Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10296441December 19, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
JEEP 2003 GRAND CHEROKEE HVAC UNIT. AUTOMATIC TEMPERATURE CONTROL UNIT. NO HEAT OR AC ON PASSENGER SIDE. FIRST TIME LAST SUMMER FOR TWO DAYS, THEN IT CAME BACK. LAST WEEK, NO HEAT ON PASSENGER SIDE. ON 12/19/09 WENT TO JEEP DEALERSHIP, CHARGED $ 99.00 FOR DIAGNOSTIC AND TOLD IS A PROBLEM WITH THE BLEND DOORS; PRICE TO FIX $ 1,400- 2,100 . SEARCHED THE INTERNET ABOUT IT AND FOUND A CHRYSLER JEEP SERVICE BULLETIN # 24-001-04 DATED JANUARY 20, 2004 CONCERNING THE SAME DOORS. IN ADDITION THERE ARE HUNDREDS OF JEEP DRIVERS COMPLAINING ABOUT THE SAME PROBLEM IN SEVERAL FORUMS. I DISCONNECTED THE BATTERY FOR 30 MINUTES, RECONNECTED AND THE HEATER WAS FINE. TURNED THE VEHICLE OFF, TURNED BACK ON TEN MINUTES LATER AND AGAIN NO HEAT ON PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295521December 13, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
A\C WENT OUT ON 2003 JEEP GRAND CHEROKEE AND NOW A/C WILL NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295367December 11, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2003 JEEP GRAND CHEROKEE - BLEND DOOR FAILURE RENDERING A/C AND HEAT USELESS IN VEHICLE. TOTAL FAILURE OF VEHICLE A/C AND HEAT SYSTEM DUE TO BROKEN BLEND DOORS TO REPAIR WOULD BE $1500 - NOTHING DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294081November 30, 2009
VISIBILITY
WHEN THE WEATHER GETS COLD AND I TURN THE HEATER IT ONLY BLOWS COLD AIR. WHILE DRIVING THROUGH ATLANTA THIS PAST TUESDAY I NEARLY HAD AN ACCIDENT BECAUSE THE WINDOWS WERE FOGGED UP. IT IS IMPOSSIBLE TO KEEP THE WINDOWS FROM FOGGING UP UNLESS YOU OPEN THE WINDOWS (NOT SMART WITH 35 DEGREES OUTSIDE) OR YOU TURN THE VENT, WHICH IS THE SAME AS OPENING THE WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293891November 29, 2009
VISIBILITY
HVAC SYSTEM COMPONENTS FAILURE. 1) BLEND DOORS PLASTIC MOTOR STOP BROKE RENDERING THEM USELESS. NO HEAT IN PASSENGER COMPARTMENT. 2) RECIRC DOOR BROKE FALLING ON TOP OF THE FAN RENDERING THE DEFROSTER USELESS. UNABLE TO RUN DEFROSTER CREATING A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293634November 26, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER BLEND DOORS ON MY 2003 JEEP GRAND CHEROKEE DO NOT WORK. I DO NOT HAVE HEAT ON THIS VEHICLE. COST TO REPAIR AT DEALER $3000. THIS PART BREAKS ON ALL JEEP VEHICLES. SHOULD FORCE DEALER TO REPAIR THIS SMALL PLASTIC PART. IT IS UNSAFE TO DRIVE IN WINTER TIME WITH NO HEAT IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292861November 19, 2009
SEATS
I WAS DRIVING MY 2003 JEEP GRAND CHEROKEE AND I NOTICED MY SEAT STARTING TO WOBBLE. FINALLY I NOTICED THAT THE SEAT BRACKET SNAPPED ON THE DRIVER SIDE. THIS IS A TOTAL SAFETY ISSUE. I HAVE TAKEN IT TO JEEP FOR REPAIR AND THEY ADVISE THERE IS NO RECALL.. HOW CAN THIS BE?. OH AND WHAT'S THE POINT OF WEARING A SEAT BELT OF THE SEAT ISN'T EVEN STRONG ENOUGH TO STAY SECURE TO THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292238November 15, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I BOUGHT MY 2003 JEEP GRAND CHEROKEE WITH 60,000 MILES ON IT IN PHOENIX IT WAS HOT AND I DID NOT CHECK THE HEATER. THE NEXT NIGHT I DROVE IT BACK TO FLAGSTAFF AND THE TEMPERATURE DROPPED TO 25 DEGREES. I WAS NOT EXPECTING TO BE IN A VEHICLE WITHOUT HEAT AND WAS VERY COLD AND COULD NOT FEEL MY FEET BY THE TIME I GOT TO MY HOUSE. I HAVE HAD FROSTBITE AND AM VERY SUSCEPTIBLE TO THE COLD. I FEEL THAT WHILE HEAT MAY NOT BE AS IMPORTANT AS BRAKES OR OTHER MAJOR SAFETY FEATURES IT IS STILL IMPORTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292162November 14, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MY VENTILATION SYSTEM IN MY 2003 GRAND CHEROKEE MAKING NOISE, BLOWING COLD AIR, FOR ABOUT A YEAR NOW IT STARTED ON ONE SIDE FIRST THE PASSG.SIDE, SO WE PUT DUCK TAPE ON THE VENTS TO KEEP THE COLD AIR FROM COMING IN AND HAD A THINK BLANKET FOR MY WIFE TO KEEP WARM THAT WAS LAST YEAR ON THIS YEAR BOTH SIDE JUST BLOWS COLD AIR WE DONT KNOW WHAT TO DO DEALER SAIDS IT COST ABOUT 1000-1500 TO FIXES WE CANT AFORD THAT CAN YOU PLEASE HELP. ALSO I REPLACES THE BLOWER RESITOR 3X ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291218November 6, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE LAREDO. THE DRIVER-SIDE WINDOW FELL INSIDE OF THE DOOR FRAME. HE MADE A TEMPORARY REMEDY, UNTIL HE WAS ABLE TO HAVE THE VEHICLE REPAIRED. THIS FAILURE HAS OCCURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED THAT THE FAILURE WAS NOT COMMON FOR HIS MODEL. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288899October 18, 2009
VISIBILITY
WINDOW REGULATOR ON DRIVERS SIDE POWER WINDOW HAS BROKEN TWICE! BOTH TIMES NO WARRANTY COVERED IT, ALTHOUGH THE PARTS REPAIRED WERE JEEP PARTS, BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286576October 6, 2009
SEATS, STRUCTURE:FRAME AND MEMBERS
2003 JEEP GRAND CHEROKEE FRONT DRIVERS SEAT BROKE. SEAT DETACHED FROM FLOOR. TRYING TO REPAIR. VERY DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285447September 27, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATING/COOLING SYSTEM ON MY 2003 GRAND CHEROKEE IS AN INSULT TO THE OTHER QUALITIES OF THIS VEHICLE! THE INTERNAL DOORS THAT DIRECT AIR THROUGH THE SYSTEM IS EXTREMELY CHEAPLY MADE. MOSTLY PLASTIC-A VERY POOR GRADE! THE DEALER SAYS IT WILL COST CLOSE TO A $1000 TO REPAIR AND HE WOULDN'T GUARANTEE IT WOULD NOT HAPPEN AGAIN. I THINK CHRYSLER SHOULD BE RESPONSIBLE FOR SOMETHING THIS POORLY MADE. IT IS NO WONDER THEY ARE IN TROUBLE AND THE GOVERNMENT IS GIVING THEM BILLIONS OF DOLLARS TO MAKE MORE INFERIOR JEEPS! I HAVE NOT HAD THE REPAIRS MADE,I JUST DON'T HAVE THE MONEY. SO MY WIFE HAS TO RIDE TO WORK IN A LUXURY VEHICLE WITH NO HEATER! THERE IS NO DOUBT THIS SHOULD BE A RECALL!!!!! *TR UPDATED 10/23/09 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284572September 18, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE WINDOW REGULATOR HAS BROKEN 2 TIMES, WITH WINDOW FALLING INSIDE THE DOOR FRAME. JEEP DEALER REPLACED BOTH TIMES WITH A NEW REGULATOR, BUT EACH WAS OUT OF WARRANTY WHEN IT BROKE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281832August 26, 2009
ELECTRICAL SYSTEM
2003 JEEP GRAND CHEROKEE. CONNECTED MELTED ON HEATER BLOWER MOTOR CONNECTOR. REPLACE BLOWER MOTOR , CONNECTOR AND BLOWER RESISTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281472August 23, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
ALSO HAVING PROBLEM WITH BLEND DOOR. WHEN USING THE HEATER, ALL OF THE SUDDEN COLD AIR WOULD START BLOWING FROM VENTS. AFTER A FEW MINUTES SYSTEM WOULD SWITCH BACK TO BLOWING WARM AIR. HAPPENS REPEATEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281473August 23, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE VEHICLE WAS SHUT OFF PASSENGERSIDE WINDOW FELL DOWN INTO DOOR. WHEN TAKEN APART PROBLEM APPEARED TO BE A BROKEN PLASTIC CLIP ON REGULATOR. ABOUT 2 MONTHS LATER WHILE DRIVING, I HEARD A LOAD POP NOISE AND THE DRIVER'S SIDE WINDOW FELL DOWN INTO DOOR, AGAIN BROKEN PLASTIC CLIP ON REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281275August 21, 2009
VISIBILITY
2003 JEEP GRAND CHEROKEE WINDOW REGULATORS FAIL WITHOUT WARNING AND WINDOW FALLS INTO DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280713August 17, 2009
SEATS
DRIVER'S SIDE SEAT JUST ALL OF A SUDDEN SNAPPED AND I WAS LAYING IN THE BACKSEAT LOOKING UP. THE SEAT TRACK JUST BROKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276723July 14, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM FAILED AND BLOWS HOT AIR THROUGH THE DRIVER'S SIDE VENTS AND COOL AIR THROUGH THE PASSENGER SIDE VENTS. THE FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, THE VOLT METER-BATTERY INDICATOR WAS WAVERING, THE ODOMETER LIGHT FLICKERED ON AND OFF, AND THE ABS WARNING LIGHT ILLUMINATED. THE DEALER ADVISED HIM TO BRING IN THE VEHICLE FOR A DIAGNOSTIC CHECK. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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