Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10163468July 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I PURCHASED A NEW JEEP GRAND CHEROKEE LAREDO IN MAY OF 2001. IN JULY 2005, I NOTICED A PULSATION IN THE BRAKE PEDAL WHEN DECELERATING FROM HIGHWAY SPEEDS GREATER THAN FORTY MPH. THE DEALER SAID THE ROTORS WERE WARPED, AND RECOMMENDED REPLACING THE FRONT BRAKE ROTORS AND BRAKE PADS. THE COST WOULD BE OVER $300.00. THE CAR HAS 13,00 MILES. BUT IT IS OVER 3 YEARS OLD, SO REPAIRS ARE NOT COVERED UNDER ANY WARRANTY. THIS PROBLEM IS VERY COMMON, AND APPEARS TO BE LINKED TO THE CALIPERS AS WELL AS THE ROTORS. REPLACING THE CALIPERS WITH DESIGN, AS WELL AS THE ROTORS AND PADS REPORTEDLY ELIMINATED RECURRENT PROBLEMS. IS A RECALL JUSTIFIED TO CORRECT THIS PROBLEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162462July 15, 2006
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
MY WIFE AND I PURCHASED A NEW 2001 CHRYSLER GRAND CHEROKEE AND HAVE HAD NOTHING BUT PROBLEMS WITH OUR BRAKES, ROTORS AND CALIPERS. THE WARRANTY COVERED IT FOR THE FIRST THREE YEARS AND THE CHRYSLER MANUFACTURING PAID FOR REPAIRS UP TO NOW, BUT ARE NOW REFUSING TO PAY FOR FUTURE REPAIRS. AND IT'S DUE AGAIN, THE BRAKES AND ROTORS HAVE BEEN REPLACED EVERY YEAR. I BELIEVE THIS IS A SECRET RECALL AND I'M SURE A TECHNICAL SERVICE BULLETIN WAS ISSUED TO ALL THE DEALER REPAIR SHOPS AND THAT ANGERS ME AND I'M SURE A LOT OF YOUR COMPLAINTS AS WELL MY WIFE AND I ARE AT OUR WIT'S END AND DON'T KNOW WHO TO TURN TO. THIS TO ME, WARRANTS A NATION WIDE RECALL, DOES SOMEONE HAVE TO DIE BEFORE CHRYSLER TAKES THIS COMPLAINT SERIOUSLY OR HAS IT ALREADY HAPPENED AND THE PEOPLE WHO INVESTIGATED THE ACCIDENT WASN'T AWARE OF THIS DANGEROUS DEFECT, WHO KNOWS? WE REFUSE TO TRADE IT IN OR SELL BECAUSE WE SIMPLY CAN'T AFFORD IT AT THIS TIME, IT'S PAID FOR. ANY ADVICE AND/OR GUIDANCE WILL BE APPRECIATED. THANKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162491July 15, 2006
VISIBILITY
THERE IS AN ONGOING PROBLEM WITH JEEP GRAND CHEROKEE A/C BLEND DOORS FROM 1998 THROUGH 2005. THERE IS A TSB ISSUED FOR THIS PROBLEM, BUT IT IS NOT WARRANTY COVERED AFTER THE ORIGINAL 36000 MILE WARRANTY. PER THE TSB, THE BLEND DOOR ASSEMBLY IS POORLY DESIGNED IN THAT THERE IS NOT RANGE OF TRAVEL STOP ON THE ACTUATOR MOTOR, CAUSING THE PLASTIC SHAFT TO ABSORB ALL THE MOTOR TORQUE, EVENTUALLY BREAKING THE SHAFT. THE PROBLEM IS THIS IS A DESIGN FLAW WHICH SHOULD BE RECALLED. I HAD TO SPEND 900 DOLLARS TO GET MINE FIXED BECAUSE THE LABOR REQUIRED TO PULL THE DASH. THIS PROBLEM EXISTS OVER SEVERAL MODEL YEARS OF THIS VEHICLE PER THE TSB, AND IS FAIRLY COMMON. I FEEL THE MANUFACTURER SHOULD BE REQUIRED TO RECALL THESE VEHICLES FOR REPAIR. IF THE BLEND DOOR BREAKS, THERE IS COLD AIR ONLY, NO HEAT, MAKING WINTER DRIVING POTENTIALLY DANGEROUS DUE TO NO DEFROST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162296July 13, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH FRONT WINDOW MOTORS FAILED IN A 6 MONTH PERIOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162170July 11, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
