Jeep Grand Cherokee Complaints (2000)

1,447 consumer complaints on file.

#10282788September 3, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT NOTICED A FUEL LEAK WHEN FUELING THE GAS TANK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. HE CONTACTED THE DEALER AND A TECHNICIAN STATED THAT BECAUSE HIS VIN NUMBER WAS EXCLUDED FROM RECALL# 06E011000 (FUELSYSTEM, GASOLINE: DELIVERY: FUEL PUMP), HE WAS INELIGIBLE FOR A FREE REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED.THE CURRENT AND THE FAILURE MILEAGES WERE 148,049.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282447August 31, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE RADIATOR FAN BROKE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC FOR REPAIRS. THERE WAS AN EXISTING RECALL ON THE RADIATOR FAN; HOWEVER, THE VIN IS NOT A PART OF THE RECALL. THE CONTACT IS AWARE OF THE SAFETY RISK INCLUDING THE POSSIBILITY THAT SOMEONE COULD SUSTAIN AN INJURY FROM PARTS OF THE FAN. THE CURRENT AND FAILURE MILEAGES WERE 130,000. WHEN THE FAN BROKE, PIECES FLEW INTO THE RADIATOR AND DAMAGED IT BEYOND REPAIR. THE RADIATOR AND FAN HAD TO BE REPLACED. UPDATED 10/27/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279228August 3, 2009
SEATS
1. DRIVING AT EVEN SPEED ON INTERSTATE 35. 2. FRONT LEFT LEG OF DRIVER SEAT BRACKET SNAPPED.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278676July 29, 2009
SEATS
HAVE A 2000 JEEP GC. DRIVER'S SEAT WOBBLY FOR SEVERAL YEARS. FINALLY REALIZED THE TRACK WAS FRACTURED IN MULTIPLE PLACES AND GOT A NEW ONE. IN CHAINING OUT THE TRACKS, NOTICED THAT THE SEAT FRAME IS ALSO FRACTURED IN MULTIPLE PLACES. SEAT NOW BEING HELD ON BY TWO PARTIALLY TORN PIECES OF METAL. ONLY DRIVER SINCE THE DAY IT WAS NEW. 200 LBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278334July 26, 2009
SEATS
THE DRIVERS SEAT IN MY 2000 JEEP GRAND CHEROKEE BECAME WOBBLY AND EVENTUALLY BROKE FROM THE FRAME. WHEN IT BROKE, I WAS DRIVING AND ENDED UP FLYING FORWARD AND TO THE RIGHT. THE DEALER SAYS IT IS OVER 1000.00 TO REPLACE THE SEAT. I CURRENTLY HAVE IT SECURED WITH ZIP TIES, BUT THESE WILL PROBABLY NOT HOLD THE SEAT IN PLACE IF I AM IN A CAR ACCIDENT. IT SEEMS THAT THIS IS A VERY COMMON PROBLEM AND THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277634July 21, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE VEHICLE INTO PARK. WHEN SHE RESTARTED IT, THE VEHICLE OPERATED NORMALLY. THE FAILURE HAS OCCURRED A TOTAL OF TEN TIMES. BOTH THE DEALER AND A PRIVATE MECHANIC COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT FEELS THAT THIS IS A HUGE SAFETY ISSUE BECAUSE A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275934July 7, 2009
SEATS
2000 JEEP GRAND CHEROKEE LAREDO 6 POINT ADJUSTABLE POWER DRIVER'S SEAT. THE BRACKETS ON THE LEFT SIDE OF THE POWER SEAT ADJUSTER (THE BRACKETS THAT HOLD THE TOP OF THE ADJUSTER TO THE BOTTOM) BROKE ON JULY 3, 2009 UNDER NORMAL BREAKING AT A TRAFFIC LIGHT. BASICALLY THE LEFT SIDE OF THE SEAT NOW JUST FLOATS AROUND. IF THE CORRESPONDING BRACKETS ON THE RIGHT SIDE GO, THE SEAT WILL BE FREE OF THE VEHICLE AND I'LL BE DRIVING FROM THE BACK. I WAS WILLING TO WRITE THIS OFF AS A ONE OFF PROBLEM, BUT THAT'S JUST NOT THE CASE. THIS IS SUCH A COMMON ISSUE THAT I'M UNABLE TO FIND