Jeep Grand Cherokee Complaints (1995)

719 consumer complaints on file.

#749881August 5, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
JEEP MOVES OUT OF GEAR WHEN STARTING ENGINE IN PARK. GRINDING SOUND OCCURS AND JEEP DOES NOT START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749808August 4, 2001
POWER TRAIN:DRIVELINE:DRIVESHAFT
MY WIFE PUT THE JEEP IN PARK AND LEFT IT IDLING TO GO BACK INTO OUR HOUSE TO RTIEVE SOMETHING SHE HAD FORGOTTE. ONCE IN THE HOUSE SHE HEARD A LOUD NOISE AND LOOKED OUT AND SAW THAT THE JEEP HAD CRASHED INTO A TREE LOCATED JUST BEHIND WHERE SHE HAD LEFT IT IN PARK. I CALLED THE JEEP BUSINESS WHERE I HAVE BEEN HAVING IT SERVICED FOR THE PAST FEW YEARS AND ASKED IF THEY HAD A RECORD OF THIS TYPE MALFUNCTION AND OR A RECALL COTICE FOR THE PROBLEM. THEY CHECKED THEIR COMPUTER AND TOLD ME THAT THEY DID NOT. I HAD IT REPAIRED WHICH COST STATE FARM AND PROBALY A RATE HIKE FOR ME AND A $500 DEDUCT THAT I PAID, PLUS A $275 CAR RENTAL FEE I HAD TO PAY TO HAVE A CAR FOR THEE WEEKS. LATER I SAW AN ARTICLE SAYING THAT SEVERAL PEOPLE HAD THE SAME PROBLEM AND I CALLED CHRYSLER ABOUT A MONTH AGO AND THEY COLD SHOULDERED ME, AND STATED THAT THEY WERE NOT ACCEPTING RESPONSIBILITY. I WANT TO KANOW HOW TO PROCEED TO GET MY EXPENSES BACK AND GET THE PROBLEM FIXED BEFORE SOMEONE IS KILLED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749846August 4, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION SLIPPING INTO REVERSE WHEN VEHICLE IN "PARK" WITH ENGINE RUNNING. TWO INCIDENTS. FIRST WHEN REVERSING OUT OF GARAGE - NO DAMAGE. SECOND WHEN PARKED IN POST OFFICE PARKING LOT. UNATTENDED VEHICLE, NO DRIVER AND NO PASENGERS, REVERSED ACROSS LOT AND INTO MAILBOXES. DAMAGED MAILBOX, NO PERSONAL INJURY. DRIVER'S DOOR WAS OPEN AND I WAS ABLE TO REACH IN AND PUSH GEARLEVER INTO "PARK" AS VEHICLE HIT MAILBOXES.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893343August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE CAR WAS IDLING IN PARK, VEHICLE JUMPED OUT OF PARK INTO REVERSE, ROLLED BACK AND HIT A PARKED CAR. CONSUMER HAS YET TO CONTACT THE DEALER.*AK *JG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893381August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD AND HIT ANOTHER VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893386August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED IN GARAGE AND SUDDENLY TOOK OFF INTO REVERSE, CAUSING DRIVERS SIDE DOOR TO BE TORN OFF. DEALER HAS SEEN VEHICLE AND COULD NOT FIND A PROBLEM.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893391August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK POSITION AT A GAS STATION WHEN THE IT TOOK OFF IN REVERSE. DRIVER JUMPED IN VEHICLE, AND APPLIED BRAKES. DEALER HAS NOT SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749720August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AUTOMATIC TRANSMISSION POPPED OUT OF DRIVE INTO REVERSE WHILE TRAVELING AT 60 MILES PER HOUR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749722August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK POSITION, IDLING, WHEN IT JUMPED INTO REVERSE POSITION