AC FAN QUIT WORKING ON LONG TRIP HOME. TOOK TO DEALER HAD TO REPLACE RESISTOR, WHICH THEY SAID THEY ALSO HAD TO REPLACE WITH A NEW STYLE WIRING HARNESS. COST 410.00 FOR PARTS AND LABOR, WITH PARTS BEING MORE THAN LABOR. HAD TO DRIVE IN EXTREME HEAT WITH WINDOWS DOWN TO GET HOME, OVER 3 HOURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161990July 10, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
PURCHASED '01 JEEP NEW. DRIVER SIDE HEATED SEAT DID NOT WORK FROM DAY ONE. HEATING ELEMENT REPLACED AT 1,400 MILES BY DEALER. APPROXIMATELY 2004/60K PS HEATED SEAT STOPPED WORKING. APPROXIMATELY 2005/90K WHILE DRIVING DRIVER SIDE HEATED SEAT BECAME UNBEARABLY HOT AND SMOKING. PULLED CAR OVER, TURNED OFF SWITCH, HAVE NOT TURNED ON SINCE FOR FEAR OF CAR FIRE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161512July 5, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM
WINDOW FRONT MECHANISM LEFT SIDE AND RIGHT SIDE BROKE TWICE ON 3 JEEPS THAT I OWNED ALL 2001. WINDOW DID NOT GO UP ON 3 SEPARATE OCCASIONS HAD TO CHANGE THE MECHANISM. MILES VARIED BUT ALL 3 WHERE 2001 JEEPS GRAND CHEROKEE. LAST INCIDENT NOTED ON DATE YOU ARE ASKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161516July 5, 2006
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
EXPERIENCED ISSUES WITH STEERING ASSEMBLY CONSISTENT WITH NHTSA CAMPAIGN ID 01V007000 (STEERING BOX RECALL FOR 2001 JEEP GRAND CHEROKEE) AND NOTICED THE VEHICLE BECAME LESS RESPONSIVE TO STEERING INPUT AND RESULTED IN A NEAR ACCIDENT WHILE ENTERING A HIGHWAY ON-RAMP ON JUNE 26, 2006 (THE CAR WOULD NOT TURN WHEN THE WHEEL WAS TURNED). THE CAR WAS TAKEN TO A DEALER SERVICE STATION AND THE DEALER RECOMMENDED STEERING BOX REPLACEMENT DUE TO NOTICEABLE GRINDING IN STEERING ASSEMBLY. JEEP CLAIMS THE REPAIR IS NOT COVERED UNDER WARRANTY OR THE RECALL. THE RECALL IS EFFECTIVE FOR VEHICLES BUILT BETWEEN THE DATES OF NOVEMBER 22 AND DECEMBER 5, 2000 ONLY, MY VEHICLE WAS BUILT ON DECEMBER 6, 2000. JEEP WAS UNABLE TO CONFIRM THAT MY VEHICLE WAS NOT MADE WITH DEFECTIVE PARTS. I AM REQUESTING NHTSA INVESTIGATE JEEP GRAND CHEROKEE VEHICLES MADE AFTER DECEMBER 5, 2000 FOR STEERING BOX FAILURE ISSUES, THE RECALL ISSUED IS NOT EXTENSIVE ENOUGH RESULTING IN POTENTIAL SAFETY ISSUES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161064June 29, 2006
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
DT*: THE CONTACT STATED THAT WHEN MAKING EITHER A RIGHT OR LEFT TURN THERE WAS A PUMPING SOUND. THERE IS A NHTSA RECALL, # 01V007000, REGARDING THE STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160169June 19, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH THE FRONT DRIVER SIDE AND THE FRONT PASSENGER SIDE WINDOW MOTOR HAVE TO BE REPLACED WITHIN ONE MONTH OF EACH OTHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157737May 17, 2006
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DT*: THE CONTACT STATED THE EXTERIOR REARVIEW MIRRORS DO NOT STAY IN THE POSITION THE POWER CONTROLS HAVE SET. THE MIRRORS ADJUST UP OR DOWN ON THEIR OWN. AN INDEPENDENT REPAIR SHOP DETERMINED THE MOTOR FOR THE MIRRORS NEEDED TO BE REPLACED. UPDATED 05/30/2006. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157070May 9, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE WINDOW STOPPED WORKING AND FELL INTO DOOR IN 2005. DRIVER SIDE WINDOW HAS NOW DONE THE SAME THING IN 2006. FIRST TIME IT COST ME OVER $300 TO REPAIR, I'M SURE THIS SECOND TIME IT WILL BE THE SAME. OBVIOUSLY, THERE IS A DEFECTIVE PART HERE, SINCE IT HAS HAPPENED TWICE IT IS NOT JUST NORMAL WEAR AND TEAR. THIS PROBLEM IS OUT THERE ALL OVER THE INTERNET - CHRYSLER/JEEP NEEDS TO RECALL AND REPAIR THIS ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156991May 8, 2006
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE DRIVING AT NIGHT THE HEADLIGHTS WOULD NOT TURN OFF, THE BATTERY WAS DISCONNECTED SO THE HEADLIGHT WOULD GO OFF. SECOND, THE CAR IS NOT IN PARK LIGHT ILLUMINATED ON THE OVERHEAD CONSOLE WHILE DRIVING 45 MPH. THIRD, THE ANTILOCK BRAKES VIBRATED WHILE COMING TO A COMPLETE STOP AT A RED LIGHT CAUSING THE VEHICLE TO ACCELERATE. THE VEHICLE HIT ANOTHER VEHICLE FROM BEHIND HOWEVER NO ONE WAS INJURED. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE SUSTAINED FRONTAL DAMAGE AND WAS DRIVEN HOME. THE DEALERSHIP INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE PROBLEMS. THE MANUFACTURER WAS ALERTED. UPDATED 6/23/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10156710May 3, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT HIGH SPEEDS, THERE WAS A PULSATION AND AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS SEEN BY A DEALER AND THE ROTORS WERE REPLACED. AFTERWARDS, THE BRAKE PULSATION CONTINUED TO PERSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155510April 17, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
LEFT REAR BRAKE LIGHT DIMS AND GOES OUT AT NIGHT WHEN LIGHTS ARE ON WHEN I BRAKE OR WHILE I AM DRIVING WITH LIGHTS ON DURING THE DAY WHEN I BRAKE. I HAVE HAD THE BULB LOOKED AT AND CHANGED 4 TIMES NOW. EACH TIME I AM ASSURED THE PROBLEM IS FIXED. I HAD IT CHANGED AGAIN 2 WEEKS AGO AND I AM NOW EXPERIENCING THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154957April 10, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHEN THE VEHICLE REACHED BETWEEN 8,000 AND 10,000 MILES, THE ROTORS BEGIN TO WARP. THE VEHICLE'S ROTORS WERE PREVIOUSLY WARPED 10,000 MILES BEFORE THE LAST OCCURRENCE. THIS PRIMARILY OCCURRED WHILE DRIVING 40MPH AND ABOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THIS WAS NORMAL WEAR OF