Jeep Grand Cherokee Complaints (2003)

762 consumer complaints on file.

#10393708March 30, 2011
AIR BAGS
WHILE DRIVING APPROXIMATELY 25 MPH ON A SMALL CITY STREET, BOTH FRONT AIR BAGS ON OUR 2003 JEEP CHEROKEE SPONTANEOUSLY DEPLOYED. THERE WAS NO COLLISION AND NO REASON FOR THE AIR BAG DEPLOYMENT. THE ROAD WAS SMOOTH AND THE WEATHER WAS CLEAR. POLICE CHECKED THE VEHICLE AND VERIFIED THERE WAS NO DAMAGE TO THE OUTSIDE OF THE VEHICLE. MY WIFE, WHO WAS DRIVING THE VEHICLE, APPEARS TO HAVE ONLY MINOR INJURIES BUT WILL BE CHECKED BY A DOCTOR TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393743March 30, 2011
VISIBILITY
JEEP GRAND CHEROKEE 2003 DEFECT IN BLEND DOOR DESIGN, BROKEN, NO HEAT, NO DEFROST, IS A SAFETY ISSUE, UNABLE TO DRIVE VEHICLE SAFELY IN COLD WEATHER BECAUSE NO HEAT TO DEFROST WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392772March 24, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
JEEP GRAND CHEROKEE LAREDO 4X4 2003 CONTINUOUS FAILURE OF THE RELAY SWITCH FOR THE RADIATOR AND ALSO FAN ASSEMBLY. RELAY SWITCH GOES BAD EVERY 6MO TO 9MO. FAN ASSEMBLY WAS REPLACED OCT 2010 AND NEEDS TO BE REPLACED AGAIN MARCH 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389637March 9, 2011
EQUIPMENT, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2003 JEEP GRAND CHEROKEE HEATER/DEFROSTER FAILURE. INTERMITTENTLY WHILE DRIVING, THE HEATER/DEFROSTER STOPS BLOWING HOT AIR AND BLOWS COLD. I LIVE IN A CITY WHERE WE GET SNOW AND FOG, AND TEMPS GO BELOW ZERO. HAVING A MALFUNCTIONING DEFROSTER IS A SAFETY ISSUE. THIS HAS OCCURRED IN A SNOWSTORM, AND I HAD TO PARK THE VEHICLE BESIDE THE ROAD AND CALL A FAMILY MEMBER TO PICK ME UP BECAUSE I COULD NOT KEEP ICE FROM FORMING INSIDE MY WINDSHIELD. I WAS STUCK BESIDE THE ROAD WITH A 2 YEAR OLD CHILD, IN THE SNOW! SOMETIMES TURNING OFF THE VEHICLE AND RESTARTING WILL HELP, OTHER TIMES, IT WILL RANDOMLY TURN BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386326March 3, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ENGAGED THE LEFT TURN SIGNAL AND BUT IT WOULD NOT ILLUMINATE. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY FOR TWO MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384728February 28, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THERE WAS SUDDEN VEHICLE ACCELERATION UP TO 80 MPH. THE BRAKE WAS BEING DEPRESSED BUT THE VEHICLE WOULD NOT SLOW DOWN. THE EMERGENCY BRAKE WAS ENGAGED BUT THE VEHICLE CONTINUED TO PROCEED AT 80 MPH. THE VEHICLE ALSO STARTED TO SLOW DOWN TO 60 MPH WHILE THE RPMS CONTINUED TO EXCEED OVER 700. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND A TOW TRUCK WAS CALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE INSURANCE COMPANY WAS ALSO CONTACTED AND STATED THAT THEY WANTED TO INSPECT THE FAILURE ON THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WILL SEND A REPRESENTATIVE TO THE DEALER TO INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383259February 18, 2011
SEATS
I HAVE OWNED A 2003 JEEP GRAND CHEROKEE FOR TWO YEARS. IN DECEMBER 2010 I WAS DRIVING IN TRAFFIC WITH MY I INFANT DAUGHTER AND ALL OF A SUDDEN MY SEAT LIKE SNAPPED OFF AT THE BOTTOM AND I AM IN THE BACK SEAT. LUCKILY NO ONE WAS HURT. THE METAL BROKE. I KNOW IM LIKE THE MILLIONTH COMPLAINT. I AM A SINGLE MOM AND CANNOT AFFORD TO HAVE THIS EXPENSE OR RISK GETTING INTO AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS YOUR IMMEDIATE ATTENTION. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382667February 14, 2011
SEATS
THE DRIVER'S SEAT TO MY 2003 JEEP CHEROKEE LAREDO SHEARED AWAY FROM THE SUPPORT BRACKETS. I HAVE BEEN TRYING TO FIND A SEAT OR FIND SOME WAY TO FIX IT. IT IS A SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376990January 18, 2011
