Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#11141139October 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING THE JEEP AND TOOK IT TO THE REPAIR SHOP TO GET THE MUFFLER FIXED UPON GETTING IT TO THE SHOP THE SECURITY KEY LIGHT CAME ON AND THE JEEP WONT START ALSO THE KEY CAN BE REMOVED FROM THE EGNITION WHEN IN THE ON POSITION . THE KEY CAN FALL OUT WHILE DRIVING ... THE RECALL WAS NEVER FIXED AND THE KEY WONT WORK WITH THE JEEP NOW AND IM TOLD ITS A $1,800 FIX .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118288August 7, 2018
FUEL/PROPULSION SYSTEM
GASOLINE SPEWING FROM TOP OF TANK AFTER FILLING. SEEMS TO BE COMING FROM TOP OF TANK - VENT TUBE. I CANNOT FIND A RECALL ON THIS ITEM ON THE NHTSA WEBSITE BUT I FOUND A RECALL CAMPAIGN 00V195000. THE DEALER DENIES THAT THIS RECALL EXISTS. DEALER IS HILL-KELLY IN PENSACOLA, FL. HAPPENS WHEN VEHICLE IS STOPPED AT GASOLINE PUMP/SERVICE STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082491April 2, 2018
STEERING
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT, THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED CHRISTOPHER'S DODGE WORLD AT (303) 238-7311 AND WAS INFORMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 99V312000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839482March 28, 2018
FUEL SYSTEM, GASOLINE
2000 JEEP GRAND CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO DEADLY REAR ENDED ACCIDENT INVOLVING VEHICLE WHICH RESULTED IN A FUEL SYSTEM FIRE. *SMD *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
2
#11081466March 27, 2018
ELECTRICAL SYSTEM
VEHICLE STALLS INTERMITTENTLY, USUALLY AT THE WORST POSSIBLE TIME. I UNDERSTAND THAT THIS IS LARGE PROBLEM AND AFFECTS MANY CHRYSLER MODELS. FORUMS HAVE PAGE AFTER PAGE OF PEOPLE WITH THE SAME PROBLEM. IT IS THE ELECTRICAL CONNECTION TO THE PCM. CONNECTORS BECOME LOOSE AND CAUSE VEHICLE TO STALL RANDOMLY. IT IS A MANUFACTURER ISSUE! IS SOMEONE GOING TO HAVE TO DIE TO GET THIS PROBLEM RESOLVED. I HAVE PUT THOUSANDS OF DOLLARS INTO THIS VEHICLE AND NO RESOLUTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075168February 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, SEATS
CAR'S INSTRUMENT PANEL WENT WILD W HEN I STARTED THE CAR.EVERY WARNING LIGHT CAME ON AND STAYED ON. GAUGES WORKED IMMEDIATELY AFTER STARTING THE CAR, BUT SLOWLY LOST POWER TO KEEP THEM ON, AND THEY WENT TO THE "KEY OFF" POSITION. NOTHING ON THE DRIVERS ARMREST WORKED, NO SEAT AUTO POSITIONER, NO WINDOW OPEN, SHUT, OR LOCK. INFORMATION PANEL OVERHEAD WENT DEAD (BLANK).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073195February 16, 2018
SEATS
JANUARY 9 2018, THE HEATED SEAT IN MY NEWLY PURCHASED JEEP BURNT ME SO BADLY THAT 6 WEEKS LATER I STILL HAVENT HEALED COMPLETELY. I DO HAVE A PHOTOS OF INJURED AREA AND IT'S CURRENT CONDITION IS LAST PIC. THESE SEATS NEED RECALLED, IT COULD HAVE BEEN EVEN WORD-FOR-WORD CHILD OR OLD PERSON WITH THIN SKIN, IT WAS SO PAINFUL TO SHOWER, SIT, OR MUCH LESS MOVE DURING THIS HEALING .
