Jeep Grand Cherokee Complaints (2008)

734 consumer complaints on file.

#10550557November 1, 2013
POWER TRAIN
AFTER HAVING MY VEHICLE SERVICED FOR THE N23 RECALL, THE SERVICE 4WHEEL DRIVE INDICATOR HAS BEEN COMING ON AND I NO LONGER HAVE 4 LOW. IT IS AT THE SERVICE CENTER AGAIN FOR THE THIRD TIME. I AM CONCERNED THAT THE RECALL IS EITHER NOT PERFORMED PROPERLY OR ISN'T AN ADEQUATE FIX TO THE TRANSMISSION ISSUES AND IS CREATING I UNINTENDED PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549999October 29, 2013
SUSPENSION
TIRES HAVE BEEN GETTING UN EVEN WEAR. TOOK VEHICLE TO CERTIFIED SHOP, THEY INFORM ME MY SUSPENSION IS GONE. I TOOK MY VEHICLE TO DEALERSHIP, WHERE I WAS TOLD IT CANT BE BAD. I HAVE ONLY DONE HIGHWAY DRIVING WITH THIS VEHICLE, I DON'T SEE HOW IT WENT OUT SO SOON. I READ ONLINE AND A LOT OF OTHER PEOPLE HAVE THE SAME COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549805October 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE 4X4. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS RESTARTED AND BEGAN TO PERFORM NORMALLY, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549842October 28, 2013
ENGINE, ELECTRICAL SYSTEM
THE JEEP STALLS ON THE FREEWAY. WHILE DRIVING THE JEEP ON THE INTERSTATE, IT STALLED AND RESTARTED SUDDENLY. THIS WAS FELT BY A SUDDEN LOSS OF FORWARD MOMENTUM. THE JEEP AT TIMES STALLS FLAT AT FREEWAY SPEEDS AND NEEDS TO BE STOPPED TO RESTART. THIS HAS BEEN IN FOR REPAIRS SINCE JANUARY 2013 AND IT STILL STALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546786October 4, 2013
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WOULD RECUR SPORADICALLY HOWEVER, AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM, POWER TRAIN) THE FAILURE HAD BECOME PERMANENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH DID NOT GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546232September 30, 2013
ENGINE AND ENGINE COOLING
MULTIPLE TIMES WHILE DRIVING THE CAR THE THE ENGINE COMPLETELY SHUTS OFF WITH NO WARNING. LAST TIME WAS LAST WEEK 09/23/2013.THE CAR DEALERSHIP SAYS THEY CAN NOT RECREATE THIS AND THE COMPUTER IS NOT SHOWING ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544623September 20, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544178September 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND IT CONTINUED TO OPERATE AS DESIGNED. THE FAILURE RECURRED OVER 150 TIMES OVER THE COURSE OF TWO YEARS. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS ON SIX SEPARATE OCCASIONS BUT THE FAILURE COULD NOT BE REPLICATED. THE COIL PACKS AND THE FINAL DRIVE CONTROL MODULE WERE REPLACED IN ADDITION TO A SOFTWARE UPDATE BEING PERFORMED BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 94,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543547September 13, 2013
VEHICLE SPEED CONTROL
I SWITCHED LANES TO THE RIGHT TO MAKE A RIGHT TURN UP AHEAD WHEN MY ACCELERATOR WHEN INTO FULL THROTTLE! I STEPPED ON THE BRAKE WITH 1 FOOT AND NOTHING HAPPENED. I THEN USED MY 2 FEET AND STEPPED AS HARD AS I COULD & THE ENGINE KEPT GETTING LOUD AND WANTED TO GO FULL SPEED! I DOWN SHIFTED (MY AUTOMATIC VEHICLE) INTO FIRST GEAR AND PULLED UP MY EMERGENCY BRAKE AND STILL MY JEEP WOULDN'T STOP! THE ENGINE WAS FIGHTING AGAINST ME. IT FINALLY STARTED TO SLOW DOWN JUST BEFORE APPROACHING THE PARKED VEHICLE UP AHEAD WITH PASSENGER INSIDE. I WAS VERY FORTUNATE (THIS TIME) BUT NEARLY SUFFERED AN HEART ATTACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543234September 12, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE ENGINE POWERED OFF AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO STATED THE TIPM MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542561September 9, 2013