AND RAN OVER A FRIEND WHO WAS TAKING A NIGHT DEPOSIT FOR A BUSINESS. THE BODY OF THE VEHICLE WAS NOT DAMAGED AS THE VEHICLE STOPPED AGAINST A CURB IN THE BANK PARKING LOT AND OCCURRED AROUND MIDNIGHT WHEN NO OTHERS WERE IN THE PARKING LOT. SHE WAS TAKEN TO NORTHEAST GEORGIA MEDICAL CENTER WHERE SHE WAS TREATED FOR RELATED INJURIES ON ANOTHER DATE AS WELL. SHE WAS THEN SEEN BY DR. RIOS WHO WAS THE WORKMAN'S COMP. DOCTOR. SHE HAS BEEN RELEASED FROM HIS CARE BUT STILL SUFFERS FROM NECK PROBLEMS AND ANXIETY ABOUT IT HAPPENING AGAIN. WE WOULD LIKE TO HAVE THE TRANSMISSION REPAIRED SO WE CAN ELIMINATE THAT FEAR. WE WERE NOT AT ALL SURE WHY THIS HAPPENED, BUT WHEN WE SAW INFO ON A POSSIBLE RECALL ON THE INTERNET THAT DESCRIBED EXACTLY WHAT HAPPENED, WE FELT IT NECESSARY TO REPORT OUR INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#749728August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
IN REGARDS TO YOUR ONGOING INVESTIGATION INTO THE AUTOMATIC TRANSMISSION SHIFTING FROM PARK TO REVERSE WHEN IDELING, THIS HAS HAPPENED TO ME TWICE SINCE I HAVE OWNED THIS VEHICLE, APPROX. 4 MONTHS. THE FIRST TIME, WHEN PARKED ON MY LEVEL DRIVEWAY, THE SECOND, WHEN SITTING IN A MCDONALD'S DRIVE-THRU LINE, ALSO LEVEL. NO ONE WAS INJURED AND NO DAMAGE FROM HITTING OTHER OBJECTS, BUT IT SCARED THE CRAP OUT OF ME. NOW, I PUT THE EMERGENCY BRAKE ON WHEN I IDLE IN PARK FOR LONG PERIODS. I CALLED A JEEP DEALER ABOUT IT, AND THEY SAID "I WASN'T PAYING ATTENTION". PLEASE DO SOMETHING ABOUT THIS, I DON'T WANT TO SEE ANYONE GET HURT OR KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749743August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN SITTING AT A STOP SIGN OR LIGHT WHEN I APPLY GAS THE VEHICLE HESITATES THEN JUMPS INTO GEAR AND LURCHES FORWARD. I HAVE HAD THE TRANSMISSION SERVICED(NEW FLUID,FILER,ETC) 3 TIMES AND THE JUMPING INTO GEAR WILL STOP FOR APPROXIMATELY 20,000 MILES AND THEN IT WILL START AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749758August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE VEHICLE WAS BRIEFLY LEFT IN PARK WITH ENGINE RUNNING AND DRIVER'S SIDE DOOR OPEN. THE TRANSMISSION SLIPPED INTO REVERSE, RESULTING IN A COLLISION BETWEEN THE VEHICLE AND A BUILDING WHICH WAS USED AS A MINI-STORE AT A GAS STATION. THIS WAS REPORTED TO MY INSURANCE COMPANT (GEICO) AT THAT TIME. MY EXPENSES INCLUDE REPLACEING THE DRIVER'S SIDE DOOR, BODYWORK TO THE JEEP, AND INCREASED INSURANCE PREMIUM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749762August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PUT CAR INTO PARK AND OPENED FRONT DRIVER DOOR. THE CAR SLIPPED INTO REVERSE AND THE DOOR AND FRONT FENDER WERE DAMAGED WHEN THEY HIT A STEEL POST. ON THE OTHER TWO OCCASSIONS I WAS ABLE TO APPLY THE BRAKE BEFORE ANY DAMAGE OR INJURY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749770August 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
MY TRANSMISSION HAS COME OUT OF "PARK" MORE THAN ONCE WHILE IDLING. ONCE, I BUMPED INTO ANOTHER CAR AT A PARKING LOT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893296August 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD. CAME TO A STOP, WHEN IT HIT ANOTHER VEHICLE. DAMAGE UNKNOWN.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749391July 29, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
