Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10242718September 17, 2008
VISIBILITY
THE HEAT/AC UNIT ON MY 2000 JEEP GRAND CHEROKEE STOPPED WORKING ON THE PASSENGER SIDE, NOW THE DRIVER SIDE HAS NO HEAT. IT APPEARS TO BE A MAJOR PROBLEM WITH ALL JEEPS 1999 AND NEWER, AND IT HAS NEVER BEEN A SUBJECT OF A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242414September 16, 2008
VISIBILITY
AUTOMATIC CLIMATE CONTROL SYSTEM ACTS ERRATICALLY. REGARDLESS OF WHAT SETTINGS ARE USED, HOT AIR WILL BLOW OUT ONE SIDE WHILE COLD BLOWS OUT THE OTHER. SOMETIMES WHICH SIDE IS COLD OR HOT WILL SWITCH. I AM FILING THIS WITH THE NHTSA BECAUSE THIS IS A MAJOR SAFETY HAZARD. BECAUSE MY AUTOMATIC CLIMATE CONTROL DOESN'T WORK CORRECTLY, I HAVE NO WINDSHIELD DEFROSTER. WE HAVE BEEN RECEIVING A LOT OF RAIN LATELY AND THE TEMPERATURES HAVE BEEN DROPPING. MY WINDSHIELD KEEPS GETTING FOGGY AND I CAN'T CLEAR IT. I HAVE TO PULL OVER AND WIPE IT OFF WITH A TOWEL JUST TO HAVE IT FOG UP AGAIN A FEW MINUTES LATER WHILE I'M TRYING TO DRIVE. IN THE WINTER, THE WINDSHIELD WILL FREEZE OVER AND IT IS VERY DIFFICULT TO KEEP CLEAR VISIBILITY. I CAN DEAL WITH BEING UNCOMFORTABLE, BUT NO DEFROSTER IS A MAJOR PROBLEM. I HAVE TAKEN THE VEHICLE INTO A DEALERSHIP AND HAVE BEEN TOLD THE COST OF REPAIR WILL BE AT LEAST $1200. AFTER RESEARCHING ONLINE, IT APPEARS THIS IS A VERY COMMON PROBLEM. MY FATHERS 99' JEEP GRAND CHEROKEE HAD THE SAME PROBLEM. JEEP HAS IDENTIFIED A DESIGN FLAW AND HAS REPLACEMENT PARTS, BUT THEY WILL NOT FIX THE PROBLEM UNDER WARRANTY UNLESS THE VEHICLE IS STILL IN WARRANTY. THIS IS A MAJOR DESIGN FLAW AND A MAJOR SAFETY ISSUE. JEEP DIDN'T HAVE A FIX FOR THIS UNTIL THE JEEP WAS WELL OUT OF WARRANTY. I PUT TODAY'S DATE AS THE INCIDENT DATE, BUT THIS HAS BEEN HAPPENING FOR THE PAST YEAR. IT IS CONSIDERABLY WORSE NOW AND THE VEHICLE WILL BE UNSAFE TO DRIVE THIS WINTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242219September 15, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. AT HIGHER SPEEDS, THERE WAS SOME HESITATION. OCCASIONALLY, THE VEHICLE WOULD RESTART IMMEDIATELY AND OTHER TIMES THE CONTACT WOULD HAVE TO WAIT TEN MINUTES. THE DEALER FOUND NO FAILURES WITH THE VEHICLE. THE FAILURE MILEAGE WAS 81,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241664September 10, 2008
VISIBILITY
2000 JEEP CHEROKEE LIMITED DUAL CLIMATE CONTROL, IT STARTED WITH NO HEAT ON THE PASSENGER SIDE AND NOW THE DRIVERS SIDE IS BLOWING COLD AIR ALSO (NO HEAT). DEALER KNOWS ITS A ISSUE AND ITS NOT COVERED UNDER THE WARRANTY.. (TEMP. CONTROL DOORS MADE OF PLASTIC) THIS SHOULD BE A RECALL FOR DEFECTED PARTS AND DESIGN.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241708September 10, 2008
EXTERIOR LIGHTING
I AM THE OWNER OF A 2000 JEEP CHEROKEE GRAND LAREDO AND EVERY SINCE I BOUGHT THIS TRUCK THE BRAKE LIGHTS/ TAIL LIGHTS HAVEN'T WORKED PROPERLY. I HAVE REPLACED THE BULBS SEVERAL TIME BUT THEY CONTINUE TO NOT WORK. I CONTACTED THE LOCAL DEALERSHIP AND I WAS TOLD THERE ISN'T A RECALL ON THEM AND IF I WANTED TO GET THEM FIXED IT WOULD BE OUT OF MY POCKET. I HAVE YET TO SEE A JEEP AROUND TOWN THAT HAD ALL THE LIGHTS, BRAKE OR TAIL LIGHTS WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240583September 2, 2008
VISIBILITY
DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER , HVAC SYSTEM FAILURES REPEATEDLY. DEALERSHIP CHARGES $800 TO $1500 PER INCIDENT. FIRST TIME EVAPORATOR CORE GOES BAD, SECOND TIME BLEND DOORS GO BAD, THIRD TIME FAN MOTOR GOES, FORTH TIME FAN MOTOR AND THERMOSTATIC RESISTOR THAT CONTROLS FAN GOES BAD, FIFTH TIME BLEND DOORS GO AGAIN, SIXTH TIME THERMOSTATIC RESISTOR AND ITS WIRING HARNESS BURN UP, SEVENTH TIME, RECIRCULATE/FRESH AIR DOOR BREAKS OFF INSIDE UNIT. 2000 GRAND CHEROKEE LIMITED WITH DUAL ZONE AUTOMATIC CLIMATE CONTROL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240698September 2, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE DOOR LOCKS IN THE VEHICLE HAVE FAILED. HE WAS ABLE TO OPEN THE DOORS WITH THE REMOTE AND USES THE PHYSICAL KEY TO LOCK THE DOORS. TWO LOCKS HAVE BEEN REPLACED, BUT THREE ARE STILL FAULTY. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240496August 31, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
LONGER THAN NORMAL CRANKING TIME DUE TO A WORN O-RING IN THE FUEL MODULE ASSEMBLY OR BY PLASTIC CONTAMINANT ENTERING THE FUEL PUMP. TECHNICAL SERVICE BULLETIN #14-06-00 (PROVIDED BY SERVICE GARAGE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240413August 27, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN
2000 JEEP GRAND CHEROKEE SAFETY RECALL F25 - ELECTRIC RADIATOR FAN. CONSUMER STATES THE FAN WAS REPLACED IN JANUARY 2008 FOR THE SECOND TIME BECAUSE IT WOULD NOT SHUT OFF AND FEELS THAT IT SHOULD HAVE BEEN REPLACED AT NO COST SINCE IT WAS RECALLED PREVIOUSLY . *NJ THE CONSUMER ALSO STATED THE TRANSMISSION WOULDN'T SHIFT INTO FIRST GEAR. THE DEALER FOUND A BAD TRANSMISSION VALVE BODY, 02 SENSOR AND SYNC SIGNAL OUT OF SPECIFICATIONS. THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. UPDATED 09/08/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239197August 21, 2008
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DISCOVERED THAT THE DRIVER'S SEAT WAS NOT SECURELY ATTACHED TO THE FRAME. THE VEHICLE HAS NOT BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 160,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238632August 18, 2008
SEATS
SEAT BRACKET SNAPPED, FRONT LEFT PORTION OF SEAT BRACKET BROKE, SEAT NOW TILTS BACKWARD. VERY DANGEROUS TO DRIVE. ALSO CAUSED BACKREST TO BECOME UNSTABLE. CAUSED SEVERE BACK PAIN AND DISCOMFORT. PORT JEFFERSON JEEP REFUSED TO REPAIR, EVEN UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10238684August 18, 2008
ELECTRICAL SYSTEM
WHILE DRIVING HOME USING THE A/C I SMELLED AN ODOR OF BURNING PLASTIC. I PULLED TO THE SHOULDER OF THE ROAD TO INVESTIGATE AND NOTICED SMALL AMOUNTS OF SMOKE COMING FROM UNDER THE PASSENGER SIDE DASH BOARD. WITH THE IGNITION OFF I FELT AROUND BEHIND AND BELOW THE GLOVE COMPARTMENT AND WAS BURNT BY MELTED PLASTIC FROM A SMALL BLACK COMPONENT (THE BLOWER CONTROL MODULE AS I FOUND OUT LATER). THE WIRES TO THE MODULE WERE VERY HOT, THE CONNECTOR HAD MELTED, AND AFTER LETTING IT COOL, THE A/C BLOWER WOULD NOT WORK. I HAVE DISCOVERED THAT JEEP KNOWS ABOUT THIS PROBLEM, HAS MADE REPAIR KITS AVAILABLE BUT WILL NOT FIX THE PROBLEM OR COVER COSTS, THE MODULE COSTS ABOUT $165, THE WIRING REPAIR KIT COSTS ABOUT $20, THE LABOR $80. THE SAFETY ISSUE IS OBVIOUS, WITH BURNING PLASTIC, FIRE, SMOKE, FUMES, AND POSSIBLE ACCIDENT IF THIS GOT OUT OF CONTROL WHILE DRIVING. HEALTH AFFECTS FROM THE SMOKE FUMES ARE INDETERMINATE AS OF NOW. I HAVE PURCHASED PARTS TO MAKE THE REPAIRS, AS WELL AS A PYROMETER TO MONITOR WIRE AND MODULE TEMPERATURE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10238686August 18, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD TICKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. SHE INSPECTED THE VEHICLE AND NOTICED THAT THE OIL LEVEL WAS EXTREMELY LOW. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE OIL WAS CHANGED IN THE VEHICLE TWO MONTHS PRIOR TO THE FAILURE. SHE TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED AT THE COST OF OVER $3,500. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238787August 18, 2008
LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:APPLIANCE:AIR CONDITIONER
BRAKE ROTORS WARP EASILY,DOOR LATCHES BRAKE DOWN,AIR CONDITIONING SYSTEM MAKES NOISES AND DOES NOT WORK PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238312August 14, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FAILURE OF CLIMATE CONTROL "BLEND DOORS" WHICH RESULTS IN LACK OF CONTROL OVER HEAT OR A/C ENTERING PASSENGER COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238317August 14, 2008
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL
PARKED OVERNIGHT AND WHEN RETURN TO GET JEEP THE PASSENGER AIR BAG HAD DEPLOYED. THERE WASN'T ANY COLLISION OR IMPACT. THERE WAS EVIDENCE OF THE GLOVE BOX HAD BEEN MELTED AND WIRES BURNED INSIDE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10237404August 7, 2008
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 45 MPH, THE DRIVER'S SEAT SNAPPED OFF THE BRACKETS THAT HOLD THE SEAT DOWN. THE FAILURE CAUSED HIM DISCOMFORT AND COULD HAVE RESULTED IN A CRASH. THE CURRENT MILEAGE WAS 116,000 AND FAILURE MILEAGE WAS 115,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236950August 4, 2008
VEHICLE SPEED CONTROL
2000 JEEP GRAND CHEROKEE HAS IN PAST REVVED UP AND ACCELERATED SUDDENLY. BUT I WAS ABLE TO STOP IT WITH BRAKES. TODAY, 8/4, I WAS PARALLEL PARKING AND WENT INTO REVERSE. WHEN I WENT INTO DRIVE, THE JEEP REVVED UP AND ACCELERATED ON ITS OWN. I APPLIED BRAKES BUT CAR KEPT ACCELERATING AND TAPPED CAR IN FRONT OF ME. LUCKILY NO ONE WAS HURT, BUT EASILY COULD HAVE BEEN. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10235908July 27, 2008
LATCHES/LOCKS/LINKAGES
DOOR LOCK(S) MAKE A TERRIBLE SOUND, THEN QUIT WORKING. MAKING THE DOOR STUCK IN THE LOCK POSITION. THIS COULD POSE A SERIOUS EVACUATION PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235944July 27, 2008
ENGINE AND ENGINE COOLING:ENGINE
I HAD A MYSTERIOUS COOLANT LEAK FROM MY 2000 JEEP GRAND CHEROKEE. I HAD THE WATER PUMP CHECKED AND IT WAS FINE. I HAD TO ADD COOLANT AND WATER TO MY JEEP EVERYTIME I WENT SOMEWHERE SO IT DID NOT OVER-HEAT. I WENT TO WORK AND MY JEEP WAS STARTING TO OVER-HEAT. AFTER MY 8 HOUR SHIFT I PUT IN 2 GALLONS OF WATER INTO THE RADIATOR. IT SEEMED FINE UNTIL I GOT ABOUT A MILE FROM MY APARTMENT WHEN MY JEEP JUST STALLED OUT. I HAD TO GET IT TOWED BACK TO MY APARTMENT. I HAD A MECHANIC COME OVER AND HE THOUGHT I JUST BLEW A HEAD GASKET. AS HE WENT TO REPLACE IT, HE REALIZED THAT MY ENGINE HAD BLOWN UP BECAUSE OF THIS PROBLEM. I DO NOT HAVE THE MONEY TO FIX THIS PROBLEM, ALSO I STILL OWE 7000 ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee