Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10210634December 3, 2007
STRUCTURE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
(1) CLICKING NOISE COMING FROM PASSENGER DASH AREA. (2) BLEND DOOR FAILURE, RESULTING IN THE LOSS OF HEAT ON THE PASSENGER SIDE. WHEN HEAT IS TURNED ON ICE COLD AIR BLOWS ON THE PASSENGER SIDE. (3) DEALERSHIP WANTS $1500.00 TO FIX THIS (COMMON) PROBLEM THAT HAS HAPPENED ON THOUSANDS OF GRAND CHEROKEES. NO RECALL HAS BEEN ISSUED TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210647December 3, 2007
SUSPENSION:REAR:SHOCK ABSORBER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, SUSPENSION:FRONT:SHOCK ABSORBER
MULTIPLE. PURCHASED VEHICLE BRAND NEW WITH LESS THAN 9 MILES. VEHICLE HAS REQUIRED OVER $6,000 IN REPAIRS RANGING FROM POWER WINDOW MOTORS, ELECTRICAL ISSUES, BRAKES ON MANY OCCASIONS, FUEL SYSTEM PROBLEMS, AND PROBLEMS WITH SHOCK ABSORBER DURABILITY. VEHICLE IS 5 YEARS OLD WITH LESS THAN 80,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210491December 2, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210407November 30, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
2003 JEEP GRAND CHEROKEE - PASSENGER SIDE HEATER BLEND DOOR FAILURE -- ALWAYS BLOWS COLD AIR ON PASSENGER SIDE. THIS IS A VERY COMMON PROBLEM WITH THE 1999-2004 WJ. CHRYSLER CANADA HAS REFUSED TO DO ANYTHING TO HELP ME FIX THIS WITHOUT PAYING $1400 AS MY DEALERSHIP (TOWER CHRYSLER IN CALGARY, AB) HAS QUOTED. VEHICLE WAS JUST OUT OF WARRANTY WHEN THIS OCCURRED. SEE THE FOLLOWING SITE FOR AN EXAMPLE OF WHAT YOU WOULD FIND WHEN YOU SEARCH FOR "BLEND DOOR" ON GOOGLE: HTTP://WWW.JEEPSUNLIMITED.COM/FORUMS/SHOWTHREAD.PHP?T=771954 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210263November 29, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I HAVE A 2003 JEEP GRAND CHEROKEE ON ONE COLD MORNING I HAD HEAT OUT OF THE MIDDLE VENTS AND COLD AIR OUT OF THE PASSENGER VENTS IT WAS THE BLEND DOORS THAT WERE BROKEN. I TOOK IT TO THE DEALER AND THEY TOOK MY DASH COMPLETELY APART FIXED THE DOORS AND PUT IT BACK TOGETHER FOR $650.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210194November 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209711November 23, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
ON WEDNESDAY NIGHT, I WAS DRIVING MY '03 JEEP GRAND CHEROKEE OVERLAND IN A MODERATE-TO-DENSE FOG AROUND 11:00 PM. THE HEATER HAD NOT BEEN WORKING FOR THE LAST COUPLE OF WEEKS, SO I WAS USING THE HEATED SEATS WHENEVER IT WAS COLD OUT. I WAS UNAWARE THAT THE DEFROSTER VENTS WOULD ALSO NOT BE WORKING UNTIL THAT NIGHT. I WAS UNABLE TO DRIVE HOME WITHOUT HAVING TO KEEP THE WINDOWS DOWN WHILE I STUCK MY HEAD OUT TO SEE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209734November 23, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I OWN A 2003 JEEP GRAND CHEROKEE LIMITED V8, MY HEATER DOES NOT WORK THE BLOWER DOES BUT THERE IS NO HEAT AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209347November 19, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
MY 2003 JEEP GRAND CHEROKEE WITH ELECTRONIC DUAL CLIMATE CONTROLS AND 66,000 MILES WILL ONLY BLOW COLD AIR. BOTH BLEND DOORS ARE STUCK ON FULL-COLD. THE FAULT SEVERELY LIMITS MY ABILITY TO DEFROST/DEFOG MY WINDSHIELD. ACCORDING TO INDUSTRY EXPERTS I'VE TALKED TO, THE FAULT IS COMMON TO ALL 1999-2004 JEEP GRAND CHEROKEES. THE REPAIRS ARE EXORBITANT; ESTIMATED AT $1,600 TO $1,800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209181November 16, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
