Jeep Grand Cherokee Complaints (2022)

417 consumer complaints on file.

#11730454April 10, 2026
STEERING
Went to turn left at barely 5mph and steering locked up with my front wheels pushed outside of wheel well (driver wheel, passenger is facing in), causing a collision. Steering wheel won’t turn at all now.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11730229April 9, 2026
ELECTRICAL SYSTEM
I received the following from the dealer when taking my car in for a suspension repair. Stellantis (Jeep) is trying to charge for software bug updates after warranty when the fixes were not available and also the without the fixes it could leave the car inoperable. Most of these should be covered as a safety/operational concern and should not be optional or charged for. "Software Update ,msmd,ttm,eps,idcm,bpcmCustomer Pay$239.33 Causes 1.Software IJpdate msmd Customers may experience the following: • Memory seat does not save on profiles 1 or 2. • Easy entry/exit functionality is inoperative. 2.ttm Customers may comment on one or more of the following: e If the vehicle is traveling at less than 5 kph (3 mph) and the brake pedal is pressed, then both turn lights will flash for two milliseconds. If the vehicle is traveling at less than S kph (3 mph) and one turn light is activated, then the opposite turn light will flash for 20 milliseconds 3.idcm Customer may also experience the following: 12 volt battery drain. e Vehicle will not charge." 4.eps *Customer may also experience the following: • A low frequency EPS motor noise during low speed steering maneuvers which may be more noticeable at higher ambient and system temperatures." 5.bpcm Customers may also experience one or more of the following: e "Vehicle does not start." • Low 12V battery causing vehicle not to start."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730030April 8, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle experienced a hybrid system/charging failure documented by the servicing dealership as “service hybrid system message and vehicle will not charge.” The vehicle also had battery-related failure requiring a jump and repeated service visits. This caused loss of use and raised reliability and safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730027April 8, 2026
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
I am reporting a safety-related problem involving a 2022 Jeep Grand Cherokee 4xe, VIN [XXX] . Dealership records reflect hybrid / charging-related failure, including a documented “service hybrid system message and vehicle will not charge,” repeated recall-related PHEV / high-voltage service, and later jerking during acceleration and deceleration with stored transmission-related fault code P0734. The records also document a passenger front door condition where the door would not open from the interior or exterior. These issues raise concerns relating to vehicle operation, electrical / hybrid system reliability, and occupant egress. The vehicle has required repeated service and caused loss of use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729694April 7, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
This is the third time that my jeep has completely shut off with no warning and in the middle of traffic. I am unable to turn on any hazard lights. The power goes completely out, and I am unable to put the car in neutral or anything to be safe. I have reported this issue in the past. The dealership is unable to figure out what is wrong and I keep trying to get this resolved before it turns out tragically. Please help me before I loss my life in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728715April 2, 2026
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728449April 1, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I would like to file a complaint against Jeep. I drive a 2022 Jeep Grand Cherokee 4XE with 16,000 miles. While driving to the Store, the electronic parking brake engaged while driving. This caused braking system damage. Jeep / Manufacturer are refusing to reimburse me. The total cost was: $9,129.26. This effected the Actuators, Brake Calipers, Rear Rotors, and Brake Pads. This is not normal wear and tear, however a safety-related defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728084March 30, 2026
ENGINE, UNKNOWN OR OTHER
Exhaust small in cabin. Exhaust manifolds leaking pulling exhaust into the cabin through the climate system. When the recirculation is turned on, then the smell is not present. When the recirculation is off then the exhaust smell is strong inside the cabin. The exhaust in the cabin is causing causing respiratory problems, fatigue, eye irritation and I am concerned of passing out when driving. I frequently have to turn on the recirculation button to keep the exhaust out of the cabin but in the winter time and in high humidity situations the window fog causing an additional safety issue. I am also forced to open the windows during this time causing excessive noise and temperature control issue. I called dealer months ago and they said not covered but now I learned should have been covered but now past the 60k mile limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726795March 24, 2026
PARKING BRAKE
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that after starting the vehicle and shifting into park(P), the parking brake independently activated. There was no warning light illuminated. The contact manually disengaged the parking brake to start the vehicle. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for additional assistance. The failure mileage was approximately 66,212.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724577March 16, 2026
AIR BAGS, SEATS
Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in there timeline for that recall. I have a child and it is a head restraint that deployed is an airbag, which is extremely dangerous for anybody that could’ve been sitting in that spot or behind the seat. The piece itself is 700$ there is no wholesale for this particular piece so you’re looking at any place that would charge you $700 and then whatever the service or labor fee is which is minimal so we’re talking at least $800 for a piece that has to be with or compatible with a certain part number which is discontinued or it will not work with the system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724374March 14, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Collision Warning (FCW) and Automatic Emergency Braking (AEB) systems on my 2022 Jeep Grand Cherokee are consistently failing to operate as intended, creating a significant safety hazard Symptoms include: System Inactivity: The FCW fails to alert or provide braking assistance during clear, high-risk frontal collision scenarios. Persistent Warning Lights: The 'FCW OFF' indicator illuminates on the instrument cluster and cannot be cleared by toggling settings in the Uconnect 5 system. Software Defaults: Following Over-the-Air (OTA) updates, the FCW and Pedestrian Emergency Braking (PEB) systems default to 'OFF' and often remain disabled despite user attempts to re-engage them. Hardware Misalignment/Blinding: Frequent 'ACC/FCW Limited Functionality' messages occur even in clear weather with clean sensors, indicating a potential calibration or module communication failure. I am referencing XXX and Manufacturer Communication XXX regarding these specific software/hardware faults. Despite these known issues, the dealership Ziegler Chrisler Doodge Jeep Ram in Schaumburg, IL has been unable to provide a permanent resolution. This failure leaves the vehicle without critical, advertised safety protections during operation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724314March 14, 2026
STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The electronic steering quit working at 55 mph, I was very hard to steer afterwards, there wear other indicator lights besides the steering warning light, I will add a picture of them. I did already do a report but have pictures to show the problem. I kept the core to figure out what happened, there is water in the unit control area for the motor. The issue started at the same time the water pump was leaking, and I believe that caused the water and corrosion in the electronic area. I also have another invoice for the diagnosis from the hudson dealer for about 600 dollars but mislaid it, If I need it I can get a duplicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722854March 8, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
Issue 1: After several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. and there is a delay - it can cause an accident. Issue 2: The investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue 3: The tire pressure monitoring system fails to read intermittently - a warning on the dash indicates it is not working and to get it checked. Dealership has noted problem, but never fixed. Still occurs 3+ years. Issue 4: Radio/infotainment system blanks out or becomes unresponsive. When relying on this device for navigation, that becomes a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722477March 6, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM
known software glich known as "the Italian Bug" Car switches to Italian and disables FCW, paddle shifting and changes many features to metric, farenheit to celsius, psi to kpa, mph to kilometers, many features can be reset but not FCW and Paddle Shifting. It's unknown what other features get disabled but this all causes significant driver distraction trying to reset everything while driving as they are encountered. Jeep has multiple TSBs on this with no known permanent fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722413March 6, 2026
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and was left for several months waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722374March 5, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle recently had recall 68c completed. Was driving in electric mode on the highway at approximately 55mph. Upon pressing accelerator further to increase speed to pass another vehicle, I lost all electric power and the vehicle lost speed down to 40mph, despite accelerator pedal being pressed to the floor. Approx 3-5 seconds later, gas engine started, revved high, vehicle lunged forward to 65mph, continued to accelerate after releasing accelerator pedal, and was able to be slowed by pressing brake. This same situation was replicated 9 hours later on the same highway. Dealer claims this is "normal operation."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722121March 4, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I own a 2022 Jeep Grand Cherokee that is experiencing unintended automatic braking while driving. The crash detection/forward collision warning system shows a constant warning light on the dashboard. While driving under normal conditions with no obstacles present, the vehicle will suddenly brake on its own. This has occurred multiple times and now happens almost daily. The problem first occurred on November 26, 2024, the same day I purchased the vehicle used with approximately 34,158 miles. The issue has continued as the mileage has increased to approximately 51,500 miles. This creates a serious safety risk because the vehicle can suddenly brake in the middle of traffic without warning, which could cause another vehicle to collide with the rear of my vehicle. I am concerned about the risk of a crash or injury. The problem has been reported to the dealership multiple times since purchase. The vehicle has been in the shop for repair attempts, but the issue has not been permanently corrected. The warning light remains on and the unintended braking continues to occur during normal driving. The vehicle is currently available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721454March 2, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The vehicle has experienced repeated electrical failures. On multiple occasions the vehicle would not start and lost all electrical power. The main electrical system appears to fail suddenly, causing the vehicle to become inoperable. The vehicle has been to the dealership multiple times for the same issue and was out of service for extended periods. This is a serious safety concern because the vehicle can completely shut down without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719943February 23, 2026
ELECTRICAL SYSTEM
My 2022 Jeep Grand Cherokee 4xe was recalled in the summer/fall because the high voltage battery could catch fire. This is one of many recalls the car has endured (due to battery trouble) since I purchased it in 2022. I called the dealer as soon as I received the letter and was told that no parts were available and to check back later. I drained the electric battery and did not charge it after that. By mid-December, the check engine light came on (as it has done with other recalls). I took it to the Dealer on January 6, 2026 and was told that they would order a part and do a software update in the meantime. Got the car back late January 7 and it wouldn't shift into gear properly when driving. Took it back January 8 and was given a loaner car. The part was supposed to arrive January 22 but has not shown up yet. The dealer has had my car for almost 2 months now. Called Jeep 2/2/26 and 2/23/26 and talked to Recall department. Both times I was told there was nothing that could be done and I just have to wait it out. Also on 2/23/26 I called the number listed on the recall notice at 10:10 AM MST and received the "office is closed" message. Had to call the main Jeep number that the dealer provided. Dealer says they can't do anything and Jeep says it's the Dealer that has to call on the part. Meanwhile I'm in limbo in a rental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719790February 23, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). I have had this to the dealership 4 times to be fixed without success. Because this is dangerous (for settings/gauges/units to no longer be useful while driving), and it occurs randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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