Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10227904May 15, 2008
LATCHES/LOCKS/LINKAGES
DRIVER SIDE PASSENGER DOOR LOCK ON MY 2000 JEEP GRAND CHEROKEE STARTED TO MAKE A "QUACKING" NOISE WHEN LOCKING AND UNLOCKING. IT WILL NOT LOCK OR UNLOCK. IT JUST STARTED HAPPENING WITH NO INCIDENT AND THE DOOR IS ACTUALLY RARELY EVEN USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227503May 12, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
VENTILATION SYSTEM IS BLOWING COLD AIR EVEN WITH THE HEAT ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226792May 6, 2008
ENGINE AND ENGINE COOLING:ENGINE
NOTICED IN FALL OF 07 THAT THE OIL PRESSURE WAS DROPPING TO ZERO WHEN THE VEHICLE WARMED UP. CHECK GAUGES LIGHT WOULD COME ON. IN WINTER 07, STARTED HAVING TO REFILL THE COOLANT. I HAD THE COOLANT CHECKED AND THE DEALERSHIP SAID THERE WAS NO PROBLEM. RECENTLY HAD TROUBLE STARTING THE ENGINE AND TOOK IT TO A LOCAL REPAIR SHOP. SHOP TECHNICIAN SAID MY ENGINE IS GOING TO BLOW AND SHOULD REPLACE IT ASAP. UNACCEPTABLE! I FOLLOWED EVERY OIL CHANGE RELIGIOUSLY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225964April 28, 2008
VEHICLE SPEED CONTROL
UNEXPECTED ACCELERATION OF 2000 JEEP GRAND CHEROKEE LAREDO FROM A STOP POSITION WITH HORSE TRAILER ATTACHED ALMOST COST SERIOUS INJURY TO LIFE AND PROPERTY DAMAGE. VEHICLE WAS IN STOPPED POSITION. FOOT WAS ON BRAKE PEDAL. CAR REVVED UP ON IT'S OWN AND PUSHED VEHICLE AND HORSE TRAILER 5-6 FOOT IN REVERSE -- ALTHOUGH BRAKE PEDAL WAS BEING DEPRESSED (I WAS ALMOST STANDING ON IT). I READ OVER THE INTERNET THAT THIS IS A SOMEHOW COMMON OCCURRENCE AND WANTED TO REPORT IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225011April 19, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE WINDOW FELL DOWN WHILE DRIVING. WILL NOT GO UP. HAVE NOT FIXED BUT UNDERSTAND PRICE FOR FIX IS AROUND $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224657April 16, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I OWN A 2000 JEEP GRAND CHEROKEE LIMITED. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,400. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITED'S WITH DUAL ZONE VENTILATION SYSTEMS. GIVEN THE MILEAGE OF THE VEHICLE AT THE TIME OF 110,000, I THOUGHT IT A REASONABLE FAILURE. LATER I FOUND OUT THIS IS A VERY COMMON FAILURE. 14 MONTHS LATER, THE HEATER BEGAN HAVING PROBLEMS AGAIN AND SEEMED NOT TO RESPOND TO THE CONTROLS. THE SHOP SAYS IT IS THE "BLEND DOORS" AGAIN! I TOLD THEM THEY WERE REPLACED 14 MONTHS EARLIER AND THEY REPLIED IT WAS A COMMON PROBLEM AND IT SEEMS EVERY SERVICE COORDINATOR AT THIS PARTICULAR DEALERSHIP HAD A SET OF BAD BLEND DOORS UNDER THEIR DESK TO SHOW PEOPLE WHAT THE PROBLEM IS! IF THIS IS SO COMMON, IT SEEMS THAT CHRYSLER SHOULD BE DOING SOMETHING ABOUT IT! 14 MONTHS EXPECTED LIFETIME?? $3K IN 14 MONTHS JUST TO GET A HEATER WORKING? TOO MUCH! SOMETHING MUST BE DONE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224679April 16, 2008
