Jeep Grand Cherokee Complaints (2001)

883 consumer complaints on file.

#10188507April 21, 2007
SEATS
THE BRACKET HOLDING THE SEAT TO THE FLOOR HAS BROKEN NEAR THE MOUNTING BOLTS MAKING THE SEAT ROCK WHILE SITTING IN IT. I AM AFRAID THAT IF IN AN ACCIDENT THE SEAT MIGHT COME COMPLETELY OFF OF ITS MOUNTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188411April 20, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
(1) NONE (2) THE HEATER TO MY 2001 GRAND CHEROKEE LIMITED NO LONGER FUNCTIONED, ONLY COLD AIR FLOWED FROM THE AIR VENTS REGARDLESS OF THE TEMPERATURE SELECTED. (3) I TOOK THE VEHICLE INTO A JEEP DEALERSHIP AND THEY TOLD ME THE BLEND DOORS WERE BROKEN AND NEEDED TO BE REPLACED TO FIX THE PROBLEM. THE ESTIMATED COST WAS $1,400 AND THE EXTENDED WARRANTY I BOUGHT FROM CHRYSLER DID NOT COVER THE PROBLEM. I AM STILL SAVING UP MONEY SO THAT I CAN HAVE THE REPAIR DONE. THIS HAS CAUSED GREAT DISCOMFORT TO MYSELF AND MY PASSENGERS THESE PAST TWO WINTERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188154April 17, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE VEHICLE WAS TAKEN TO THE MECHANIC BECAUSE THE DRIVER'S SEAT HEATER FAILED. THE ELEMENT PART# 5072486-AB HAD TO BE REPLACED. WHEN THE MECHANIC TOOK THE SEAT APART TO PERFORM THE REPAIR IT WAS APPARENT THAT THE FOAM RUBBER CUSHION BURNED. THE MECHANIC STATED THAT THE BURN WAS CAUSED BY PART # 5072486-AB. THE CURRENT AND FAILURE MILEAGES WERE 95,000.*AK UPDATED 07/03/07. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10187269April 8, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER AND DEFROSTER HAVE COMPLETELY MALFUNCTIONED. THIS HAS CAUSED THE VEHICLE TO BE UNSAFE IN COLD TEMPERATURES. SUDDEN FOGGING OF THE WINDSHIELD DECREASES VISIBILITY TO NEAR ZERO AND FORCES THE DRIVER TO PULL OVER AND MANUALLY WIPE THE WINDSHIELD. THIS IS A COMMON PROBLEM TO THIS PARTICULAR VEHICLE AND IS VERY EXPENSIVE TO REMEDY. THE AVERAGE COST I HAVE BEEN QUOTED TO FIX HAS BEEN 1485.00. THE ENTIRE DASH, STEERING WHEEL, AIR BAGS ETC. HAVE TO BE REMOVED TO ACCESS THE FAULTY MECHANISM. I AM CONCERNED THAT IF ANY OF THESE MAJOR SAFETY COMPONENTS ARE DAMAGED OR REMOVED/REPLACED IMPROPERLY IT COULD LEAD TO A SERIOUS INJURY TO THE OCCUPANTS. THE COST OF THE DEALER REPAIR WILL LEAD SOME TO HAVE THESE FIXED BY UNQUALIFIED TECHNICIANS AND SERIOUS SAFETY ISSUES WILL ARISE FROM FAULTY AIRBAG AND STEERING COMPONENT REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187068April 4, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLEND DOORS ON AC SYSTEM BROKE!!!!!!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186484March 29, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONER ( A/C) DOESN'T WORK. THE DOOR BLENDS ARE FAILING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185593March 19, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE ROTORS WENT BAD. VEHICLE WOULD VIBRATE WHEN BRAKES APPLIED. NO PROBLEM WITH STOPPING IF PRESSING HARD ENOUGH. TOOK TO DEALERSHIP, AND MECHANIC INDICATED ROTORS NEEDED TO BE REPLACED AFTER TEST DRIVING VEHICLE & FELT THE VIBRATION. I FELT THERE WAS A DESIGN DEFECT AND REQUESTED CHRYSLER