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11048821November 27, 2017
STEERING
CAR SHAKES BADLY AFTER 60 MPH AND IN THE MORNING THE STEERING WHEEL LOCKS AND I TURN IT LEFT/RIGHT AND CAN'T UNLOCK IT SOMETIMES FOR HOURS. IT IS HAPPENING MORE THEN EVER NOW. I PURCHASED THIS VEHICLE IN 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044443November 8, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE INTERIOR LIGHTING WAS INOPERABLE AND ALL THE DOORS INADVERTENTLY LOCKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LANDMARK DODGE CHRYSLER JEEP RAM AT (770) 968-4900 (6850 MT ZION BLVD, MORROW, GA 30260) WHERE IT WAS CONFIRMED THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032241October 8, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IM NOT SURE. ALL I KNOW IS THAT I PURCHASE THIS VEHICLE FEW MONTHS AGO, WITHIN THE TIME HAD THE VEHICLE I THEN PURCHASED ALL NEW PARTS AND STILL GET THE SAME RESULT... PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024072September 18, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE GEAR SHIFTER WAS PLACED IN REVERSE AND THE VEHICLE INADVERTENTLY ACCELERATED AT A RAPID SPEED. THE VEHICLE CRASHED INTO THE GARAGE DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY RD, POWAY, CA 92064 (866) 688-6485), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 32388093. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11021303September 3, 2017
ENGINE
BOUGHT THIS 2000 GRAND CHEROKEE LIMITED AND WHILE DRIVING IT AT 55 MPH, IT LOST POWER FOR ABOUT 5 SECONDS AND THEN REGAINED POWER. THE NEXT DAY IT STALLED AT A STOP SIGN BUT WAS ABLE TO RESTART AFTER SEVERAL TRIES. WAS DRIVING A COUPLE DAYS LATER AND WHILE SLOWING DOWN FOR ANOTHER STOP SIGN THE VEHICLE STALLED AND WAS LUCKILY ABLE TO GET TO THE SIDE OF THE ROAD OUT OF TRAFFIC. TODAY THE VEHICLE STALLED AGAIN TODAY APPROACHING A RED LIGHT AND THANKFULLY WAS ABLE TO GET IT TO THE MEDIAN OUT OF TRAFFIC. AFTER READING POST ONLINES, THIS SEEMS LIKE A KNOWN AND COMMON ISSUE WITH THE JEEPS WITH STALLING WHICH OCCURS AT BOTH LOW AND HIGH SPEEDS WHICH CAN BE DANGEROUS IF IT STALLS AND NO STEERING OR BRAKING ABILITIES. A RECALL NEEDS TO BE DONE SINCE JEEP DEALERSHIP CAN'T ANSWER TO THE TRUE ISSUE. REPLACED FUEL PUMP AND FILTER WITH NO SUCCESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013932August 9, 2017
SEATS
DRIVER SEAT FLOOR BRACKET CRACKED FOR THE SECOND TIME IN FOUR YEARS. SEAT IS UNSTABLE ANYTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993198June 5, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE WAS IN MOTION ON CITY STREET AND ENGINE QUIT AT 40MPH. THIS ENDAGERED DRIVER, PASSENGER, AND OTHER VEHICLES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979804April 21, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ALSO, THE GEAR SHIFTER INDEPENDENTLY SHIFTED OUT OF DRIVE AND INTO SECOND GEAR. APPROXIMATELY THIRTY MINUTES LATER, THE TRANSMISSION TEMPERATURE GAUGE AND THE OVERDRIVE OFF WARNING INDICATOR ILLUMINATED. THE GEAR SHIFTER FAILED TO GO INTO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972231April 13, 2017