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A COOLANT LEAK THAT I CAN NOT GET FIXED. NO VISIBLE LEAK, I HAVE HAD PRESSURE TEST AFTER TEST, I HAD THE HEAD GASKET FIXED, RADIATOR CAP, ALOT OF WORK DONE ON IT AND IT CONTINUES TO LOSE COOLANT AT RAPID RATES. EVERY THREE TO FOUR DAYS I AM FILLING MY COOLANT UP. ALSO, MY REAR BRAKE LIGHTS GO OUT AND DON'T WORK WHEN MY LIGHTS ARE ON, AND I HAVE HAD THOSE REPLACED NUMEROUS TIMES ALSO!! VERY FRUSTRATING... NO ONE CAN FIND THE SOURCE OF THE LEAK AND I HAVE READ PAGE AFTER PAGE OF COMPLAINTS ON THE INTERNET CONCERNING THE EXACT THING WITH THE EXACT MODEL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224649April 15, 2008
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHT ISSUES-WHEN THE HEADLIGHTS ARE ON, THE BRAKE LIGHTS GO OUT FROM THE RESEARCH I HAVE BEEN DOING, THE MANUFACTURER IS WELL AWARE THAT THERE IS A VERY WIDESPREAD PROBLEM WITH THESE LIGHTS. THIS SHOULD BE A RECALL ISSUE, NOT "GO TO THE DEALER AND PAY THE RIDICULOUS RATES FOR REPAIR". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224416April 14, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY HUSBAND WAS INVOLVED IN A NEAR HEAD ON COLLISION. HE WAS TRAVELING ABOUT 10 MPH AND WAS HIT BY A VEHICLE GOING ABOUT 35MPH. HIS FENDER HIT THE CENTER OF OUR GRILL. OUR BUMPER WAS TORN OFF, THE HOOD PUSHED UP TO THE WINDSHIELD AND THE MOTOR PUSHED TO A 45 DEG. ANGLE. THE JEEPS AIRBAGS DID NOT DEPLOY, THE OTHER VEHICLES DID. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10224321April 13, 2008
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ALL 2000 GRAND CL V6 HAVE THIS PROBLEM WITH NO RECALL. ENGINE OVERHEATS, LOSES COOLANT & CAN'T FIND LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223815April 9, 2008
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS
WITHIN 2 WEEKS BOTH REAR BRAKE/TAIL LIGHTS STOPPED WORKING. AFTER CHECKING ALL FUSES AND BULBS THE IT WAS FOUND TO BE A FAULTY GROUND CONTACT WITHIN THE LIGHT HOUSING DUE TO POOR DESIGN. THE DEALERSHIP REPLACED BOTH FIXTURES AT MY EXPENSE SINCE THERE HAS NOT BEEN A RECALL. AFTER IT HAPPENED A SECOND TIME 2 WEEKS LATER I SEARCHED THE INTERNET FINDING A REPAIR MESSAGE BOARD WWW.CARSURVEY.ORG/VIEWMORECOMMENTS_REVIEW_33943_11.HTML THAT ASSISTED ME IN IDENTIFYING THE PROBLEM AND FIXING IT PERMANENTLY. AT THE END IS THE PROCEDURE IDENTIFIED ON THE WEBSITE.FEELING THAT THIS IS A SAFETY ISSUE (DRIVING AND FIRE HAZARD) I AM REPORTING IT TO ASSIST OTHERS TO FIX THE SITUATION AND MAKING DODGE/JEEP LIABLE FOR REPAIRS. 1REMOVE THE TAIL LIGHT ASSEMBLY. MOST OF YOU KNOW HOW TO REMOVE THE LIGHT ASSEMBLY IF YOU'VE CHANGED BULBS, SO I WON'T COVER THAT. 2DISCONNECT THE WIRING HARNESS BY SLIDING THE RED LOCKING CLIP TO THE SIDE IN ORDER TO PRESS THE SIDE OF THE MALE CONNECTOR AND PULL APART. 