Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10195282July 3, 2007
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. WITHOUT WARNING, THE DRIVER'S SEAT CAME OFF TRACK. THE SEAT FRAME DETACHED FROM THE TRACK AND RIPPED A PIECE OF METAL UNDERNEATH THE SEAT. THE FAILURE WAS NOT CAUSED BY ANY FORCEFUL ACTION. THE CONTACT STATED THAT CHRYSLER WILL NOT TAKE ANY RESPONSIBILITY FOR THE REPAIR COSTS. THE CURRENT MILEAGE IS 92,000 AND FAILURE MILEAGE WAS 90,000. UPDATED 08/08/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195015June 29, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BLEND DOORS ON THE 2000 JEEP GRAND CHEROKEE CLIMATE SYSTEM WERE BROKEN AT THE TIME OF PURCHASE, DEALER WOULD NOT WARRANTY ITEMS, CLAIMING IT WAS AN ISOLATED PROBLEM AND NOT AN ONGOING PROBLEM WITH GRAND CHEROKEES, AND QUOTED ME $1200 TO REPAIR THEM ,AND TO EXPECT THEM TO GO ROUGHLY EVERY 2-3 YEARS. IT SEEEMED TO ME LIKE A MANUFACTURING ISSUE AND CUSTOMER'S SHOULD NOT BE LIABLE FOR COVERING IT. APPARENTLY IT AFFECTED 1999-2004 MODELS, SO IT WAS A RECENT MODEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194769June 27, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE SEAT SHOOK WHEN THE CONTACT ENTERED THE VEHICLE. WHILE DRIVING 2 MPH, THE SEAT LOOSENED AND DETACHED FROM THE VEHICLE. THE DEALER STATED THAT THE STEEL STRUCTURE HAD TORN. THE CURRENT MILEAGE IS 143,622 AND FAILURE MILEAGE WAS 143,220. UPDATED 02-01-08. *KB THE CONSUMER STATED THE SEAT FRAME FAILED WHICH CASUED THE SEAT TO SEPARATE WHILE THE VEHICLE WAS MOVING. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194068June 24, 2007
ELECTRICAL SYSTEM
SINCE I PURCHASED MY VEHICLE IN 2002 I HAD SEVERAL PROBLEMS WITH THE ELECTRICAL SYSTEM. MORE THAN ONCE HAS THE BRAKE/TAIL/HEADLIGHTS WENT OUT, RESULTING IN EITHER GOING TO THE DEALERSHIP OR REPLACING BULBS. AT LEAST TWICE HAVE I NOTICED THE EXTERNAL LIGHTS COME ON AND OFF EITHER WHILE THE CAR WA SON OR OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193854June 20, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE COMPUTER MODULE FAILED, WHICH CAUSED THE AIR CONDITIONER, FUEL GAUGES, INTERIOR LIGHTING, TRANSMISSION, POWER LOCKS, AND POWER WINDOWS TO FAIL. THE DEALER STATED THAT THEY CHANGED THE MODULE THREE TO FOUR TIMES, BUT THE FAILURE STILL CONTINUES. THE DEALER STATED THAT THE FAILURE IS A PART OF THE VEHICLE'S HISTORY. THE CURRENT MILEAGE IS 83,000 AND FAILURE MILEAGE WAS 75,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193525June 16, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
UNABLE TO CONTROL DIRECTION OF HEAT/COOL TO VENTS. DEALER DIAGNOSED BLOWER AIR DOOR FAILURE . REPLACEMENT WAS OVER $800. I DO NOT HAVE THE OLD PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192927June 11, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE VEHICLE ACCELERATES BY ITSELF AND MAKES A STRANGE NOISE IN THE TRANSMISSION BOX. THE VEHICLE HAS BEEN IN AND OUT OF THE SHOP SINCE THE DATE OF PURCHASE, WITH REPAIR COSTS EXCEEDING $4,000. THE DEALER STATED THAT EVEN THOUGH THERE ARE RECALLS, HER VIN IS NOT INCLUDED. THE DEALER CHANGED HER FUEL INJECTOR SYSTEM, WHICH CAUSED HER TO BE INVOLVED IN A CRASH AND ALSO RECEIVE SPEEDING TICKETS. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF ON THE FREEWAY AND ALMOST CAUSED ANOTHER VEHICLE TO RUN OVER HER. THE CONTACT STATED THAT IT TAKES APPROXIMATELY FIFTEEN MINUTES TO START THE VEHICLE. SHE TOOK IT BACK TO THE DEALER AFTER THE MOST RECENT FAILURE AND THEY STATED THAT SHE WOULD NEED ANOTHER FUEL PUMP. SHE CALLED DAIMLER CHRYSLER WHO STATED THAT SHE NEEDED TO TAKE HER VEHICLE BACK TO THE DEALER. CHRYSLER STATED THAT THEY WOULD REPLACE THE PARTS OF HER VEHICLE AT NO COST. WHEN SHE TOOK HER VEHICLE BACK TO THE DEALER, THEY STATED THAT THE REPRESENTATIVE