Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10735743July 22, 2015
STEERING
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE STEERING WHEEL AND THE FRONT END OF THE VEHICLE BEGAN TO SHAKE WITHOUT WARNING. THE DEALER STATED THAT THE TIRES NEEDED TO BE ROTATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ROTATED THE TIRES AND REPLACED THE TWO FRONT TIRES. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724399June 9, 2015
UNKNOWN OR OTHER, EXTERIOR LIGHTING
1. I'LL BE DRIVING AND THE JEEP WOULD JUST CUT OFF ON IT'S OWN. 2. AFTER DRIVING FOR AWHILE THE JEEP WILL TAKE UP TO 15 MINUTES TO START. 3. THE DRIVER SIDE BRAKE LIGHT KEEP BLOWING, I HAVE TO CHANGED THEM CHANGE THE BULB ABOUT EVERY 3 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716750May 15, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE BOTTOM OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706108April 16, 2015
SEATS
THE SEAT BRACKETS IN MY JEEP STARTED TO BREAK APART AROUND 2013, NOW THE BRACKETS ARE ALMOST COMPLETELY BROKEN APART. I AM DRIVING WITH THE SEAT LEANING AND ROCKING BACK AND FORTH THIS IS A VERY DANGEROUS SITUATION. I'VE CONTACTED THE DEALERSHIP AND THEY SAID THERE IS NO RECALL. THEY TRANSFER ME TO A NUMBER WHERE I CAN FIND OUT ABOUT RECALLS THEY ALSO SAID THERE WAS NO RECALL FOR THIS PARTICULAR MODEL. IN MY RESEARCH I FOUND OUT THAT THERE ARE SEAT BRACKET PROBLEMS WITH JEEPS AND THIS PROBLEM SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704555April 8, 2015
FUEL/PROPULSION SYSTEM
PLASTIC FUEL TANK IS LOCATED IN REAR OF VEHICLE WITHOUT ADEQUATE PROTECTION IN THE EVENT OF A REAR END ACCIDENT VEHICLE IS NOT EQUIPPED WITH A TRAILER HITCH. I AN CONCERNED FOR THE SAFETY OF MY FAMILY IN THE EVENT OF A REAR END ACCIDENT. BROUGHT VEHICLE TO CHRYSLER DEALER, SERVICE ADVISER SAID THERE IS NO RECALL FOR THIS VEHICLE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702335March 28, 2015
FUEL/PROPULSION SYSTEM
I WANT TO KNOW IF SAFETY RECALL FOR REAR END FUEL TANK EXPLOSIONS IS STILL IN EFFECT ON THESE VEHICLES 01&02. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701983March 26, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 02V104000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE NOT AVAILABLE, AND THAT THEY WERE WAITING ON AN APPROVED REMEDY FROM NHTSA IN ORDER TO PROCEED WITH THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689655February 20, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A PLASTIC FUEL TANK LOCATED BETWEEN THE REAR AXLES. THE CONTACT MENTIONED THAT THERE WAS NO TOW HITCH INSTALLED ON THE VEHICLE AND WAS CONCERNED THAT IN THE EVENT OF A CRASH, THE FUEL TANK WOULD CATCH ON FIRE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683801February 17, 2015
SEATS, ELECTRICAL SYSTEM
SEAT BECAME VERY HOT STARTED TO SMELL LIKE BURNING .HAD TO PULLOVER TILL IT COOLED DOWN.SEAT QUIT WORKING.THE SEATS HAD PREVIOUS REPAIR UNDER WARRANTY.AROUND 2003-2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681648February 5, 2015
SUSPENSION, STEERING
EXTREME WOBBLE IN FRONT END HAPPENS WHEN THERE IS A BUMP IN THE ROAD. HAPPENS AT VARIOUS SPEEDS. VIOLENT FRONT WHEEL WOBBLE. SPENT $1600 IN REPAIRS AND $600 ON NEW TIRES. THE ISSUE IS STILL THERE. I TALKED TO A MAN TODAY WITH A JEEP THE SAME MODEL AND YEAR AS MINE AND HE HAS HAD THE SAME PROBLEM. I WAS FOLLOWING HIM AT 45MPH AND HIS RIGHT FRONT WHEEL STARTED THE WOBBLE AND HE PULLED OFF THE ROAD AND I STOPPED AND TALKED TO HIM ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680857February 3, 2015
SEATS
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SEAT OVER HEATED AND WAS EXTREMELY HOT. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V117000 (SEATS). THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680427February 1, 2015
SUSPENSION, STEERING, POWER TRAIN