2003 JEEP GRAND CHEROKEE LIMITED - NO HEAT ON DRIVER'S SIDE - PASSENGER SIDE HEAT IS STILL WORKING. I CHECKED THE CODES FOR THIS PROBLEM AND IT SEEMS TO BE RELATED TO THE "BLEND DOORS" LOCATED IN THE HEATING/COOLING VEHICLE DUCTWORK. I ALSO DID A GREAT DEAL OF CHECKING VIA THE INTERNET TO SEE IF THERE WERE OTHER JEEP OWNERS HAVING THIS SAME PROBLEM. TO MY SURPRISE, I FOUND THAT THERE WERE A GREAT MANY OTHER JEEP OWNERS ALL COMPLAINING ABOUT THE EXACT SAME PROBLEM. IT ALSO APPEARS THAT THIS IS A VERY COSTLY REPAIR (I SAW WHERE PEOPLE HAD PAID AS MUCH AS $1800.00 TO GET THEIR HEATERS WORKING CORRECTLY). THIS IS NOT JUST A COMFORT PROBLEM (DRIVERS AND PASSENGERS BEING TOO HOT OR TOO COLD), SINCE IT ALSO EFFECTS THE WINDSHIELDS DEFOGGER/DEFROSTER ABILITY, WHICH OF COURSE, CAN LEAD TO AN ACTUAL DANGEROUS DRIVING CONDITION. WITH SO MANY JEEP OWNERS EXPERIENCING THIS EXACT SAME PROBLEM, IT'S CLEAR THAT THIS IS A MAJOR MANUFACTURER DEFECT AND SHOULD LEAD TO A RECALL TO REPAIR THE PROBLEM AT NO CHARGE TO THE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208989November 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209025November 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
EXTREMELY COLD AIR BEGAN BLOWING FROM VENTS WHEN HEAT WAS ON. THIS MALFUNCTION PREVENTS THE WINDOWS FROM DEFROSTING DESTROYING THE VISIBILITY FROM THE WINDSHIELD AND DRIVER AND PASSENGER WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208709November 12, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I BOUGHT THE 2003 JEEP IN MARCH OF 2007 WITH 19,000 MILES. IT WAS CERTIFIED THAT EVERYTHING WORKED CORRECTLY. I AM THE SOLE DRIVER AND RARELY HAVE A PASSENGER ADDITIONALLY, MY WIFE AND I USED TO COMMUTE WITH OUR OTHER VEHICLE(HONDA) UNTIL HER SCHEDULE CHANGED. THEREFORE, WE NEVER TESTED THE PASSENGER SIDE HEAT. NOW, IT DOES NOT WORK AND EVEN THOUGH THE CAR HAS ONLY 22,000 MILES, JEEP SAYS THEY WILL NOT FIX. I DON'T BELIEVE IT WORKED FROM THE START AND I HAVE READ NUMEROUS COMPLAINTS ON THE INTERNET OF SIMILAR PROBLEMS. I SPOKE TO THE DEALER AND CHRYSLER AND BOTH WERE RUDE AND UNHELPFUL. THEY SAY WE SHOULD HAVE BOUGHT AN EXTENDED WARRANTY. DOES EVERYTHING REQUIRE AND EXTENDED WARRANTY? CAN'T WE EXPECT SOMEONE LEVEL OF QUALITY WITH HAVING TO BUY MORE WARRANTY? I BELIEVE THE HEAT SYSTEM SHOULD LAST MORE THAN 22,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208519November 9, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I PUT THE HEAT ON IN MY 2003 JEEP GRAND CHEROKEE ONLY TO FIND COLD AIR BLOWING FROM EVERY PASSENGER SIDE VENT (THE FLOOR, THE DASH, & THE DEFROST). I CALLED 2 JEEP DEALERSHIPS REGARDING THE PROBLEM AND THEY BOTH INFORMED ME THAT IT IS A BLEND DOOR ISSUE WHICH WILL COST $1000 TO $1400 IN ORDER TO FIX. AFTER SEARCHING THE INTERNET, I'VE FOUND THAT MANY OTHER PEOPLE HAVE RUN INTO THE SAME EXACT SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208114November 7, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLEND DOOR FAILURE, COLD AIR DURING HEATING MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208004November 5, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I HAVE DUAL AUTOMATIC TEMP. CONTROL. I CAN VARY THE HEAT ON THE DRIVERS SIDE BUT THE PASSENGER SIDE ONLY GIVES OFF COLD AIR NO MATTER THE TEMPERATURE SETTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206307October 19, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DUAL ZONE CLIMATE CONTROL IN JEEP GRAND CHEROKEE BLOWS HOT AIR ON DRIVERS SIDE AND COLD ON PASSENGER SIDE WHEN AC IS ON LOWEST TEMPERATURE. THE CAR HAS BEEN IN SEVERAL TIMES FOR THE SAME PROBLEM. THE DEALER JUST REPLACED EVERYTHING IN THE DASHBOARD TO FIX THIS PROBLEM AND I AM HAVING THE SAME ISSUE. MY MAJOR CONCERN IS THAT AS THE WINTER APPROACHES THE WINDOWS WILL FOG MORE AND ICE UP. THE INPROPER HEATING AND COOLING WILL NOT DEFROST THE WINDOWS CAUSING A DANGEROUS SITUATION FOR DRIVING. MY WIFE USES THIS CAR TO DRIVE MY CHILD AND I DO NOT WANT TO RISK THIER SAFETY. THERE ARE WEBSITES ALL OVER LISTING PEOPLE WITH THE SAME PROBLEM FOR YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206168October 18, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLEND DOOR MALFUNCTION. ON THE PASSENGER SIDE OF MY JEEP I ALWAYS HAVE COLD, NO MATTER HOW MANY TIMES I TRY TO CHANGE THE TEMP TO GET THE DOORS TO ADJUST. DRIVER SIDE HAS SPORADIC PROBLEMS WITH THE BLEND DOORS. SOMETIMES IT WILL BE THE TEMP THAT I WANT, AND OTHER TIMES IT WILL BE THE COMPLETE OPPOSITE. WHEN I ASKED THE JEEP DEALER IN TOWN, HE ESTIMATED THAT IT WOULD COST $1400 TO FIX THE PROBLEM. I HAD BOUGHT THE JEEP FROM A DEALERSHIP 4 MONTHS PRIOR TO THIS HAPPENING. I HAVE DONE NOTHING TO CORRECT THIS PROBLEM BECAUSE I REFUSE TO PAY OUT OF MY OWN POCKET FOR FAULTY EQUIPMENT THAT WAS INSTALLED BY THE VEHICLE MANUFACTURER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204662October 2, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
I HAVE A 2003 JEEP GRAND CHEROKEE LIMITED WITH AUTOMATIC CLIMATE CONTROL, AND 1 WEEK AGO I TRIED TO USE THE HEAT AND HAD NOTHING. I HAVE BLOWER FUNCTIONS, BUT IT ONLY BLOWS COLD AIR. I THEN GOT ON THE INTERNET TO FIND THAT ALL GRAND CHEROKEE OWNERS ARE BEING OR SOON WILL BE AFFECTED. I ALSO CALLED SOME LOCAL DEALERSHIPS TO DISCUSS WITH THEM. I FOUND THAT THERE IS SERVICE BULLETINS AND NEW PARTS THAT WERE DEVELOPED FOR THIS ISSUE. I ALSO FOUND THAT THE REPAIR REQUIRES COMPLETE REPLACEMENT OF THE HVAC SUB ASSEMBLY AT THE COST OF $900-$1200. THEY ALSO SAY THAT BECAUSE MY HEAT DIED AT 44000 MILES THAT THE WARRANTY IS UP AND THEY WILL NOT HELP UNLESS I PAY. THE BIGGEST PROBLEM WITH THIS ISSUE IS THAT WITH NO HEAT, I CAN NOT DEFROST MY WINDSHIELD, OR EVEN THE WHOLE CAR. I DRIVE 20 MILES TO WORK ONE WAY, ON I-69, FROM INDIANAPOLIS TO NOBLESVILLE, AND I CANNOT IMAGINE WHAT IT WILL BE LIKE ON FREEZING, SNOWING DAY. PLEASE RESEARCH THIS AND THE OTHER COMPLAINTS IN REGARD OF THIS FAILURE AND MAKE CHRYSLER CORP. DO THE RIGHT THING AND FIX THIS PROBLEM, BEFORE SOMEONE GETS HURT OR KILLED THIS WINTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204467September 29, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
BLEND DOORS FAILED LEAVING MY VEHICLE WITHOUT FUNCTIONAL DEFROST FUNCTION. I TOOK CARE OF THIS BEFORE WINTER WHERE VISIBILITY WOULD UNDOUBTEDLY BE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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