ENGINE
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TOWED THE VEHICLE WITH THE CONTACT'S TRAILER TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971674April 10, 2017
SERVICE BRAKES, ENGINE, STEERING
SUDDEN STALLING WHILE DRIVING OR AT IDLE. APPLICABLE AT ALL SPEEDS FROM IDLE TO FREEWAY SPEEDS. SOMETIMES THE VEHICLE WILL RESTART AND OTHER TIMES IT WILL NOT RESTART RIGHT AWAY. SOMETIMES IT WILL RESTART IF THE VEHICLE SITS FOR ABOUT 15 MINUTES AND OTHER TIMES IT HAS LEFT ME STRANDED FOR THREE HOURS OR MORE. I HAVE STALLED IN THE MIDDLE OF BUSY INTERSECTIONS AND FREEWAYS. I HAVE TAKEN THE VEHICLE IN FOR REPAIRS THREE TIMES, HAVE PAID OVER $400 IN REPAIR BILLS TO HAVE PARTS REPLACED AND THE ISSUE STILL OCCURS. THERE ARE MANY COMPLAINTS IN INTERNET FORUMS FOR THE EXACT SAME THING AND MOST SEEM TO LEAD TO A FAULTY ENGINE CONTROL MODULE. I HAVE NOT YET REPLACED THE ENGINE CONTROL MODULE MYSELF SINCE THEY CAN COST OVER $400 AND THE DEALER CANNOT GUARANTEE THAT THIS WILL FIX IT. WITH ALL OF THE COMPLAINTS REGARDING THIS REOCCURRING ISSUE, I BELIEVE THAT THIS SHOULD WARRANT N INVESTIGATION AND POSSIBLE RECALL DUE TO SAFETY CONCERNS OF VEHICLES STALLING. THE STALLING HAS HAPPENED NUMEROUS TIMES. I HAVE NO SINGLE DATE THAT I CAN PROVIDE. I HAVE QUIT DRIVING THIS VEHICLE SINCE NOVEMBER DUE TO CONCERN FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966000March 15, 2017
ELECTRICAL SYSTEM, ENGINE
ENGINE STALLS WITHOUT WARNING WHILE DRIVING AT ANY SPEED. ALL GAUGES INCLUDING SPEED, RPM'S, TEMP, FUEL, ETC. ALL STAY FOR A FEW SECONDS AFTER STALLING AND THEN ALL DROP OFF. THE JEEP GC USED TO START UP AFTER A FEW SECONDS AND WAS ONCE IN A WHILE AT FIRST WITH THIS ISSUE. THEN IT BECAME MORE OFTEN THAT HE JEEP WOULD STALL, THE SAME THING WITH THE DASH FOR A FEW SECONDS THE SPEED, RPM'S, ETC. WOULD BE AT WHERE IT WAS BEFORE STALLING WITH NO POWER STEERING OR POWER BRAKES WHILE MOVING. VERY HARD TO STEER ON CURVES WHEN THE JEEP STALLS. PUT IN A PCM, CRANKSHAFT SENSOR, & CAMSHAFT SENSOR. ASE MECHANIC STUMPED ON ISSUE. VERY DANGEROUS DRIVING AND REMINDS ME OF THE GM IGNITION SWITCH PROBLEMS. AND I HAVE SEEN FORUMS ON THE JEEP GRAND CHEROKEE ON MY YEAR THAT THERE ARE A LOT OF PROBLEMS WITH THIS. PLEASE LOOK INTO THIS PROBLEM, BECAUSE IT SEEMS LIKE A MANUFACTURE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959789March 9, 2017
ENGINE
TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE STALLED AT A TRAFFIC LIGHT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,000. UPDATED 05/02/17*LJ THE CONSUMER STATED THE VEHICLE WAS THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE COMPUTER, THROTTLE POSITION SENSOR, CRANKSHAFT POSITION SENSOR, EVAP PURGE, FUEL FILTER, AND THE CAM SHAFT SENSOR WERE ALL REPLACED. UPDATED 10/12/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954257February 13, 2017
UNKNOWN OR OTHER
LEAKING GAS TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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