Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10175533December 7, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
MY HEATER AND DEFROSTER DOES NOT WORK. THIS IS KNOWN PROBLEM RELATED TO THE BLEND DOOR FAILURE WITH JEEP GRAND CHEROKEES WITH DUAL CLIMATE CONTROL. THIS IS VERY DANGEROUS IN ICY WEATHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175289December 6, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATING SYSTEM WORKED FINE UNTIL WARM AIR SUDDENLY STOPPED BLOWING OUT OF VENTS. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THIS WAS A COMMON PROBLEM THAT THEY PROBABLY DO ABOUT 3 OR 4 A WEEK. TOTAL REPAIR BILL WAS $780. I DIDN'T HAVE THIS KIND OF MONEY AND IT APPARENTLY WAS NEVER RECALLED, JUST TSB. IT HAS BEEN TWO WINTERS NOW DRIVING WITH EXTREMELY FOGGED WINDOWS DUE TO NO HEAT. JEEP HAS DONE NOTHING TO HELP WITH THIS HUGE EXPENSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175209December 5, 2006
UNKNOWN OR OTHER
BLEND AIR DOOR IN 2001 JEEP GRAND CHEROKEE LIMITED HAS BROKEN. SEEMS AS THOUGH A RE-CALL IS INEVITABLE CONSIDERING THE QUANTITY OF FAILURES THAT HAVE OCCURRED FOR PEOPLE WHO HAVE SPENT A LARGE AMOUNT OF MONEY FIXING THESE PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174844November 30, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HVAC SYSTEM IN MY VEHICLE QUIT SUPPLYING HEAT TO THE DEFROSTER VENTS AND PASSENGER SIDE VENTS. ON COLD MORNINGS IT WAS VERY DIFFICULT TO CLEAR THE MOISTURE AND FROST FROM THE WINDSHIELD AND WINDOWS. OFTEN TIMES I HAD TO DRIVE WITH THEM FOGGED UP DUE TO THE DEFROSTER NOT WORKING. THE CAUSE WAS DETERMINED TO BE BROKEN BLEND DOORS AND FAILED MOTORS INSIDE THE HVAC SYSTEM. I HAD TO PAY MY LOCAL DEALER $400 TO GET THE PROBLEM FIXED BECAUSE I COULD NOT DRIVE SAFELY WITHOUT THE DEFROST WORKING. THEY HAD TO REPLACE THE DRIVER AND PASSENGER BLEND DOORS AND MOTORS AND THE MODE DOOR AND MOTOR. THE DEALER DECIDED TO PAY FOR THE LABOR BECAUSE THEY KNEW IT WAS A VERY COMMON PROBLEM. OTHERWISE IT WOULD OF COST ME $1000 TO FIX. THIS FAILURE IS VERY COMMON ON THE LIMITED AND OVERLAND (1999-2004) MODELS THAT HAVE THE DUAL ZONE HVAC SYSTEM. IT IS ALSO ANNOYING THAT THE DEALERS AND THE MANUFACTURE KNOW THIS IS COMMON AND DON'T ISSUE A SAFETY RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174736November 29, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD 3 DIFFERENT POWER WINDOWS FAIL ON MY 2001 GRAND CHEROKEE. EACH TIME THE ENTIRE MOTOR MECHANISM HAS TO BE REPLACED AT $450.+ EACH AND ALL THAT IS WRONG IS A SMALL PLASTIC NUT ON THE END OF A METAL CORD. THIS IS RIDICULOUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174747November 29, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS, CALIPERS AND BRAKES NEED CUT OR REPLACED ANYWHERE FROM 1 TO 4,000 MILES. AS OF THIS DATE, THIS IS MY 7TH TIME! A PULSATION IN BRAKING... THE MANUFACTURER HAS REPLACED OR CUT THE ROTORS 6 TIMES, THE DRIVE ONCE, THE CALIPERS ONCE AND THE BRAKES ONE OR TWO TIMES... I WENT TO AN INDEPENDENT ON 11-29-06 AND HAD 2 ROTORS REPLACED, 2 RESURFACED/CUT AND BRAKES REPLACED WITH 26,500 MILES ON VEHICLE. A 2001 JEEP GRAND CHEROKEE LIMITED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174554November 28, 2006
VEHICLE SPEED CONTROL
ACCELERATED OUT OF CONTROL IN REVERSE. COULDN'T STOP THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10172351November 1, 2006
SEATS
