Jeep Grand Cherokee Complaints (1995)

719 consumer complaints on file.

#721063April 5, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RUSTED, DEFECTIVE DISC ROTORS COMPROMISED THE BRAKE'S PERFORMANCE IN AN EMERGENCY SITUATION. IN HEAVY TRAFFIC, ON A TWO LANE ROAD, THERE WAS AN ACCIDENT AHEAD, DRIVERS SLAMMED ON THEIR BRAKES, BUT MY SON WAS UNABLE TO STOP QUICKLY ENOUGH AND HIT THE '84 VOLVO AHEAD OF HIM. MY SON WAS CITED FOR FOLLOWING TOO CLOSELY, ALTHOUGH HE DOES NOT THINK HE WAS FOLLOWING TOO CLOSELY. VEHICULAR DAMAGE APPEARED VERY MINOR, BUT THE OTHER DRIVER IS CLAIMING THAT HIS '84 VOLVO IS TOTALED. THE IMPACT WAS AT VERY LOW SPEED. MY SON RECEIVED NO INJURIES, AND HIS AIRBAG DID NOT DEPLOY. THE OTHER DRIVER COMPLAINED OF A HEADACHE AND BACKACHE, SAW HIS DOCTOR, WAS TREATED WITH NAPROSYN (ALLEVE), AND IS FINE. WE HAD RECEIVED NO INFORMATION FROM CHRYSLER ABOUT THE RECALL ON THE FRONT BRAKE ROTORS. WE FOUND OUT ABOUT THE RECALL THE NEXT DAY (1/21/2000) WHEN IT WAS ANNOUNCED ON CNN. I CALLED CHRYSLER AND HAD THE RECALL PERFORMED. (OUR JEEP WAS AFFECTED BECAUSE IT HAD BEEN HOUSED IN OHIO PRIOR TO 8/99 WHEN WE BOUGHT IT). THE RECEIPT FROM THE DEALER FOR THE RECALL WORK SAYS THE ROTORS WERE DEFECTIVE. AFTER THE NEW ROTORS WERE INSTALLED WE NOTICED A VERY SIGNIGICANT DIFFERENCE IN STOPPING ABILITY. I REPORTED THIS TO CHRYSLER, REQUESTED THAT A TEST OF STOPPING TIME/ABILITY WITH THE OLD ROTORS AND WITH THE NEW ROTORS BE DONE, BUT CHRYSLER REFUSED. IF WE HAD BEEN INFORMED OF THE RECALL, WE COULD HAVE HAD THE ROTORS REPLACED AND AVOIDED THE ACCIDENT. I UNDERSTAND THAT ROTORS ARE A WEAR ITEM, BUT OBVIOUSLY, RUST CAUSES METAL TO WEAR AND THIN MORE QUICKLY. WE BELIEVE THE RUSTED ROTORS ADVERSELY AFFECTED THE ABILITY OF THE BRAKES TO STOP OUR JEEP QUICKLY ENOUGH IN AN EMERGENCY SITUATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#859249March 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING VEHICLE BEGAN TO SHAKE- THIS HAPPENED RIGHT AFTER THE RECALL WAS DONE ON THE BRAKE ROTORS.CONSUMER IS AFRAID TO DRIVE BECAUSE SHE MAY LOSE CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720594March 26, 2000
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
REOCURRING VIBRATIONS, FRONT END PARTS REPLACED, TRANSMISSION REBUILT, STILL VIBRATES VIOLENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551504March 23, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER WAS TOLD THE DAY BEFORE SCHEDULED REPAIR THAT THERE WERE NO PARTS AVAILABLE FOR FRONT BRAKE ROTOR RECALL 99V-340 CALLED LATER TO FIND OUT WHEN THEY WOULD BE IN AND WAS TOLD THEY WERE IN AND HAD TO RESCEDULE BECAUSE THE ORIGINAL APPOINTMENT WAS GIVEN TO ANOTHER CUSTOMER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859031March 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON HIGHWAY AT 65MPH VEHICLE VIBRATES. IN TOWN DEPENDS ON RPM'S 2,000-2200, BUT IT STILL DOES THE SAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551417March 16, 2000
SEAT BELTS, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
DRIVERS SEAT BELT BINDING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719407February 28, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE MOUNT HAS WORN OFF AND THE MANUFACTURER IS REFUSING TO RECOGNIZE THIS AS A MANUFACTURING PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719410February 28, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM:IGNITION:MODULE