THE ROTORS; HOWEVER, THE DEALER SUGGESTED RESURFACING THE ROTORS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153472March 22, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 JEEP GRAND CHEROKEE LAREDO PURCHASED NEW IN APRIL 2001. AT 66,842 MILES THE OVERDRIVE SNAP RING BROKE INTO 3 PIECES AND WEDGED INTO THE PARK PAWL. WHEN THE VEHICLE WAS PUT INTO PARK, IT WOULD ROLL. THE TRANSMISSION HAD TO BE REWORKED WITH ALL NEW SEALS AND GASKETS AND THE DAMAGED OVERDRIVE COMPONENTS HAD TO BE REPLACED. ALTHOUGH I FOUND DOCUMENTATION ONLINE THAT STATED THE TRANSMISSION WARRANTY HAD BEEN EXTENDED TO 70,000 MILES, CHRYSLER WOULD NOT EVEN LISTEN TO MY COMPLAINT. THEIR CUSTOMER SERVICE REP ACTUALLY HUNG UP ON ME WHEN I CALLED. THE TOTAL BILL WAS $1,863.78. THE DEALERSHIP ALSO FOUND A DEFECTIVE GOVERNOR PRESSURE SENSOR WHICH WAS REPLACED UNDER WARRANTY. THIS PROBLEM HAD OCCURRED BEFORE. IT CAUSED THE VEHICLE NOT TO START BECAUSE THE GOVERNOR SENSOR DETECTED THE VEHICLE WAS IN GEAR WHEN IT WAS ACTUALLY IN PARK. I'VE ALSO HAD CONSTANT PROBLEMS WITH THE BRAKES AND ROTORS. HAVE ALREADY SPENT ABOUT $1,000 ON THOSE AND THE REPAIRS ONLY LAST FOR ABOUT 10,000 TO 20,000 MILES. THE FRONT END SHAKES UNCONTROLLABLY WHEN BRAKING ABOVE 35 MPH WHICH IS VERY DANGEROUS WHEN MEETING ONCOMING TRAFFIC. IF YOU CAN'T CONTROL THE FRONT END, IT IS VERY EASY TO CRASH RIGHT INTO AN ONCOMING VEHICLE. I'VE SPOKEN TO SEVERAL JEEP OWNERS AND READ MANY COMPLAINTS ONLINE ABOUT THE SAME PROBLEMS I'VE HAD. I HAVE ENGAGED AN ATTORNEY AND WE WILL BE NOTIFYING CHRYSLER OF A LAWSUIT IN THE VERY NEAR FUTURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153022March 9, 2006
SEATS
2001 GRAND CHEROKEE LAREDO DRIVER SEAT MOUNTS ARE BREAKING CAUSING A SAFETY HAZARD. *TS THE CONSUMER CONTACTED THE MANUFACTURER BUT HASN'T RECEIVED A RESPONSE YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151854March 6, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE PARKED IN THE DRIVEWAY, THE VEHICLE WAS PLACED IN REVERSE AND SUDDENLY LURCHED BACKWARDS CRASHING INTO THE GARAGE. THE CONTACT ATTEMPTED TO APPLY BRAKE PRESSURE, BUT THE VEHICLE WAS STOPPED BY THE GARAGE AND ITS CONTENTS. NO ONE WAS INJURED, BUT THERE WAS MODERATE DAMAGE TO THE VEHICLE AND GARAGE. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS NOT SEEN BY A DEALER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10151581March 1, 2006
SEATS
BROKEN METAL DRIVER'S POWER/HEATED SEAT FRAME UNDER NORMAL WEAR. SAME PROBLEM AS IN OTHER PEOPLE'S COMPLAINTS: THE DRIVER'S SEAT FRAME BROKE IN ONE CORNER AND IS NO LONGER ABLE TO BE BOLTED TO THE FLOOR TRACK. SEAT ROCKS AND LEANS BACK. PUTS A LOT OF STRAIN ON OTHER SEAT COMPONENTS. WOULD BE VERY DANGEROUS IN ACCIDENT. DEALER SAYS WOULD HAVE TO REPLACE ENTIRE SEAT AND TRACK ASSEMBLY FOR $1000+. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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