REPLACE THE CALIPERS UNDER SAFETY ISSUE BECAUSE IT WAS A DESIGN DEFECT. THEY INFORMED ME IT WAS NOT A DESIGN DEFECT AND I WOULD HAVE TO PAY FOR IT. WHILE RESEARCHING THE REPAIR, I LEARNED THERE WAS A REDEIGNED CALIPER KIT TO ALLEVIATE THE PROBLEM. WHY WOULD THEY GO TO THE EFFORT AND EXPENSE TO REDESIGN A SYSTEN THAT WAS FUNCTIONING WELL? THIS HAPPENED AT 55,000 MILES. I FEEL THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184523March 8, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
PASSENGER SIDE VENTS EMITTED COLD AIR WHEN HEAT WAS ON AND WASN'T FUNCTIONING PROPERLY. BROUGHT TO MECHANIC WHO REPLACED FAILED ACTIVATOR AT A COSTS OF $787.50. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184317March 6, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HVAC SYSTEM IN MY 2001 GRAND CHEROKEE JEEP HAS GONE OUT ON BOTH THE PASSENGER SIDE AND THE DRIVER SIDE OF MY VEHICLE. I FEEL THERE SHOULD HAVE BEEN A RECALL ON THIS ITEMS FROM CHRYSLER CORP. I UNDERSTAND THERE HAS BEEN A PROBLEM WITH THIS MID-CASE BLEND ASSEMBLY FOR QUITE SOME TIME. NOW IT IS GOING TO COST OVER A $1000.00 TO REPLACE. I BELIEVE IT SHOULD BE SERIOUSLY CONSIDERED FOR RECALL BECAUSE OF THE SAFETY HAZARD OF DRIVING. THE AFTERNOON IT WENT OUT, I WAS LEAVING FROM WORK AND A BLINDING SNOW-BLIZZARD CAME, THE TEMPERATURE DROPPED AND I RAN OFF THE ROAD, DUE TO THE MY WINDOWS ICING UP AND FOGGING UP...I HAD NO WAY TO DEFROST THEM. I HAD TO DRIVE A CONSIDERABLE DISTANCE TO GET HOME. I PUT MY VEHICLE IN 4-WHEEL LOW AND MANAGED TO GET OUT OF THE DITCH, BUT I WAS EXTREMELY LUCKY AND VERY COLD WHEN I DID REACH MY HOME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184359March 6, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
2001 JEEP GRAND CHEROKEE LIMITED; THE BLEND AIR DOOR IS BROKEN. THEREFORE, ONLY COLD AIR BLOWS OUT OF THE PASSENGER SIDE OF THE CAR, INCLUDING THE DEFROSTER. KEEPING THE CAR DEFROSTED IN CERTAIN WINTER CONDITIONS IS DIFFICULT AND DANGEROUS. THIS IS AN ONGOING PROBLEM AND BASED ON TWO JEEP DEALERS THAT I HAVE TALKED TO (AND VARIOUS INTERNET SITES), THIS IS A COMMON PROBLEM AND EXTREMELY EXPENSIVE TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184205March 5, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR ASSEMBLY ON OUR VEHICLE (2001 JEEP GRAND CHEROKEE) HAS BROKEN ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE WINDOWS. IT COSTS US ALMOST $600/WINDOW TO REPAIR. THE PART ALONE COSTS $330. WE HAVE NEVER HAD THIS HAPPEN IN ANY OTHER VEHICLE WE'VE OWNED, AND WE HAVE OWNED OTHER JEEP VEHICLES, ALONG WITH 25+ OTHER CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184105March 3, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
(1) - POSSIBLY WEAK PLASTIC USED DURING MANUFACTURING (2) - FAILURE ON THE CLIMATE CONTROL DOORS HVAC SYSTEM IN THE MY 2001 JEEP GRAND CHEROKEE, CAUSING THE HEATING-A/C SYSTEM TO MALFUNCTION (3) - DASH NEEDS TO BE REMOVED TO ACCESS HVAC CONTROL BOX. EST. COST FORM DEALERSHIP IS $1200.00 DOLLARS. REMOVAL OF ENTIRE DASH IS REQUIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184037March 2, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