THE VEHICLE HAS BEEN STALLING AT ANY RATE OF SPEED, CAUSING THE STEERING AND BRAKING TO BE MAUAL AND HARD TO HANDLE FOR A 16-YEAR OLD. MANY PEOPLE HAVE COMPLAINED ABOUT SIMILIAR PROBLEM WITH THEIR JEEPS WITH NO FOUND REASON WHY, HAD TO TRADE VEHICLE IN. WE TOOK OUR TO JEEP SERVICE CENTER AND THEY FOUND NOTHING ON COMPUTER FIRST TIME, AND SAID NEEDED THROTTLE BODY COMBUSTION CHAMBER CLEANED, DONE. STILL STALLED, NOW COMPUTER SHOWS THE MAPPING SENSOR, $275 LATER. JUST FOR YOUR INFO., NOT SAFE DRIVING WHEN VEHICLE STALLS AND SERVICE CAN'T FIND PROBLEM, LUCKILY FATHER WITH 16 YEAR-OLD WHEN HAPPENED RECENTLY ON CURVE AND HELPED MANUEVER VEHICLE OFF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719356February 27, 2000
STEERING: STEERING WHEEL/HANDLE BAR
STEERING COLUMN FAILED CAUSING NOISE DURING OPERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#857297February 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHEN THE SPARE TIRE IS USED, WHILE IN 4- WHEEL DRIVE MODE, FRONT DIFFERENTIAL OVERHEATS, AND THE VEHICLE GETS STUCK IN 4-WHEEL DRIVE. MANUFACTURER HAS BEEN NOTIFIED. A RECALL HAS BEEN ISSUED ON SIMILAR EXPLORER'S. HOWEVER, THIS VEHICLE WAS NOT INCLUDED. MANUFACTURER WAS NOT NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550347February 22, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL (99V-340) PRIOR TO NOTICE, OWNER REPLACED ALL ROTORS AND PADS AS WELL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718730February 14, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE ENGINE MANIFOLD ON MY VEHICLE IS TOTALLY CRACKED, WHICH CAN RESULT IN DIRECT CARBON MONOXIDE INHALATION AND/OR POSSIBLY A FIRE. IN ADDITION THIS IS A VERY EXPENSIVE PART AND EXPENSIVE SERVICE, WHICH SHOULD NOT GO BAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550913February 11, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE REAR WINDSHIELD WIPER CEASED OPERATING DEALER REPLACED MOTOR WITH A USED MOTOR WITOUT CONSUMERS PERMISSION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856737February 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
RECALL 99V340000 CONCERNING FRONT BRAKE ROTORS WERE NOT SENT TO CONSUMER. ALSO, SHE HAS BEEN THE ONLY OWNER OF THIS VEHICLE. CONSUMER CONTACTED MANUFACTURER. MANUFACTURER NOTED THAT VEHICLE WAS INCLUDED IN THE RECALL. HOWEVER, THEY NEGLECTED TO SEND THE INFORMATION TO CONSUMER. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856665February 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAD TO BE TOTALLY REBUILT WITHIN 70,000 MILES . PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856569February 9, 2000
VEHICLE SPEED CONTROL:LINKAGES
WHILE COMING TO A STOP WITH FOOT ON BRAKE PEDAL, VEHICLE SUDDENLY ACCELERATED, CAUSING VEHICLE TO RAM INTO VEHICLE IN FRONT OF IT 3 TIMES. TO STOP, CONSUMER JAMMED THE VEHICLE INTO PARK. DEALER HAS BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#856589February 9, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS COMPLETELY SHOT. WHEN APPLYING THE BRAKES OR ACCELERATING THERE IS TERRIBLE VIBRATION AND A HUMMING NOISE. REQUIRED TRANSFR CASE REPAIR. *AK.ET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856436February 7, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS ARE ON RECALL, MANUFACTURER'S RECALL 9845. CONSUMER IS HAVING THE SAME PROBLEM WITH THE REAR BRAKE ROTORS, THEY ARE WARPED, AND THE SURFACE IS RUSTED. OWNER FEELS REAR ROTORS SHOULD BE RECALLED ALSO. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856270February 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PUTTING ON BRAKES CONSUMER GOT A SHUTTERING FEELING THROUGH THE CAR AND STEERING WHEEL. CONSUMER FEELS THAT HE MAY LOSE CONTROL OF WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550693February 3, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE EXPERIENCED SEVERE FAILURE OF THE RECALL COMPONENT (ROTORS) PRIOR TO NOTIFICATION, RESULTING IN ADDITIONAL REPAIRS AND CHARGES, REQUESTING REIMBURSEMENT FOR ALL CHARGES RELATED TO THE DEFECTIVE ROTORS. (99V-340) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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