEEP GRAND CHEROKEE REGARDING THE FRONT SEAT ELECTRIC HEATING ELEMENT AND THE POTENTIAL FOR IT TO CAUSE AN INTERIOR FIRE UNDER CERTAIN OPERATING CONDITIONS. HOWEVER, IN MY SEVERAL ATTEMPTS TO SCHEDULE AN APPOINTMENT AT SCHUMAN CHRYSLER I HAVE BEEN TOLD THEY (A) THERE WAS A NATIONAL SHORTAGE ON THE NECESSARY PARTS AND (B) THEY ARE ONLY BEING SENT ONE PER WEEK. I SHOULD THINK CHRYSLER WOULD MAKE SURE THEY HAD THE AVAILABLE PARTS NECESSARY BEFORE SENDING OUT LETTERS REGARDING THIS NATIONAL RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174739November 29, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
IT APPEARS AS THOUGH 1999 TO 2004 JEEP GRAND CHEROKEES HAVE AN ISSUE WITH "BLEND DOOR" FAILURE IN THE HVAC SYSTEM. THE FAILURE WILL PREVENT HEAT FROM REACHING THE WINDSHIELD. IN FREEZING CONDITIONS THE WINDSHIELD WILL UNEXPECTEDLY ICE UP AND RESULT IN POOR VISIBILITY. AFTER SPEAKING WITH DEALERSHIP AND INDEPENDENT REPAIR TECHNICIANS AS WELL AS INTERNET RESEARCH, IT APPEARS THE FAILURE RATE IS "VERY HIGH". THE MANUFACTURER HAS REVISED THE FAULTY PARTS USED IN THIS SYSTEM (TSB#2400104) BUT ARE DOING NOTHING TO ALERT OWNERS OF THE POTENTIAL, UNEXPECTED FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174214November 24, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL LEAK AFTER FILLING CAR UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173578November 15, 2006
STEERING
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING CONSISTENTLY MALFUNCTIONED WHILE TRYING TO TURN IN ANY DIRECTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, WHO DETERMINED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND TWO OTHER INDEPENDENT MECHANICS WHO DETERMINED THE STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. NO REPAIRS OR REPLACEMENTS WERE MADE. UPDATED 12/5/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172998November 9, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WAITING FOR "RECALL REPAIR", SINCE SEPT 14,2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172128October 30, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH, THE HEATER BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE BLEND DOOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173264October 30, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CONSUMER COMPLAINT CONCERNING 2003 GRAND CHEROKEE NOTIFICATION CODE F17 HEATED SEAT ELEMENTS. *TS THE CONSUMER HAD AFTERMARKET DVD PLAYER/LC SCREEN INSTALLED IN HEADREST. THE CONSUMER REFUSED TO PAY TO HAVE THE AFTERMARKET ITEMS REMOVED IN ORDER FOR THE DEALER TO DO THE RECALL, THEREFORE RECALL WORK COULD NOT BE DONE. THE CONSUMER INDICATED THAT ALL ACCESSORIES WERE INCLUDED IN THE PRICE OF VEHICLE AT FINAL SIGNING. THE ACCESSORIES WERE INSTALLED LATER DUE TO UNAVAILABILITY AS A FACTORY INSTALLED PRODUCT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173272October 30, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2003 GRAND CHEROKEE ENGINE OVER HEATED WHEN SLOWING DOWN. *TS THE COOLING FAN RELAY AND COOLING FAN MODULE WAS REPLACED. THE HOOD WOULD NOT STAY OPEN. THE DEALER REPLACED THE HOOD PROPS. THE FRONT ROTORS WERE OUT OF ROUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171199October 11, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2003 GRAND CHEROKEE PASSENGER/DRIVER SIDE WINDOW MECHANISM WAS REPLACED DUE TO FREQUENT PROBLEMS. *TS *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168734September 20, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
A/C AND HEATING BLOWER MOTOR AND POWER WINDOW MOTOR FAILURE. THESE PROBLEMS HAVE OCCURRED IN MY 2003 JEEP GRAND CHEROKEE LIMITED. AFTER RESEARCHING I HAVE FOUND WELL OVER 180 PEOPLE WHO OWN GRAND CHEROKEES (VARIOUS MODELS) BETWEEN THE YEARS 2000-2004 WITH THESE EXACT SAME PROBLEMS. CHRYSLER/ JEEP CUSTOMER SERVICE WILL NOT RESPOND TO MY COMMENTS ON THIS ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167447September 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE PEDAL AND THE FRONT END SHIMMIED WHILE TRAVELING 50 MPH. THE DEALERSHIP DETERMINED THAT THE ROTORS WERE TOO THIN TO BE FILED DOWN AND NEEDED TO BE REPLACED. UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166992August 29, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS APPLIED, THERE WAS A VIBRATION. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC. THE ROTORS WERE REPLACED. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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