FROM CHRYSLER GAVE HER THE WRONG INFORMATION AND THAT HER VEHICLE WAS OUT OF WARRANTY. THE CONTACT STATED THAT HER VEHICLE HAS NOT BEEN DRIVEN SINCE DUE TO THE PREVIOUS CRASH AND FAILURES. THE DEALER AND THE CONTACT HAVE ALL OF THE REPAIR DOCUMENTATION. A POLICE REPORT WAS FILED FOR THE SPEEDING TICKETS. THE CURRENT MILEAGE IS 99,000 AND FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10191596May 23, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHTS NOT WORKING ON JEEP GRAND CHEROKEE, HAVE NOTICED THIS ON OTHER JEEP'S FROM 1999 TO 2001 AND FROM RESEARCH ON THE INTERNET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191202May 18, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
NOTICED TRUCK RUNNING HOT WHEN SITTING IDLE. TOOK VEHICLE TO DEALERSHIP, AND THEY ADVISED HIM OF A FAULTY COOLING FAN MODULE. REPLACED COOLING FAN MODULE, AND ONE MONTH LATER TRUCK RAN HOT AGAIN AND WAS LEAKING. TRUCK CUT OFF WHILE DRIVING. TRUCK DID NOT FALL UNDER CURRENT RECALL FOR COOLING FAN MODULES. WOULD LIKE TO REQUEST A FULL REFUND FROM MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191047May 17, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE HAS TO DEPRESS THE BRAKE PEDAL DOWN TO THE FLOOR IN ORDER TO STOP THE VEHICLE. SHE REPLACED THE BRAKES AND CYLINDERS ON THREE DIFFERENT OCCASIONS DUE TO SQUEAKING NOISES AND THE INCREASE IN STOPPING DISTANCE. THE CONTACT EXPERIENCED THE SQUEAKING AND SCREECHING NOISES WHILE DRIVING 25 MPH AND GREATER. THE MOST RECENT FAILURE OCCURRED ON MAY 16, 2007. THE VIN, PURCHASE DATE, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 112,000 AND FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190737May 15, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER (A/C) BLOWING COLD AIR OUT OF ONE SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190361May 10, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE RESISTOR THAT ALLOWED THE BLOWER MOTOR TO WORK THE AIR CONDITIONER /HEATER MELTED THE WIRING HARNESS AND THE RESISTOR ITSELF, WHICH AT ANYTIME COULD CAUSE A FIRE ON THE PASSENGER'S SIDE OF THE VEHICLE. THIS MEANT THERE WAS NO AIR CONDITIONING OR HEAT FOR THE AUTOMOBILE NOR DEFROSTER SYSTEM. THE COMPANY WAS ON A BACK ORDER FROM WHAT I WAS TOLD BY 1400 PARTS. THE JUNK YARDS DID NOT HAVE THIS RESISTOR, AND AFTER $180 AT NAPA I WAS ABLE TO GET ONE, AND THAT WAS HARD TO FIND ,AND I DIDN'T KNOW HOW LONG THIS ONE WILL LAST. AFTER RECEIVING THE PART THE BOX CONTAINED A HARNESS AND RESISTOR, THE HARNESS HAD ABOUT 10 PLUGGING TO WHERE I BELIEVE I WILL HAVE TO TEAR THE WHOLE DASHBOARD APART JUST TO CONNECT THIS HARNESS. I BELIEVE THIS SHOULD BE A RECALL FOR A FIRE HAZARD. AND TELL ME WHY CHRYSLER ISN'T SELLING THIS PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190455May 10, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLEND DOOR FAILURE ON 2000 JEEP GRAND CHEROKEE. CLIMATE CONTROLS NO LONGER WORK, INCLUDING DEFROST/DEFOG VENTS, CAUSING DANGEROUS SITUATIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190178May 8, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2000 JEEP GRAND CHEROKEE AIR CONDITIONING EVAPORATOR FAILURE WITH FREON LEAKING INTO VEHICLE. FREON DISPLACED OXYGEN AND CAUSED THE DRIVER TO BECOME DROWSY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190012May 7, 2007
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SEAT BELTS:FRONT