ENGINE, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, EQUIPMENT, SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 12/26/13*LJ THE PASSENGER SIDE MIRROR WAS REPLACED. THE SPEAKERS WERE NOT WORKING CORRECTLY, THE STABILIZER BUSHINGS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538338September 2, 2013
ELECTRICAL SYSTEM:IGNITION
STOPPED AT ROADSIDE STAND. TRIED TO RESTART, NO DASHBOARD LIGHTS, NO IGNITION ALL WINDOWS DOWN INOPERABLE, TOWED TO JEEP DEALER. IT IS A FAULTY WIRELESS IGNITION CODE. THE RECEIVER IN THE SYSTEM THAT CHECKS FOR THE CORRECT KEY FOB.THIS HAS THE POTENTIAL TO PUT THE OCCUPANTS IN A DANGEROUS SITUATION. IT SEEMS THIS IS A NATIONWIDE PROBLEM, BECAUSE THE PART MAY BE IN RE-ENGINEERING AND WON'T BE AVAILABLE FOR 1- 2 MONTHS! ONE AFTERMARKET SUPPLIER TOLD ME THERE ARE 300 OF THESE PARTS ON BACK ORDER. SOUND LIKE A RECALL TO ME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538091August 30, 2013
POWER TRAIN
VEHICLE SHIFTED INTO 4WD LOW BY ITSELF WHILE DRIVING IN A PARKING LOT. I PARKED THE JEEP IN A PARKING SPACE, AND AFTER PLACING THE TRANSMISSION SELECTOR IN PARK, THE JEEP STARTED ROLLING. I HAD TO USE THE PARKING BRAKE TO KEEP IT FROM ROLLING OUT OF THE SPACE. THE REPAIR SHOP REPLACED THE TRANSFER CASE ACTUATOR AND HARNESS DUE TO THE TRANSFER CASE SHIFTING IN AND OUT OF 4WD, AND HAVING NO PARK, WHICH CAUSED IT TO ROLL. I PAID TO HAVE THIS REPAIR WORK DONE, JUST PRIOR TO JEEP ISSUING RECALL N23. JEEP HAS REFUSED TO REIMBURSE ME FOR THIS REPAIR. ON THREE OCCASIONS, I HAVE EXPLAINED TO THE REIMBURSEMENT DEPT, THAT MY VEHICLE ROLLED OUT OF IT'S PARKING SPACE AND SHIFTED IN AND OUT OF 4WD AND NEUTRAL ON ITS OWN. CHRYSLER CUSTOMER ASSISTANCE REFUSES TO REIMBURSE PER THE STATED LANGUAGE IN THEIR OWN RECALL. I HAVE SENT CHRYSLER ALL THE REQUIRED REPAIR DOCUMENTS AND RECEIPTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537683August 28, 2013
ELECTRICAL SYSTEM
DRIVING ON THE HIGHWAY WHEN MY 2008 JEEP GRAND CHEROKEE SHIFTED INTO NEUTRAL BY ITSELF. I WAS NOT QUICK TO REACT AND WAS ALMOST KILLED IN A MULTIPLE CAR PILE-UP. A LARGE 18 WHEEL TRUCK AND TWO OTHER CARS LEFT THE ROADWAY TO AVOID HITTING ME. I WAS COMPLETELY HELPLESS AND COULD NOT GET OUT OF THE WAY. I PULLED OVER TO CALL MY DAD, BUT HE DIDN'T ANSWER. AFTER ABOUT 15 MINUTES, I RESTARTED THE VEHICLE AND IT SHIFTED INTO DRIVE ON THE SIDE OF THE HIGHWAY. I DROVE IT HOME ON THE ACCESS ROAD. THIS HAS HAPPENED TO ME TWICE NOW. MY 2008 JEEP GRAND CHEROKEE SHOULD BE PART OF THIS RECALL --RECALL NUMBER: 13V175000. I CALLED CHRYSLER AND THEY SAID THEY DO NOT HAVE ANY INDICATION OF WHY IT IS NOT. MY CASE NUMBER WITH CHRYSLER IS [XXX}. PLEASE HELP ME BEFORE I AND SEVERAL OTHER PEOPLE BEHIND ME ARE KILLED. I DRIVE 30 MILES TO AND FROM WORK DOWN I-35 AND I-40 IN OKLAHOMA CITY, THESE ARE TWO OF THE BUSIEST ROADS WHICH I DRIVE THIS 2008 JEEP GRAND CHEROKEE 60 MILES, MONDAY THROUGH FRIDAY. MY VEHICLE IS UNSAFE BY AN ALREADY KNOWN DEFECT CHRYSLER HAS IDENTIFIED BY RECALL NUMBER 13V175000, AND YET THEY ARE STALLING AND FAILING TO ACT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537406August 27, 2013
POWER TRAIN
