Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10191872May 28, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT RIGHT POWER WINDOW REGULATOR HAD TO BE REPLACED BECAUSE OF DEFECTIVE PART. FRONT LEFT POWER WINDOW REGULATOR HAD TO BE REPLACED BECAUSE OF DEFECTIVE PART 10/4/2006. REAR LEFT POWER WINDOW REGULATOR NEEDS TO BE REPLACED BECAUSE OF DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190750May 15, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. TWO YEARS AGO, THE CONTACT RECEIVED A SAFETY RECALL NOTICE REGARDING THE HEATED SEATS IN HIS VEHICLE. FOR TWO YEARS, THE CONTACT HAS BEEN ATTEMPTING TO HAVE THE SEATS REPAIRED, BUT THE MANUFACTURER CONTINUES TO CLAIM THAT THEY DO NOT HAVE THE ELEMENTS TO REPAIR THE HEATED SEATS. THE CONTACT HAS NOT USED THE HEATED SEATS SINCE THREE MONTHS AFTER THE VEHICLE WAS PURCHASED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 42,000 AND FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190822May 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I HAVE A 2003 JEEP GRAND CHEROKEE OVERLAND AND THE VENTS ON THE PASSENGER SIDE ONLY BLOW COLD AIR. THE BLEND DOOR NOT OPENING AND CLOSING, WHICH IS WHAT IT SHOULD BE DOING. DURING THE WINTER I HAD TO KEEP CHANGING THE HEAT FROM BLOWING ON ME TO BLOWING ON THE WINDOWS BECAUSE THEY KEPT FOGGING UP, AND WHEN I SWITCHED TO THE WINDOWS I WAS SUBJECT TO THE COLD. THERE IS LOUD CREAKING SOUND COMING FROM THE DASHES UNDERSIDE WHEN YOU TURN ON THE VENTILATION. THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190445May 10, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD THE VEHICLE FOR ABOUT 8 MONTHS AND IN THAT TIME BOTH FRONT WINDOWS WENT OUT AND THE RADIATOR FAN RELAY FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190327May 9, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE 2003 JEEP GRAND CHEROKEE BLOWS COLD AIR OUT OF PASSENGER'S SIDE VENTS, INCLUDING THE FRONT WINDOW VENT THAT WAS SUPPOSED TO DEFROST THE WINDOW. I HAD TO STOP AND SCRAPE INSIDE AND OUT WHEN IT WAS COLD OUTSIDE. THIS WAS DANGEROUS!!! THE DEFROSTER NEEDED TO OPERATE PROPERLY, AND THERE WERE THOUSANDS OF JEEPS WITH THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189842May 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
AIR MIXER DOOR FAILURE CAUSES COLD AIR TO COME OUT OF THE DEFROSTER AND FOGS THE WINDSHIELD UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187853April 14, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAVE A 2003 JEEP GRAND CHEROKEE LIMITED. I HAVE HAD SEVERAL PROBLEMS WITH THE VENTILATION SYSTEM. SOMETIMES IT WILL BLOW HOT AIR WHEN THE AIR CONDITIONING IS ON AND SOMETIMES IT WILL BLOW COLD AIR WHEN THE HEAT IS ON. I HAVE NOW SPENT $1,100 IN TOTAL RELATED REPAIRS FOR THIS AND HAD TO HAVE MY CAR IN THE SHOP FOR OVER2 WEEKS TIME TOTAL. I WAS TOLD THE LAST TIME THAT THE MANUFACTURER WARRANTIED THE DEFECTIVE PART,THE CONTROLLER, AND I WAS NOT CHARGED. TO ME IT SOUNDS LIKE THE MANUFACTURER IS AWARE THERE IS A DEFECT. EVEN AFTER THE WARRANTY REPAIR IT BROKE AGAIN ONE WEEK LATER. I THINK IT SHOULD BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187754April 13, 2007
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. IN APRIL 2006 THE FRONT PASSENGER SIDE SEAT BELT BEGAN LOCKING AND WOULD NOT MOVE. THE CONTACT WOULD HAVE TO PRESS THE END OF THE REEL TO RELEASE THE SEAT BELT FOR PASSENGER USE. CURRENTLY, PRESSING THE END OF THE REEL NO LONGER REMEDIED THE FAILURE AND THE FRONT PASSENGER SIDE SEAT BELT COULD OT BE USED. THE CURRENT MILEAGE IS 90,000, AND FAILURE MILEAGE WAS 75,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187302April 9, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VENTILATION SYSTEM FAILS, BLOWING SOME COLD, SOME HOT AIR OUT OF DIFFERENT VENTS. NOTHING I DO WILL STOP THE AIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187025April 4, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*- THE CONTACT OWNS A 2003 JEEP CHEROKEE. WHEN DRIVING THE VEHICLE THE FRONT HEATED SEATS BECAME EXTREMELY HOT. THE CONTACT STATED THERE WAS RECALL 06V197000 FOR THE FRONT SEAT HEATER. THE DEALER ADDED THE CONTACTS NAME TO A WAITING LIST. THE CONTACT STATED THAT HE HAS BEEN WAITING FOR ONE YEAR. THE CURRENT MILEAGE WAS 60,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186699April 2, 2007