SEATS
THE FRONT DRIVERS POWER SEAT, BROKE FROM IT'S FRAME, THE PART WAS WELDED AND BROKE A SECOND TIME. THE SEAT IS UNSTABLE AND IN AN ACCIDENT COULD BREAK AWAY FROM THE TRACK AND WIND UP IN THE REAR SEAT. THE AIRBAG WOULD BE INEFFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373443December 30, 2010
VISIBILITY, ELECTRICAL SYSTEM
TOTAL LOSS OF HEAT ON THE PASSENGER SIDE. NOW THE DRIVERS SIDE HAS NO HEAT EITHER. I LIVE IN CANADA AND WE NEED THE HEAT TO WORK OR THE VEHICLE IS TOTALLY USELESS IF YOU CAN'T SEE OUT THE WINDSHIELD! JEEP DEALERS ARE AWARE OF THE PROBLEM, BUT WON'T FIX IT BY RECALL. THEY EXPECT YOU TO PAY ANYWHERE FROM 800-1500 FOR THEM TO FIX IT AND A LOSS OF YOUR JEEP FOR AT LEAST 3 DAYS. THIS IS NUTS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370906December 16, 2010
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE VEHICLE WAS INCLUDED IN THE RECALLS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBERS 06V197000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, AND 09V117000, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. THE VEHICLE WAS REPAIRED AT AN AUTHORIZED DEALER FOR BOTH RECALLS. AFTER BEING REPAIRED HE NOTICED THAT THERE WAS STILL A HOLE DEVELOPING IN THE FRONT DRIVERS SEAT DUE TO THE HEATED SEATING FEATURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE IT WAS REPAIRED A THIRD TIME. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY OVERHEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ONE TIME A YEAR FOR FIVE YEARS CONSECUTIVELY WHERE THE ENGINE FAN RELAY AND MOTOR WAS REPLACED. THE FAILURE MILEAGE WAS 49,742 AND THE CURRENT MILEAGE WAS 150,000. THE CONSUMER ALSO STATED THE DRIVER'S EXTERIOR MIRROR ALSO HAD A PROBLEM WITH THE HEATING ELEMENT. ALSO, THE VEHICLE HAD AN EVAPORATED EMISSION LEAK WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE FAN RELAY WAS REPLACED FIVE TIMES, THE AIR CONDITION WAS INOPERATIVE, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER REFUSED TO COVER THE REPAIR OF A HOLE THAT DEVELOPED IN THE DRIVER'S SEAT APPROXIMATELY THE SIZE OF A BASEBALL WHICH HE BELIEVED WAS RELATED TO THE HEATED ELEMENT PROBLEMS. UPDATED EVOQ 01/27/11 ..UPDATED 09-17-12 *BF THE CONSUMER STATED CHRYSLER HAS CONSIDERED THE CASE TO BE A GOODWILL CASE AND OPENED UP A REIMBURSEMENT CASE IN REGARDS TO THIS VEHICLE. UPDATED 09/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370806December 15, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STALLED. THE DEALER WAS CONTACTED AND INFORMED HIM THAT THERE WERE NO RECALLS. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367428November 17, 2010
SEATS
I HAD JUST BOUGHT THIS VEHICLE AND TAKING THE OFF RAMP IN A HARD ARC WHILE SLOWING DOWN I FELT THE DRIVERS SEAT MOVE. I ONLY HAD A COUPLE OF HUNDRED YARDS TO GO SO I WAITED TO CHECK IT WHEN I GOT HOME. THE FRONT LEFT SEAT BRACKET HAD SHEARED AWAY LEAVING THE SEAT SITTING AT A FUNNY ANGLE. THIS IS A DANGEROUS THING TO HAPPEN. LUCKILY, NO ONE WAS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363850November 3, 2010
VEHICLE SPEED CONTROL
2003 JEEP GRAND CHEROKEE HAS EXPERIENCED PROLONGED ACCELERATION PROBLEMS. THE PROBLEM AT FIRST WAS SUBTLE, ACCELERATING SLOWLY BUT NOTICEABLY AT ANY SPEED OVER 35 MPH. EVENTUALLY, THE CAR DIED AT A TRAFFIC LIGHT. MECHANICS REPAIRED THE THROTTLE BODY. WITHIN TWO WEEKS OF THE REPAIR, THE CAR BEGAN UNWARRANTED ACCELERATION AT FULL THROTTLE. ENGINE RED LINED WHEN PUT INTO PARK OR NEUTRAL. GENUINE JEEP PART REPLACED THE AFTERMARKET THROTTLE BODY. UNWARRANTED ACCELERATION PROBLEM CONTINUED...ACCELERATOR WAS DETERMINED TO HAVE A "STICKING PROBLEM" AND WAS REPAIRED AND/OR CLEANED. THE PROBLEM PERSISTS...THIS TIME, AGAIN, THE THROTTLE BODY IS APPARENTLY THE TARGET OF BLAME. IN THIS SITUATION MY BRAKES/EMERGENCY BRAKE AND NOT SUFFICIENT TO HOLD BACK THE JEEP. THIS IS A DANGEROUS AND VERY SCARY SITUATION WHICH NEEDS TO BE SERIOUSLY ADDRESSED BY THE MANUFACTURER. TOTAL REPAIR COSTS TO DATE: APPROX. $500.