JEEP STALLED ON THE FREEWAY. I WAS GOING 65 MPH ON I-71 AND IT STALLED DEAD IN THE ROADWAY. I HAD TO PULL OVER AFTER AVOIDING OTHER VEHICLES AND RESTART THE VEHICLE. WHEN IT STALLED, IT GAVE NO WARNING, SIMPLY DIED ON THE FREEWAY AND I WAS LEFT WITH NO BRAKES, NO STEERING AND LIMITED DRIVABLITY. I CALLED CHRYSLER AND GOT A PERSON BY THE NAME OF [XXX] AS MY CASE MANAGER. SHE WAS THE MOST CLUELESS AND INCOMPETENT PERSON I HAVE EVER SPOKEN WITH. AFTER TAKING IT TO THE DEALERSHIP, IT STALLED AGAIN ON THE FREEWAY A FEW DAYS LATER, SAME THING AT FREEWAY SPEEDS. CHRYSLER SUPPORT IS A JOKE...THIS ISSUE IS STILL GOING ON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537405August 27, 2013
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING THE JEEP AND IT ACCELERATED SUDDENLY AS IF THE THROTTLE WAS STUCK. THE THROTTLE PEDAL IN FACT WAS NOT STUCK AND I HAD TO SHIFT INTO NEUTRAL TO GET IT TO STOP ACCELERATING. AFTER SHIFTING TO NEUTRAL, THE JEEP STALLED IN THE ROADWAY AND I ENDED UP DRIVING THROUGH MY NEIGHBOR'S YARD TO AVOID PULLING OUT INTO A BUSY INTERSECTION AS I HAD NO BRAKES OR STEERING. I ALMOST RAN OVER A PEDESTRIAN I DIDN'T SEE WALKING ON THE SIDEWALK. THIS VEHICLE HAS BEEN TO DEALERSHIPS MULTIPLE TIMES FOR STALLING AT FREEWAY SPEEDS AND STALLING WHEN DRIVING AROUND TOWN. THIS HAS BEEN AN ONGOING SAFETY CONCERN, ESPECIALLY WITH THE STALLING AND CHRYSLER IS WELL AWARE OF THE PROBLEM. MOST RECENT CHRYSLER CASE # IS [XXX]. THEY HAVE REPLACED MULTIPLE THINGS SO FAR AND THE PROBLEM STILL EXISTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537416August 27, 2013
POWER TRAIN
2008 JEEP GRAND CHEROKEE HEMI OVERLAND STALLED ON STREET TWICE. ATTEMPTING TO BACK INTO A SPOT AND IT STALLED TWICE, BLOCKING A LANE OF TRAFFIC. HAD TO PUT IN PARK, PULL KEY OUT, PUT KEY BACK IN TO RESTART. LUCKILY NOBODY WAS DRIVING THE POSTED 35MPH SPEED LIMIT SO I WAS ABLE TO GET OUT OF THE WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537419August 27, 2013
POWER TRAIN, ELECTRICAL SYSTEM
2008 JEEP GRAND CHEROKEE OVERLAND 5.7 HEMI STALLED ON FREEWAY. I HAD TO IMMEDIATELY PULL OVER AS HEAVY TRAFFIC AND VEHICLE WOULD NOT RESTART AND I LOST ALL STEERING/BRAKES/ENGINE CONTROL. I ENDED UP HITTING A ROAD CONE (NO NOTABLE DAMAGE) AS I WAS PULLING INTO THE SOMEWHAT SMALL PULLOVER ZONE (WAS IN HIGHWAY CONSTRUCTION). VEHICLE RESTARTED ONLY AFTER BEING PUT IN PARK AND REMOVING AND REINSERTING THE KEY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10537422August 27, 2013
POWER TRAIN, ELECTRICAL SYSTEM
2008 JEEP GRAND CHEROKEE OVERLAND HEMI 5.7 STALLED AFTER A RAPID SUDDEN ACCELERATION. JEEP STARTED "BUCKING" (LOSING POWER AND REGAINING IT) THEN TOOK OFF WITHOUT ANYTHING TOUCHING GAS PEDAL AND NO WARNING. THE JEEP WENT FROM 30 MPH TO OVER 50 MPH AND KEPT ACCELERATING. I HAD TO THROW IN NEUTRAL TO GET IT TO STOP. I THEN PULLED OVER AND IT STALLED OUT. THIS HAS BEEN REPORTED TO CHRYSLER CASE #[XXX] AND I SPOKE TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537158August 25, 2013
ENGINE
THE JEEP HAS THE 5.7L HEMI V8, AND STALLS AT TRAFFIC LIGHTS, STOP SIGNS, OR EVEN BY DRIVING DOWN THE STREET. I HAVE HAD STALLING ISSUES NOW FOR ABOUT FOUR MONTHS. MOST OF THE TIME IT HAPPENS WHEN STOPPED AT A LIGHT, BUT IT HAS STALLED DRIVING ABOUT 35 MPH DOWN A STREET AS WELL. THE ENGINE SIMPLY CUTS OUT. RADIO AND ALL OTHER ELECTRONICS SEEM TO WORK, BUT THE ENGINE CUTS OUT AND HAS TO BE RESTARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee