Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10211377December 10, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEAT HASN'T WORKED ON PASSENGER SIDE OF VEHICLE FOR 2 YEARS. ASKED DEALER ABOUT IT AND THEY WANT OVER $1000 TO REPAIR. JUST REPLACED RADIATOR AND NOW HEAT DOESN'T WORK ON DRIVER SIDE. IF JEEP ACTUALLY CHECKED CUSTOMER COMPLAINT WEBSITE THEY KNOW THAT THIS PROBLEM IS RAMPANT AROUND THE COUNTRY AND THEY SHOULD RECALL THE VEHICLE AND PAY TO HAVE THIS PROBLEM FIXED. I PURCHASED THIS VEHICLE USED IN 2003. HEAT STOPPED WORKING ON PASSENGER SIDE BY SEPTEMBER AND I PURCHASED IT IN JULY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211693December 6, 2007
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, EXTERIOR LIGHTING:TAIL LIGHTS
2000 JEEP GRAND CHEROKEE RAN HOT AND SHUT OFF. CONSUMER STATED THAT HER DAUGHTER HAD TO LEAVE THE VEHICLE ON THE SIDE OF THE HIGHWAY AT 3 AM BECAUSE IT RAN HOT AND CUT OFF. *KB THE WATER PUMP, THERMOSTAT, COOLING FAN AND RADIATOR HAS BEEN REPLACED ON MORE THAN ONE OCCASION. THE CONSUMER RECEIVED A RECALL NOTICE REGARDING A DEFECT WITH THE RADIATOR COOLING FAN WHICH COULD CAUSE THE VEHICLE TO OVERHEAT. HOWEVER, AFTER THE RECALL WAS PERFORMED, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE VEHICLE. THE CRANKSHAFT POSITION SENSOR WAS REPLACED AND THE LEFT REAR TAIL LAMP WAS INOPERATIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210697December 3, 2007
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE BRACKETS ON THE FRONT DRIVER SEAT HAVE SNAPPED TWICE, CAUSING THE SEAT TO ROCK AND SLIDE FRONTWARDS AND BACKWARDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY DID NOT EXPLAIN HOW THE BRACKETS SNAPPED. HE BELIEVES THAT HE WILL NOT BE SECURED PROPERLY IF A CRASH OCCURRED. THE CURRENT MILEAGE WAS 170,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210181November 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
I HAVE A 2000 JEEP GRAND CHEROKEE THAT I PURCHASED IN 2003 WITH ONLY 27K ON IT AND A FACTORY WARRANTY I ALSO PURCHASED A EXTENDED BUMPER TO BUMPER WARRANTY FROM THE JEEP DEALER WHEN I BOUGHT THE VEHICLE AT ABOUT 75K THE VEHICLE LOST ALL HEAT ON THE PASSENGER SIDE IT ONLY BLOWS COLD AIR I TOOK THE VEHICLE BACK TO THE DEALER SHIP TO HAVE IT LOOKED AT THEY TOLD ME IT COULD OF BEEN ONE OF TWO THINGS EITHER THE HEATER CONTROL UNIT OR THE BLEND DOORS BUT ALMOST ALWAYS IT IS THE BLEND DOORS, THEY THEN TOLD ME THAT IT WAS NOT COVERED DUE TO THE WARRANTY EXPIRED A FEW MONTHS BEFORE AND THAT IT WOULD COST ME OVER $1000 DOLLARS TO FIX I HAVE BEEN DRIVING THE VEHICLE ALL THIS TIME WITH NO HEAT BECAUSE I CAN NOT AFFORD TO FIX IT AND IT IS A MAJOR SAFETY HAZARD AS ALL WINTER LONG MY CAR WILL NOT DEFROST, I CAN ONLY SEE OUT A LITTLE SPACE IN THE WINDOW WHEN THE TEMP DROPS TO FREEZING, IF I KNEW BACK THEN THAT THIS ISSUE IS AFFECTING ALMOST EVERY JEEP OWNER OUT THERE NOT A SELECT FEW I WOULD OF ACTED SOONER BUT AS I CANT STAND IT ANYMORE I DID SOME RESEARCH AND FOUND MANY SITES THAT HAVE HUNDREDS EVEN THOUSANDS OF PEOPLE AFFECTED BY THE FAULTY PARTS INSTALLED BY THE CHRYSLER CORP THIS TYPE OF ISSUE IS NOT SUPPOSED TO HAPPEN WHEN YOU SPEND 30+K ON A VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210138November 27, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THE HEATER IS NOT WORKING. THE HEATER ONLY BLOWS OUT COLD AIR. FROM THE RESEARCH I'VE DONE, IT WILL COST AN ESTIMATED $800 TO $1200 TO FIX. THE BLENDER DOOR IS BROKEN AND IS A MANUFACTURER DEFECT NOTHING I HAVE DONE COULD HAVE CAUSED THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209829November 25, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
MY HVAC BLEND DOORS HAVE BROKEN WHICH WILL REQUIRE THE DEALERSHIP TO TAKE THE ENTIRE DASH APART TO FIX A $200 PART. THE TOTAL COST OF THIS IS $1500 DUE TO EXTENSIVE LABOR. THE DEALERSHIP INFORMED ME THAT THIS IS A COMMON PROBLEM WITH THE 1999-2004 JEEP GRAND CHEROKEE MODELS WITH THE DUAL TEMPERATURE CONTROL SETTINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207570October 31, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