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362549October 26, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2003 JEEP GRAND CHEROKEE LAREDO: HEATER/DEFROSTER INTERMITTENTLY BLOWS COLD AIR WHILE DRIVING. WHILE DRIVING IN THE WINTER WITH HEAT AND/OR DEFROST ON AND TEMP CONTROL TURNED TO WARM/HOT, SUDDENLY THERE IS COLD AIR ONLY. IN RAIN/SNOW WINDSHIELD WILL FROST OVER MAKING IT IMPOSSIBLE TO SEE. THIS DEFECT MAY ONLY LAST A FEW MINUTES, MAYBE LONGER. IF I STOP THE ENGINE FOR A MINUTE OR TWO, AND DON'T TOUCH THE HEATER CONTROLS, RESTART THE CAR, THERE IS HEAT AGAIN TO DEFROST THE GLASS. THIS HOWEVER MAY ONLY LAST A FEW MINUTES OR MAYBE AN HOUR. IF THE ENGINE IS STOPPED AGAIN AND RESTARTED, THERE IS HEAT AGAIN. THIS IS EXTREMELY DANGEROUS AS A COLD DEFROSTER IN A SNOWSTORM CAUSES ICE BUILDUP INSIDE THE CAR. I HAVE SEEN MANY HEAT/DEFROST PROBLEMS WITH THIS GENERATION OF GC'S ON THE INTERNET. I HAVE TO QUESTION WHY CHRYSLER HAS NOT ISSUED A RECALL FOR SUCH A DANGER TO MYSELF AND OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362136October 24, 2010
ELECTRICAL SYSTEM
WIRING HARNESS THAT GOES BEHIND VALVE COVER IS MELTED. I HAVE HAD TO HAVE MY 2003 JEEP GRAND CHEROKEE'S # 3 INJECTION WIRE REPLACED TWICE. ONCE BEFORE 70,000 MILES AND AGAIN WITHIN THE LAST YEAR. WHILE IT WAS STILL UNDER WARRANTY THE VEHICLE WOULD SPIT AND SPUTTER AND I'D SMELL GAS. THE VEHICLE WOULD STALL. THE FACILITY CHANGED THE #3 INJECTOR AND IT RAN OKAY FOR A SHORT TIME. IT DID IT AGAIN AND "SOMETHING ELSE" WAS THE PROBLEM. TRAVELING AFTER THE FIRST 'FIX' AND IT BOGGED DOWN, HEAVY GAS SMELL, HESITATION, ETC. THE #3 WIRE REPLACED. A LITTLE OVER 1000 MILES TO NEXT DESTINATION AND IT TOOK 4 TANKS OF GAS, HORRIBLE SMELL, SPIT AND SPUTTER, ETC. LIMPED INTO PORT, #3 WIRE AND INJECTOR REPLACED ALONG WITH A TUNEUP FOR FOULED PLUGS. THIS YEAR IT HAPPENED AGAIN. TOOK IT IN AND WAS SHOWN THE WIRING HARNESS IS MELTED. #3 WIRE REPLACED. THIS HAS BEEN COSTLY AND EVEN THOUGH THE FACILITY SEES THE MELTED HARNESS THEY HAVEN'T QUESTIONED WHY. IS THIS A FIRE HAZARD WAITING TO HAPPEN? I'M NOT SURE OF THE DATES BUT CAN HUNT DONE PAPERWORK IF NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361377October 20, 2010
EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE LEFT AND RIGHT TURN SIGNALS SUDDENLY MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT FUSE BOX FOR THE TURN SIGNALS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354472September 8, 2010
POWER TRAIN
I WAS IN MY GARAGE AND PUT MY 2003 JEEP GRAND CHEROKEE INTO REVERSE AND IT ACCELERATED LIKE A BULLET OUT OF THE GARAGE AND I ENDED UP JUMPING OUT AND FALLING ON THE GROUND AND THE CAR HIT MY NEIGHBORS WALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10351989August 26, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE FAILURE WOULD OCCUR INTERMITTENTLY UNTIL PROGRESSIVELY BECOMING WORSE. ON ONE OCCASION, THE VEHICLE STALLED AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347245August 4, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 JEEP GRAND CHEROKEE .THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE AIR CONDITIONING UNIT FAILED AS WELL AS THE BLINKERS. THE DEALER ADVISED THERE WAS A SHORT IN THE CIRCUIT THAT CONTINUOUSLY CAUSED THE FUSE TO FAIL. THERE WERE NO REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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