Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10127676July 6, 2005
STEERING
STEERING WHEEL STARTS SHAKING VIOLENTLY WHILE DRIVING DOWN THE RODE AT 50-60MPH. THIS HAPPENS AT RANDOM WITH NO WARNING, FORCING YOU TO PULL OFF THE ROAD TO AVOID LOSING CONTROL. HAVE TAKEN VEHICLE IN TO TRY AND DETERMINE THE PROBLEM AND THIS HAS NOT BEEN DETERMINED. THIS IS STILL OCCURRING AND HAVE SEEN NUMEROUS REPORTS ON THE INTERNET ABOUT THIS PROBLEM. ALSO ONE STATE IS ATTEMPTING TO FILE A CLASS ACTION SUIT OVER THIS PROBLEM. I HAVE CONTACTED CHRYSLER AND THEY HAVE DOCUMENTED MY COMPLAINT ABOUT THIS PROBLEM. ALSO THEY SEEMS TO BE A PROBLEM WITH THE ELECTRIC WINDOWS IN THESE VEHICLES, THE ROTOR FAILS AND THE WINDOW WILL CANNOT BE PUT UP OR IT WILL GO DOWN BY ITSELF. HAVE HAD 2 WINDOW ROTORS REPLACED WITHIN ONE WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126584June 25, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER WINDOW FALLS INTO DOOR BECAUSE OF BROKEN REGULATOR. REPLACED 6 MAY 2005. FRONT DRIVER SIDE WINDOW FALLS INTO DOOR BECAUSE OF BROKEN REGULATOR ON 25 JUNE 2005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125970June 20, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DT: THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. IT HAS DEFECTIVE BRAKE ROTORS. CHRYSLER REPLACED THEM ONCE AT NO CHARGE. AT 24,000 MILES HAD TO REPLACE THE TWO FRONT ROTORS ON MARCH 2003 . AFTER DRIVING ANOTHER 25,000 MILES THE FRONT AND REAR ROTORS HAD TO BE REPLACED. CURRENTLY, CONSUMER IS HAVING ALL FOUR ROTORS REPLACED AGAIN . A TOTAL OF SIX ROTORS WERE REPLACED ON THIS VEHICLE. DUE TO THE DEFECTIVE ROTORS CONSUMER HAD TO REPLACE THE CALIPERS. CONSUMER NOTICED WITH THIS LINE OF VEHICLE THERE HAVE BEEN A LOT OF PROBLEMS WITH THE ROTORS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125076June 13, 2005
EQUIPMENT, ELECTRICAL SYSTEM
I HAVE A 2001 JEEP GRAND CHEROKEE THAT I PURCHASED NEW. WITHIN THE LAST MONTH I HAVE HAD TWO POWER WINDOW FAILURES. THIS CAR IS PRIMARILY DRIVEN BY MY WIFE AND HAS ONLY OPENED AND CLOSED THE WINDOWS ON OCCASSIONS. THIS APPEARS TO BE A DEFECT IN THE POWER WINDOW MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122451May 30, 2005
ENGINE AND ENGINE COOLING:ENGINE
DEBRIS ACCUMULATED IN THE #3 PISTON AND CAUSED ENGINE FAILURE. WE HAD A 4.7L ENGINE. THIS RECALL IS FOR 4.0L BUT IT ALSO HAPPENS ON THE 4.7L. THIS PARTICULAR MODEL, THE 2001 GRAND JEEP CHEROKEE. YOU CAN ONLY REPLACE THE ENGINE WITH THE SAME MODEL AND YEAR, MAKING IT EXPENSIVE AND HARD TO FIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122429May 29, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PLASTIC BRACKET THAT HOLDS METAL WIRE END IN PLACE THAT SUPPORTS A ROLLED UP REAR PASSENGER DOOR WINDOW SNAPPED CAUSING THE WINDOW TO FALL INTO THE DOOR. THE WINDOW REGULATOR PIECE WAS REPLACED AT A COST OF $240.00. ONE WEEK LATER, THE FRONT PASSENGER DOOR SUFFERED THE SAME FATE. VEHICLE HAS 41,000 MILES ON IT. PLASTIC PIECE DOESN'T SUPPORT THE POWER OR TORQUE THAT THE MOTOR IS PUTTING ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122253May 26, 2005
SERVICE BRAKES, AIR:DISC:ROTOR
BRAKE ROTORS WARP APPROXIMATELY EVERY 4,000-5,000 MILES. THE FRONT BRAKE ROTORS HAVE BEEN REPLACED 6 TIMES UNDER WARRANTY AND ARE READY FOR THE 7TH. THE 1ST TIME THEY WERE REPLACED, THE CALIPERS WERE REPLACED ALSO UNDER A TSB. BACK BRAKE ROTORS HAVE BEEN REPLACED TWICE - ONCE AT MY COST & ONCE UNDER WARRANTY. DEALER & MANUFACTURER NO LONGER WISH TO ASSIST IN REMEDYING THE PROBLEM. THEY SEEM TO THINK THEY HAVE REPLACED THEM ENOUGH TIMES, EVEN THOUGH THE PROBLEM CONTINUES TO OCCUR. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS AT THIS WEBSITE. WHEN IS CHRYSLER GOING TO BE HELD ACCOUNTABLE FOR THE DESIGN DEFECT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121683May 20, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 JEEP GRAND CHEROKEE LIMITED. HAD FRONT BRAKE ROTORS REPLACED TWICE DUE TO WARPING AND DC PAID EVENTUALLY AS WARRANTY OR GOOD FAITH BY DC OR DEALER (LAST WAS DUE TO NEW SERVICE BULLETIN); BRAKE ROTORS STILL WARPING IN SERVICE AT 39,000 MILES--DEALER REFACED ROTORS AGAIN (3RD TIME) AND AT MY REQUEST REPLACED REAR BRAKE PADS--NOT WARRANTY WORK OR GOOD FAITH; I HAD TO PAY $400. DEALER ADMITS ROTORS STILL MAY ONLY LAST 5,000 MILES SINCE DC JEEP HAS POORLY UNDERDESIGNED THE BRAKING SYSTEM. WHY WON'T DC JEEP FIX PROBLEM AND REIMBURSE FOR REPAIRS TO INFERIOR EQUIPMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118963April 20, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE BRAKE ROTORS HAVE BEEN REPLACED/RESURFACED THREE TIMES. THE PADS HAVE BEEN REPLACED, AND THEY STILL DO NOT STOP THE VEHICLE THE WAY THEY SHOULD. THE MANUFACTURER OFFERED NO HELP, AND THE DEALERS HAVE DONE ALL THEY COULD DO. *AK THE ROTOR BECOME WARPED AND THE VEHICLE WOULD SHAKE VIOLENTLY AT 50-60 MPH. THE CONSUMER WAS MADE AWARE THAT THERE WERE MANY 2001 JEEPS WITH THIS SAME PROBLEM. THE BRAKES PULSATE WHEN STOPPING, THE VEHICLE PULLED SLIGHTLY TO THE LEFT AND WHEN HITTING BUMPS, THE LEAKING FRONT STEERING DAMPER WAS REPLACED AND BOTH FRONT ROTORS WERE RESURFACED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117653April 8, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT A BRAKE ROTOR PROBLEM. TOOK VEHICLE BACK TO THE DEALER ON 3 SEPARATE OCCASIONS, AND WAS INFORMED THAT IT WAS POSSIBLE THAT THE PADS WERE DIFFERENT FROM THE PADS THAT WERE RECOMMENDED FOR THIS VEHICLE, GIVING THE DRIVER A SPONGY EFFECT WHEN APPLYING THE BRAKES. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS NOT TRYING TO REMEDY THIS BRAKE ROTOR PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116624April 8, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE O-RINGS IN THE FUEL PUMP HAVE APPARENTLY FAILED ACCORDING TO HUFFINES JEEP IN PLANO, TX. THEY HAVE TOLD ME THAT A TECHNICAL SERVICE BULLETIN HAS BEEN ISSUED FOR THE O-RINGS SINCE 1999. I DO NOT FEEL I SHOULD HAVE TO PAY FOR THE REPAIRS OF AN OBVIOUSLY FAULTY PART. MY VEHICLE ONLY HAS 65,000 MILES ON IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116541April 7, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
REAR LEFT BRAKE LIGHT FAILING, REAR TAIL LIGHT IS FADING WHEN HITTING BRAKES AND TURNS OFF AT NIGHT WHEN THE LIGHTS ARE TURNED ON AS IF IT IS SHORTING OUT. I HAVE SEEN SEVERAL OTHER JEEPS WITH THE EXACT SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115082April 6, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING 45 MPH BRAKES WERE APPLIED AND THE VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ROTORS NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK MANUFACTURER NOTIFIED. PROBLEM OCCURS EVERY 6-8,000 MILES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113037March 30, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING WITH THE SEAT HEATER IN USE THE HEAT BURNED COMPLETELY THROUGH THE HEATING ELEMENT. *NM BOTH LEATHER SEAT HEATING ELEMENTS SHORTED OUT AND BURNED. THE CLOTH WRAPPING LEATHER SEATING WAS NOT DAMAGED. THE BLOWER WAS INOPERATIVE. *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115833March 25, 2005
SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE. OWNER WAS CONCERNED THAT DRIVER'S SEAT WAS MAKING NOISE, AND RESULTS SHOWED THAT FRAME ON THE SEAT BROKE AND NEEDED TO BE REPLACED, WHICH COULD NOT PROVIDE PROPER SAFETY IF THE VEHICLE WERE TO BE INVOLVED IN AN ACCIDENT.*AK...*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114505March 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS ON MY 2001 JEEP GRAND CHEROKEE WARPED AT 12,000 MILES. CHRYSLER REPLACED THE FRONT BRAKE PADS, CALIPERS, AND ROTORS. THE ROTORS WARPED AGAIN AT 29,000 MILES--ONLY 17,000 MILES LATER. DURING BOTH FAILURES, THERE WAS A NOTICEABLE PULSATING, SHAKING SENSATION FROM THE FRONT END WHEN BRAKING AT SPEEDS OF 30-35 MPH AND ABOVE. THE KEY EVENT LEADING UP TO THE FAILURE WAS USE OF THE BRAKES--UNFORTUNATELY THE BRAKES ARE A VERY INTEGRAL COMPONENT OF MY JEEP--AS THEY ARE FOR THE MANY OTHER OWNERS OF 2001 JEEP GRAND CHEROKEES WHO ARE EXPERIENCING THIS VERY SAME FAILURE OVER AND OVER AGAIN. BRAKES THAT DON'T WORK OR PERFORM THE WAY THEY ARE DESIGNED AND INTENDED TO WORK ARE A HUGE SAFETY ISSUE. I IMPLORE YOU TO ISSUE A RECALL SINCE CHRYSLER WILL DO NOTHING PAST THE 12,000 MILE POINT. CHRYSLER MUST BE FORCED TO REPAIR THESE VEHICLES WITH QUALITY PARTS OR SOMEONE IS GOING TO BECOME ANOTHER VEHICLE FATALITY STATISTIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115350March 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THE ROTORS WARPED, CAUSING THE BRAKE PADS TO WEAR OUT PREMATURELY AND EFFECT THE BRAKE PERFORMANCE. VEHICLE IS CURRENTLY OUT OF WARRANTY. PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115663March 14, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT BRAKES IN THE CONSUMER'S 2001 JEEP GRAND CHEROKEE FAILED TWICE WITHIN 62000 MILES. *NM THE CONSUMER STATED THE MANUFACTURER MAKES FAULTY ROTORS THAT WARP, THAT CAUSED THE FRONT BRAKES TO PULSATE SO BAD THE CONSUMER HAD DIFFICULTY COMING TO A STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114020March 13, 2005
AIR BAGS
1. MY 2001 JEEP GAND CHEROKEE WAS INVOVLED IN A FRONT END WRECK WHICH TOTALED OUT THE VEHICLE. . NEITHER PASSENGER OR DRIVER AIR BAG DEPLOYED IN THIS INCIDENT. THE DRIVERS HEAD HIT THE STEERING WHEEL. THE PASSENGER WAS UNINJURED. *AK 3. THE JEEP WAS TOWED TO HUNTER CHRYLSER PLYMOUTH FOR AN ESTIMATE. WE WERE TOLD IT WAS A TOTAL LOSS DUE TO EXTENSIVE FRONT END DAMAGE AND THE FRAME WAS BENT. MY QUESTION TO HUNTER WAS WHY DID THE AIR BAGS NOT DEPLOY? THEY RESPONDED THAT THEY DON'T ALWAYS COME OUT IN A FRONT END ACCIDENT. IT DEPENDS ON WHAT PART OF THE BUMPER WAS HIT. I CAN NOT UNDERSTAND THIS WHEN THE CAR WAS TOTALED AND IT WAS DUE TOTAL FRONT END DAMAGE. I BELIEVE SOMETHING IN THIS CAR MALFUNCTIONED. DO WE HAVE ANY RECOURSE? WE HAVE PHOTOS, ACCIDENT REPORT, AND ESTIMATE OF TOTAL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113769March 9, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING ON THE HIGHWAY DRIVER ENGAGED THE CRUISE CONTROL AT 60 MPH. VEHICLE CONTINUED TO ACCELERATE. THEN, DRIVER APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL, AND VEHICLE CONTINUED TO ACCELERATE. DRIVER HIT THE OFF BUTTON ON THE CRUISE CONTROL AND VEHICLE FAILED TO DISENGAGE. CURRENTLY, VEHICLE WAS UP TO 80 MPH AND CONTINUED TO ACCELERATE. DRIVER PUT THE VEHICLE IN NEUTRAL AND THE RPMS WENT UP TO 6,000. VEHICLE CONTINUED TO ACCELERATE. DRIVER PUT VEHICLE BACK IN DRIVE AND APPLIED THE BRAKES AND VEHICLE SLOWED DOWN TO 30 MPH. THAT WAS WHEN DRIVER WAS ABLE TO PUT THE VEHICLE BACK INTO NEUTRAL AND TURNED VEHICLE OFF. WHEN DRIVER GOT OUT OF THE VEHICLE ALL 4 BRAKE PADS WERE ON FIRE, AND THE ROTORS WERE GLOWING ORANGE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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