MY AC FAN HAD BEEN CUTTING ON AND OFF RANDOMLY IN MY 2000 JEEP GRAND CHEROKEE. I THOUGHT AT FIRST IT MAY BE A BAD CLIMATE CONTROL CONTROL PANEL. A FEW DAYS LATER, I SMELLED ELECTRICAL BURNING SMELL IN MY CAR AND THE FAN WOULD NOT COME ON AT ALL. TODAY I REMOVED THE BLOWER FAN, THINKING IT WAS BAD, BUT IT TURNS OUT THE BLOWER IS FINE, THE BLOWER CONTROL MODULE RELAY AND WIRING HARNESS HAD MELTED IN THE DASHBOARD ABOVE WHERE THE PASSENGERS FEET WOULD REST. I HAVE TAKEN PICTURES AND WILL BE GLAD TO SEND THEM UPON REQUEST, BUT I THINK JEEP/CHRYSLER SHOULD HAVE TO REPLACE THIS DUE TO THE POTENTIAL FIRE THREAT AND LACK OF SAFETY (SINCE THE FUSE DID NOT BLOW). I ATTEMPTED TO REPLACE THE PART THROUGH AN AUTOMOTIVE PARTS COMPANY, BUT THE BLOWER CONTROL MODULE WILL NEED TO BE PURCHASED STRAIGHT FROM CHRYSLER CORP. PLEASE CALL ME OR EMAIL ME WITH ANY FOLLOW UP QUESTIONS YOU MAY HAVE. ONCE AGAIN, I WILL ALSO SEND PICTURES UPON REQUEST. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206811October 24, 2007
SEATS
THE DRIVER'S SEAT FRAME HAS BROKEN ON THE WELDS AND THE LOWER FRAME BRACKET AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206571October 22, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF THE FOUR POWER DOOR LOCKS ARE NOT LONGER WORKING AND THE DOORS CAN NOT BE OPENED WITHOUT FIRST UNLOCKING THE DOOR WITH THE POWER LOCK AND THEN MANUALLY UNLOCKING THE DOOR WITH THE LOCK SLIDER. THIS IS A REAL PROBLEM FOR THOSE IN THE BACK SEAT WHO CAN NOT REACH THE POWER LOCK BUTTON, THOSE MAKING IT IMPOSSIBLE FOR THEM TO EXIT THE VEHICLE WITHOUT HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206340October 19, 2007
EQUIPMENT
I HAVE A BLEND DOOR PROBLEM WITH MY 2000 JEEP GRAND CHEROKEE LIMITED. I HAVE NOT TAKEN IT IN FOR THE REPAIR YET, BUT I PURCHASED AN EXTENED WARRANTY. THIS ISSUES DOES SEEM TO BE A PROBLEM, AND WHEN MY WARRANTY EXPIRES I HOPE NOT TO HAVE THIS AS AN ISSUE AFTER IT GETS FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205659October 15, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
CLIMATE CONTROL NOT WORKING. BLOWER FAILS TO PUSH AIR. VENT DOORS FAIL TO MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204858October 4, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE HEATER WAS ACTIVATED, THERE WAS NO HEAT COMING FROM THE VENTS. THE CONTACT ADDED ANTIFREEZE TO THE VEHICLE, BUT THE HEAT STILL WOULD NOT WORK. SHE TOOK HER VEHICLE TO FIRESTONE AND THEY PERFORMED A FLUSH. THIS DID NOT CORRECT THE FAILURE, BUT THE PIPES BECAME HOT. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS CAUSED BY THE REVOLVING BLEND DOORS AND THE HEATING BLEND DOORS. THE DEALER WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE IT WAS NOT COVERED BY THE EXTENDED WARRANTY. THEY STATED THAT THEY WOULD PAY A PORTION OF THE REPAIR COST. WHEN SHE WENT TO HAVE THE VEHICLE REPAIRED, THE PARTS WERE ON BACK ORDER. WHEN THE PARTS ARRIVED, NO ONE FROM THE DEALER CALLED TO INFORM HER. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE REPAIR COST. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204487September 30, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EXTERIOR LIGHTING:BRAKE LIGHTS, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2000 JEEP GC LAREDO, AND ALONG WITH MANY,MANY OTHER PEOPLE I HAVE NUMEROUS PROBLEMS. THE WARPED ROTORS ARE VERY DANGEROUS WHEN YOU HAVE TO USE YOUR BRAKES, ESPECIALLY WHEN YOU HAVE CHILDREN IN THE CAR AS I DO, ALSO THE TAILLIGHT/BRAKE LIGHT ISSUE, THAT HAS GOTTEN ME PULLED OVER MORE THAN ONCE, EVEN THOUGH I PUT A NEW BULB IN IT EVERY TIME. THE DOOR LOCK ACTUATOR THAT IS VERY ANNOYING NOT TO MENTION MY TRANSMISSION HAS A SHIFTING PROBLEM THAT I CAN'T DO ANYTHING ABOUT AND NOW MY RADIATOR FAN WILL NOT WORK SO MY CAR WILL OVERHEAT IF I AM STOPPED FOR TOO LONG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204345September 28, 2007