3. ONCE YOU'VE GOT THE TAIL ASSEMBLY AWAY FROM THE VEHICLE AND ON A BENCH, REMOVE THE LIGHT SOCKET FOR THE TAIL/BRAKE LIGHT. YOU WILL SEE 3 SILVER CONTACT POINTS INSIDE THE BLACK PLASTIC RING. 2 ARE GROUPED TOGETHER AND THERE IS ONE THAT IS OPPOSITE OF THE 2. THE ONE BY ITSELF IS THE GROUND; THE OTHER TWO ARE THE CONTACTS FOR THE TAIL LIGHT AND BRAKE LIGHT. THE PROBLEM LIES WITH THE GROUND CONNECTOR. 4 CLEAN ALL CONTACTS WITH A Q-TIP AND SOME SORT OF CONTACT CLEANER. 5. YOU SHOULD NOTICE THAT THE GROUND CONTACT IS DEPRESSED INTO THE PLASTIC AND THE PLASTIC ITSELF IS SLIGHTLY WARPED DOWN. I WAS ABLE TO USE A SMALL PAIR OF NEEDLE NOSE PLIERS THAT HAVE A 45 DEGREE ANGLE TO PRESS UP ON THE CONTACT FROM UNDERNEATH USING THE OPPOSITE LIP OF THE HOLE AS LEVERAGE (VERY CAREFULLY).ONCE IT HAD MOVED UP A BIT, I WAS ABLE TO WEDGE A MINI-FLATHEAD SCREWDRIVER IN BETWEEN THE METAL CONTACT AND THE PLASTIC TO FORCE THE CONTACT UP EVEN FURTHER. ONCE IT LOOKED EVEN WITH THE REST, GENTLY REINSERT THE CONNECTOR AND TEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223699April 8, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THIS PAST WINTER ('07-'08), THE REAR DRIVER AND FRONT PASSENGER AUTOMATIC DOOR LOCKS ON MY 2000 JEEP GRAND CHEROKEE LAREDO BEGAN TO MAKE A LOUD QUACKING NOISE UPON LOCKING AND UNLOCKING. ALSO I RECENTLY DISCOVERED THAT THESE TWO DOORS MUST BE MANUALLY LOCKED AS THEY NO LONGER LOCK UPON AUTOMATIC LOCKING WITH THE REMOTE OR WITH THE MASTER CONTROL ON THE DRIVER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222237March 25, 2008
ENGINE AND ENGINE COOLING
COOLANT LOSS TWO WATER PUMPS IN 2 YEARS 2000 JEEP GRAND CHEROKEE LAREDO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222238March 25, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
ENGINE OVERHEATING HAD TO HAVE NEW RADIATOR AND FAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221551March 18, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW MANUFACTURERS DEFECT COULD CAUSE SEVERE PROBLEMS IN COLD WEATHER. JEEP GR CHEROKEE 2000 MODEL/YEAR HAS A PLASTIC PART THAT CRIMPS AND FAILS IN THE REGULATOR FOR THE POWER WINDOW ASSEMBLY. MULTIPLE WEBSITES REVEAL THE PROBLEM IS PERVASIVE WITH JEEP OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221377March 16, 2008
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS
MY DRIVER SIDE TAIL LIGHT WILL NOT WORK WHEN THE LIGHTS ARE ON AT NIGHT. IT WORKS FINE WHEN I PRESS MY BRAKE IF THE LIGHTS ARE NOT ON. I HAVE REPLACED ALL BULBS AND THIS STILL DOES NOT CORRECT THE PROBLEM. NOW THE OTHER SIDE OF MY VEHICLE IS DOING THE SAME THING. I HAVE NOTICED OTHER JEEPS WHILE DRIVING THAT ARE HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221280March 15, 2008