A REPLACEMENT FROM A SALVAGE YARD. THE DEALER WANTS $800 TO REPLACE THE ASSEMBLY (THE ENTIRE ASSEMBLY MUST BE REPLACED AS IT'S NOT AVAILABLE IN ITS INDIVIDUAL COMPONENTS) WHICH JUST IS NOT POSSIBLE AT THIS POINT. THIS IS A SERIOUS SAFETY ISSUE. IF THE SEAT WERE TO COMPLETELY BREAK AWAY AT 75 MPH (INTERSTATE SPEED WHERE I AM), IMAGINE THE CATASTROPHIC EVENT THAT WOULD OCCUR. I'VE GOTTEN A HOLD OF A USED 10 POINT ADJUSTABLE DRIVER'S SEAT FROM A 2001 JEEP GRAND CHEROKEE AND AM HOPING I CAN MAKE IT WORK, BUT AT THIS POINT, THE ISSUE IS NOT RESOLVED. IF THE ONE FROM THE 2001 JEEP CAN'T BE MADE TO WORK, I MAY BE FORCED TO CONVERT IT TO A MANUAL SEAT AS THE BRACKETS FOR A MANUAL SEAT ARE AFFORDABLE NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275365June 30, 2009
EXTERIOR LIGHTING
DRIVER'S SIDE TAIL LIGHT KEEPS GOING OUT AND HAVING TO BE REPLACED. BECAUSE IT IS THE SAME PROBLEM EACH TIME, I BELIEVE IT IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274715June 23, 2009
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WE OWN A 2000 JEEP GRAND CHEROKEE LAREDO. IT JUST STARTED BLOWING COLD AIR ONLY OUT OF THE DRIVERS SIDE VENTS AND HOT AIR OUT OF THE PASSENGERS SIDE VENTS. WE UNDERSTAND IT IS A BLEND DOOR MALFUNCTION WHICH IS WIDESPREAD AMONG 1998-2004 JEEP GRAND CHEROKEE OWNERS. WE CALLED OUR LOCAL JEEP DEALER AND THEY ESTIMATED IT WOULD COST BETWEEN $800 AND $2000 TO FIX AS THEY WOULD HAVE TO PULL THE ENTIRE DASH OUT OF THE CAR. THIS IS SIMPLY UNACCEPTABLE FOR AN OWNER TO HAVE TO PAY ALL OF THIS MONEY TO REPAIR A MANUFACTURING DEFICIT IN THE ORIGINAL DESIGN. ABOUT EVERY JEEP OWNER WE KNOW HAS FACED THIS PROBLEM. WE FEEL YOU SHOULD DEMAND THAT JEEP RECALLS ALL OF THE JEEPS AND FIX THEM AT THEIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274090June 17, 2009
VISIBILITY
HEATING/AIR CONDITIONING COMPONENTS FAIL DUE TO FAULTY COMPONENTS (BLEND DOORS, A COMPONENT KNOWN TO FAIL FREQUENTLY) CAUSING WINDSHIELD FOGGING, POOR VISIBILITY, LACK OF HEAT CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274170June 17, 2009
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT BRACKET FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE REPAIR WAS TOO EXPENSIVE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273755June 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2000 JEEP GRAND CHEROKEE AND RECENTLY MY BAND IN MY TRANSMISSION BROKE, SO I HAVE NO 2ND GEAR. I BROUGHT IT TO A TRANSMISSION SHOP AND THEY TOLD ME IT HAPPENS VERY OFTEN ON THE MAKE AND YEAR OF MY VEHICLE. IT WOULD BE AN $1800.00 TO $3000.00 FIX. AS OF RIGHT NOW MY CAR WONT SHIFT UNTIL IT REACHES 5000 RPM'S, SINCE I DON'T HAVE THE MONEY TO FIX. I WAS JUST WONDERING IF IT HAS HAPPENED ALOT ON THIS MAKE AND MODEL CAR IF IT WOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273232June 9, 2009
EXTERIOR LIGHTING
REAR BRAKE LIGHTS CONTINUE TO FAIL WITHIN 12-20 MONTHS TIME EVEN AFTER THE ENTIRE TAIL LIGHT IS REPLACED. THIS HAS OCCURRED FOR BOTH REAR TAIL LIGHTS IN MY 2000 JEEP GRAND CHEROKEE LAREDO. WE'RE HAVING TO REPLACE BOTH OF THEM EVERY 12-20 MONTHS NOW. THE TAIL LIGHT CIRCUIT AREA IS KNOWN TO BE A JEEP DEFECTIVE, AS I NOW DISCOVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273061June 8, 2009
SEATS