ENGINE AND ENGINE COOLING:ENGINE, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE HEADLIGHTS AND THE PLASTIC SHIELD THAT COVERS THE HEADLIGHTS ARE DULL AND FAIL TO PROVIDE ADEQUATE ILLUMINATION. THE SERVICE ENGINE LIGHT HAS REMAINED ILLUMINATED FOR FOUR DAYS. THE CONTACT WILL HAVE THE VEHICLE SERVICED BY THE DEALER ON OCTOBER 1, 2007. THE MECHANIC STATED THAT THE LEAK DETECTION PUMP WAS ALSO DEFECTIVE (CODE 1494). THE CURRENT AND FAILURE MILEAGES WERE 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204176September 26, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HVAC SYSTEM FAILURE ON JEEP WJ. CREAKING NOISES FREQUENTLY HEARD FROM UNDERNEATH DASH, LOAD FAN NOISES HEARD FROM INSIDE DASH. THESE SOUNDS INDICATE THE START OF A BLEND DOOR FAILURE IN THE HVAC SYSTEM. I ASK YOU TO CONSIDER A PARTIAL OR TOTAL RECALL REQUEST TO DAIMLER CHRYSLER ON BEHALF OF THE NHTSA AND JEEP OWNERS AFFECTED BY THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204916September 26, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
2000 JEEP GRAND CHEROKEE WITH A RECALL FOR THE FAN. THE CUSTOMER STATED HE WENT TO HAVE THE FAN REPLACED, HOWEVER AFTER HE LEFT THE DEALER AND DROVE 10 MILES, THE RADIATOR WAS COMPLETELY OUT OF WATER. *KB THE CONSUMER RETURNED TO THE DEALER AND WAS TOLD IT WOULD COST $500.00 TO REPLACE THE RADIATOR. THE CONSUMER STATED HE SHOULD NOT HAVE TO PAY FOR SOMETHING THAT WAS SUPPOSEDLY FIXED UNDER RECALL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204062September 25, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON SEPTEMBER 29, 2005, THE PLASTIC BLADES OF THE ELECTRIC MOTOR COOLING FAN SEPARATED IN FRONT OF THE RADIATOR. AS A RESULT, THE ENGINE OVERHEATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INSPECTED BY THREE DIFFERENT MECHANICS BEFORE THE ENGINE FAILURE WAS DIAGNOSED. THE CONTACT PAID $5,000 TO REPLACE THE ENGINE. IN SEPTEMBER OF 2007, THE SERVICE ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TOWED TO DAIMLER CHRYSLER. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED AGAIN. NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) WAS REFERENCED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 150,000 AND FAILURE MILEAGE WAS 100,000. UPDATED 01-14-08. *KB THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE CONSUMER HAS SINCE EXPERIENCED ENGINE DAMAGED DUE TO A FAILED PISTON. UPDATED 12/12/07.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203914September 24, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVING DOWN THE ROAD IN A RAIN STORM AND THE FRONT PASSENGER WINDOW FELL INTO THE DOOR. I TOOK THE JEEP TO THE DEALER AND WAS TOLD THE WINDOW REGULATOR FAILED ALLOWING THE WINDOW TO FALL. REGULATOR WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202784September 12, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED BY A MECHANIC. SHE LATER RECEIVED A RECALL NOTICE THAT STATED SHE WOULD BE REIMBURSED IF ANY REPAIRS WERE MADE ON THE VEHICLE. TWO MONTHS AGO, SHE SUBMITTED HER RECEIPTS BY MAIL TO THE MANUFACTURER AND SHE HAS YET TO RECEIVE ANY REIMBURSEMENTS. THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR THE SAME COMPONENT AFTER HER RECEIPTS WERE SUBMITTED. SHE HAS NOT CALLED THE MANUFACTURER. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 87,000 AND FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202368September 10, 2007
ENGINE AND ENGINE COOLING
2000 JEEP GRAND CHEROKEE 4.0L. RADIATOR FAN CAME APART DAMAGING RADIATOR & SHROUD. REPLACED FAN & RADIATOR. IN 2007 CHRYSLER HAD A RECALL FOR THIS PROBLEM BUT SAID MY VEHICLE WASN'T IN THE RECALL DUE TO DATE OF MANUFACTURE. SINCE THIS FAILURE IS IDENTICAL TO THE FAILURE THAT INITIATED THE RECALL, JEEP SHOULD REIMBURSE ME FOR MY LOSS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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