JEEP HAD THE DREADED "DEATH WOBBLE" MANY PARTS FAILED AND NEEDED REPLACED MULTIPLE TIMES WITHIN 30,000 MILES OF HIGHWAY DRIVING AT SAFE SPEEDS. TIRES WERE PROPERLY INFLATED AND ALIGNMENT WAS CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678738January 24, 2015
SEATS
WHILE DRIVING THE DRIVERS SEAT STARTED TO LEAN TOWARD THE PASSENGER SIDE, I SLOWED THE JEEP DOWN AND PULLED OVER TO THE SIDE OF THE ROAD. I DID NOT SEE ANY OBVIOUS DAMAGE TO THE SEATING BRACKETS/MOUNTS. I CONTINUED TO DRIVE AND THE PROBLEM PROGRESSIVELY GOT WORSE. THE JEEP WAS TAKING TO THE AUTO SHOP ON JAN 2, 2014 AND THE MECHANICS TIGHTENED THE BRACKETS. JAN 4 THE SAME PROBLEM OCCURRED AGAIN AND AGAIN IS PROGRESSIVELY GETTING WORSE. DUE TO FINANCES I AM UNABLE TO GET THE ENTIRE SEATING SYSTEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670533January 6, 2015
SEATS
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SEAT LEANED TO THE SIDE INDEPENDENTLY WHICH MADE THE VEHICLE DANGEROUS TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE DRIVER SEAT FRACTURED FROM THE BRACKET. THE DEALER WAS UNABLE TO SERVICE THE VEHICLE BECAUSE THE MANUFACTURER WAS NOT PRODUCING ANY PARTS FOR REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 5/27/15 *TA.....UPDATED 06/03/15 *BF UPDATED 7/6/2015*JS UPDATED 7/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669977January 4, 2015
ELECTRICAL SYSTEM
MY VEHICLE SHUTS DOWN INTERMEDIATELY WHILE DRIVING AND SOMETIMES WHILE TURNING IT ON AND WHILE SITTING IN A STATIONARY POSITION AT A LIGHT . I WOULD LIKE TO HAVE A RECALL BECAUSE I KNOW MANY PEOPLE WHO HAVE BEEN IN ACCIDENTS AND I WOULD NOT LIKE TO BE ONE THEM... I SPENT $3000 FOR A SHOP TO LOOK AT IT AND STILL THEY DO NOT KNOW WHAT IS WRONG WITH IT. I DO NOT WANT MY FAMILY OR MYSELF TO GET INTO A CRASH BECAUSE OF FAULTY EQUIPMENT. AT THE LEAST I WOULD LIKE AN EXPLANATION FOR WHY THIS IS HAPPENING SO I CAN GET IT FIXED PROPERLY. BUT OTHERWISE A RECALL FOR THESE VEHICLES WOULD BE REA SUING TO MY FAMILY AND I. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661849December 3, 2014
SEATS
WHILE DRIVING THE DRIVERS SEAT BROKE LOOSE FROM THE BRACKET AND MADE IT VERY DANGEROUS TO DRIVE THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640054September 29, 2014
FUEL/PROPULSION SYSTEM
I AM CONCERNED THAT MY AFTER MARKET TOWING PACKAGE IS NOT UP TO CODE TO PROTECT MY FAMILY FROM A REAR END COLLISION. I UNDERSTAND THAT MY MODEL JEEP IS AT HIGH RISK FOR REAR END COLLISION FATALITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631968September 9, 2014
AIR BAGS
SWERVED OFF THE ROAD UP AN EMBANKMENT HITTING TELEPHONE POLE, ROLLED OVER A FEW TIMES HITTING A TREE, GUARD RAIL, THEN COMING TO REST ON DRIVERS SIDE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10630000September 2, 2014
AIR BAGS
THERE IS A PROBLEM WHICH MOST EVERYBODY EXPERIENCES ON 1999 AND UP JEEP GRAND CHEROKEES. THE AIRBAG LIGHT AND CHIME CONTINUOUSLY , RANDOMLY. THIS LIGHT AND CHIME INDICATED THE AIRBAG IS INOPERATIVE. THIS IS TYPICALLY DUE TO A FAULTY UNRELIABLE DESIGNED "CLOCKSPRING" IN STEERING WHEEL UNDER THE AIRBAG ASSY. THIS IS VERY COSTLY TO FIX AND SHOULD DEFINITELY BE RECALLED FOR REPAIR NO CHARGE TO CUSTOMER. PLEASE RESEARCH AND YOU WILL FIND THAT THIS IS EXTREMELY WIDE SPREAD. THERE IS A FEAR THAT BAG MAY DEPLOY WHILE DRIVING DUE TO SHORT IN SYSTEM. THIS WOULD BE CATASTROPHIC. PLEASE INVESTIGATE ASAP, THIS IS URGENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615994July 24, 2014
ENGINE, POWER TRAIN
MY JEEP GRAND CHEROKEE LOST POWER WHILE DRIVING. I WAS ABLE TO PULL OVER WITH DIFFICULTY. I THEN PUT IN PARK AND WAS ABLE TO GET ENGINE STARTED AND DROVE BACK HOME. MY HUSBAND CHECKED OUT AND THOUGHT I MIGHT HAVE BUMPED THE KEY SINCE I NEED THE SEAT SO CLOSE IN ORDER TO TOUCH THE PEDALS. I HEARD ON THE TV THERE WAS A RECALL ON MODELS 2005-2007. WHY NOT ON OLDER? IF I HAD BEEN GOING ANY FASTER I MIGHT NOT HAVE BEEN ABLE TO STEER TO THE SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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