THE DRIVER'S SEAT OF MY 2000 JEEP GRAND CHEROKEE CAME LOOSE, CAUSING THE SEAT TO BE PUSHED INTO THE BACKSEAT WHILE THE CAR WAS BEING OPERATED AT A HIGH RATE OF SPEED. THE DEALERSHIP REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR POOR CONSTRUCTION, DESPITE THE COMMONALITY OF THIS PROBLEM ON SIMILAR JEEP MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272540June 1, 2009
EXTERIOR LIGHTING
I HAVE A 2000 JEEP GRAND CHEROKEE. THE BRAKE LIGHTS AND TAIL LIGHTS ARE CONTINUALLY GOING OUT AND HAVE BEEN REPLACED NUMEROUS TIMES. I HAVE BEEN PULLED OVER A NUMBER OF TIMES AFTER HAVING THE LIGHTS FIXED ONLY TO FIND OUT AGAIN THAT THEY HAVE GONE BACK OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270194May 28, 2009
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
I HAVE HAD A SLOW COOLANT LEAK FOR THE LAST YEAR AND CANNOT FIGURE OUT WHY. ALSO THE OIL GAUGE IS READING 0 AT IDLE, BUT GOES BACK TO NORMAL WHEN DRIVING. I ALSO HAVE HAD THREE DIFFERENT CYLINDER MISFIRES IN THE LAST YEAR. I HAVE TAKEN THIS VEHICLE TO DIFFERENT REPAIR SHOPS AND NOBODY CAN TELL ME WHERE THE COOLANT IS GOING AND IF THESE ARE ALL RELATED. I HAVE REPLACED THE WATER PUMP, OIL PRESSURE SENSOR SWITCH, SPARK PLUGS, RAIL PACK, SPARK PLUG BOOTS, AND THERMOSTAT. VEHICLE HAS 120K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269563May 20, 2009
EXTERIOR LIGHTING
THE VEHICLE BRAKE LIGHTS KEEP GOING OUT. ONE GOES OUT, THEN EVENTUALLY THE OTHER ONE GOES OUT. WE HAVE CHANGED BOTH LIGHT ASSEMBLY AND BULBS; THEY LAST FOR A WHILE THEN, EVENTUALLY GOES OUT AGAIN. THIS PROBLEM IS COMPOUNDED BY THE INCONVENIENCE OF BEING PULLED OVER FOR THE PROBLEM MULTIPLE TIMES AND NOT TO MENTION A HUGE SAFETY FACTOR. THE EXPENSE TO REPLACE THE LIGHT COMPONENTS/AND OR REPAIR HAS BEEN IN THE THOUSANDS OF DOLLARS OVER TIME. THE LAST TIME WE HAD IT IN FOR A REPAIR THEY CHANGED THE HARNESS ASSEMBLY AND THE REPAIR SHOP SAID THAT THIS IS A VERY COMMON PROBLEM WITH JEEPS OF THIS ERA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269296May 18, 2009
SEATS
FRAME TO DRIVER'S SEAT IS BROKEN. THE SEAT IS NOW APPARENTLY OUT OF THE TRACK AND CANNOT BE ADJUSTED WITH THE TEMPORARY FIX IN PLACE. SEAT IS NOW TILTED AT AN ANGLE, AND MOVES WHEN VEHICLE IS IN MOTION, MAKING IT AN UNSAFE POSITION FOR THE DRIVER TO BE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268331May 10, 2009
SERVICE BRAKES, ELECTRIC
MY VEHICLE BRAKE LIGHTS KEEP GOING BAD ,EITHER ONE GO OUT THEN EVENTUALLY THE OTHER ONE GOES OUT, WE CHANGE BOTH LIGHT ASSEMBLY AND BULBS, THEY LAST FOR A WHILE THEN, EVENTUALLY GOES OUT AGAIN. WE HAVE TRIED CALLING THE DEALER, NOTHING DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268189May 8, 2009
SEATS
THE FRONT DRIVER SEAT BROKE. I PAID TO HAVE IT REPAIRED. I WAS TOLD THAT THE PIECE FIXED AS BEST AS COULD, BUT THAT UNABLE TO REPAIR 100%. A NEW SEAT WAS NEEDED. NEW SEATS ARE $700 PLUS. EVENTUALLY THE SEAT BROKE WORSE THAN FIRST TIME. I HAVE TO SEAT ERECT WITH NO BACK SUPPORT, UNABLE TO MOVE THE SEAT FORWARD OR BACKWARD. I HAVE FIBROMYLAGIA AND SITTING IN THIS POSITION WHILE DRIVING IS ALMOST IMPOSSIBLE, I AM A SINGLE MOM AND DO NOT HAVE THE MONEY FOR A NEW SET. I AM AT A LOST AT WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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