Jeep Grand Cherokee Complaints (2005)

2,052 consumer complaints on file.

#10789899November 12, 2015
UNKNOWN OR OTHER
RECALL FOR IGNITION SWITCH WAS COMPLETED UNSATISFACTORILY BY THE DEALER. 1) IT IS EXTREMELY DIFFICULT TO GET THE KEY TO TURN. THE NEW DESIGN TAKES EXCESSIVE FORCE TO PUSH THE KEY IN AND THEN TURN, AND, AGAIN, EXCESSIVE FORCE TO PUSH THE KEY IN AND REMOVE THE KEY. THIS REPAID IS TOTALLY UNACCEPTABLE TO ME, 2) NEW KEY BARREL, OR WHATEVER THEY INSTALLED IN THE STEERING COLUMN, DOES NOT ALIGN UP IN THE HOLE IN THE DASHBOARD AND IS IMMEDIATELY NOTICEABLE LOOKING AT THE DASH BOARD. THIS, TOO, IS NOT ACCEPTABLE. 3) A GOOFY LOOKING STICKER WAS ATTACHED TO THE DASHBOARD NEXT TO THE STEERING COLUMN KEY HOW. IS THAT PART OF THE "RECALL"? ARE WE SUPPOSED TO KEEP POST-IT TYPE NOTES ON OUR DASH FOR SAFETY? YOU'VE GOT TO BE KIDDING ME. TIGHTNESS IN GETTING KEY TO TUN ON OR OFF IS OCCURRING AT ALL TIMES, EVERY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789622November 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789237November 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789332November 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788920November 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG AND CHECK ENGINE WARNING LIGHTS REMAINED ILLUMINATED AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788530November 5, 2015
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
A FEW WEEKS/MONTHS AFTER THE PURCHASE OF MY JEEP ABOUT 2 YEARS AGO, I NOTICED THAT MY CRUISE CONTROL HAD STOPPED WORKING AND THE ABS LIGHT HAD COME. I CHECKED MY FUSES AND RELAYS AND THEY WERE OK. THEN A DAY OR SO LATER I WAS DRIVING ON THE INTERSTATE AND MY CHECK ENGINE LIGHT AND MY BRAKE LIGHTS CAME ON. MY JEEP THEN SEEMED TO DOWNSHIFTED ITSELF. IT FELT AS IF THE TRANSMISSION HAD LOCKED UP, IT SLOWED TO ABOUT 30MPH AND WOULD NOT SHIFT ONTO ANOTHER GEAR. I PULLED OVER KILLED THE MOTOR. AFTER A FEW ATTEMPTS TO DRIVE IT, I TURNED THE KEY OVER AND NOTICED THE BREAK AND ENGINE LIGHTS WERE OFF SO I ATTEMPTED TO DRIVE HOME AND WAS SUCESSFULL. THIS STARTED TO HAPPEN MORE AND MORE OFTEN. I NOTICED THAT IT MAINLY HAPPENED WHEN EITHER I WAS RUNNING MY AC OR IT WAS WET/RAINING OUTSIDE. I THEN STARTED RESEARCHING JEEP PROBLEMS AND RECALLS. I CAME ACROSS THE DAMINONCRYSLER RECALL NO. 13. THE RECALL HAD DESCRIBED THE ISSUE I WAS HAVING, SO I RESEARCHED MY VIN AND IT STALED THAT THE RECALL NO. 13 HAS ALREADY BEEN COMPLETED ON JEEP. NOW MY JEEP IS STUCK IN LIMP MODE AND WILL NOT RESET. IT WILL NOT SHIFT AND THE ABS, BRAKE AND ENGINE LIGHTS STAY ON. IS THERE A WAY TO FIND OUT EXACTLY WHAT SERVICE DID THEY DID WHEN IT WAS RECALLED IN 2005 (IF ANY)? I DONT KNOW WHAT TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788536November 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO TURN THE IGNITION TO THE ON POSITION, THE IGNITION FAILED AND AN UNFAMILIAR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/14/16*LJ UPDATED 04/19/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788662November 5, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHEN THE VEHICLE WAS STARTED, IT SHUT DOWN AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 161,298. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788292November 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788441November 4, 2015
SUSPENSION
WE HAVE ONLY HAD THIS JEEP FOR 2 YEARS WHEN WE GOT IT LOOKED GOOD IT ONLY HAD 80,000 MILES ON IT NOW 118,000 FRONT BALL BEARING BROKE WHILE WE WERE DRIVING IT FORTUNATELY WE WERE IN A ALLEY BEHIND OUR HOUSE THE AUTO MECHANIC SAID IF WE WERE DRIVING IT ON THE MAIN ROAD WE COULD OF FLIPPED IT OVER AND WE COULD OF GOT KILLED HE CHECKED THE OTHER SIDE AND SAID IT WAS GOING BAD TOO. IT COSTED US 774.14 TO FIX THIS AFTER WE HAD IT FIXED THERE WAS A RECALL ON IT THE BALL BEARINGS THIS HAPPENED ON 10-25-1015 I WAS WONDERING WHAT ELSE CAN I DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787631November 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION,THE VEHICLE WOULD NOT ACCELERATE. IN ORDER FOR THE VEHICLE TO ACCELERATE, THE CONTACT HAD TO RESTART THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787692November 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE STOPPED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY, ALTERNATOR, OR STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,699.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787756November 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT. UPON INSPECTION, THE CONTACT NOTICED THAT THERE WAS ENGINE OIL ALL OVER THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10787424October 31, 2015
ELECTRICAL SYSTEM, POWER TRAIN
2005 JEEP GRAND CHEROKEE 5.7L STALLS WHILE DRIVING, GOES INTO LIMP MODE CONSTANTLY WHILE DRIVING OR STATIONARY, UNINTENDED ACCELERATION WHILE STATIONARY AND SURGES FORWARD WHEN BRAKES FULLY APPLIED. ALSO GOT THE RECALL FOR IGNITION ISSUE BUT NO PARTS AVAILABLE SO HAVE TO BE CAREFUL TILL THEN. IGNITION RECALL IS EVEN STATED TO BE A TEMPORARY FIX. ELECTRICAL ISSUES CAUSE SEVER SAFETY CONCERN FOR CUSTOMER SAFETY. NO WARNING WHEN ISSUE WILL HAPPEN. REPLACE PARTS STATED BY PROFESSIONAL DIAGNOSTIC AND STILL HAVE SAME ELECTRICAL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786947October 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE CONTACT ACCIDENTALLY ENCOUNTERED THE IGNITION SWITCH. AS A RESULT, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787108October 29, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CRUISE CONTROL FAILED TO FUNCTION AND THE INSTRUMENT PANEL FAILED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/26/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786857October 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786592October 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 20 TO 50 MPH, THE VEHICLE STALLED SEVERAL TIMES. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 1/14/16 LN THE CONSUMER STATED THE VEHICLE WAS REPAIRED*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786221October 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786302October 27, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/27/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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