ON MY 2001 JEEP GRAND CHEROKEE LIMITED CLIMATE CONTROL IS NOT FUNCTIONING PROPERLY. NO MATTER WHAT THE SETTING IS, IT BLOWS COLD AIR FROM SOME VENTS AND HOT FROM OTHERS. THE REPAIR COST IS ESTIMATED AROUND $1200. THE BRAKES WERE ALMOST CAUSING A LOSS OF CONTROL WHILE DRIVING DOWN THE MOUNTAIN ROAD. THE TRUCK WOULD START SHAKING VIOLENTLY AS I APPLY THE BRAKES, TO THE POINT WHERE THE STEERING WAS NOT AFFECTING THE BEHAVIOR OF THE TRUCK. REPAIR AND PART REPLACEMENTS COST $820. OUTRAGEOUS! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183856February 28, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
LIKE MANY, THE HVAC BLEND AND RECIRCULATION DOORS FAILED PREMATURELY, ALONG WITH THE EVAPORATOR CORE. THE FX INVOLVED REMOVAL OF THE DASH, WHICH WILL NEVER BE RIGHT AGAIN, AND APPROXIMATELY $2000 IN REPAIRS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183582February 26, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WE PURCHASED A 2001 GRAND CHEROKEE LIMITED FROM A LOCAL DEALERSHIP WITH 50,000 MILES IN MAY OF 2005. NO HEAT FROM BOTH PASSENGER OR DRIVERS SIDE VENTS. BLEND DOOR HINGES SEPARATED AND INOP. RECIRCULATION DOOR ALSO INOPERABLE VEHICLE HAD 53,500 MILES AT THIS TIME. DRIVERS SEAT HEATER FAILED AT 65,000 MILES. PCM FAILED AT 75,000 MILES AND THIS WAS THE ONLY REPAIR COVERED UNDER WARRANTY. THE JEEP NOW HAS 81,000 MILES AND WE HAVE HAD VIBRATION AND PEDAL PULSATION FROM THE FRONT BRAKES THREE TIMES SINCE WE PURCHASED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183120February 21, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2001 JEEP GRAND CHEROKEE LIMITED. BLEND DOORS FAIL AND HEATED AIR CANNOT BE DIRECTED TO THE WINDSHIELD CAUSING LACK OF VISIBILITY. I AM GETTING REPAIR ESTIMATE FOR THE REPAIR. I UNDERSTAND THIS MAY COST OVER $1500.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183173February 21, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2001 JEEP CHEROKEE WITH 73000 FAILURE MILEAGE AT ANY RATE OF SPEED AND THEN APPLYING THE BRAKE, THE STEERING WHEEL SHOOK UNCONTROLLABLY, AND WAS GETTING WORSE, BUT THE VEHICLE STOPPED NORMALLY. THE VEHICLE HAD BEEN TAKEN TO THE DEALER SEVEN TIMES FOR REPAIRS. THE MOST RECENT TIME THEY CHANGED THE ROTORS AND CALIPERS, BUT THE FAILURE RECURRED. *AK UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182889February 18, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE OWNED FIVE JEEP GRAND CHEROKEES. 1999 - 2002. EVERYONE OF THEM HAS HAD HEATING COOLING BLENDER DOOR FAILURES. THERE IS OBVIOUSLY AN IMPROPER DESIGN FOR THIS COMPONENT. THE ENTIRE DASH HAS TO BE REMOVED TO REPAIR IT AT A GREAT EXPENSE. ONE VEHICLE I HAD TO HAVE DONE TWICE IN ABOUT 4 MONTHS TIME FRAME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182872February 17, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER BLEND DOOR ON 2001 JEEP GRAND. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182587February 14, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
BLEND DOOR PROBLEMS. VERY COLD AIR BLOWING INSTEAD OF HEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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