Jeep Grand Cherokee Complaints (2004)

1,295 consumer complaints on file.

#10705615April 14, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702932March 31, 2015
FUEL/PROPULSION SYSTEM
WHY ISN'T MY 2004 JEEP GRAND CHEROKEE BEEN RECALLED ABOUT THE REAR GAS TANK?THERE ARE HAZARDS CONCERNS ABOUT GETTING REAR ENDED.I THOUGHT IT WAS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702332March 28, 2015
AIR BAGS, SEAT BELTS
I HAVE A VEHICLE THAT IS INVOLVED IN A RECALL. I TRIED A YEAR AGO TO GET IT FIXED; THERE WERE NO PARTS AVAILABLE. WE WERE TOLD WE WOULD BE NOTIFIED WHEN PARTS CAME IN. I JUST RECEIVED ANOTHER NOTICE IN THE MAIL ABOUT THE RECALL, AND I AM CONCERNED FOR MY FAMILY'S SAFETY. I NEED THIS FIXED ASAP. I DRIVE ALMOST AN HOUR BOTH WAYS EVERY DAY AND OF COURSE MY CHILDREN ARE MY FIRST CONCERN. I NEED THIS REMEDIED ASAP, I CAN'T BELIEVE THERE IS A MASSIVE RECALL ON SOMETHING LIKE THIS WITH NO WAY TO FIX IT. THE PROBLEM HAS BEEN AROUND FOR QUITE SOME TIME, AND NOBODY HAS PARTS. IF THE SEATBELTS MALFUNCTION, OR THE AIRBAGS DEPLOY, A SERIOUS ACCIDENT COULD OCCUR. THIS IS A SERIOUS SAFETY CONCERN, AND THE JEEP IS THE ONLY VEHICLE I DRIVE, SO I DO NOT HAVE THE LUXURY OF WAITING UNTIL PARTS BECOME AVAILABLE. I'VE HAD TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701961March 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701420March 24, 2015
FUEL/PROPULSION SYSTEM
I WAS UNDER THE IMPRESSION THAT THE 2004 JEEP GRAND CHEROKEE WAS BEING RECALLED FOR GAS TANK CORRECTION DUE TO THE LOWER PART OF THE TANK BEING EXPOSED TO REAR IMPACT. WHEN I CONTACTED THE DEALER, CICONNI CHRYSLER JEEP, THEY SAID MY CAR WAS LEFT OUT OF THE RECALL. THIS VEHICLE DOES NOT HAVE A TRAILER HITCH. CAN YOU ADVISE ME ON THIS MATTER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701243March 23, 2015
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
GAS TANK RECALL IM WAITING ???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695300March 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V527000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE . THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695412March 19, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694982March 17, 2015
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ROLLING DOWN THE REAR DRIVER WINDOW IN COLD WEATHER, I HEARD A LARGE THUMP. WINDOW WOULD NOT ROLL BACK UP. WINDOW REGULATOR BUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694278March 14, 2015
AIR BAGS
CHRYSLER'S NUMBER FOR THIS RECALL IS R06. WE HAVE BEEN WAITING 2 YEARS FOR THE DEALERSHIP WHERE WE BOUGHT OUR VEHICLE TO GET THE PARTS IN TO SATISFY THE RECALL NOTICE WE RECEIVED. NOW WE RECEIVED A SECOND RECALL THEY STATE OVER-RIDES THE FIRST WHICH STILL HAS NOT BEEN DONE. THE DEALERSHIP SAYS WE NOW ARE IN LIMBO- WAITING ON A LETTER FROM CHRYSLER ABOUT THE RECALL. THEY STATE THEY DO NOT HAVE THE FIRST PART TO REPAIR OUR JEEP, AND WILL NOT REPAIR IT UNTIL THEY GET THE NEW PART. BLAISE ALEXANDER CHRYSLER JEEP DODGE 1080 EAST COLLEGE AVENUE STATE COLLEGE, PA 16801 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693785March 12, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DROVE OVER A BUMP IN THE ROAD. AS A RESULT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE REAR CURTAIN CONNECTOR NEEDED TO BE ADJUSTED AND THE ORC MODULE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,070.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693526March 11, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693723March 11, 2015
ENGINE, SEATS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V117000 (SEATS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692029March 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691617March 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691661March 2, 2015
ELECTRICAL SYSTEM, STEERING, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE STOPPED AT A RED LIGHT, THE HORN SOUNDED WITHOUT WARNING UNTIL THE BATTERY WAS REMOVED. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689654February 20, 2015
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE EXPERIENCED A POWER LOSS EXCEPT FOR THE ELECTRICAL SYSTEM. I WAS UNABLE TO CONTROL MY SPEED AND LOST POWER STEERING. AFTER 5 SECONDS, WHILE COASTING TO A STOP, THE VEHICLE RESUMED FULL POWER. SINCE THE FIRST OCCURRENCE, IT HAS BECOME MORE FREQUENT (UP TO TWICE A WEEK). IN ADDITION, THE VEHICLE WILL NOT START RANDOMLY AND REQUIRES A FEW MINUTES WAIT TIME BEFORE A SUCCESSFUL START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682802February 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE INTERIOR LIGHTING REMAINED ILLUMINATED, THE MESSAGE BOARD DISPLAYED THAT THE DRIVER SIDE DOOR WAS OPEN WHEN IT WAS SECURED, AND THE WINDOWS FAILED TO CLOSE. IN ADDITION, THE CONTACT STATED THAT THE HIGH BEAMS FAILED TO ACTIVATE AND THE POWER MIRRORS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681891February 7, 2015
STEERING
STEERING BECOMES HARD WHEN MAKING A LEFT TURN AT LOW PARKING SPEEDS. PROBLEM IS INTERMITTENT BUT HAS CAUSED NEAR LOSS OF CONTROL OF THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681224February 4, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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