FRONT DRIVERS SEAT IS BROKEN. IT'S OFF THE TRACK AND THE BEARINGS ARE BROKEN, WHICH COULD CAUSE THE DRIVER TO FLIP TO THE BACK SEATS IF IN AN ACCIDENT, LEAVING NO ONE IN DRIVERS SEAT AT ALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170489October 11, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE PLASTIC COVERING ON BOTH HEADLIGHTS BECAME PROGRESSIVELY MORE FOGGED AND DISCOLORED TO THE POINT OF BEING NEARLY OPAQUE. THIS CAUSED THE INTENSITY OF THE HEADLIGHTS TO DIMINISH. A SERVICE DEALER WAS CONTACTED, AND DETERMINED NOTHING COULD BE DONE TO FIX THE PROBLEM. UPDATED 12/1/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169388September 27, 2006
WHEELS:RIM, TIRES
I HAD A SLOW LEAK IN MY REAR TIRES , SO I WENT TO GET THEM PLUGGED. I WAS TOLD THAT THE RIMS HAD RUSTED THROUGH THE BACK TIRES AND PUNCTURED THE TIRES. I COULD NOT GET INTO A JEEP DEALERSHIP FOR TWO WEEKS SO MY MECHANIC ORDERED A NEW RIM (JEEP PART) AND TWO NEW TIRES SO THAT I COULD DRIVE SAFELY. JEEP REFUSES TO ACCEPT RESPONSIBILITY BASED ON THE FACT THAT I HAD MY OWN MECHANIC REPLACE THE TIRES. I WAS TOLD THAT I SHOULD HAVE WAITED TWO WEEKS. HOWEVER, I WAS NOT GOING TO RISK DRIVING ON A FAULTY RIM AND TIRES. I STILL HAVE THE RUSTED OUT RIMS AND PUNCTURED TIRES THAT JEEP REFUSES TO ACKNOWLEDGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168067September 12, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW FAILURE ON 2 OF 4 WINDOWS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168074September 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
AUTOMATIC TRANSMISSION BEGAN TO SLIP THEN WOULD NOT ENGAGE AT ALL IN THE COURSE OF 2 DAYS. THE ENTIRE TRANSMISSION WAS DESTROYED BY THE TORQUE CONVERTOR "COMPLETELY BREAKING APART" PER THE TRANSMISSION SHOP RESULTING IN THE COMPLETE TRANSMISSION HAVING TO BE COMPLETELY REBUILT AT 83,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167832September 11, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT*: THE CONTACT STATED WHILE TRAVELING 20 MPH, A LOUD BANG WAS HEARD. THE VEHICLE WAS PULLED OVER AND THE CONTACT LOOKED UNDER THE VEHICLE AND FOUND THE RADIATOR WAS LEAKING FLUID. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, AND IT WAS NOTICED THERE WAS A DENT ON THE HOOD. WHEN THE HOOD WAS RAISED, THE CONTACT NOTICED THE FAN FRACTURED CAUSING THE DENT AND THE HOLE IN THE RADIATOR. THE DEALERSHIP REPLACED THE FAN, FAN SHROUD, AND RADIATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167301September 4, 2006
AIR BAGS
MY DAUGHTER WAS DRIVING HER 2001 JEEP GRAND CHEROKEE ON THE FREEWAY GOING ABOUT 65-70 MI/HOUR. WHEN SHE TRIED TO CHANGE LANES, THE CAR SWERVED FOR NO REASON AND CRASHED INTO THE MIDDLE DIVIDER. THE CAR HAS BEEN TOTALED NOW. IN ADDITION, WHEN SHE CRASHED INTO THE DIVIDER, THE CAR AIR BAG DID NOT OPEN. I THINK THERE WAS A VEHICLE DEFECT (EITHER DESIGN OR MANUFACTURE) IN THE JEEP WHICH CAUSED THIS ACCIDENT. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10167188August 31, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE LEFT POWER WINDOW FAILED. I HAVE ONLY 50,000 MILES AND I TOOK IT TO THE DEALER AND THE COST IS $450.00. ON THE EVENING BEFORE THIS INCIDENT, I HAD ALL WINDOWS UP. BUT ON THE NEXT MORNING THE LEFT WINDOW WAS DOWN AND WOULD NOT GO BACK UP. I TOOK THE JEEP TO THE DEALERSHIP THEY ACTED LIKE IT WAS A COMMON OCCURRENCE. THE MECHANIC KNEW THE PROBLEM IMMEDIATELY BEFORE I COULD FINISH EXPLAINING WHAT WAS WRONG. THE POWER MECHANISM HAD FAILED. THE MECHANIC SAID THAT THE WINDOW COULD DOWN WHEN THE MECHANISM FAILS. THIS TELLS ME THAT A LOT REPORTS TO REPAIR THE POWER WINDOWS. OF COURSE NOTHING IS BEING DONE ABOUT THIS PROBLEM BY CHYRSLER. THE MECHANIC TOLD ME WITHOUT EVEN LOOKING FOR THE PRICING HOW MUCH IT WAS GOING TO COST