I PURCHASED A 2000 JEEP GRAND CHEROKEE IN 2005 FROM A USED CAR DEALER IN ALBUQUERQUE. AT THAT TIME NO RECALLS OR REPAIRS OF ANY SAFETY RELATED DEFECTS WERE REVEALED TO ME. I RECEIVED A RECALL IN NOVENBER 2006 FOR COOLING FAN THAT I HAD ALREADY HAD DONE . DAIMLER/CHRYSLER REIMBURSED ME FOR SOME OF THE REPAIRS DONE. ON 4-17-07 I WAS NORTH BOUND ON UNSER APPROACHING LADERA, TRAFFIC WAS STOPPED AT THE RED LIGHT. I WAS TRAVELING THE SPEED LIMIT WHICH WAS POSTED AT 35 MPH. I PRESSED ON THE BRAKE PEDAL TO BEGIN SLOWING DOWN AND NOTHING HAPPENED. I THEN SLAMMED MY FOOT DOWN ON THE PEDAL IT WENT TO THE FLOOR AND I REAR ENDED A LARGE PICKUP AT THE INTERSECTION. THE AIR BAGS DID NOT DEPLOY, AND I DID NOT THINK THE SEAT BELT ENGAGED UNTILL I HIT THE STEERING WHEEL WITH MY STERNUM. MY INJURIES WERE MINOR, AND I ELT THE INJURIES OF THE PERSON I HIT WERE ALSO MINOR. THE REASON I BELIEVED THISWAS SO BECAUSE I WAS KNOCKED UNCONSICIENCE. AFTER SOME ADVICE FROM AN ATTOURNEY I CHECKED ONLINE FOR ANY SAFTY RELATED RECALLS ON THE VEHICLE. I WAS NOT SURPRISED TO FIND MANY. RECALL # 200002004 WAS A SEAT BELT RECALL, RECALL # 20060313 WAS A BRAKE SYSTEM RECALL, AND RECALL # 19991202 WAS A AIR BAG RECALL. THERE WERE MANY MORE I AM SURE YOU WERE AWARE OFF. MY CONCERN WAS FOR ANYBODY ELSE THATWAS DRIVING ONE OF THESE VEHICLES WITH THEIR FAMILIES IN THE CAR. IF MY WIFE OR DAUGHTER HAD BEEN IN THE VEHICLE WITH ME I AM SURE THEIR INJURIES WOULD HAVE BEEN MORE SEVERE. PLEASE LOOK INTO THIS VEHICLE, IT WAS NOT SAFE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10189719May 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AT THE TIME I WAS EXPERIENCING PROBLEMS FROM WARPED ROTORS WHICH CAUSED CAR AND STEERING WHEEL TO SHAKE VIOLENTLY ESPECIALLY WHEN EXITING OFF FREEWAY. MY ENGINE LIGHT WOULD COME ON INTERMITTENTLY. I WAS TOLD "THE TECH COULD NOT VERIFY AT THIS TIME. TECH TURNED OFF LIGHT". CAR WAS UNDER WARRANTY, 17,747 MILES AND TWO YEARS OLD. FIVE YEARS LATER, 58,968 MILES AND NO WARRANTY I HAVE ENGINE LIGHT ON AND TOLD," TORQUE CONVERTER FAULTY REQUIRES TRANSMISSION REMOVAL AFTER RUNNING SYSTEM SCAN". *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189118April 27, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH THE VEHICLE BEGAN TO IDLE ABNORMALLY. APPROXIMATELY 10 MINUTES LATER THE VEHICLE SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE COMPRESSION RING WAS BUSTED ,AND THE HEAD GASKET, INTAKE/OUTTAKE MANIFOLD GASKET, AND WATER PUMP NEEDED TO BE REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE CONTACT RECEIVED RECALL # 06V199000 CONCERNING ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, AND STATED THAT THE MANUFACTURER SHOULD PAY FOR THE ENGINE DAMAGE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE ENGINE. THE CURRENT MILEAGE IS 14,900, AND THE FAILURE MILEAGE WAS UNKNOWN. *AK THE CONSUMER STATED IN THE RECALL LETTER THAT THIS PART (LBG4F250)MAY CAUSE RADIATOR AND OR ENGINE TO OVERHEAT. UPDATED 06/08/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188885April 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
AIR CONDITIONER/HEATER BLOWER DOES NOT WORK. SEEMS TO BE THE SAME BLENDER DOOR PROBLEM AS HUNDREDS OF OTHER PEOPLE ON THIS WEBSITE HAVE: HTTP://WWW.TOPIX.NET/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P3. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188592April 23, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON APRIL 12, 2007 THE VEHICLE BEGAN SMOKING UNDER THE HOOD AND PROCEEDED TO CATCH ON FIRE WHILE BEING WARMED UP. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE CONTACT CAN RETRIEVE A POLICE AND FIRE REPORT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10188476April 20, 2007
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE EXTERIOR, TAILGATE AND BRAKE LIGHT BULBS WERE INOPERABLE AND MUST BE REPLACED FREQUENTLY. THE DEALER STATED THAT THERE WERE FREQUENT TAIL LIGHT FAILURES WITH THIS MAKE AND MODEL JEEP. ON APRIL 15, 2007 THE TAIL GATE BULB LIGHT ASSEMBLY WAS REPLACED. HOWEVER, ITWAS CURRENTLY INOPERABLE. THE CURRENT AND FAILURE MILEAGE WERE 163,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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