EXHAUST MANIFOLD HAS CRACKED WELD. DOOR PINS WORN OR BROKEN CAUSING DOOR TO HAVE EXTREME SAG WHEN OPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749394July 29, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I HAVE PROVIDED THE DETAILS, DUE TO A NEWS ARTICLE THAT I HAVE JUST READ, THAT THE NHTSA IS INVESTIGATING A POSSIBLE DEFECT WITH THE 1995 MODEL OF THE JEEP GRAND CHEROKEE INADVERTENTLY GOING INTO REVERSE. ON THE MORNING OF 12/20/1994 @ 5.30 AM IT WAS VERY COLD, AND I DROVE MY JEEP OUT OF THE GARAGE, PUT IT INTO PARK, AND GOT OUT OF MY JEEP TO CLOSE THE GARAGE DOORS, LEAVING MY DRIVERS DOOR OPEN, AND AFTER ABOUT A MINUTE I HEARD THE JEEP'S ENGINE TONE CHANGE, LOOKED UP TO SEE THE JEEP REVERSING BACK, I JUST MANAGED TO GET OUT OF THE WAY, AND THE JEEP CAME BACK INTO THE GARAGE, REMOVING THE OPEN DRIVERS DOOR. I REACHED IN AS IT WAS MOVING AND TURNED THE IGNITION OFF. I KNEW THE VEHICLE HAD A PROBLEM, AND IT WAS LOOKED AT BY BOTH THE DEALER AND THE MANUFACTURER, WHO REFUSED TO REPAIR UNDER WARRANTY. ALTHOUGH TODAY I NO LONGER OWN THE VEHICLE, THE DEALER HAS ALL THE COMPLAINT DETAILS. ABOUT 1 YEAR LATER, THE SAME PROBLEM HAPPENED AGAIN IN A CAR PARK WITH THE SAME VEHICLE. MY WIFE AND I PULLED INTO A CAR PARKING BAY, PUT THE VEHICLE INTO PARK, LEFT THE ENGINE RUNNING WHILEST WE SAT IN THE CAR AND TALKED, SUDDENLY AFTER ABOUT 30 SECS THE JEEP STARTED TO MOVE BACK. AGAIN I QUICKLY TURNED THE IGNITION OFF. AGAIN I COMPLAINED TO THE DEALER, WHO REMEMBERED THE SAME PROBLEM EARLIER, BUT STATED THAT JEEP HAD NOT ISSUED ANY RECALL IF THERE WAS AN PROBLEM, SO ONCE AGAIN THEY JUST PAST IT OFF AS MISOPERATION ON MY PART. I WOULD BE EXTREMELY PLEASED TO SUPPORT THE NHTSA WITH ANY FURTHER HELP/INFO, DUE TO MY EXPERIENCE, I KNOW A REAL DEFECT EXISTS WITH THIS MODEL/YEAR OF JEEP.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#892982July 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021/ROLL AWAY IN PARK: WHILE PARKED AND IDLING IN DRIVEWAY VEHICLE INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE AND ROLLED INTO A TREE. DEALER/MANUFACTURER WERE NOTIFIED*AK *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#893005July 17, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STOPPED TO CLOSE A GATE. GETTING OUT OF VEHICLE, AND SHIFT GEAR WENT INTO REVERSE. DOOR KNOCKED CONSUMER DOWN. AS CONSUMER WAS GETTING OUT OF WAY LEFT FRONT WHEEL RAN OVER CONSUMER'S LEFT LEG. DEALER NEVER HEARD OF PROBLEM AT THE TIME. MANUFACTURER WAS TO GET IN TOUCH WITH CONSUMER, BUT NO CONTACT HAS BEEN IN MADE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#892929July 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
AFTER CONSUMER BACKED OUT OF THE DRIVEWAY AND GOT OUT TO DROP OFF SOME MAIL; THE VEHICLE WAS LEFT ON AND THEN THE VEHICLE WENT INTO REVERSE AND WAS GOING BACKWARDS UNTIL IT RAN INTO A PILE OF DIRT. HAS NOT CONTACTED DEALER. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Grand Cherokee