ME. THAT'S ODD! I HAVE NEVER BEEN TO A MECHANIC AND HE DID NOT HAVE TO GET A PRICING ON THE PARTS AND THEN ADD IN THE LABOR. THIS MECHANIC HAD ALL THE COSTS BUILT INTO HIS HEAD. THE POWER WINDOW MECHANISM IS DEFECTED AND SHOULD BE RECALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166055August 20, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PURCHASED THE CAR USED AUGUST 2005. FIRST NOTICED A VIBRATION IN THE STEERING WHEN BRAKING AROUND FEBRUARY 2006. TOOK IN TO MECHANIC FOR OIL CHANGE AND HAD BRAKES CHANGED. WAS ADVISED THAT THE ROTORS WERE WARPED AND NEEDED REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165620August 16, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKES STARTED SMOKING AND STICKING 5.5 HOURS AWAY FROM HOME WHILE GOING ON VACATION. WENT TO BRAKE REPAIR PLACE AND THEY DETERMINED CALIPERS WERE STICKING. COULDN'T GET A RENTAL CAR, JEEP DEALERSHIP WOULDN'T GIVE US A RENTAL CAR. CALIPERS ARE COVERED UNDER WARRANTY. PROCEEDED ON TO VACATION DESTINATION W/BRAKES STILL NOT FIXED. CALLED THE LOCAL JEEP DEALERSHIP AND THEY COULDN'T EVEN LOOK AT THE JEEP UNTIL A WEEK AND A HALF LATER, AND WE'D BE BACK HOME BY THEN. HAD JEEP TOWED TO A JEEP DEALERSHIP FURTHER AWAY AND IT TOOK SOME CONVINCING ON OUR PART TO GET DAIMLER CHRYSLER TO PAY FOR THE TOW TO THE DEALERSHIP THAT WAS FURTHER AWAY. THAT JEEP DEALERSHIP HAD THE CALIPERS SENT TO THEM, BUT THEY GOT LOST IN THE MAIL AND THEY COULDN'T REPAIR THE CALIPERS. THEY HAD THE JEEP THE WHOLE WEEK WE WERE ON VACATION. WHY DIDN'T THEY (A) HAVE CALIPERS IN STOCK AND (B) OVERNIGHT THE CALIPERS SO THEY COULD BE SURE THEY GOT THEM? HAD TO DRIVE BACK HOME FOR OVER NINE HOURS WITH BRAKES AND CALIPERS STILL NOT WORKING PROPERLY. HAD JEEP TOWED TO OUR LOCAL DEALERSHIP AND THEY REPLACED 3 CALIPERS, BRAKE LINES AND BRAKE PADS. THE CALIPERS WERE COVERED UNDER OUR WARRANTY, BUT BRAKES PADS AND EVERYTHING ELSE WASN'T AND WE HAD TO PAY OVER $500 FOR THOSE TO BE REPLACED. I BELIEVE DAIMLER CHRYSLER SHOULD NOT HAVE CHARGED US FOR REPLACING ANYTHING BECAUSE THE CALIPERS CAUSED THE BRAKE PADS AND ROTORS TO FAIL. I ALSO THINK SINCE THE DEALERSHIP COULDN'T REPAIR THE CALIPERS THEY SHOULD HAVE HAD THE JEEP TOWED TO OUR LOCAL DEALERSHIP AND GIVEN US A RENTAL CAR TO GET HOME. JEEP ONLY HAD 46,000 MILES ON IT WHEN THIS ALL HAPPENED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165652August 16, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED WHILE BRAKING THE STEERING COLUMN VIBRATED. THE HARDER THE BRAKE PEDAL WAS APPLIED THE MORE THE STEERING COLUMN VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN 2003 AND THE ROTORS WERE REPLACED. THE VIBRATION RETURNED AND THE DEALERSHIP STATED THE ROTORS NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS LOCATED IN A SALT BELT STATE. UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165506August 15, 2006
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE POWER STEERING FLUID LEAKED ONTO THE PAVEMENT. THE CONTACT DETERMINED THE POWER STEERING HOSE HAD A LEAK, AND REPLACED THE POWER STEERING HOSE. THE DEALER WAS ALERTED. UPDATED 09/22/06. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163957July 31, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS BROKE AND THE CAR ONLY HAS 50,000 MILES IT IS A 2001 JEEP GRAND CHEROKEE. THE POWER WINDOWS BREAK IN THE DOORS. COSTING $450.00 TO REPAIR. THE VEHICLE IS ALWAYS BEEN KEPT IN THE GARAGE. WE HAVE HAD THEM BOTH BREAK ON THE FRONT DOORS IN THE THREE MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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