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT HEARD A HIGH PITCHED NOISE NEAR THE FRONT OF THE VEHICLE AND DISCOVERED A LARGE OIL SPILL FROM BENEATH THE HOOD. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AT 10 MPH, BUT FOUND IT DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DISCOVERED THAT THE STEERING BOX WAS CRACKED DUE TO WEAR AND TEAR. THE FAILURE WAS REMEDIED. THE CURRENT MILEAGE IS 42,550 AND FAILURE MILEAGE WAS 42,500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186679April 1, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
AUTO DEFROST HAS CAUSED DRIVER SIDE REARVIEW MIRROR TO BECOME FOGGY MAKING IT VERY DIFFICULT TO SEE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186448March 29, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
RADIATOR COOLING FAN RELAY HAS BEEN FIXED 3 TIMES IN THE LAST 3 YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185768March 21, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
2003 JEEP GRAND CHEROKEE LIMITED 51,000 MILES PASSENGER SIDE HEAT STOP WORKING CAUSING WINDSHIELD TO NOT DEFROST. JEEP SAYS THIS IS A VERY COMMON PROBLEM BUT THERE IS NO RECALL ON IT YET. JEEP ADMITTED THAT THE BLEND DOOR IS DEFECTIVE AND THEY HAVE A BETTER PART TO REPLACE IT. HAD THEM REPLACE THIS AT A COST OF $680.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185637March 20, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED WITH 67.900 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHEILD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHEILD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A BLEND AIR DOOR"IS NECESSARY AT A COST OF APPROXIMATELY $850 ,INCLUSIVE OF 7+ HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185174March 15, 2007
STEERING:COLUMN, SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH THE STEERING COLUMN WAS LOOSE AND THE CONTACT LOST CONTROL OF THE VEHICLE WHEN DRIVING OVER A BUMP IN THE ROAD. THE FAILURE MILEAGE WAS 42900. THE DEALER ON ONE OF THREE OCCASIONS REPLACED THE TRACKING BAR AND FRONT STEERING DAMPER. ALSO, THE DEALER STATED THAT THE STEERING COLUMN COULD BE REPLACED AT COST TO THE OWNER. THE CURRENT MILEAGE WAS 44200. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184989March 13, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DRIVER SDIE BLOWS COLD AIR WHEN HEAT IS ON, PASSENGER SIDE IS BLOWS HOT. NO CORRECTIONS MADE AT THIS TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184609March 9, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
DEFROST QUIT WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184654March 9, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*- THE CONTACT RECEIVED RECALL O6V197000 FOR THE 2003 JEEP GRAND CHEROKEE CONCERNING THE HEATED SEAT ON 07/06. THE RECALL WAS REPAIRED BACK IN SEPTEMBER OF 2006. HE TOOK THE VEHICLE TO DEALER FOR A SERVICE CHECK WHEN THE SERVICE MECHANIC GOT IN THE DRIVER'S FRONT SEAT, AND THE SEAT CAUGHT ON FIRE AND BURNED . THE MECHANIC WAS BURNED THROUGH HIS PANTS AND BURNED HIS WALLET. THIS WAS THE FIRST TIME THAT HE USED THE SEAT HEATER AFTER THE RECALL WAS REPAIRED. THE DEALERSHIP REPLACED THE SEATS AGAIN, BUT THE CONTACT WAS AFRAID TO USE THE HEATED SEATS. THE CONTACT WOULD LIKE FOR NHTSA TO BE AWARE OF THIS MALFUNCTION. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 85,000.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10184567March 8, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
MY COMPLAINT IS REGARDING THE 2003/2004 JEEP GRAND CHEROKEE SEAT HEATER RECALL (F17). THE RECALL LETTER WAS MAILED OUT ON OR ABOUT 07/21/2006.MY WIFE HAS CALLED THE DEALERSHIP IN 2006 AND AGAIN IN 2007 IN ORDER TO SCHEDULE THE RECALL WITH THE DEALERSHIP. BOTH TIMES, THE DEALERSHIP CLAIMED THAT THE PART WOULD NOT BE AVAILABLE FOR MONTHS AND THAT THE DEALERSHIP COULD NOT SCHEDULE AN APPOINTMENT AT THAT TIME AND DID NOT OFFER TO PLACE HER ON A 'WAITING LIST' OR A 'CALL LIST'. I CONTACTED THE DEALERSHIP, ELK GROVE CHRYSLER JEEP (CALIFORNIA) ON 03/08/07 AND WAS TOLD THAT THE PARTS WERE IN AND AN APPOINTMENT COULD BE MADE. I MADE THE APPOINTMENT. I BELIEVE THAT THIS CONSTITUTES A FAILURE ON THE PART OF DAIMLER CHRYSLER TO REPAIR A POTENTIALLY DANGEROUS SITUATION IN A "...REASONABLE TIME,...". I KNOW OF NOTHING ELSE THAT I HAVE TO WAIT ALMOST EIGHT(8) MONTHS FOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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