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY 2000 JEEP GRAND CHEROKEE IS HAVING PROBLEMS LIKE MANY OTHER PEOPLE. THE LOW COOLANT LIGHT CONSTANTLY COMES ON AND I HAVE TO ADD COOLANT WEEKLY, ALTHOUGH THERE IS NO VISIBLE LEAK. MECHANICS HAVE TOLD ME THEY CANNOT FIND THE PROBLEM UNTIL THIS PAST WEEK WHEN A MECHANIC TOLD ME THE COOLANT WAS LEAKING INTO MY ENGINE AND MIXING WITH MY OIL. THE MECHANIC ESTIMATED I WILL NEED A COMPLETELY NEW ENGINE WITHIN A FEW MONTHS SINCE THE COOLANT-OIL MIXTURE HAS BEEN RUNNING THROUGH MY ENGINE FOR SOME TIME NOW. THE MECHANIC STATED THAT THE ENGINE WILL STOP RUNNING IN THE VERY NEAR FUTURE. MY REAR LEFT BRAKE AND TAIL LIGHT GOES OUT WHEN I STEP ON THE BRAKES. I HAVE HAD SEVERAL ISSUES WITH THE ROTORS AND FINALLY HAD THE MECHANIC REPLACE THEM WITH A DIFFERENT KIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221027March 13, 2008
AIR BAGS:FRONTAL
I HAVE A 2000 JEEP GRAND CHEROKEE..INSURANCE TOTALED IT..FRONT END COLLISION..AIR BAGS DID NOT DEPLOY. CAR HAD 88,000...MILES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10221113March 13, 2008
EXTERIOR LIGHTING:BRAKE LIGHTS
RECENTLY WAS TOLD, BY ANOTHER MOTORIST WHO FOLLOWED ME TO MY DRIVEWAY, THAT MY BRAKE LIGHTS WERE NOT WORKING. AFTER CHECKING THE USUAL DEFECTS (FUSES, BULBS, RELAYS) AND NOT FINDING ANY PROBLEMS I WENT ONLINE AND WAS SHOCKED TO FIND MULTIPLE POSTINGS RELATED TO BRAKE LIGHT FAILURES ON JEEP GRAND CHEROKEES (MINE IS A 2000) I WAS ALSO SHOCKED THAT DESPITE REPEATED POSTINGS ON THIS PROBLEM ,DATING BACK SEVERAL YEARS, THAT THERE IS NO SAFETY RECALL FOR THIS PROBLEM. THERE IS AN OBVIOUS FLAW IN THE MANUFACTURING OF THESE VEHICLES THAT CAUSE BRAKE LIGHTS TO FAIL, LIGHTS THAT ALERT DRIVERS BEHIND YOU THAT YOU ARE IN THE PROCESS OF SLOWING/STOPPING. THIS IS NOT A SAFETY ISSUE? ARE THEY WAITING FOR A TRAGEDY TO OCCUR BEFORE THEY DO SOMETHING? THE FACT THAT PEOPLE ARE RESORTING TO HOMEMADE REMEDIES RATHER THAN PAY THE EXCESSIVE COST OF REPLACING A DEFICIENT ASSEMBLY SHOULD BE TROUBLING. I WON'T EVEN GET INTO MY LEFT TURN SIGNAL RANDOMLY WORKING, ALSO MENTIONED ON THE MESSAGE BOARDS. JEEP CAN CONSIDER ITSELF LUCKY THAT I WAS NOTIFIED OF THE PROBLEM BY ANOTHER MOTORIST, RATHER THAN AS A RESULT OF MY VEHICLE BEING REAR-ENDED BY A DRIVER UNAWARE THAT I WAS SLOWING. MY 1 YEAR OLD DAUGHTER WOULD APPRECIATE ANY HELP YOU COULD OFFER IN ADDRESSING THIS ISSUE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218901February 22, 2008
ENGINE AND ENGINE COOLING
I PURCHASED A JEEP GRAND CHEROKEE BRAND NEW IN THE YEAR OF 2000. I'VE HAD NOTHING BUT PROBLEMS WITH THE HEATING OF THE VEHICLE. OCTOBER OF 2005 NO HEAT ON THE PASSENGER SIDE. JANUARY 23,2007 THE SAME PROBLEM AND NOW AGAIN FEBRUARY 22, 2008 NOW IT'S THE THERMOSTAT NEEDED TO BE REPLACED. I'M WOUNDING IF THIS IS A RECALL ISSUE. ALSO MY RECENT RECALL ABOUT THE ELECTRIC RADIATOR FAN, I PAID OUT OF POCKET $836.90 TO REPLACED MY RADIATOR FAN AUGUST 2, 2006. I THINK I SHOULD BE REIMBURSED FOR THAT EXPENSED BECAUSE IT WAS RECALLED AFTER THE FACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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